237 St Albans Road
Hertfordshire WD24 5BP
Just like our branches, the Watford Continuous Care and Emergency Centre provides a dedicated local service to clients, offering a comprehensive, quality service at affordable prices.
In addition it is staffed 24hours every day, providing a round the clock service for hospitalised inpatients and consultations for new cases, both routine and emergency. It also acts as a referral centre for other local Medivet branches.
As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Date: 23 / 03 / 2013
Reviewed by: Barbara Garston
Loosing a pet is very trumatic and it has taken me a long time to write this review. Our dog died on 14th December 2012 on 10.30 at home. It was a very difficult decision for me to make but I was very, very grateful for Raquel's support and warmth. All the staff were fantastic!
So we, (my family) would like to say a 'Big Thank You' for everything you did us and for Shep, we miss her every day. I have nothing but good thoughts about making the correct decision when it was required.
So Thank You
Date: 17 / 03 / 2013
Reviewed by: Dawn
Date: 07 / 03 / 2013
Reviewed by: Julie Gray
Our two year old cat was critically injured by a car in December. My husband took him to Watford and they worked around the clock to keep him alive. Woody had a long operation and without going into the detail they put him back together. After a long recovery he went out last weekend for the first time and is back to his old self. I can never thank the team enough for all the care they gave Woody. Also on my many visits I saw how much they love the animals in their care. Thank you to you all from the Grays and especially from Woody.
Date: 12 / 02 / 2013
Reviewed by: Graeme Simpson
This is a fantastic practice with people that really do care about your animals. From the vets Guy, Candice, Rachel and Jenny, to the wonderful reception staff and veterinary nurses.
I have been coming to this branch for 15 years with my St Bernards and Clumber Spaniels and can honestly say that I and my dogs have been treated like royalty whenever we come in. I have recommended the Watford branch to numerous friends, all of whom agree with my recommendation.
In the years to come when I leave the South East, I will continue to travel to this branch when my dogs are seriously ill, no matter what the distance.
In the days of unscrupulous vets, yes there are many, I have nothing but praise for Guy Carter and his team. On behalf of my three dogs, Hercules, Morse and Chester, thank you.
Date: 03 / 11 / 2012
Reviewed by: chelsea's mummy
I would Recommend Watford Medivet. My cat got run over on Monday night my dad took her straight medivet watford they were very good to start off with the only thing i can say bad is that they wouldn't operate on her until we go Â£1800 together. as i didn't have her insured that was hard to come up with but i managed to get Â£1600 and they operated, she had her leg and tail amputated but is hopping about :), when i went to pick up Chelsea i found out they gave me goodwill gesture and took Â£1900 off the bill it was going to be Â£4000, i have to say i nearly had a heart attack they were so kind to do it. Chelsea is doing really well now i have post op on Monday and hopefully all is well. i was silly not to have her insured so i have to say get insurance. i have to pay out Â£2000 but my baby is here and is well all i can say to medivet is thank you without them my Chelsea wouldn't be here Chelsea Thanks you too
Date: 05 / 10 / 2012
Reviewed by: Kathy
I felt I had to write a review after our visit to medivet Watford.
Last monday we came to you with our very poorly hamster 'scooby~doo' even though he was a little ball of fluff,he was our little boy..my 8 year old son and I were very upset when it was decided that scooby would be better sleeping in heaven. The compassion you all showed towards us made it all alittle better..so thank~you,from the bottom of our hearts.x
Date: 26 / 07 / 2012
Reviewed by: Anonymous
I was initially impressed with Medivet Watford's service however when my puppy contracted kennel cough at 11 weeks old no antibiotics were given, just inflammatorys. My Mum's dogs who mixed with her just before her symptoms started consequently caught the cough. My Mum went to her usual vets (not medivet) and recieved the correct treatment. (Her dogs are all 6months-8years).
