Medivet Langley

Website: http://www.medivet.co.uk/practice-finder/berkshire/langley/
Email: langley@medivet.co.uk
Tel: 01753 547 272

179a Tamar Way
Langley
Slough
Berkshire SL3 8SZ

Map

 

Practice Details

Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services via our linked Watford 24hr Continuous Care and Emergency Centre.

As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.

We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.

Average Rating

Medivet Langley Based on 34 rating(s)s
4.6
Best possible rating: 5
Average rating: 4.6
Write a review - click here

Vet Practice Reviews

Reviewed by: Pat Bray on 21/07/2015

Overall rating:

4.8

“My view”

Our dog had two operations on the same day and, what was a very tense day was made easier by Shilpi coming out of the surgery to update us and reassure us she was doing well. The staff were very kind when I took her in to Langley and when I went to Watford to collect her, I was again treated with kindness. We are very grateful to have our precious pet back with us and cannot thank Shilpi and her team enough.

 

Reviewed by: Ruth on 07/07/2015

Overall rating:

4.4

“Thanks ”

Great service lovely care would recommend

 

Reviewed by: KJG 39 on 12/03/2015

Overall rating:

5

“Fantastic service ”

I had to take our dog to the vet as he had a lump on his shoulder.The staff were very reassuring when I made the appointment and when we went to the vet the staff were very welcoming .They made me feel very at ease.The Vet that we saw was Ms Shilipi and again her attitude was first class she explained exactly what was going to happen and time scale of the operation .all in all this was a fantastic service and made the very best out of something that could have been an unpleasant experience
K.Grant

 

Reviewed by: Phoebe and Maisie dogs, on 11/02/2015

Overall rating:

4.8

“Recent operation”

My Labrador Phoebe recently had an operation to remove, with great relief when diagnosed, extremely large fatty lump.

Admittedly it took Shilpi and her colleagues a long while to come to the final verdict to remove the unslightly lump, but by making the correct decision to firstly take biopsy whilst she was under having her teeth cleaned, after nearly 3 years (so I was told when he king Phoebe's notes) the horrible lump has gone.

She is a very difficult dog as she dislikes other dogs and as for cats, well need not comment further. Taking her to the surgery.is always difficult but they always accommodate me by allowing me either the first or last appointment and see Phoebe in a room away from the maintain waiting room.

When Pheobe had her operation, Shilpi and her team were so kind and considerate that I was happy to leave her knowing that she would be well cared for.

The staff are always polite and most helpful even though the surgery is very busy they allow time for everyone.

So thank you so very much for the care you have shown to both my dogs and although I have visiited the Langley surgery for over 20 years, I will still keep to this particular surgery even though
It has new staff (apart from Brenda who is still bless her helpful and friendly as ever) they are truly dedicated to the welfare of animals.

Keep up the good work and your kindness.

Best wishes
Warmest regards
Jane Melville




 

Reviewed by: Mike & Maggi on 10/02/2015

Overall rating:

4.8

“Long Term Client.”

We have been using this practice since first moving to Colnbrook some 37 years ago, and have seen many changes over that time. Except one, Brenda, who is still the friendly voice on the end of the 'phone and the face you most often meet when visiting.

The staff have always been friendly, caring and professional, but I have to admit it is difficult to deal with change, when our long serving vet John Phaff retired, I think that Shilpi has settle into the practice well and has developed a good team around her to deliver the services for our pets.

 

Reviewed by: Charles Langley on 09/02/2015

Overall rating:

5

“Excellent vet services”

My dog had a lump which was on her tummy and came to light very suddenly. We were all quite worried as she has never had anything wrong health wise before.
The vet Shilpi was excellent as we were given reassurances that our dog would be looked at very quickly and gave us the choices as to what actions were available to us.
As it was we decided to let Shilpi operate and remove the lump then send it for analysis, to investigate if any further action was needed.
All through the process we were kept up to date and advised.
When we collected our dog we were treated with respect and so was the dog even given a 'get well soon' card, which was so unexpected and a lovely gesture. Thank you.
Our lovely dog has now fully recovered and no adverse effects. Even the stitches were dissolvable so no additional work needed on her.
Again thank you Shilpi for your skills and kind words.

 

Reviewed by: Teena on 05/12/2014

Overall rating:

4.8

“Sincere Thanks”

Our sincere thanks to Shilpi, Hannah, Brenda (lovely to see her back) and all other staff at Langley Medivet for the many times Roly visited. He had a lot of health issues but managed to keep going until 1st December 2014 aged 11yrs. Everyone knows how heartbreaking it is when you lose your pet and Shilpi and the team were so kind when the time came.
Thank you very much for all the attention given to Roly.

