8 St George's Parade
West Midlands WV2 1BD
Date: 10 / 05 / 2013
Reviewed by: DAn & Jayne
We were relatively new to St Georges having to take our little girl Millie (Cat) as an emergency back in December 2012, and from the moment she was there the care from all the staff was superb. Nothing was to much trouble they were perfect. Unfortuantely on wednesday of this week we had to rush millie back as she was fitting and as a result later that day she passed away :-(
The care again was fantastic and how they treated us (Millies mom and dad) was amazing so kind and caring.
Cant Thank everyone at St Georges Wolverhampton enough!!!
Dan & Jayne xxx
Date: 08 / 05 / 2013
Reviewed by: mallrat762003
always polite staff at wolverhampton and perton, always ready to help and answer all our questions and believe me ive asked lots. genuinely fantastic with the animals definatly would recommend
Date: 27 / 04 / 2013
Reviewed by: Paul O'Hara
We would like to express our sincere thanks to Carmen and all staff. The service provided over the last 8 years has been excellent always providing the best possible care, advice and guidance and support not only for Bryn but for us as well. Thank you so much x
Date: 22 / 03 / 2013
Reviewed by: Janet Parry
Having dealt with St.George's for over 10 year I have always found the quality of care and treatment to be 1st class and the staff to be caring and understanding and I would have no hesitation in recommending St. George's to anyone.
Date: 08 / 03 / 2013
Reviewed by: Archie
St George's have been above and beyond expectations. They have been patient, kind and understanding with our difficult dog. All vets and staff are wonderful but just wanted to say a special thanks to 'Wojciech Witos' for everything he has done for Archie. x
Date: 24 / 02 / 2013
Reviewed by: Felicity's Mommy
DAYS SINCE LOOSING OUR LITTLE BUNDLE & WE RECEiVE AN ABRUPT INVOICE FOR Â£50.75!!!! NO ACCOMPANYING SYMPATHY CARD/lLETTER WHICH I ACTUALLY THOUGHT IT WAS. TURNED OUT TO BE A BILL FOR TREAMENT UNKNOWINGLY TO US THAT WAS ADMINISTERED AFTER PREVIOUS INVOICE!!!!THIS COULD HAVE WAITED WHY I ASK WHY ??? WE WERE DISTRAUGHT AFTER READING IT HOW INSENSITIVE? WOULDN'T BE SO BAD WE HAD PAID Â£369.63 WITHOUT A QUESTION? THEY COULD HAVE WAITED FOR A MEASLY Â£50.75 I FEEL LET DOWN AND HURT!!! Read on and find out what happend to us:
Our pride and joy felicity our blue Persian cat was taken into St George's Wolverhampton around 9pm on 17/02/2013. She had previously been diagnosed with severe kidney problems and had a tooth removed by our family vet the previous week. Since we had visited our usuall vets 15/02/13 sent home apparently she was fine. The "turn for the worst was completely unexpected" In this respect we only wish st georges had been our 1st port of call. However we spoke with the VERY informative receptionists at St George'safter being given VERY useful advice & info. We took Felicity in, I must state vet Merel ensured Felicity was given everything she needed to keep her comfortable and try to save her. This is what was so important to me & my family, all was done to try and save Felicity & for this we cannot praise this practice, Merel and their technology enough. All if the staff showed us compassion & were caring from the very begging. Merel the vet called personally & we were kept updated on Felicity's progress by her. She was immensely informative and caring. She contacted us herself at 3.51am to tell us Felicity had passed away. She maintained contact with us throughout, yes it sounds ridiculous but through to funeral arrangements. Personal caring touch had helped us through like you would believe. We feel it made a real DIFFERENCE. So huge thanks to her. We swore to never use another Vets until 23/02/2013 not a week since Felicity passed they sent us this. Shocked I've actually called them up. Will most likely make no difference. Hopefully I can prevent this being repeated.
Thank you for also taking the trouble to contact us direct so that we could investigate and respond accordingly. Your positive comments are appreciated and the upset caused has been noted. Both have been discussed amongst our team. I have replied to you direct in detail.
Date: 19 / 02 / 2013
Reviewed by: Bob's mum
I highly recommend St George's. I moved my dog to St George's a few months ago after bringing him in as an emergency. They carried out life saving surgery and the after care he received was exceptional. They could not do enough to reassure me whilst he was an in-patient and patiently took my calls and called me with updates every morning. Due to my dog's epilepsy the surgery had even greater risks, but the staff reassured me that they would handle any difficulties. My dog also suffers from elbow dysplasia and now he is nearly eight years old, I have decided that being under the care of St George's will give him the best chance of continuing to have a good quality of life.
