Tel: 01925 445500
Cheshire WA4 6QP
Beech House Veterinary centre is a Royal College of Veterinary Surgeons Tier 2 hospital with extensive facilities including in house digital x-rays and laboratory and a dedicated operating suite with an additional theatre for our orthopaedic surgeon.
We are open 7 days a week, providing overnight care for inpatients and an out of hours Emergency Vets service. Our weekend consultations are open to all pet owners even if registered with another practice. All consultations are by appointment.
We are part of Willows Veterinary Group - an independent group of veterinary surgeries across Cheshire.
Reviewed by: Jo on 19/05/2013
As a first time dog owner, everything is new to our family. The vets and staff at the practice are extremely helpful and dont make me feel stupid, no matter how simple my questions are. They have helped us all with regular puppy check ups and advised on all areas of immunisations. Fast appointment times, friendly staff and a happy dog.
Reviewed by: Amanda on 31/01/2013
very bad experience. was refused entry after only being 5 mins late!
Whilst we sympathise with the client, this particular client arrived 15 minutes after the last appointment time of 6.50pm by which time the practice was shut. The premises shuts at 7pm and the vet had left the premises. Because of Lone Working Regulations and Health and Safety and insurance constraints the night staff are not allowed to let members of the public enter the building after official closing time so in this case the member of staff acted correctly. In an emergency additional staff can be called out and the client can be let in once the additional staff arrive but a call out fee would have to be charged. We do get people who just do not turn up for consultations so we are unable to insist that members of staff, including vets stay behind after their contracted hours. Although we could, we have a policy that we do not charge clients for missed appointments and we make every effort to be flexible with appointments. We offer longer opening hours than any other vets in Warrington to try to accommodate the needs of clients but at some point our vets need rest and their home life just like everybody else.
Reviewed by: Emma on 01/12/2012
Recently my greyhound Genie had an accident involving a van door and her thigh resulting in the skin being peeled off her thigh muscle. She was with my wonderful dog walker at the time who reacted so quickly and got Genie to Beech House. They had been forewarned that Genie was on her way and as soon as she arrived they whisked her off in the lift for surgery. The reception staff comforted my dog walker who was so upset and were so kind to her.
I called Beech House after finding out about the accident and they were really calm and told me everything that was happening with Genie. I knew she was in safe hands. It was later on in the afternoon when the accident happened so I was concerned that Genie would have to stay over but I was relieved to hear she could come home.
When I collected Genie the reception staff were amazing and really comforting - I hadn't seen the injury, only heard about it by phone, so didn't know what to expect and they really put me at ease. Genie had to have 14 stitches and a drain under her skin. The nurses were fabulous with Genie. They behave with animals as if they are their own and are so caring.
I had to go back to Beech House 3 times for check ups. The first time I went to see a nurse to check everything was OK with the wound, Philippa, the vet who did the surgery on Genie, made an effort to come and see us and check Genie was OK - so kind.
We have never had anything but brilliant service from the staff at Beech House. They are so warm and friendly and almost feel like they are your friends.
Thank you everyone who was involved in looking after Genie. She's doing really well - just can't wait for her fur to grow back - she's got a chilly thigh in this cold weather.
Reviewed by: pat iddon on 26/11/2012
Sean looks after our 4 dogs, one who thanks to Sean is still with us but has a long term liver problem.The care he and the staff have given Molly is fantastic and as I said she is stll with us and healthy so long as she takes her medication.Thank you.
Reviewed by: Marie kemp on 13/11/2012
I am a long time client of beech house and very happy with them. I found a poor stray cat outside a shop that was obviously lost and took it to [a local animal charity] who werent, as usual, very helpful.
I took him to beech house where he turned out to be chipped and i said i was concerned about the cat not eating for three days and the staff took the cat in for the vet to check over and they contacted the owner who then came to pick him up. Alice then rang me to let me know all was well and the cat had gone home, which i thought was very thoughtful of them. I think they are a lovely caring practice and i know they do a lot of work with warrington animal welfare and the strays.
Well done alice and beech house!
Reviewed by: FIONA on 07/11/2012
Transferred to Beech House after 20+ years with another vet whose out of hours practice had let us down badly. Sean was the first vet we saw and I cannot rate him highly enough. He takes time to explain things properly to you in language you can understand. more importantly, he listens to what you have to say. We have seen all of the vets there now and have no complaint about any of them. Jo on the reception is also fab. We have since managed to get friends and family to transfer also! Well done Beech House.