Tel: 01753 547 272
179a Tamar Way
Berkshire SL3 8SZ
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services via our linked Watford 24hr Continuous Care and Emergency Centre.
As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Reviewed by: DavidG on 27/02/2014
Thank you for the excellent service that you gave while treating our cat, Pepper, when she suffered an injury to her eye. Very thorough and patient treatment over a number of weeks. Very much appreciated.
Many thanks to Shilpi and the team.
Reviewed by: Tara Mackay on 06/02/2014
Tivi was hospitalised last week for 2 nights, excellent service and totally trust the hospital in Watford, which was excellent.
One area of concern I had was based on cost.....I don't agree with being charged for 24 hour stay when it was only a part of a day (6 hours to be fair !). I am praying the insurance company have the same cost structure as this vet, otherwise I am the one who loses out.
Overall, the care for my pet was excellent and the vets/staff were very friendly and straight forward.
Thank you so much, Tara Mackay
Thank you so much for taking the time to leave a review and your comments about the excellent service at our 24 hour hospital in Watford. We aim to ensure that our charges indicate the high quality of services we offer. Our hospitalisation fees cover not only, nursing care and time but also other elements such as disinfectant of the environment and bedding. Hospitalisation fees are a fixed charge to cover these costs and therefore are not based on an hourly rate. We like to give all our patients adequate time to recover well enough to go home and in some cases this may take up to 24 hours. I hope this clarifies any concerns you may have, however if you would like to discuss this further, please do give us a call and we'll be glad to chat with you.
Reviewed by: Chris on 12/12/2013
Reviewed by: Nicola on 07/12/2013
We have been using this vets practice for about 20 years, awhile it was run by Mr Phaff and now Medivet. As a previous reviewer stated, apart from some new faces, the friendly nature of the staff is the same. Our pets have had a lot of work over the years and we feel the staff know us and our animals well. We are very happy with the new vets and feel their communication with us is actually better than with Mr Phaff. We also like that our cats ongoing medication is regularly reviewed and that the receptionists/nurses make such a fuss of our cats when they visit & catch up on what they have been up to! We would recommend this practice.
Reviewed by: Germene on 05/12/2013
I took my molly as soon as we bought her. they treated her very specially and give us very helpful information as it is our 1stpet.
when she needed an operation for her cherry eye they helpedme a lot with communicating with the insurance company and the werevery caring for her and supporting to us sincethe day we discoverd the cherry eye, during the operation and the recovery period wich was around 2 weeks. the gave her a recover soon card wich was very touching and send to all the family christmas card.
Thank you very much dearest Medivet team and Merry Christmas and Happy New Year to all of you
Reviewed by: Kimberley on 04/12/2013
Took my youngest dog here today for the first time. My older dog has been coming here for years. The reception staff and veterinary nurses are absolutely wonderful! So helpful and friendly. One of the vets however has a terrible attitude and I was not impressed! She didn't seem to care about my panicking dog at all and even rolled her eyes a few times as he freaked out! She cut the quick on his nail, which I know is easily done, however she did not even move from her chair when twenty minutes later he was still bleeding all over the waiting room floor! Its such a shame Mr Phaff has retired! Would not go back again!
Thank you for taking the time to leave a review and I am pleased you have found our front of house staff so warm and friendly. I am sorry to hear about your negative experience during our consultation and was disappointed to read this review. If you contact the practice directly I will be glad to have a chat about this matter and discuss how I can make it up to you. We do value all our clients and I would be grateful for the opportunity to talk this through.
Reviewed by: Paula - Rico my Border Collie on 03/12/2013
Everyone at Langley make you feel special and really care about your animal. I had to take Rico there last night for a cut on his leg, had a warm reception on arrival refering to Rico by name from the start. They do everything they can to fit you in an emergency, ask you lots of questions and give good advice. I have always experienced a wonderful personal service here and they have the pets best interests at heart. Also they haven't let big business change their wonderful individual treatment. Would definately recommend this practice for anyone who wants a vet who truely cares about their animal.
Reviewed by: Miss A Williams on 08/07/2013
Since I was 4-5 years old Mr Phaff has been the family vet with my menagerie of animals in all shapes and sizes. The staff are all lovely and show great compassion even when you get a hysterical person like me crying and being sick outside the surgery after the loss of their dog. My dog was scared of the surgery so they even came out to the car for the dreaded deed and with a box of tissues, so they really do go the extra mile. Many a time have they been on the end of the phone just to give advice. The whole team is highly recommended and I wouldnÃƒ¢Ã¯¿½Ã¯¿½t go anywhere else.
Reviewed by: gillian763 on 09/11/2012
I have used this vets for over 13 years and have always received first class treatment for my pet and wonderful caring and helpful service from all staff. They are friendly and easy to talk to. Nothing is too much trouble! Not even clipping my anxious dog's nails! I also believe that their charges are reasonable too!
I would recommend this vets if you want a vet that cares, is easy to talk to and who does not mind those dopey questions pet owners ask.
Reviewed by: Pet owner on 27/10/2012
I would never recommend this vet or his small vet shop he is NOT the best vet i have come across.
We are very sorry you feel this way; we always aim to exceed our clients expectations and provide the best care for all our patients. Seeing this review is very disappointing for us. We would encourage you to contact us directly so that we can have a better understand exactly where any failings might have occurred.