Reviewed by: sheila on 20/11/2013
Thank you for being so kind, caring and above all professional today. It was not easy for either my niece nor I to have her pony put to sleep - but you made the whole process bearable. Indeed my niece tweeted that we have the best vet ever.... just though you should know.
Reviewed by: Clarabelle on 05/11/2013
I have had my pets registered in a few different practices over the years (as I have moved areas). When I stayed in Invergordon I mainly saw Paco and he was always very thorough and I could tell that he genuinely cared.
Since moving to Dornoch we have mostly seen Lucy in the Tain branch. My dog, also Lucy who is 12, is starting to have old age niggles so we have seen Lucy fairly regularly over the past year. I know that vet Lucy really cares for my Lucy and apart from getting her temperature checked once (!) Lucy enjoys paying vet Lucy a visit.
Once when Lucy was quite unwell I called the out of hours service and Lucy was lovely and I wasn't made to feel that I was wasting her time. After treating Lucy at the surgery vet Lucy called me a few days later to check up on Lucy which I really appreciated.
Lucy and my two cats are my little darlings and I feel privileged to know that they are in such caring & competent hands.
I mustn't forget all the reception staff in Invergordon and Tain as they are all very helpful too and I enjoy our wee chats while I'm waiting.
Many thanks to you all xx
Reviewed by: Katie on 09/10/2013
I just wanted to say how fabulous Lucy the vet is. When I had to put my cat down she was so patient and explained everything so clearly and was very caring and I could tell she genuinely cared for my cat. She is such a caring, friendly and professional vet. Thank you so much.
Reviewed by: Lorraine Johnstone on 17/06/2013
When we moved up here our priority was to find a friendly , 1st class vet. After asking around Easter Ross came highly recommended. We are very happy to say they were right! We know that whatever happens our "girls" are in very caring and experienced hands. This includes the veterinary assistants who are always so friendly and helpful. We also like the way they help in the local community from "pet First Aid" evenings to judging at the local dog show. Well done guys
Reviewed by: Marelle on 13/05/2013
Paco and his team have looked after my dogs for many years, and they would always be excited to go into the vets! Never had to drag a dog in there - maybe they just sense that everyone there is like a friend to them. Jodie is old now, and has the best care and attention from everyone. When poor Bruce had his acupuncture sessions he barely flinched - Gail was fantastic.
Well done you guys!
Reviewed by: Eilidh on 07/05/2013
I would like to thank Easter Ross Vets for the care shown to Finn over the last few years. But a very very special thank you to Lucy who was so professional and also so caring in helping my old dog Finn to pass on. She couldn't have been nicer and this helped me and my daughter to cope at a very sad time. Thank you Lucy.
Helen and Laura x