Her cough has now lingered for over 2 weeks and I have since changed vets and they straight away gave her antibiotics. They also had strict guidelines on letting my puppy in to the vets, they didn't allow her to come in to the waiting room unlike Medivet who didn't care and allowed me to sit in the waiting room and in the practice where other dogs were around so that the cough could of easily spread, and probably has done because of their incompetence.
I also asked for flea & worming treatment. They gave me advocate flea and worming but DIDN'T tell me that it didn't include treatment for tape worm. Which obviously is a big issue as I don't want my puppy getting ill with worms.
Overall I have been extremely disappointed with the service, knowledge and awareness for other pet owners as well as myself. They may be cheaper than other vets but it is certainly worth spending the extra amount at another vet. They've lost a customer in me.
We aim to always exceed our clients expectations. Seeing this review is very disappointing for us. We are very sorry that you feel this way and would appreciate it if you could contact us directly so that we can better understand exactly where any failings might have occurred.
We would like to point out that not all cases warrant antibiotics. Since our policy is to ensure that antibiotics are used responsibly, we encourage feedback from our clients on how our patients progress. Understandably we are therefore somewhat surprised that this puppy was not brought back to see us if she was not responding to the anti-inflammatories. Communication is a two-way street so we must accept some of the responsibility for this and we apologise if it was not made clear that we would like to see the patient again if she was not recovering according to plan.
We do have a policy to minimise the potential for infectious diseases to be spread in the clinic, and we also have a well-equipped isolation ward with barrier nursing facilities for infectious hospitalised patients. With the information at our disposal we have already taken this opportunity to revisit our policy with all our staff so that situations like this are prevented.
We recommend advocate as our first choice for worming and flea control. Puppies do not routinely require tapeworm treatment. We do recommend additional worming for tapeworm as puppies enter adulthood, but this is determined by consultation with the owner as to their lifestyle, as dogs usually pick up tapeworm from eating raw meat or insects such as fleas.
Date: 26 / 06 / 2012
Reviewed by: Charlotte
On arrival I was welcomed with open arms alongside my newly acquired puppy. Everyone was so friendly and swiftly checked me in. I only had to wait a short while for my consult. My Vet explained every detail of the consult thoroughly and used his knowledge to recommend the best treatment for my puppy. He then gave me a tour of the hospital itself, I was nicely surprised to recieve this treatment! It was nice to see what goes on behind the scenes and where my dog would be looked after if she were to need help or an operation. Paying for my consult was easy too, everyone was again extremely friendly and lovely to speak too. All in all I was very happy with my trip and couldn't recommend them enough!
Date: 30 / 04 / 2012
Reviewed by: Re : Asti
I want to thank Alison for her help when I recently had to call her as Asti, my dog had an upset stomach and I knew I could rely on Alison's advice as to whether I needed to take Asti to see the vet. Alison suggested that I temporarily change Asti's food to the ID food they recommend and she even prescribed some medication that could be given without a prescription. I wanted to try to avoid another consultation fee as Asti had only just recently had a check up when she went for her boosters. Alison also advised me on how to introduce Asti back to her normal diet once her stomach was settled. Within a short time Asti was well again and was back on her normal food within 3 weeks. Thanks again Alison - I know I can always rely on you.
Date: 18 / 04 / 2012
Reviewed by: Mel
I love the watford branch of medivet, the staff are amazing and have always taken such good care of my animals.
I have had several very complex surgerys done on my rats and all of them came through and healed fine..
I am constantly impressed by how they treat the animals and how much the animals are cared about is clear... they have always gone the extra mile and I would put my own life in their hands, I trust my vets more than I do my own doctor...
If an animal cannot be helped and needs to be euthanized they are sensitive, caring and understanding... They treat the animals with the dignity they deserve.
I really can not say enough good things about this branch, I will be using medivet for many years to come.
