Vets2Home - Peaceful Pet Goodbyes

Tel: 07962 423567

Vets2Home Veterinary Service
East Sussex BN2 0EX

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Practice Details

Helping Families Say Goodbye to their Pet at Home

Gentle and professional in-home end-of-life veterinary care, palliative medicine and pet euthanasia 24/7.  Have time to say goodbye peacefully at home without stress, worry or travel when the time is right - not too soon nor too late.  A very peaceful goodbye in the comfort of home.
  • Run by the UKs leading Hospice Vet, Susan Gregersen and her caring team
  • 24/7 advice, support & urgent home visits for a peaceful end
  • Gentle & dignified in-home euthanasia - always with a sedation first
  • Family-run home visiting vet practice - established in 2005
  • Personalised medication and care plans for good quality-of-life for as long as possible
  • Pain and stress-free end-of-life and with respectful aftercare

Average Rating

Vets2Home - Peaceful Pet Goodbyes Based on 83 rating(s)s
Best possible rating: 5
Average rating: 4.9
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Vet Practice Reviews

Reviewed by: Kelly on 19/06/2016

Overall rating:



Susan you truly are a unique lady,your patience,support,advice and care was second to none,you are the perfect person for the job you do,you are so calming and compassionate,we thank you for giving our boy the send off he deserved xx


Reviewed by: Ms E Hutchinson on 15/06/2016

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“Ms E Hutchinson”

The end of my dog's life was dealt with swiftly and discreetly but we were also given the opportunity to say goodbye to him in what was an inevitable situation. There was asensitivity by the vet both to the dog and to us.


Reviewed by: Mrs Hill on 11/06/2016

Overall rating:


“Would use them again”

I work for Cats Protection and as you can imagine bring home the odd cat! Timmy was one of those. I adopted Timmy last summer at the age of 18 years old, he had stage 2 kidney disease. He had been on a renal diet since I brought him home and at then end of last year blood tests suggested all was stable with his kidneys. The night I called vets@home my husband called me at work to tell me he found Timmy collapsed and struggling to breathe. I managed to get an appointment at my own vets that evening but I work quite a way from home so couldn't go myself. I discussed Timmy's condition with my vet over the phone and agreed to try medication to help him. Timmy had a blood clot to one of his front legs, caused by high blood pressure relating to his kidney disease. But when I got home I just wasn't happy with how Timmy was. He was meowing, getting up and sitting down trying to get comfortable, hiding and had a lot of blood in his wee. He wasn't our normal happy Timmy so at 9pm that night I called vets@home, I did not want to drive him in a basket to our emergency vet a good 1hr away. They were kind and compassionate over the phone and let me know the name of the vet coming and how long they might be. When the vet arrived he was calm and friendly, he allowed me to talk through what had happened and we talked through my doubts and concerns. Understanding my job he didn't talk to me like an idiot either. My other cats liked him so that speaks volumes. There was no rush to make a decision and when we decided the procedure was fully explained to us. The nicest thing was that Timmy wasn't moved from the position he chose to curl up in, all the injections were done where he lay. It was so peaceful and calm and the best thing for Timmy. The vet confirmed he had gone and he then left us to our goodbyes. This is an expensive service but for me no amount of money could buy that kind of ending. Euthanasia is the one gift we have to give our beloved pets a calm and peaceful end to their journeys with us. I will certainly be calling vets@home if I need them in the future.


Reviewed by: Julie on 28/05/2016

Overall rating:


“Final farewell”

When my 20 year old ginger Tom Fatcat was diagnosed with heart failure, I knew the time had come to say goodbye. I had called Vets to Home two years ago when his sister Sulky was diagnosed with cancer, so I knew how caring and professional they were. I arranged for Susan to come in the evening and spent my last day with Fatcat, spooling him with fuss and treats and watching him enjoy the sun in the garden. When it came time to say goodbye Susan was supportive and respectful, allowing me time to say goodbye and give Fatcat his final cuddle and strokes. I didn't feel rushed and appreciated Susan allowing me time. Making the decision to let a beloved member of the family go is hard, but the support and understanding Susan and her team showed was exceptional and helped me through. I now have Fatcat's ashes home with me. Thank you Susan for everything you did for Fatcat and I in his final hour.