Date: 09 / 02 / 2013
Reviewed by: Mindi's Mum
We have been bringing our dogs to St Georges Vets for 25 years now, and in all that time there has only been one occasion when I have been less than happy.This was only one vet on one occasion and a long time ago.
I have always found the staff to be very caring and helpful and would not hesitate to recommend this practise.
In this period when have had 1 black Labrador(Bandit),and 3 Airedales(Shelley,Shona and Shannon) who have all received excellent care. This care continues with our lovely Terrier Cross Mindi.
In spite of attending for injections,micro chipping,spaying and to have a broken tooth removed Mindi still loves going to the vet. She always enjoys loads of fuss from every one.
Date: 07 / 02 / 2013
Reviewed by: Kam
Since I acquired my pets, I have used the services of St George's, and have found the staff helpful and caring. Recently I lost my pet terrier Lucy due to a sudden illness after a good ten years without anything serious, and the vets were very helpful and understanding and tried effortlessly to do their best to save Lucy. As a result, with my pet lab Bounty I was worried about her health and the vets did all the tests necessary to ensure that anything could be picked up easily and treated. I have been with St George's for over 10 years and have had no complaints about them and would recommend them to anyone.
Date: 06 / 02 / 2013
Reviewed by: annette
i would like to say a huge thank you for your expert help with our labrador dog called benji espesially a massive big thank you to merel taal and her team for taking care of him at night i would reccommend your practice to anyone of my friends and family .......you are all superb once again a big thank you xxx annette
Date: 05 / 02 / 2013
Reviewed by: Jenny Owen
The past few months since the beginning of Ruby's illness have been difficult but all, and I mean all of the staff have been fantastic. The care and support that both Ruby and I have received has been second to none from the time Ruby was diagnosed - Stuart and Tomas were both wonderful in their speed and efficiency in identifying the problem and getting the ball rolling - to Steve, Emma and Jo making sure that all is ok during our weekly appointments.
The veterinary nurses are great, always making a fuss of Ruby, and Sam, Diane and all the girls on reception are always friendly and helpful. I would've loved to put 5 stars but there have been a couple of issues regarding blood test results and getting them back before our next appointment. But, knowing the staff at St George's, I am sure they will leap on this and get it sorted. I already recommend this practice to friends and other dog owners and I will continue to do so. They care as much about your pet as you do!!
Date: 29 / 01 / 2013
Reviewed by: Oola and Heidi
We think we are very lucky living here. We get a lot of attention and fuss when we go to the vets and if we are poorly, they see us quickly when mum rings them and they soon make us better.<br /><br />
We get special food and medicines and anything else that we need. Sometimes a ride in a car to the big hospital in Wolverhampon. The people there are very kind too. We don't mind a bit going off and leaving mum and each other behind.
Date: 28 / 01 / 2013
Reviewed by: Barney's owner
St George's offers the highest standard of customer care and service. All of the staff are courteous, kind, highly qualified but above all, understand the needs of the animals they are treating and the feelings of their owners. All treatments are thoroughly explained and justified. I wouldn't take my beloved pet anywhere else!
Date: 25 / 01 / 2013
Reviewed by: Marley Summers
I had a poorly cut on my paw, the nurses and vets were lovely to me, very friendly and made it better quickly for me. Would recommend my friends to them.
Date: 22 / 01 / 2013
Reviewed by: Tina Ali
Fabulous practice. We use St George's for all of our pets. Wonderful vets and great reception staff. Would recommend this practice to everyone, and i'd never go anywhere else myself.
Date: 21 / 01 / 2013
Reviewed by: Elisabeth B
Most of my dealings with St George's have been at the Wolverhampton clinic and have no hestation in recommending them. I have retired greyhounds one of whom is accident prone. I have always been able to get her seen by a vet quickly. Treatment has always been first class. In October last year I had to have my male dog euthanised following a long period of treatment for an infection following a rat bite and then cancer. Throughout his illness I was always kept informed and consulted on the best way to proceed following biopsies and scans. They were extremely thorough. When the end finally came both the vet and supporting nurse were respectful and could not have been more caring. A week later I was touched to receive a handwritten 'With Sympathy' card along with a pack of forget-me-not seeds.
