Vets2Home Veterinary Service
East Sussex BN2 0EX
Reviewed by: Helen on 14/01/2016
I really on behalf of the family can't thank Alex who chatted to us on the phone and Joe who came for the home visit with the job of helping us in a very graceful, professional, dignified way of saying goodbye to our beloved Stan. He was one one in a million but his passing made that transition bearable in the comfort of his own home and the dignified approach of Joe and ofcourse the 'VetstoHome' team.
Reviewed by: Denise on 07/01/2016
It's always difficult to say goodbye to a pet, particularly the 13 year old family dog that you have had from a puppy and having to say goodbye just after Christmas was especially hard.
Previous dogs have always been taken from me under tragic circumstance and the decision taken out of my hands. With Biggles he had been poorly for some time and knowing when to let him go was a very difficult decision to make.
Susan was very professional and explained everything clearly, she gave us as much time as we needed and saying goodbye to Biggles as he lay on his favourite sofa with his humans cuddling him, the room lit by the Christmas tree lights and a cosy fire, was the most peaceful and dignified end to his life.
Thank you all for your time.
Reviewed by: Lexie on 19/12/2015
I am so grateful for your kind loving thoughtful service.
Nothing was to much.
Alex was kind calm understanding, booking the evening before, looking after us .
Joe the vet, calm gentle, thoughtful to every step he took.
Understood it was all so emotional for the family.
An amazing service.
The special doggy bed and blanket to take our precious Lexie was a very special touch.
Taking our dog for us , so that chestnut lodge could collect from the vets 2 home, made life a little more easy.
I cannot praise this service Anough.
The special touch , of a card and poem sent to us just two days later(today) is a thoughtful loving touch.
So kind .
Many thanks Tina and Rick
Thank you for her dignified ending
Reviewed by: none on 19/12/2015
Thank you Susan for your professional and caring service you gave to our much loved cat Clyde Watts,you showed so much care respect and kindness towards him and gave him a wonderful peaceful send off,you showed so much dignity as well,really eased the pain of losing him you where brilliant
Many thanks again,all have a wonderful Christmas.
All best wishes to you all.
Mr E Fuge.
Reviewed by: Mike on 13/12/2015
Once in a while you meet people for whom no praise is high enough. Susan is such a person. She is gentle, kind and so obviously dedicated to her work. We are fortunate there are such wonderful humans in our midst.
Reviewed by: Stephen on 17/11/2015
We had to say goodbye to our beloved bassett hound Holly, just last week. This was a day I had feared for many years. We just wanted Hollys farewell to be pain free and comfortable. Vets2home were so compassionate, professional, caring and thoughtful. They ensured Holly passed without any pain and as comfortable as possible. I cannot thank them enough for everything and firmly recommend them to anyone. This was the perfect goodbye to the most wonderful dog. Holly, you will be sorely missed.
Reviewed by: Brian on 01/11/2015
After 13 wonderful years with our beloved Tess, we finally had to make that decision to say goodbye to our Scottie. We cannot praise Vets2Home enough for their professionalism & the caring nature shown to us at such a difficult time. Thank you Susan for making our goodbye's that much easier.
Reviewed by: Inca 2006-2015 on 18/10/2015
I wanted to drop a quick line to express our thanks at you for your exceptional service. Much as it is a service we did not want, nor was it an easy one to deal with, It was kind, thoughtful, respectful, helpful and considerate. It is a hard decision to take when you are considering ending the life of a trusted and loved pet who is truly a member of the family. Nonetheless, it was a decision taken in order that our beloved Inca would not suffer or be frightened as her illness was set to mercilessly progress. I am unsuccessfully fighting back the tears as I type, but know it was the right decision to make and that it was arrived at through love, compassion and respect for her. Our house seem empty now without her personality and presence. she remains however very much alive and with us every moment in our hearts and memories. still, we miss her so much.
We are so glad you were there to help her passing be warm, kind and gentle. It is comforting to know she was unaware of what was happening beyond being in her favourite place, with the ones she loved and trusted unconditionally.
I know if Inca could have said it, she would have also wanted to say thank you.
Thank you so much
Reviewed by: JS on 13/10/2015
Susan could not have been lovelier to both our gorgeous Muffin and to ourselves . She took her time to let us say goodbye, was incredibly understanding and the whole thing was really respectful of Muffin and us; and all this in the middle of the night.
Reviewed by: Liz on 12/10/2015