 

Reviewed by: Lillyâs Owner on 02/10/2014

Overall rating:

5

“'Thank you'”

We had our 6 month old kitten (Lilly) spayed a few weeks ago. The op was performed by Shilpi Prasad, and Lilly has made a full recovery without any complications. The staff have been friendly and helpful. Highly recommendable.

Thank you to the Langley Medivet team

 

Reviewed by: Harvey's Mum on 10/09/2014

Overall rating:

5

“5 StarTreatment”

My almost 10 year old Chocolate Labrador, Harvey, needed surgery and I was terrified! Shilpi suggested I come and see her. I was given a tour of the practice and this was followed by an explanation of the whole surgical procedure in great detail, which was very reassuring as this had never been done before by the previous Vet. A blood sample from Harvey was taken and Shilpi phoned next day with the results and explained the dosage of anaesthetic to be used - again in detail. On the day of surgery the dosage of anaesthetic was once again explained and I signed the Consent Form with a trembling hand. When surgery was completed Shilpi phoned to say that all was well. On the one previous occasion Harvey had surgery, by the original Vet, this was unheard of. Shilpi phoned again 3 hours later to tell me I could collect Harvey earlier than expected. Shilpi gave me post-op information, again in great detail, as well as Pain Relief tablets and Antbiotics. I was also given a Post-Op Information Sheet which helped enormously as my head was elsewhere with so much worry! If there has to be a 'next time' I would have no hesitation. I have nothing but praise for Shilpi and her staff - Hannah, Steph and a young girl whose name I didn't catch but am sure she will know who I mean, they are all so absolutely wonderful,caring,understanding as well as being professional in what they do. Thank you all so much.

 

Reviewed by: Milo's Owner on 27/08/2014

Overall rating:

5

“Milo,”

Our puppy milo was dignosed with parvo. The help and suppport Shilpi gave my family was excellent. Staff at reception are soo friendly, welcoming and helpful. Now milo is back with us after 6 days. Healthy and happy puppy. Thank you shilpi and your team.

 

Reviewed by: Mrs Underwood on 26/08/2014

Overall rating:

5

“Very caring team”

My cat Maggie was not registered when she went missing but when we phoned to enquire if she had been taken in Brenda was very sympathetic and put Maggie into the lost book. Not so with other local vets we called. Maggie came home injured, we were immediately given an appointment. Shilpi was so caring. She thought Maggie had been hit by a car and needed x-rays and possible surgery to her lower spine. She was taken to Watford. Surgery was not required but lots of care and Shilpi and the team at Watford were with us every step of the way. I am 95 years old, Maggie is so precious to me and I want to thank Shilpi and the whole team for their care for her through a very distressing time.

 

Reviewed by: Lucy on 06/08/2014

Overall rating:

5

“A BIG thank you”

I would like to thank Shilpi and all her staff at the clinic. Every one of you is extremely professional, friendly and helpful. Overall a splendid service. Thanks again !!

 

Reviewed by: Maxi on 16/07/2014

Overall rating:

5

“A cat with character!!!!”

Maxi, is an old cat with a character! Not always easy but the practice has always been superb with him. They know how to deal with him and us! We thoroughly recommend this caring place even if Maxi doesn't 'talk' to us for a little while after a visit! We have so much confidence knowing Maxi is in their care. Thank You!

 

Reviewed by: MAtt on 27/06/2014

Overall rating:

5

“Thank you for my our Mitsy moo moo better”

This was the first time our cat had become unwell, and it took a few days for us to realise as she had spent some time with grandma as we had been on holiday and always came home with the strop for a few days, so it was hard to see she was actually poorly to start with.

Our frst call to the vet we spkke to Brenda, such a lovely lady. When we brought Mitsy in to see Shilpi, i was immediately put at ease with how freindly she was, and showed she actually cared for our pet. Previous vets i have been to treated my pets like slabs of meat or like a commodity with no care of feling, but not here.
Shilpi talks to your pets like they are part of a family.
The Reception team are all very freindly, and after a few visits, Mitsy was all well - she had picked up a viral infection from somwhere which just knocked her for six.
The team even offered to complete my insurance form for me.
Mitsy is now back to her normal cheeky self, but said to me that if Shilpi has to check her temperatre again, in the the place where you check it, she may have to get angry :-)

Thank you to the Langley Medivet team.

 

Reviewed by: .. on 11/06/2014

Overall rating:

5

“Thank you ”

My four year old Dalmatian is more than a little anxious about visiting the vet and I struggle to get him through the door. Shilpa and the team always treat him with kindness and do everything they can to help make his experience less frightening, even to the point of providing his top up booster in the boot of the car! Many thanks to you all.