Date: 20 / 01 / 2013
Reviewed by: paul m
i took my cat pepper to see the vet at bushbury on saturday 12th of january.we had great service from the staff and vet onsite,our cat was checked over and given her booster,she was treated with care and kindness.i can say i would recommend the vets to anyone without worry.
Date: 20 / 01 / 2013
Reviewed by: Sue H
I have dealt with St George's since 2000 when I acquired two kittens. I have mainly used Sedgley office and in an emergency have visited the main hospital in Wolverhampton then since moving home the 'Vets 2 You' service. I have always received a first class service from all concerned. The care and welfare that my cats received is second to none especially Mork who's always in the wars!!.
Thank you for your excellent service - Sue
Date: 19 / 01 / 2013
Reviewed by: daisy
I have used St Georges for a long time and would not want to go anywhere else.Their emergency service is wonderful and i have had to use this a few times recently.
All the staff are friendly and have time for you.
Date: 18 / 01 / 2013
Reviewed by: Dutch's mom
I started taking Dutch to see Monica for acupunture November 2011 she was so very kind to him, most of the time Dutch would fall asleep, he was so relaxed. On 5th November last year sadly my wonderful boy was put to rest. Carmel and Jodie were so thoughtful, they could see how upsetting it was for me but even though I had massaged Dutch with lavender oil before they came he still didn't want to go. A few weeks afterwards I received a deepest sympathy card from them. To me that shows a very caring practise. When I went to collect Dutch's ashes the receptionist were so kind, most of them remembered Dutch wizzing around in his wheels and even that was nice to just talk about my wonderful boy.
Date: 18 / 01 / 2013
Reviewed by: Celzie
Excellent service,always friendly and helpful
Date: 17 / 01 / 2013
Reviewed by: Deb
I think that St George's Veterinary Group are first class. I have used this surgery for a number of years and wouldn't go anywhere else. The staff are friendly and caring and go the extra mile. I would recommend them to anyone.
Date: 15 / 01 / 2013
Reviewed by: Shireens mom!
Very happy with treatment received from all staff members, was very happy with times available for appointments plus out of hours service.
Date: 14 / 01 / 2013
Reviewed by: Liz
My family has been with this practice since the 60s when my mom and dad used it.Over the years I have brought rabbits,guinea pigs,dogs and cats here and have never had less than exceptional and caring service from all the staff. I have always been treated brilliantly and with the utmost sympathy in sometimes very sad situations.
Date: 14 / 01 / 2013
Reviewed by: Lisa
Having used an alternative vets as a family for over 25 years, we turned to St George's for a second opinion & have never looked back since? We just wish we had used them years earlier. Their own love & passion for animals shines through - it is not just a job to the vets, the nurses or the admin team. Whenever we have had animals admitted overnight, to be allowed to visit them, just helps owners & their pets deal with the situation, just one of the practices' many plus points.
Date: 14 / 01 / 2013
Reviewed by: mr parker
i have two bullmastif's blue & scarlet st george's have looked after both of them since they were 8 weeks old, blue was born with eyelid
problems and st george's vets sorted it all out, now he fine, scarlet had both her cruciate ligaments go in back legs, i was sure she would have to be put to sleep as she was in so much pain, st goerge's got scarlet the best treatment posible, with all there help and support scarlet is now back to 100% fit, now i have got two lovely fit bullmastiff's,i use vets2you at home when i tell scarlet & blue the vets coming today they sit buy the window waiting for them to arrive they love the vet, they are the best there is, thank you Mr parker
Date: 14 / 01 / 2013
Reviewed by: Jill Tolley
We have utilised the services of Jo Weaver since our former vet practice Cornerstone were taken over by St Georges. I cannot praise Jo highly enough. She is kind, considerate and professional at all times. We recently lost our dog, Sam and she was absolutely fantastic with both Sam and my husband who was beside himself with grief. She has treated Sam over the last few months with such kindness and compassion and I would`nt hesitate to recommend Jo and the staff at St Georges - they are fantastic.
Date: 10 / 01 / 2013
Reviewed by: Karen & Rossi
I rate St George's very highly. The staff are lovely and polite and they look after Rossi very well. I have a vet's nearer to where i live but i'd rather make the extra journey to come here for Rossi's check ups and injections :-)
Date: 10 / 01 / 2013
Reviewed by: Joyce
Very helpful advice and service. Will see at short notice when needed. Very professional and friendly. i cant fault them!!, neither can the rabbits.
