Medivet Richmond

Website: http://www.medivet.co.uk/practice-finder/south-west-london/richmond/
Email: richmond@medivet.co.uk
Tel: 0208 878 6080

171 Lower Richmond Road
Mortlake
Richmond
London SW14 7HX


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Practice Details

Just like our branches, the Richmond Continuous Care and Emergency Centre provides a dedicated local service to clients, offering a comprehensive, quality service at affordable prices.

In addition it is staffed 24hours every day, providing a round the clock service for hospitalised inpatients and consultations for new cases, both routine and emergency. It also acts as a referral centre for other local Medivet branches.

As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.

We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.

Average Rating

Medivet Richmond

171 Lower Richmond Road Mortlake Richmond, SW14 7HX
0208 878 6080
Based on 10 ratings 4.6
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Vet Practice Reviews

Reviewed by: Michelle on 03/08/2014

Overall rating:

5

“10 out of 10 for level of care and professionalism”

Very impressed with the standard of care, expertise and professionalism from the team at Medivet Richmond and would highly recommend. My cat Millie came down with a nasty case of upper respiratory infection and they knew just what to do to clear it up and help get Millie back to good health again. Juliana Branquinho and Aimee Warner were great and I really appreciate how they soon put Millie at ease on her visits. Thanks so much for genuinely caring about my cat and helping her to get well again. Millie is now back to her playful happy self thanks to the friendly and helpful staff at Medivet :)

 

Reviewed by: Peter Thomason on 16/07/2014

Overall rating:

5

“Exceptional care”

This review has taken a little time to write: sadly, Ruairidh, our Golden Retriever is no longer with us but we wanted to say thanks for all the care he received from the team at Medivet Richmond. His was a complicated case and it was our painful decision not to prolong his suffering after the best possible veterninary interventions. The expertise of Yorram Ariel and Aimee Warner was of the highest professional standard and from our experience of other practices, their dedication was exceptional. This, combined with the love and sensitivity of all of the nursing team made our dear boy's time with them comfortable and reassuring. They achieved the miraculous task of keeping an unwell creature genuinely happy to the end. Their care and understanding was extraordinary and extended to us as owners.

The personal and professional care provided by all members of the Richmond team achieves high standards of excellence on all counts. I have no hesitation in recommending them and am happy they will continue to provide care for Thomas, black Labrador companion to Ruairidh.

Thank you Aimee, Yorram, Sara and all at Medivet, Richmond.

 

Reviewed by: Nick on 29/06/2014

Overall rating:

5

“Fantastic, caring vets!”

All the staff are so amazing at Medivet Richmond. They clearly care so much about my cat and I was so impressed by the quick diagnosis and careful explaination by the vet. The nurses were also so sweet looking after her. The standard of care was beyond expectation and totally wonderful.

 

Reviewed by: Zip's owner on 27/06/2014

Overall rating:

5

“A happy dog! ”

My dog recently had surgery at Medivet in Richmond to remove lots of lumps and he's actually happier to go in to the vets after spending the day with them than before. Last time he had an appointment he pushed the door open to go out the back so he could see all his friends!! Everyone always makes such a fuss of him and they're very patient with him which is so reassuring for us. He couldn't be in better hands!

 

Reviewed by: Odie Douge de Bordeaux on 24/04/2014

Overall rating:

5

“Words can not express our gratitude ”

We can not put into words how grateful we are for MediVets saving Odie from a twisted stomach. We thought we lost him but they worked day and night to save is life . We want to shout from the trees what excellent care they gave Odie and I would not hesitate recommending them to anyone who has a sick animal.
Big thank you hugs and kisses to all the staff at MediVets Richmond
Mrs ML Hutchens

 

Reviewed by: Fiona on 24/04/2014

Overall rating:

5

“Best vets!”

They look after my 3 golden retrievers and have been fantastic. They are so caring and gentle with the dogs and always seem to get to the bottom of their problems quickly. One of them had to be admitted to hospital for severe bloody diarrhoea and I was so sad to have to leave her. I shouldnt have been though as all the vets and nurses looked after her so well. She doesnt like to go in a kennel so they made her a special comfy bed where she always seemed to be having cuddles from someone! They also have a vet and nurse on site 24 hours a day so I know she was looked after round the clock. I would never take my girls to another vet!

 

Reviewed by: Susan on 20/04/2014

Overall rating:

4.8

“Super friendly”

So quick and gentle with my cats injections and chip, he didnt even notice it being done. Great, friendly team.

 

Reviewed by: cat owner on 16/04/2014

Overall rating:

5

“Amazing!”

Such an amazing friendly vets, my cat actually enjoys going there! Couldn't recommend them enough!

 

Reviewed by: Rudi Dorenbeck-Werth on 08/02/2014

Overall rating:

1

“Loss of a pet”

I am deeply upset as I had to put my cat to sleep on Thursday the 30th and was told that I could collect her ashes a week later. I have been calling for two days and no one is able to give me an answer where the ashes of my cat are, I am being they will get back to me and nothing is happening. This adding to my grief. Things do not turn out we want we are unable to provide we intended to we need to acknowledge that we fell short of the expectations and advise of the way forward I did not get as much as an apology.

Medivet Richmond

Thank you for taking the time to leave a review. We are sorry for the miscommunication with our staff but we are pleased we could resolve this mater for you. Please get in touch if there is anything else we can do to help.

 

Reviewed by: Bow says thanks xx on 18/05/2013

Overall rating:

5

“Brilliant care,fantastic staff, thank you.”

Allough we are not registered with this vet,we were referred here by our vet ( Richmond vetiinary ) as our bulldog pup was in a very poor way, & the staff were absolutely brilliant not only did they diagnose & treat her for pneumonia , thay found on an X-ray that she had swallowed a significant piece of crockery ( Yes crockery) it was approx 3 cms long & they managed to get it out of her tummy without surgery, how brilliant is that? I would like to say to each & everyone of you special, because I think your all very special thankYou from the bottom of our hearts for looking after bow, & just to let you know that if we had found you first we would have chose you to be our vets,because without your expertise I think we could have lost our litte bully bow.