Date: 24 / 03 / 2012
Reviewed by: Roxey
Roxey my Staffy had to go in on Friday for a minor op. I had to warn the staff that Roxey is very vocal (to the extreme ) the staff were fine with this.
When I went to collect Roxey she was making a real racket and had started the other dogs off as well.
All the staff were really good and gave Roxey a lot of love and attention. My thanks goes out to you all, and I really apreashiate your patience, and understanding.
Roxey is doing fine now.
Date: 23 / 03 / 2012
Reviewed by: steve ismay
great vet always there for my dog Angel ..they are never put out and always friendly..All my dogs have come to this vet...great service greater people Thanks for a friendly service steve ismay
Date: 10 / 03 / 2012
Reviewed by: Nellie's mum
i have been with medivet for more than 25 years,over the years there have been many changes but one thing that has never changed is the quality of care provided to my pets and i have had a few.This was put to the test recently when my siamese cat Nellie was very ill.Guy and his team were fantastic over the eighteen months she was ill. there was never a shortage of hugs and kind words for both myself and Nellie from everyone who we came into contact with.i have recommended them to friends who have been pleased with the care. thank you to you all for eveything you do.keep up the fantastic work it is much appreciated.x
Date: 05 / 03 / 2012
Reviewed by: David
All of the Medivet staff at Watford, but particular note must go to Guy Carter and Alison Sawyer, are excellent. Guy for his professional expertise and understanding of the needs of both the patients and their owners and Alison for her compassion and professionalism. Unfortunately I no longer have my faithful companion of many years any more, however I will entrust my next pet to the care of Medivet Watford without any hesitation.
Date: 04 / 03 / 2012
Reviewed by: Carrie
I brought my precious dog Becky to Medivet Watford on recommendation from my sister who has always taken her pets there.
Although Becky was seriously ill and as a result put to sleep that same day I cannot thank all the staff for the kind and considerate attention she received. Everything was thoroughly explained to me and they let me stay with her afterwards to say my goodbyes.. I will most certainly be taking my pets there from now on...I have recommended friends to Medivet who are also very happy with the expertise and care shown to their pets Thanks to all at Medivet...
Date: 04 / 03 / 2012
Reviewed by: Shirley
I have been taking my pets to Medivet in Watford since they opened their branch quite a few years ago now. I wouldn't go anywhere else. They are a wonderful team who are dedicated to the treatment and care they give to every animal they see, and the reception staff cannot do enough to help... I recently almost lost my cat Harvey but due to their fantastic medical intervention and the care he was given he is now recovering at home with me. They explain each case so it is easy for us to understand and show such wonderful compassion when the time comes to say goodbye to our pets....
Guy thank you for all the care you have shown my cats through the years...what would I do without you.
Date: 03 / 03 / 2012
Reviewed by: JO
I have been going to Medivet for 25 years and am proud to say I have managed to convert many friends and family over to the Watford Branch.
Have seen some changes in this time, but one thing all ways stays the same and that is the time care consideration and understanding given to you as a pet owner. Nothing seems to be to much trouble.All staff are fantastic and friendly and clearly bond and work well at this branch.
The branch has a pleasant atmosphere and me myself feel happy and comforted that if need be my 'other' emergency service they are there and do a fantastic job!!!!
THANK GOD FOR OUR VETS!!
Well done chaps and chapesses....your own very own 'Angels". Keep up the good work and you professionalism, your people to be proud of. x
Date: 29 / 02 / 2012
Reviewed by: Elsa
Visited these vets recently and was so impressed! Guy Carter was recommended by a friend who has been taking her pets to him for years and I can understand why. He was so thorough and genuinely caring, and took me through to the back when my dog was admitted and showed me exactly where he would be staying. I was blown away - the level of care is way better than the NHS!! I had always wondered what went on in the back at the vets. It was spotlessly clean, and very busy, and he showed me how each cage has a chart and the animals are monitored constantly all day, and all night too. All the nurses and vets were so friendly and kind.