Date: 08 / 01 / 2013
Reviewed by: Julie
All staff, vets, nurse, receptionists, friendly and helpful. Great service.
Date: 08 / 01 / 2013
Reviewed by: Carol
Absolutely fantastic. Dogs 'enjoy' coming whatever. Always very friendly.
Date: 08 / 01 / 2013
Reviewed by: Ste W
Since owning our first family pets Toby and Poppy, my mom and dad have always used st. georges whenever the dogs were feeling under the weather. They have always received 10/10 treatments and care.
So when i picked up my new Staffy pup Buster @ 6 months old the first thing i did was take him a ride in the car to meet the people at St. George's and get him registered. and since then he's needed a couple of visits for small things such as an allergic reaction and to get his microchip put in.
Both times both me and Buster have been greeted with a warm welcome, although buster usually gets a fuss and a biscuit (I unfortunately don't get a fuss and a biscuit :( ) and his treaments and checks were done in the most friendly and relaxing way possible for Buster, who Loves all the staff at St. Georges! even the mean lady who put his microchip in for him...after she'd appolgised and gave him a fuss :)
I can't praise the staff at St. Georges enough and would recommend them to anyone!
Thanks St. George's!!
Date: 07 / 01 / 2013
Reviewed by: Teresa Bryant
We moved into the area and researched hard for a good vets. As a cat breeder the vet practice is the cornerstone of our kittens health. We found St George's! Fantastic people from reception through to the technical and the vets. Always there when we need them - routine and emergency. Top quality service with a true caring attitude towards their animal clients. Can't praise highly enough.
Date: 23 / 11 / 2012
Reviewed by: Martin
Date: 04 / 09 / 2012
Reviewed by: Karen
St George's and the people who work there are the kindest, most helpful and most understanding I have ever met. The care provided for both my dog and cat was second to none, my cat was given every assistance he required even though it was obvious to all he was not going to survive his injuries, and the thoughtfulness given to both my partner and myself was most appreciated.I would gladly recommend St Georges to everyone who has a pet or who has found a stray as I know the care that animal will receive will be first rate.
Date: 04 / 09 / 2012
Reviewed by: Karen
Great vets, everyone very friendly and helpful and their mobile and emergency services are brilliant.
Date: 07 / 07 / 2012
Reviewed by: Elaine
During a few of years of many ailments for my aging schnauzer this vets has constantly been supportive, helpful and caring. I cannot thank them enough for consistently getting my little man better and ready to fight another day. Thanks especially to Emma and Jo who treat my dog as if he was theirs. I must comment though that all the support staff have been equally good in aiding his recovery each time we are forced to visit.
Date: 21 / 06 / 2012
Reviewed by: Disappointed
I recently had to have my pet put to sleep at the Wolverhampton branch of St George's and whilst I must emphasise that the reception staff were wonderful, caring and supportive, I was less impressed with the vets on that particular day! I was extremely traumatised by losing my beloved pet and found the vets to be unfeeling and unsympathetic and even ay one point felt rushed in to making the decision. I have had good experiences of this vet previously, but now feel more reticent to use their services in the future.
We are sorry that your recent visit did not live up to our usual standards.
If you would like to contact Sam Bourton (email@example.com),
our Client Care Manager with your details she will investigate how things
went wrong so that we may learn for the future.
Date: 24 / 04 / 2012
Reviewed by: Lindsey
My fourteen year old Collie cross was really poorly in March 2012 with an infection and elevated temperature. St George's came to collect him in their pet ambulance, which was really helpful, speedy and very good value for money. He was then treated overnight at St George's in Wolverhampton; both the dog and myself were treated with a great deal of care and attention, I can honestly say that nothing was too much trouble for any of the staff, even to me being a neurotic 'mom' and phoning late at night to get updates! I'm glad to say that my old boy is doing really well and I would have absolutely no hesitation in using St George's in the future. Absolutely brilliant service, both medically and emotionally! A Big Thanks to all of the staff at St. George's - the receptionists, kennel nurses and vets!!
Date: 19 / 04 / 2012
Reviewed by: Kerry Lewis
Cannot speak highly enough of this vets. Service is wonderful! Staff are all caring and knowledgeable and I've never felt rushed when visiting. They are very well equipped to deal with issues promptly and professionally and explain everything clearly. I wouldn't trust my animals to anyone lightly, but do completely trust this vet clinic. They clearly care about animals and work closely with a local dogs home and help with rehoming. Lovely, reassuring service.