Tel: 01273 692 257
Freshfield Business Park
East Sussex BN2 0BZ
The Coastway Veterinary Group aims to provide an affordable, professional service for all of the south coast's pets. We offer:
Reviewed by: D on 06/08/2015
I had to request immunotherapy serum 3 times before it was ordered. The delay caused my dog's injection to be late, potentially comprimising his treatment. Only time will tell.
This is an honest review - if you do not publish it I will find a different way to do so.
Thank you for reviewing our service. We are aware that on this occasion there were unfortunate delays in getting the specialist medication to you, due to a fire in the laboratory of the overseas supplier and a staff miscommunication. Happily, our supplier has assured us that the delay period should not compromise your dog's health. We are looking at how we can learn from this situation and would be happy to review your case personally in order to improve our service in the future. If you'd like to discuss this, please call Tony Cowie, one of our veterinary directors, any weekday, on 01273 692257.
Reviewed by: carrie n john on 08/07/2015
attended here whilst on holiday with our 9.5yrs boxer Lou.. Our girl had an operation prior to us coming to Brighton and needed her wound checked , we were seen by Rowan who was very professional and extremely nice , he took his time with Lou and checked her throughly. I would definitely recommend this veterinary surgery and I would definitely Use them again also treatment And medication was very reasonably priced. Thank you so much
Reviewed by: Alex Moore on 06/03/2015
My dog collapsed in the park recently and I rushed her into Kemp Town where Andreas and Vicki saw her. I was in such a panic but they were both so reassuring and calm that I instantly felt better. They gave Moo a thorough examination and ran tests. They explained what they were doing and we discussed costs so there were no surprises when I went to pay the bill. All the staff here are lovely. They're worth every penny and I can't recommend them enough. My dogs doing well now and I'm so grateful for all they've done.
Reviewed by: Lisa Fry on 20/01/2015
Reviewed by: Tony Woods on 01/12/2014
We've always used Coastway and been really happy with them, but when my dog Suka didn't recover as planned from her operation, I complained. My complaint was taken very seriously, quickly dealt with and Suka was reassessed and treated. It's given me huge peace of mind knowing that I can talk to Coastway about Suka's care and have my concerns listened to. I'm happy and confident that Suka will receive the best of care.
Reviewed by: Cathy on 08/09/2014
Absolutely brilliant emergency phone support and advice as well as consultation services. Inspire real confidence. Thanks so much.
Reviewed by: VL on 21/04/2014
Very good practice, the vet listens, doesn't overtreat my elderly cat who is being very well looked after and all the staff have a very helpful manner.
Reviewed by: Katie on 30/03/2014
The staff at the Telscombe Cliffs clinic were extremely kind when I had to put my elderly cat to sleep. The prices are fair, the staff are friendly, and I am very glad I switched my vet registration to Coastways instead.