Tel: 01702 200300
92 Main Road
Essex SS5 4RL
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services via our linked Southend 24hr Continuous Care and Emergency Centre.
As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Reviewed by: heather on 22/01/2016
Everyone, and I mean everyone, is brilliant, kind, caring, helpful, knowledgeable and understanding that your pet is a family member and means everything to you. Nothing is too much trouble, if that means Nik or Nicole taking the time to explain everything to you, or Rachel and all the nurses never minding that they have to clean up, time and patience is there. I have many pets and they first then me have been treated with the utmost respect. I cannot thank you enough for all you have done over the years.
Reviewed by: Heather on 11/08/2015
Nik and his team managed to save one of my cats after a particuarly nasty attack by a fox or badger. Her leg was badly severed. I was informed of my options at every point and it was handled kindly and professionally. Luckily (and down to skill) my gorgeous girl made a full recovery and is still perfectly healthy 2 years on with no lasting problems. I have 4 pets and only ever take them to this vet. Highly trusted.
Reviewed by: Jane McClure on 28/07/2015
Our thanks to Nik and the team for looking after Dillon, our wonderful golden retriever over the past few years.
Dillon always felt at home at the practice and was known to take himself off around the back to check out the other animals and humans.
Sadly, Dillon was put to sleep a couple of days ago after putting up a courageous fight against cancer. It was a very tough decision for us as he was a much loved part of our family but we did not want him to be in any pain or distress at any time.
Nik was there to take care of him as promised at the outset of Dillon's illness and showed immense compassion towards Dillon and us.
We would also like to thank Nik and the team for the lovely bouquet of flowers that arrived at our home yesterday.
The McClure family
Reviewed by: dazz on 06/06/2015
Took our healthy almost 7 year old Persian cat in yesterday Friday
5th June for dental treatment when put under anaesthetic she died
No proper reason to explain reason
We are very sorry to hear of your dissatisfaction and would like to thank you for taking the time to give us your feedback. We highly value all of our client feedback and take comments like this very seriously. Our aim is to always treat each pet as if it was our own and each pet's welfare is at the centre of all of our decisions. We are very sorry for what happened to your cat and understand how upsetting this must have been for you. As with any treatment there is always an element of risk involved, especially with an anaesthetic. We believe that your cat had an anaphylactic reaction to the anaesthetic agent that we routinely use every day. Unfortunately, such a reaction cannot be pre-empted by our routine pre-operative blood tests. We would really appreciate the opportunity to discuss this with you further and would urge you to contact the practice at your earliest convenience
Reviewed by: carolyn on 29/10/2014
our dog max has just had his third operation this year.Every time we have had everything explained to us really well.the staff are so caring and very professional.we would recommend this practice to anyone. thank you all
Reviewed by: Valerie Durham on 14/02/2014
This is a veterinary practice to be treasured. Nik has always spent time explaining procedures very carefully and, when recently operating on my little dog (with immense skill), telephoned me before and immediately after the procedure. His patience and good humour has made even my little terrorist warm to him.
I must add that his staff are knowledgeable, welcoming and reassuring and their love of our animals shines through. A truly five star practise.
Reviewed by: lg on 04/02/2014
Having used this practice since its opening the current team of vets and nurses is the best I have ever known.
Nik is a fantastic vet and Alex is a wonderful and very knowledgeable assest to his team.
I never leave not knowing every little detail and can imagine changing vets if this team stays around.
Can not recommend this practice more highly.
Reviewed by: red on 01/02/2014
My cat Lucky was injected with 80mg
of CONVENIA.I have found this to be very dangerous and Lucky had a bad re-action to it which resulted in death. I realise I have no concrete evidence but Lucky had all the sypmtons,unable to swallow due to throat swelling up,lethargic,back legs were so weak just dragged himself about,starved to death.Result was death on 13/01/2014.Family are devasted, please please do not continue to use this drug CONVENIA. It is a kill or cure drug.Lucky's result was death.
I am very sorry about your loss and appreciate you taking the time to leave us a review. I was extremely worried about Lucky not eating for such a long time and was hugely saddened that all my suggestions and efforts to help, including making a home visit were unsuccessful. This is an antibiotic we, and the majority of vet practices in the UK use daily without any serious side effects. Lucky's anorexia may have been related to a very rare drug reaction or may have been related to something more sinister like a tumour or other disease process. Please do call the practice and I would be glad to speak with you.
Reviewed by: jules on 20/06/2013
The staff are so helpful and friendly. We did not have to wait beyond our appointment time to be seen and were given lots of time during the consultation. The vet was so kind and answered any questions in detail. I would certainly recommend.
Reviewed by: Jan W on 19/06/2013
Cannot praise Vet Niki enough for his care and compassion when dealing with our 8yr old Border Collie, Merlin. Merlin is very nervous of "everything" and Niki always takes his time in a calm, quiet, gentle way to reassure Merlin before starting any examination. He also takes his time to explain everything to us, the humans, so we also leave reassured. Would highly recommend to anyone wanting an honest, caring Vet to medically look after their "family friend"