Willows Vet Group - Abbeycroft Veterinary Centre

Website: http://www.willowsvetgroup.co.uk
Tel: 01606 40332

38 Station Road
Northwich
Cheshire CW9 5RA


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Practice Details

At Abbeycroft Vets in Northwich we strive to provide a personal friendly service to all our clients and the highest level of care for your pets.

We are an RCVS Accredited Small Animal Practice with full in-house operating suite, x-ray and laboratory. All consultations are by appointment.

We are part of Willows Veterinary Group - an independent group of veterinary surgeries across Cheshire, providing 24 hour care and an Emergency Vets service.

Average Rating

Willows Vet Group - Abbeycroft Veterinary Centre

38 Station Road Northwich, CW9 5RA
01606 40332
4.5 Based on 4 ratings
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Vet Practice Reviews

Reviewed by: Deb_buffy on 01/09/2014

Overall rating:

5

“Great practice who always make us feel at ease”

Our dog Toby had an eventful year last year which ended up in more visits then I would like to the vets but each time the staff have been amazing to Toby and us. Explaining everything so we knew where we were up to and being at the end of the phone when we needed to ask that quick question.

 

Reviewed by: Steve on 29/05/2014

Overall rating:

2.8

“Penny”

Penny a small jack Russell diagnosed with kennel cough was refused antibiotics till the next day due to my friend having forgot her credit card so she paid twenty pounds cash and had to return the next day with the bal of 28 so the poor dog had to wait till the next day to start the treatment money before the care of a pet

Abbeycroft Veterinary Centre

It is always difficult when someone goes to a vet without any means of payment. Once we have done the consultation we have already incurred costs and if someone says they have no means of paying for the consultation we can't really then let them take medication away. Vets need to charge for their services and products and pet owners know that there will be a charge. We would not discharge an animal if they were suffering and so Penny was given a pain relief and anti-inflammatory injection-which wasn't paid for. There was no stipulation from us that the owner had to wait a day to come back and pay for the medication, they are local and could have nipped back in within the hour.

 

Reviewed by: Abi Martin on 14/05/2014

Overall rating:

5

“Exceptional Care ”

I have been with Abbeycroft vets for almost 11 years now. The care that all the staff have given to my animals and to me as a worried parent has always been first class. I would have no hesitation in recommending the services to any animal owner who asked.

Jamie Peloso the vet at Abbeycroft is amazingly caring and is always happy to explain everything to you.

The nurses also provide the best care and are very knowledgable and happy to help and advise.

Also the fact that Abbeycroft is part of the Willows group means that there is also excellent emergency out of hours care and they have specialist vet resources to call upon at the Willows in Hartford.

Thank you to everyone at Abbeycroft for the care you have provided to date and will continue to do so going forward.

 

Reviewed by: louise vincent on 20/05/2013

Overall rating:

5

“Wonderful vet!”

My dog, an 8 year old french bulldog, was undergoing very detailed eye treatment for an ulcer at a specialist eye vet centre, when he developed heamatomas in both his ears. We were unhappy with our current vets and so went to Jamie at Abbey Croft on a recommendation.
She managed to see us the very same day we rang up and treated my dog that day. What I liked was the fact that she conversed with the eye vet before she proceeded with any treatment as to make sure her treatment didn't affect the healing process for the eye. She diligently managed to fix the ears without causing any contradictions with the eye.

Her manner was competant and welcoming and I cannot recommend her more highly.