Tel: 0121 783 5085
179 Lea Hall Road
West Midlands B33 8JX
Reviewed by: Karen Hockley on 24/06/2016
On 22 June 2016 our beloved Jack Russell, Molly who will be sixteen this year, was booked in to have x-rays & an ultra sound scan on her Heart & Lungs.Upon arrival at the Vets there was a little error, Molly had not been booked in.. This was soon sorted out. Matt the Vet confirmed he was taking care of Molly.During our visit all members of staff were pleasant & helpful, nothing seemed too much trouble.
My Husband and i went into a room to discuss the Procedure`s with a Nurse. We were put at ease, everything was explained fully, including estimation of the cost.
I then signed the declaration for Molly to have the x-rays & ultra sound scan.
We had spoken to Matt prior to these procedure`s being carried out.
Matt showed empathy, he came across as honest, caring & informative.
We had no qualms leaving Molly in his capable hands.
Molly had contracted a virus with a dreadful cough. Prescribed medication cleared this up but unfortunately, she was left with breathing problems.
Examination revealed a grade 4 Heart murmur & rapid Heart rate - hence the reason for investigations.
Molly`s planned x-rays & ultra sound went as planned. We had an appointment on that same evening, to discuss the findings with Matt.
He was so informative, great at explaining how the Heart & lungs Function.
He reassured us, explained his diagnosis & the treatment plan.
We would recommend your Vets. The surgery has a good atmosphere.
All members of staff are willing to help you.
Molly will continue to be treated at your vets in Stechford.
Thank you to all of you esp. Matt. we are tickled pink with the service & tickled pink that our wonderful Molly is on the mend!
Reviewed by: vs on 08/06/2016
I want to thank everyone at your vets stechford for treating my dog stan over the last few years. He passed away on saturday and left a space in our hearts forever.
Matt was brilliant, helpful and supportive, we could not have asked for more. Nurses are so friendly and welcoming. I would not hesitate to recommend you to care for someones pet.
Reviewed by: loving owner of beautful meg on 13/05/2016
being a bank holiday I had to deal with Coventry,we need not have worried they were as lovely as my branch the help and compassion they showed as was wonderful
megs passing was sad but made bearable by the staff
Reviewed by: Phil jones on 10/03/2016
The 2 lovely ladies who helped us to put our Oscar to peace the biggest love to you both you both are beautiful God bless you forever .
And the receptionist who gave the blanket respect always
Thank you X
Reviewed by: Sam on 08/02/2016
They went out of their way to help my cat. I rescued her and at home I realised she was pregnant.I was given the best advice and my baby received the best care.As a family we have used these vets for many years and I wouldn't recommend anywhere else for price,support and guidance and to also be comfortable knowing that your pet is in the best hands
Reviewed by: Gillian on 06/02/2016
My first visit to Stechford Yourpets today. Really impressed staff are all friendly and Vet and Assistant were great gave me loads of advice, would recommend. I have a kitten and also taking my puppy there and feel confident my pets are in the best hands.
Reviewed by: Wendy G on 10/12/2015
I have been to the vets a lot lately with both dogs Ripley and Bane and every time the lovely girls on reception are so friendly and helpful.
Laura on reception is fab, she remembers my dogs from sight and always gives them lots of fuss.
Would highly recommend this centre for the high standard of care and value for money.
It's never difficult to get an appointment and for the times I've called to get in the same day they have always find their best to accommodate us.
Reviewed by: Harris on 03/12/2015
We would like to thank all of the staff for there kindness when our beloved diesel passed away also for the lovely card we have received from you thank you yours Mr Mrs Harris
Reviewed by: Zanmato on 28/11/2015
Very very happy with the way my cat was treated today. a lot of love was shown to my cat and it felt like a really friendly environment as the workers showed a love of friendship to me and kost
importantly, my cat.
Reviewed by: Shell on 08/11/2015
My dog had a couple of operations here and he was looked after brilliantly. My dog was 18 when we had him put to sleep an the staff were so wonderful an made sure they looked after both my dog an us! They gave my dog sox a peaceful loving ending around his family an I will be forever grateful. Xx