Tel: 0118 9789637
Companion Care Vet Surgery
Inside Pets at Home
Unit 1 Gaelle Close
Berkshire RG41 5HH
Reviewed by: The Capelings on 14/02/2015
We took our cat Sooty (17yrs) for a regular thyroid check to our local vets. They told us she needed a tooth removing and this would
cost between £750 and £950+ for more than one tooth. Our pet insurance did not cover us for dental work and we couldn't afford to pay for it. Our vet actually suggested paying it back on a loan they could offer! We had been going to our local vets for over 20 years and never questioned the cost as we were always covered by pet insurance, this was a real wake up call.
We were pretty upset as we didn't want her to be in any pain and we were struggling to find the money. Luckily we found Companion Care on the internet and took her in the next day. It was very modern, clean and had separate cat and dog waiting areas. Ben the vet was very caring and gentle with Sooty. He quoted a price of approx £250, including her fluids, antibiotics and pain relief etc. He was able to admit her the following day with his colleague Steph. As soon as the operation was over Steph called, reassuring us that all had gone well and Sooty was nudging her for cuddles. It was such a relief. We were pleasantly surprised when she told us the cost was £258 and this had included the removal of three teeth.
When we collected Sooty, she had been given a two week antibiotic injection and extra pain relief. We were given excellent aftercare advice and could call anytime if needed. We also had liquid pain relief which meant no tablets, especially as she would be a bit sore! We returned 3 days later for a follow up and she was given a good check up. We then returned for her 10 day nurse's check up. Ben was in that day (Sunday) and saw Sooty himself, and confirmed she was doing well and healing nicely. Altogether, we paid for her initial cosultation, £258 for the operation and for a follow up, there was no extra charge for the 10 day check up.
It was very easy to get her booked in for her follow ups as they are open 7 days a week and later than most vets. There is the added bonus of the vets being inside a Pets at Home store, so you can pick up extra treats whilst you are there!
We are extremely pleased with the exceptional care, attention and overall experience that we have now registered both our cats here. We are so impressed that we have spread the news to our family and friends.
Ben, Steph and all at Companion Care Winnersh thank you so much!
From Lee & Gita and ofcourse Sooty! x
Reviewed by: Hayley-Jane Cooper on 09/12/2014
I tried this surgery after my family vet seriously let us down. My dog had burst his post-operative stitches and my vet wanted £250 to anaesthetise him to re-stitch. This seems like an uneccessary risk and inordinately expensive. I took him to see Ben Major and he stapled Barney's shoulder under a local. The stapling, the consultation and the course of antibiotics came to £65. I could not have been more impressed with the service - I was given an emergency appointment within half an hour of my call. Since then I have registered all our pets with Ben and I would recommend 'Companion Care' to anyone. Not only do they really care about the pets they treat - but the price they charge is more than reasonable - expecially when so many others vets charge ridiculous prices for unecessary treatments. I feel really lucky to have found them!
Reviewed by: Stevie on 30/11/2014
An excellent team at the Winnersh Branch. Everyone was caring and the vet fully checked out my dog Jake. The appointment did not feel rushed, and I felt he was truly valued and treated with lots of respect. Facilities and knowledge of the vet was top class. This place puts other practices too shame!
Reviewed by: JAWs on 28/10/2014
Ben & his team were fantastic to deal with. Unlike the Abbey vet, Ben listened to what I had to say and took it on board in dealing with Liger. Further impressed when I got two update calls from Ben whereas with my previous practice I had always had follow up calls from the nurses. Here I got the distinct impression that caring for the animals was very important but that reassuring their owners was also important.
Reviewed by: Sally P on 05/08/2014
I moved our dog to Winnersh when the vet opened up there as it is close to home and I cannot recommend Ben and the team highly enough.
Our dog had to be put to sleep recently, she was 16, and the caring attitude and understanding shown to us was marvellous. We do now have another dog and have no hesitation in registering her for ongoing care.
Reviewed by: Miss fletcher on 13/04/2014
Both my dogs come here,the vet is a lovely guy tells you straight , no hidden costs , always loving called ,e with updates on how cookie was doing ..
Reviewed by: Karen on 28/03/2014
I have used a few vets over the years, it has been a while since I received service like this. Very friendly, no queues, open 7 days a week, great value for money. Most of all they know there stuff. I went there originally for a second opinion, was so impressed I moved over to them immediately.
Reviewed by: Barbara on 09/02/2014
Had my male rabbit Porridge neutered at the practice 3 weeks ago and was very impressed with the staff, who was very helpful and friendly. Very happy with the quality of the aftercare as well, Porridge needed an extra visit as he was being naughty and chewing on his stitches, but in the end everything went fine. Thank you Ben and all the staff, would definitely recommend the practice to any rabbit's owner!
Reviewed by: Rachel White on 01/02/2014
I took my dog to have his nails clipped and when I arrived I realized that his choke chain was tangled around his neck and was very tight.The nurse Lauren and the vet tried to untangle it but it was too tight so Laura went to Wickes next door and came back with a member of staff and bolt croppers.It turned out that my dogs nails did not need clipping so I was not charged a penny.Everybody was so helpful in an embarrassing situation and they were marvelous in the way they treated a frightened dog. I will go there again and would not hesitate to recommend the vet to friends.
Reviewed by: Wayne Young on 28/01/2014
Our Cat Julian was admitted to the vets on Sunday 26th Jan with acute Vomiting and generally being quite unwell. Ben the vet and his team were 1st class and Julian is so much better now after having a night at the vets.
Thank you Ben and of course to your staff.
Would certainly recommend.