Clients for more than ten years, we have experienced the kindness, knowledge and efficiency of Brian and his warm and welcoming team with the health of our two dogs and three cats, through all ages; and we trust them totally with our pets well-being in all circumstances, including time when they are hospitalised. We are also extremely grateful for Brian to have given work experience to our daughter when she was a local teenager, which was a major contribution to the success of her studies. We have recommanded Goddard Hackney Surgery to friends and family, who are now happy customers, and we will continue to do so in the future.
27 / 11 / 2014 - McDermott
Our precious old cat had been diagnosed with diabetes and visits to other vets in past had been troubling/poor treatment etc so we were apprehensive/nervous on our first visit.
However our fears were allayed not only by John Ambler's expertise in the diabetic field but also the way he spoke to us and indeed our cat.
John and his team treated her for nearly 2 years, stabilised her condition and were just wonderful and patient (especially with our fretting and questions!). Age finally got the better of her and a member of the Tamworth branch came to our house to put her to sleep. Again it was done with care and dignity.
Cannot recommend John and his team highly enough; they have restored out faith in vets!
27 / 11 / 2014 - Mimismuma
/Thank you for caring for my retired greyhound. Your kindness was much appreciated.
27 / 11 / 2014 - glen
I would like to thank Alamu and his team for there kindness and warmth at was was a very difficult time for me and my husband to loose my 2 dogs was the hardest thing i have ever done but great respect to Alamu as he was absolutely brilliant so professional and compassionate he treated my dogs with the greatest of respect,
form John and Heather McEwan
27 / 11 / 2014 - heather mcewan
Over the last year I have had to Visit Banstead Village Vets almost every month and sometimes 2 or 3 times a month, I have 4 Black Labradors and two of them have had a litter of pups during the last year. Andy was called at 2am when one of my bitches was having trouble birthing, He was also on hand over the first week of the pups been born as the mother was having problems which spread to the pups, Without Andy's help the mother and some of the pups would not have survived. He also constantly got in touch checking about them. Andy and His staff could not be more helpful if they tried.
I took my young stud dog up to see him one Tuesday lunchtime as it was being sick and was very down, Andy Checked him over and took x-rays, The next thing Andy did was to get his staff to cancel his afternoon surgery and spent 5 hours operating on my young dog to unblock his small intestine, the dog had eaten a dog toy rope which caused the Problem.
The Very Next Day one of my other dogs Joy had swallowed a stone and Andy was back in the operating room again to do the same operation. Both dogs recovered fully but without the speedy intervention by Andy both could have died.
I have found animals injured on the road and have taken them to Andy and he does all he can to help and save the animal.
Banstead Village Vets are the only practice I would recommend and I have used others in the area. I trust wholeheartedly Andy and his Staff with all of my dogs, Many of my friends, acquaintances and owners of pups I have reared all use Banstead Village Vets at 170a High Street Banstead.
27 / 11 / 2014 - Gilcrux Black Labs
My family have used Ark House for over 17 years and have nothing but praise for the team there.
They are highly professional and knowledgable, and show such genuine care for all our pets.
26 / 11 / 2014 - ClaireLP
fortunately I don't need to go often - but when I do ark
House are fantastic. Always keen and able to offer advice on the phone, some wonderful vets and staff and utterly professional at all times.
Prescriptions can be pricey - but isn't that all vets! You can always research for long standing meds on line as I did with my previous dog.
Their service when we sadly had to euthanase our dog was fabulous. We were treated with respect and the utmost dignity.
our current pooch is looked after by them as well - faultless service.
26 / 11 / 2014 - lynda
Excellent vet supported by friendly helpful and knowledgeable staff, our pets have always been treated with care and compassion.
26 / 11 / 2014 - Beatrice jebb
Been with the practice for many years through sad and happy moments. Always treated with care, skill and respect.
26 / 11 / 2014 - Jackie R
Lovely, helpful staff that are always willing to help and show great respect towards both pet and owner. All of my visits have been both punctual and informative, with vets often going above and beyond to offer advise and tips.
Easily the best vets I have ever had any dealings with and I would highly recommend to anyone looking for high quality pet care.
26 / 11 / 2014 - Kellie