Vets2Home - Peaceful Pet Goodbyes

Tel: 07962 423567

Vets2Home Veterinary Service
East Sussex BN2 0EX

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Practice Details

Helping Families Say Goodbye to their Pet at Home

Gentle and professional in-home end-of-life veterinary care, palliative medicine and pet euthanasia 24/7.  Have time to say goodbye peacefully at home without stress, worry or travel when the time is right - not too soon nor too late.  A very peaceful goodbye in the comfort of home.
  • Run by the UKs leading Hospice Vet, Susan Gregersen and her caring team
  • 24/7 advice, support & urgent home visits for a peaceful end
  • Gentle & dignified in-home euthanasia - always with a sedation first
  • Family-run home visiting vet practice - established in 2005
  • Personalised medication and care plans for good quality-of-life for as long as possible
  • Pain and stress-free end-of-life and with respectful aftercare

Average Rating

Vets2Home - Peaceful Pet Goodbyes Based on 79 rating(s)s
Best possible rating: 5
Average rating: 4.9
Write a review - click here

Vet Practice Reviews

Reviewed by: David and Graeme on 05/05/2016

Overall rating:


“Lovely compassionate goodbye”

Our boy Casper a seventeen year old Jack Russell Fox Terrier cross had a wonderful life but after a deterioration of the function of his back legs we knew that his quality of life was the most important factor for us. The deterioration was slow but we soon realised that Casper's quality of life was no longer sustainable for him. We had decided early on that we would make the right decision for him when the time was right. Casper's situation deteriorated quite rapidly within a few weeks and by Sunday morning we knew that the time had come. We called Vets2Home at 9am and Susan agreed to come that morning. Susan was compassionate, caring and understanding that put at ease right away during a very hard and difficult time for us. Although the decision to do this was hard Susan helped us come to terms that we were doing the right thing for our boy Casper. Susan was respectful to us and Casper and when the time came for us to say our goodbyes, Susan allowed us time. When we were ready and only then did Susan help us to give Casper the ultimate gift we could. At no time did we feel rushed and Susan was a total professional throughout. Vets2Home helped us take care of Casper's cremation and return of his ashes as well as informing Casper's vet so we did not have to. We would certainly recommend Vets2Home to anyone that wanted a caring, loving way to say goodbye to a dear loved one.


Reviewed by: Nickbrighton on 03/05/2016

Overall rating:


“Very supportive and considerate.”

Susan allowed us to give our cat a peaceful death. She gave us plenty of time and space to say goodbye properly, and made sure our cat was comfortable and respected throughout. By being calm and considerate throughout the process, she helped make a hard time as easy as possible. We can't recommend her highly enough.


Reviewed by: T j chandler our beautiful Dalmatian boy on 22/04/2016

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“T j chandler our beautiful boy dalmatian”

Having to say goodby to someone so special and a huge part of your family having grown with the grandchildren you have to trust some one to come to your home and help you through this dreadful time jo explained what he was going to do every step of the way and put us at ease a very special time for us
Thank you so much neil&barbara chandler xx


Reviewed by: PENNY THORPE on 08/04/2016

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Our Darling Girl of 17years was put gently to rest by Susan on Maundy Thursday - a fitting day, we felt. What could have been the most traumatic experience, although very hard for us, will be remembered with great joy as we were assured that we were releasing her from her pain and rewarding her at the end with what she truly deserved to receive - a loving, dignified and peaceful death cuddled up tightly in the arms of her devoted owners.

Thank you Susan from the bottom of our hearts - Chris and Ron Thorpe


Reviewed by: Tricia on 06/04/2016

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“Georgie Girl”

I said goodbye to my beautiful X-cairn at the end of February. I knew that time was running out but I thought that I had a few more days with her. We had a wonderful day together, Georgie sitting on a blanket in the park, warming herself in the sun, snacking on treats while her border terrier brother played fetch-ball. That evening Georgie let me know that she had had enough and she was ready to go. I wasn't ready, but she was.

I hadn't intended euthanasia at home, but everything happens for a reason and Georgie going down hill so quickly led to Sue being called. I called the service at around 7pm. Sue was with me by 8pm. In many ways I'm glad that my hand was forced. Being at home, rather than going to my usual vet, was less stressful for both myself and Georgie. I couldn't have hoped for a better ending for Georgie. We sat on her bed and she died in my arms, surrounded by love and covered in kisses.

I cannot thank Sue enough for her professional support, kindness, patience and understanding. Nothing was rushed. Not once did I feel that Sue needed to get onto the next job. She gave me all the time I needed to say my final goodbyes.

I know that I will be calling her again in the future and I have recommended the service to friends. A good death is the last act of love that we can give to our fur-kids. I feel that Georgie had this.


Reviewed by: Jacky on 01/04/2016

Overall rating:


“Chloe, Junior,George, Chessie and Crystal”

Sue Gregerson has come to the house for three of my cats and two cats belonging to friends. She has always been so understanding and given plenty of time and always it has been a peaceful departure.


Reviewed by: Helen on 18/03/2016

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Our lovely boy became ill suddenly with heart failure over Christmas and although he responded for a month with medication, we knew he wouldn't be with us much longer.
When the time came to make the saddest decision, Alex was re-assuring and understanding - Jo was very kind when he came to our home and helped us to say the final goodbye.
Thank you too for the poem - I know It is what Nero would have said if he could.


Reviewed by: LYNN LAWES on 06/03/2016

Overall rating:


“A good death”

We lost our 15 year old terrier Alfie on Boxing day. It was a good death.He had kidney disease whrich is not painful. They just fade away.
However it became apparent on Christmas day that he was very ill. I spent some time on the phone to the lovely Alex and then he rallied again and got out of his basket. By 7pm on Boxing day he was desparately ill. I called again and for Susan to attend which she did. She was lovely to Alf and us as we were devastated. He fell asleep very peacefully. I cannot thank Alex and Susan enough for caring enough to come out without hesitation on a Bank holiday.


Reviewed by: Peter and Carole on 20/02/2016

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It came as a shock to us when we were advised that our beloved Tigger was diagnosed with a suspected brain tumour. However, this news was softened when Susan suggested that palliative care may be a way of giving this "little boy fur baby" a gentle means to extend his life a little. This was immediately started and Tigger responded very quickly and began to act like his old self. We knew that his time was limited and his quality of life gradually declined. After almost 4 - months, we sadly had to make the final decision to say our farewell.

Despite the late hour of the day, Joe came to our home and a final goodbye was made to Tigger as he went to sleep and crossed the "Rainbow Bridge" where one day in the future we shall meet again.
Tigger was a brave cat and from the day when we rescued him to the last day, his 15 years of life was full of adventure in living abroad for over 11 years, plus enjoying some mischief on the way! The least we could do was to ensure his final days were peaceful, comfortable and full of love.

Finally, a huge thank you to Susan, Alex and Joe for their professional support and advice that helped to extend Tigger's life and his time with us.


Reviewed by: David Boyd on 14/02/2016

Overall rating:



Our beautiful Sheltie Mia was diagnosed with kidney failure and heartbreakingly we had arranged to have her put to sleep at our Vets the following afternoon.

As the next morning went on we realised that this would have been very stressful for Mia and we could not put her through that.

We called Vets2Home and thankfully Susan was able to come to our house later that afternoon.

She could not have been more kind or reassuring to us and explained everything that was happening. Mia was relaxed and not stressed or frightened and Susan made what was always going to be a horrible time for us that bit less awful.

Would definitely recommend this service if you are unfortunate enough to be in the same situation we were in.

Thank you again.