Medivet Stoke-on-Trent

Website: http://www.medivet.co.uk/practice-finder/staffordshire/stoke-on-trent/
Email: stoke.on.trent@medivet.co.uk
Tel: 01782 849 000

906 London Road
Trent Vale
Stoke-on-Trent
Staffordshire ST4 5NX

Map

 

Practice Details

Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services via Vets Now.

As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.

We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.

Average Rating

Medivet Stoke-on-Trent Based on 6 rating(s)s
3.8
Best possible rating: 5
Average rating: 3.8
Write a review - click here

Vet Practice Reviews

Reviewed by: Aj333 on 07/05/2016

Overall rating:

4.8

“Good”

Have no issues whith medivet as bean very good whith us and are very friendly. Thay have bean brill whith are dog tiny. My only problem is very time we go there is a different vet so that means us telling them very think agian

 

Reviewed by: Mandy on 06/04/2016

Overall rating:

4.8

“Gingers visit to the vets”

I visited the practice last week with my cat Ginger who had a mouth abcess. Ann the vet dealt with his care handling him gently and talking to him and even though he was in pain he seemed to like her! She explained everything fully and gave me a detailed estimate of the cost. I found all the staff to be friendly taking time to chat and I witnessed them dealing with other customers in the same lovely way especially a lady who was a bit embarrassed about her dog lifting his leg! I found the aftercare to be excellent and I can't really fault any aspect of care. Thank you all for looking after Ginger so well.

 

Reviewed by: Stuart on 20/10/2015

Overall rating:

2.2

“Bad practice”

Reception staff friendly and helpful, but have had 2 instances of bad practice by the same vet - Kras Sotirov ! 1 - forgot to sign off 7 x vaccination cards, costing us money to have them returned to us to be authorised. and tonight have been told our pup is ill due to change of food - walked out and gone to a reliable vet who I trust to find out she needed emergency surgery!!! she could of died in my arms - NOT HAPPY and will NEVER recommend ever again!

Medivet Stoke-on-Trent

We are very sorry to hear of your dissatisfaction. Since posting this review one of our senior partners has been in touch with you so that we can fully investigate your complaint, thank you for taking the time to leave us this review and for discussing this further with us.

 

Reviewed by: Susan on 14/02/2015

Overall rating:

5

“Thank you AGAIN”

After yet ANOTHER worrying time with Moses he's responding to treatment after many tests. The care & attention you give to BOTH of us is so wonderful...words can't describe! Whenever I ring the surgery(which believe me can be any time of the day) I know there's always someone to give advise or just give reassurance. People love their pets & want the best for them....MEDIVET staff at Stoke....TOP CLASS. THANK YOU AGAIN

 

Reviewed by: Sue Finney on 07/01/2015

Overall rating:

5

“Thank you AGAIN”

My dog Moses has yet again through a poorly spell & AGAIN Nelu. Philip & their wonderful band of Angels.have got us both through the ordeal.I honestly can't find words to describe the help, support & strength all the staff give at Stoke. Moses means so much to me as the staff all know & I only want THE BEST for him...that's why I totally trust & value everything they do for us..& Bailey. How poorly Moses has been this past few days....you have all been there for us...he's now responding to treatment & more like his old self..A grumpy old man!!!!
Thank you all so much...you mean the world to us all. Sue, Moses & Bailey xxxx

 

Reviewed by: Bob on 30/08/2014

Overall rating:

1.2