 

Reviewed by: Natalie Norman on 02/06/2014

Overall rating:

4.8

“Feeback for Fifi”

Helpful, proffessional and frendly.

 

Reviewed by: jd on 21/05/2014

Overall rating:

5

“excellent service”

highly recommend this practice, very friendly and professional service!!

 

Reviewed by: Meriam on 29/04/2014

Overall rating:

5

“Excellent care, wonderful staff”

I can't express enough how good the care is at this veterinary practice; all the staff are lovely and very helpful. Our cats both received the best care here recently. We've been coming to this practice for 10 years now and with each visit, I feel assured we are taking our lovely pets to the best place for their health care.
There is such a focus on giving pets the absolute best care and treatment which is very reassuring. Shilpi is a brilliant, highly knowledgeable vet; pets are treated with upmost care, kindness and respect and she explains things clearly but in a professional, thoughtful way.

 

Reviewed by: J McGurk on 17/04/2014

Overall rating:

5

“5 Star Treatment! ”

My family and pets have been clients of the practice for many, many years. I was concerned when Mr Phaff left the practice and wondered for a time whether I should seek an alternative practice after a small blip. However, since Shilpi has taken over, I'm pleased I didn't. She is a professional who takes care, treats with compassion (both humans and animals) answers questions, allays fears and treats my pets with kindness.

Shilpi took the time to show me around the practice. The practice has been updated (behide the scenes) to a modern, clean and hygienic area with a spacious holding area for our pets. A small theatre and x-ray area has been included.

My pet was not placed in a pen, after surgery, which indicated to me the level of compassion for an animal not used to a cage. The nurses limited his stress by talking to and comforting him. He now loves visiting the surgery!
Petcare is expensive, but I've noticed that the prices are now very competitive and was surprised that the consultation was less than it has been on previous years.

Thank you to both Brenda and Hannah for the past few years!

 

Reviewed by: S.Daniels on 09/04/2014

Overall rating:

4.8

“Cat care”

I have been visiting Medivet Langley for four years with my cat Jasper. The staff are accommodating with appointments and always friendly. Pet care and vet visits can be expensive but this is something a responsible pet owner should consider prior to becoming an owner. They have efficiently helped with my insurance claims.
When Jasper needed treatment for a serious illness, I felt he was getting the very best care. Shilpi and the Medivet team are thorough with examinations and offer plenty of time to answer my questions. I was able to call for updates and they explored every option to get him well and kept me informed. On routine visits since, they welcome Jasper and make a fuss of him.
The new refurbishment (behind the front desk) is very clean, fully equipped and comfortable for all animals. I was lucky enough to have a guided tour from staff who are right to be proud of their facility.

 

Reviewed by: Dee on 07/04/2014

Overall rating:

2.2

 

Reviewed by: Nicolas Travers on 05/04/2014

Overall rating:

5

“Touched”

Took my patchwork kitten, Chloe, to be spayed. Everything went smoothly. Chloe recovered very quickly and began bouncing around the house as soon as she came home. I was also touched by a get well card the practice included. I've tried two other vets in this area. I will stick with this one.

 

Reviewed by: Keith on 04/04/2014

Overall rating:

4.8

“Second to None ”

My Family have used this practice for all our animals for many many years. The service is always very professional and second to none. The Staff are so polite and friendly at all times.

 

Reviewed by: Clive Cripps on 03/04/2014

Overall rating:

5

“Helpful and Professional”

All the staff at Langley are very professional.There were some test results which needed clarification,and the vet called the laboratory while I was there and gave me the answers straight away.Everything was explained to me in great detail.Every one involved with treating Twinings was polite and very helpful.I would strongly recommend this vet to anyone I know,they are a good team.

 

Reviewed by: DavidG on 27/02/2014

Overall rating:

5

“Thank you for your excellent, friendly service”

Thank you for the excellent service that you gave while treating our cat, Pepper, when she suffered an injury to her eye. Very thorough and patient treatment over a number of weeks. Very much appreciated.

Many thanks to Shilpi and the team.

 

Reviewed by: Tara Mackay on 06/02/2014

Overall rating:

4.2

“Tivi”

Tivi was hospitalised last week for 2 nights, excellent service and totally trust the hospital in Watford, which was excellent.

One area of concern I had was based on cost.....I don't agree with being charged for 24 hour stay when it was only a part of a day (6 hours to be fair !). I am praying the insurance company have the same cost structure as this vet, otherwise I am the one who loses out.

Overall, the care for my pet was excellent and the vets/staff were very friendly and straight forward.