Reviewed by: David and Graeme on 05/05/2016

Overall rating:


“Lovely compassionate goodbye”

Our boy Casper a seventeen year old Jack Russell Fox Terrier cross had a wonderful life but after a deterioration of the function of his back legs we knew that his quality of life was the most important factor for us. The deterioration was slow but we soon realised that Casper's quality of life was no longer sustainable for him. We had decided early on that we would make the right decision for him when the time was right. Casper's situation deteriorated quite rapidly within a few weeks and by Sunday morning we knew that the time had come. We called Vets2Home at 9am and Susan agreed to come that morning. Susan was compassionate, caring and understanding that put at ease right away during a very hard and difficult time for us. Although the decision to do this was hard Susan helped us come to terms that we were doing the right thing for our boy Casper. Susan was respectful to us and Casper and when the time came for us to say our goodbyes, Susan allowed us time. When we were ready and only then did Susan help us to give Casper the ultimate gift we could. At no time did we feel rushed and Susan was a total professional throughout. Vets2Home helped us take care of Casper's cremation and return of his ashes as well as informing Casper's vet so we did not have to. We would certainly recommend Vets2Home to anyone that wanted a caring, loving way to say goodbye to a dear loved one.


Reviewed by: Nickbrighton on 03/05/2016

Overall rating:


“Very supportive and considerate.”

Susan allowed us to give our cat a peaceful death. She gave us plenty of time and space to say goodbye properly, and made sure our cat was comfortable and respected throughout. By being calm and considerate throughout the process, she helped make a hard time as easy as possible. We can't recommend her highly enough.


Reviewed by: T j chandler our beautiful Dalmatian boy on 22/04/2016

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“T j chandler our beautiful boy dalmatian”

Having to say goodby to someone so special and a huge part of your family having grown with the grandchildren you have to trust some one to come to your home and help you through this dreadful time jo explained what he was going to do every step of the way and put us at ease a very special time for us
Thank you so much neil&barbara chandler xx


Reviewed by: PENNY THORPE on 08/04/2016

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Our Darling Girl of 17years was put gently to rest by Susan on Maundy Thursday - a fitting day, we felt. What could have been the most traumatic experience, although very hard for us, will be remembered with great joy as we were assured that we were releasing her from her pain and rewarding her at the end with what she truly deserved to receive - a loving, dignified and peaceful death cuddled up tightly in the arms of her devoted owners.

Thank you Susan from the bottom of our hearts - Chris and Ron Thorpe


Reviewed by: Tricia on 06/04/2016

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“Georgie Girl”

I said goodbye to my beautiful X-cairn at the end of February. I knew that time was running out but I thought that I had a few more days with her. We had a wonderful day together, Georgie sitting on a blanket in the park, warming herself in the sun, snacking on treats while her border terrier brother played fetch-ball. That evening Georgie let me know that she had had enough and she was ready to go. I wasn't ready, but she was.

I hadn't intended euthanasia at home, but everything happens for a reason and Georgie going down hill so quickly led to Sue being called. I called the service at around 7pm. Sue was with me by 8pm. In many ways I'm glad that my hand was forced. Being at home, rather than going to my usual vet, was less stressful for both myself and Georgie. I couldn't have hoped for a better ending for Georgie. We sat on her bed and she died in my arms, surrounded by love and covered in kisses.

I cannot thank Sue enough for her professional support, kindness, patience and understanding. Nothing was rushed. Not once did I feel that Sue needed to get onto the next job. She gave me all the time I needed to say my final goodbyes.

I know that I will be calling her again in the future and I have recommended the service to friends. A good death is the last act of love that we can give to our fur-kids. I feel that Georgie had this.


Reviewed by: Jacky on 01/04/2016

Overall rating:


“Chloe, Junior,George, Chessie and Crystal”

Sue Gregerson has come to the house for three of my cats and two cats belonging to friends. She has always been so understanding and given plenty of time and always it has been a peaceful departure.