Reviewed by: Holly on 27/08/2015
I had only been with Park Vets for a few weeks when I had to make the very sad decision to have my pet put to sleep. After a number of consultations and investigations this was the best option to stop any further suffering. From the first appointment to the last nothing was too much to ask and I have never been so well informed, so I knew 100% that I was making the right decision. You could see/hear the genuine interest and care they put towards caring for my little pet.
The way I was treated the whole time (from the front desk to the vets) was like I had been going to the practice for years. They were very respectful and considerate to my pet and myself. As someone else has put in their comment, I will remember this kindness for a very long time.
I cannot recommend Park Vets highly enough. Fabulous work.
Reviewed by: Sophie on 23/12/2014
I can only add positive and warm comments about this practice, particularly Tim. The compassion and kindness they showed us for our cat stevie is something that I will remember for a long time. Your pet couldn't be in safer, more caring hands.
Reviewed by: murielle on 17/12/2014
Everything already said :)
Reviewed by: Wendy Meredith on 15/12/2014
If you have small furries e.g. Hamsters, Gerbils, Mice you will find an excellent service at Park Vets.
I have Gerbils. Males quite often get Scent Gland tumours as they get older. I have heard horror stories of vets only giving the option of euthanasia. If you take your animal to Park they will, if possible operate. Four of my males have had the surgery and all have got through it successfully.
If your small furries are sick in any way they will do their utmost to help.
O.k. it's not cheap as they can't be insured but, they will make every effort to diagnose and if it's possible treat the animal.
Peter is also very good with birds
Reviewed by: Jen Fisher on 10/11/2014
We've just moved into the area with our two house rabbits. I spent a lot of time researching the different local practices available to us as my experience of most previous vets hasn't been great (curt attitude, feeling like we were wasting the vet's time with our questions, just a general lack of interest in the animals being examined).
Park Vets could not have been a more contrasting experience:
- Kind and helpful reception staff
- A personalised welcome letter telling us we can always call with any questions (this may seem like a small gesture but went a long way to create the feeling of a nurturing environment where we and our rabbits are appreciated!)
- The LOVELIEST vet a warm, caring, thorough, extremely knowledgeable about rabbits. She was more than happy to answer our questions and offer extra advice. She was very reassuring to us that as first time rabbit owners we were doing a good job. And she was very complimentary and sweet towards that rabbits, praising their coats and good condition :)
Her kind nature was greatly appreciated by us and very calming for the rabbits.
I wouldn't hesitate to recommend Park Vets to anyone, especially anyone who has a rabbit. With other vets I'd sometimes get the feeling that rabbits were seen as second rate patients next to cats and dogs, but Park Vets take a real interest in them in their own right. I couldn't be happier with the service we've received.
Reviewed by: Greebo on 20/09/2014
What can we say about this practice that so many haven't already said? Everyone is so friendly and without exception all treat my cat like their own and really care about his welfare. Nothing, but nothing is too much trouble and Tim especially is a pleasure to see each and every time we visit. Our cat seems to have thrived since we joined the practice, despite having an ongoing and incurable problem, due mainly because of the way Tim is handling his condition. Thank you everyone and thank you Tim.
If you are looking at this review with a view to joining this practice, look no further - I can thoroughly and wholeheartedly recommend them.
Vicki and Chris Murray
Reviewed by: James Boit on 20/08/2014
Dear Tim, Peter, Emma and the rest of your wonderful team,
I would like to thank you for your simply amazing support as Kai's veterinary surgery for the past 4 years. You have been a superb bunch and I'm going to miss popping over the road with Kai, just so that he can bulldoze his way around reception!
He arrived in Taipei today after an absolutely hellish 3 1/2 weeks of trying to secure a route (customs took 3 hours with Kai sat on the runway, unbelievable). Your advice and support has been invaluable and I feel truly indebted to you.
Thank you again,
James and Kai
Reviewed by: JW on 17/08/2014
Jessie did not like going to the vet ! and nothing could change that. However, I know that in Park Vets I had found an exceptional team of dedicated, expert and genuinely caring people. We had the best care any dog and owner could ask for and, in the end, Jessie had the kindest farewell from a vet I knew I could trust.
Reviewed by: Sue Wilson-Clemens on 01/06/2014
I have used this practice since 1989 and have seen many changes and modernization of same. Tim, Peter, Clair and the Team have really put their hearts and souls in to this practice. Recently, my family & I took on a new cat... The helpfulness and advice was amazing; including Tim having a very long and detailed conversation with my husband and me with Emma. We took their advice and did what we could.
Norek had his operation and was fine. Unfortunately, despite everything; Norek did not like us and made it very clear that he did not want to live with us. Sadly, we had to call his previous 'Mummy'
to come and take him away. I understand that he is currently still with her and seems very happy. I would like to say Thanks to Tim & Team at Park Vets for all they have done.
Reviewed by: Heidi Mary Porter on 25/04/2014
I have 2 cats (Wilson and Lilly) who are both 11 years old. Being a Vegan who has an insane amount of love for animals, my cats are my children. The care they have both received at PVP has been exceptional on every level and I would never consider moving them to another practice for this reason - since moving out of Raynes Park 5 years ago I have always traveled by car to bring them back again for any treatment they need.....there are very few vets I would trust with the health and welfare of my 'babies' - so how very lucky I am that they all work at PVP.
Thanks guys, I know you're amazing!
Heidi Mary Porter