Eastgate Veterinary Group

Website: http://www.eastgatevets.co.uk
Email: bury@eastgatevets.co.uk
Tel: 01284 753961

Cotton Lane Clinic
Cotton Lane
Bury St Edmunds
Suffolk IP33 1XW

Map

 

Practice Details

  • Eastgate is a RCVS accredited practice 
  • 24 hour emergency service
  • On site laboratory for rapid results
  • Healthy Pet Club (with discounts and monthly payments)
  • Specialist interest in dental, orthopaedic and ophthalmic surgeries

 

Average Rating

Eastgate Veterinary Group

Cotton Lane Clinic Cotton Lane Bury St Edmunds, IP33 1XW
01284 753961
Based on 10 ratings 4.9
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Vet Practice Reviews

Reviewed by: Sue Sett on 01/07/2014

Overall rating:

5

“Friendliest Vets in Town!”

I have to say I was originally with another local vet,, who when I took my rescue into for checks was so rude and horrible I left! She didn't agree that rescuing a dog from Cyprus was the correct thing to do!
Needless to say I was abit cautious about going to another vet after this reaction,,, but Eastgate Vets and all the staff have been fabulous, professional and extremely friendly.
Both my dogs are registered there now and I would recommend them to anyone who has any pets.
It shouldn't matter where you rescue a dog from, it's the fact a dog has been saved from being PTS,,, what is important.
I love going to Eastgate with my dogs,,,, and what I find is that all the owners feels the same,, it's like a little social club, everyone is so friendly and each member of staff acknowledges your pet.
Top marks for a wonderful practice, staff and service.

 

Reviewed by: Muttley sturgeon on 08/05/2014

Overall rating:

4.8

“Brilliant service”

The team at the bury branch are fantastic, so friendly helpful and caring towards your pets needs.
The puppy classes are well run and a great help for your first time pet.
Nothing is too much trouble for them they help you over the phone and answer all queries, concerns you may have.
My dog muttley is so excitable and loves the attention all staff give him.
Cannot thank them enough! Amazing place and staff!

 

Reviewed by: Piers & GD Willow on 08/05/2014

Overall rating:

5

“Excellent!”

Absolutely great with Oyster, my last Guide Dog as well as with Willow, my current one. They've always been great with routine checks as well as the odd emergency - can't speak highly enough of them!

 

Reviewed by: Sylviane Moss on 31/03/2014

Overall rating:

4.8

“Highly recommended”

I only started going to Eastgate Vets a year ago and I wish I had done so earlier. For many reasons:
- they are not cheap but they are still way cheaper than my previous vet.
- they care. I feel like my moggies are in the hands of people who love animals.
- the few times I had a fight-related emergency, I was able to have an appointment first thing in the morning.
- the vets are friendly and very good at explaining why they do what they do.
- the practice is generally excellent at communicating useful info, on boards in the waiting room but also on their Facebook page.
- the concept of vaccination amnesty says it all. It's about the animals first.
I can only recommend Eastgate Vets surgery, they are really very good.

 

Reviewed by: gary on 31/03/2014

Overall rating:

5

“amazing vets”

Ive used a few vets in the past and now Eastgate is the only one I will use. Great friendly compassionate staff. Clean and fresh building. I cant reccomend them enough. Five star all the way

 

Reviewed by: Michelle22 on 28/02/2014

Overall rating:

4.6

“Very friendly”

Only started to going to eastgate vets last year and they are so lovely and friendly! Our kitten was quite poorly when we got him and they are always so attentive and affectionate! Lovely staff

 

Reviewed by: Max's folks on 05/04/2013

Overall rating:

5

 

Reviewed by: Kells Rought on 27/03/2013

Overall rating:

5

“Highly Recommend these wonderful people”

Both the Bury Branch and the Mildenhall Branch have been involved in caring for my cat, Winston, since he was hit by a car last week.
The vets have been wonderful in their care of him, the nurses and reception staff so helpful, friendly and reassuring.

I love the fact I was able to call regularly and speak to people that were directly dealing with him, and that the vets called me with updates too, there were multiple vets treating Win at different times - but all were completely up t date with what had happened/needed to happen next.
I only recently moved to Eastgate, after being with my previous vet 15 years. I am so glad I made the move, and will be recommending them to everyone!

Thanks so much team for giving my boy a fighting chance, nursing him back to the cat I couldn't bare to lose!

 

Reviewed by: Nora on 10/01/2013

Overall rating:

5

“The best vets.”

I have been a client of Eastgate Vets for about 14 years and even when we moved an hour away I have continued to make the journey to see Trish and her team.

Somehow I don't think I could trust another practice to look after my precious babys in the same way as I do Eastgate Vets.

They are just brilliant and nothing it too much trouble. When Una was very sick last year, Lesley was on the phone with hourly updates, what more can you ask for.

Eastgate Vets are just the best Vets. x

 

Reviewed by: Coco and Murph's mum on 16/10/2012

Overall rating:

5

“Just the best!”

Reception: Always friendly and helpful. The waiting time seems well managed. I particularly love the displays of case studies and the paintings of Bury (If you ever want to sell these, let me know!)

ALL the vets I have seen have been brilliant and professional - particularly Alex and Trish, who makes me laugh ('Are we in denial?' Murph had put on weight! )and my favourite Sarah, who 'picked up on' Coco's illness very quickly.

I will always be grateful for the care of my dear Coco by the vets and nurses whilst in their care.

Can't recommend them enough! Hope this helps. E Redmond