Thank you so much, Tara Mackay

Guthrie and Phaff

Thank you so much for taking the time to leave a review and your comments about the excellent service at our 24 hour hospital in Watford. We aim to ensure that our charges indicate the high quality of services we offer. Our hospitalisation fees cover not only, nursing care and time but also other elements such as disinfectant of the environment and bedding. Hospitalisation fees are a fixed charge to cover these costs and therefore are not based on an hourly rate. We like to give all our patients adequate time to recover well enough to go home and in some cases this may take up to 24 hours. I hope this clarifies any concerns you may have, however if you would like to discuss this further, please do give us a call and we'll be glad to chat with you.

 

Reviewed by: Chris on 12/12/2013

Overall rating:

5

“Thanks for a great service”

 

Reviewed by: Nicola on 07/12/2013

Overall rating:

4.8

“Good vets.”

We have been using this vets practice for about 20 years, awhile it was run by Mr Phaff and now Medivet. As a previous reviewer stated, apart from some new faces, the friendly nature of the staff is the same. Our pets have had a lot of work over the years and we feel the staff know us and our animals well. We are very happy with the new vets and feel their communication with us is actually better than with Mr Phaff. We also like that our cats ongoing medication is regularly reviewed and that the receptionists/nurses make such a fuss of our cats when they visit & catch up on what they have been up to! We would recommend this practice.

 

Reviewed by: Germene on 05/12/2013

Overall rating:

5

“friendly and helpful”

I took my molly as soon as we bought her. they treated her very specially and give us very helpful information as it is our 1stpet.
when she needed an operation for her cherry eye they helpedme a lot with communicating with the insurance company and the werevery caring for her and supporting to us sincethe day we discoverd the cherry eye, during the operation and the recovery period wich was around 2 weeks. the gave her a recover soon card wich was very touching and send to all the family christmas card.
Thank you very much dearest Medivet team and Merry Christmas and Happy New Year to all of you
Regards

 

Reviewed by: Kimberley on 04/12/2013

Overall rating:

3

“Vet with an attitude!”

Took my youngest dog here today for the first time. My older dog has been coming here for years. The reception staff and veterinary nurses are absolutely wonderful! So helpful and friendly. One of the vets however has a terrible attitude and I was not impressed! She didn't seem to care about my panicking dog at all and even rolled her eyes a few times as he freaked out! She cut the quick on his nail, which I know is easily done, however she did not even move from her chair when twenty minutes later he was still bleeding all over the waiting room floor! Its such a shame Mr Phaff has retired! Would not go back again!

Shilpi
Guthrie and Phaff

Thank you for taking the time to leave a review and I am pleased you have found our front of house staff so warm and friendly. I am sorry to hear about your negative experience during our consultation and was disappointed to read this review. If you contact the practice directly I will be glad to have a chat about this matter and discuss how I can make it up to you. We do value all our clients and I would be grateful for the opportunity to talk this through.

 

Reviewed by: Paula - Rico my Border Collie on 03/12/2013

Overall rating:

5

“Friendly personal service - Recommended”

Everyone at Langley make you feel special and really care about your animal. I had to take Rico there last night for a cut on his leg, had a warm reception on arrival refering to Rico by name from the start. They do everything they can to fit you in an emergency, ask you lots of questions and give good advice. I have always experienced a wonderful personal service here and they have the pets best interests at heart. Also they haven't let big business change their wonderful individual treatment. Would definately recommend this practice for anyone who wants a vet who truely cares about their animal.

 

Reviewed by: Miss A Williams on 08/07/2013

Overall rating:

4.4

“30 years and counting”

Since I was 4-5 years old Mr Phaff has been the family vet with my menagerie of animals in all shapes and sizes. The staff are all lovely and show great compassion even when you get a hysterical person like me crying and being sick outside the surgery after the loss of their dog. My dog was scared of the surgery so they even came out to the car for the dreaded deed and with a box of tissues, so they really do go the extra mile. Many a time have they been on the end of the phone just to give advice. The whole team is highly recommended and I wouldn�t go anywhere else.

 

Reviewed by: gillian763 on 09/11/2012

Overall rating:

5

“Wonderful Practice! Would definitely recommend!”

I have used this vets for over 13 years and have always received first class treatment for my pet and wonderful caring and helpful service from all staff. They are friendly and easy to talk to. Nothing is too much trouble! Not even clipping my anxious dog's nails! I also believe that their charges are reasonable too!
I would recommend this vets if you want a vet that cares, is easy to talk to and who does not mind those dopey questions pet owners ask.

 

Reviewed by: Pet owner on 27/10/2012

Overall rating:

1

“Poor service”

I would never recommend this vet or his small vet shop he is NOT the best vet i have come across.

Medivet

We are very sorry you feel this way; we always aim to exceed our clients expectations and provide the best care for all our patients. Seeing this review is very disappointing for us. We would encourage you to contact us directly so that we can have a better understand exactly where any failings might have occurred.