Tel: 020 8883 3242
6 Midhurst Parade
London N10 3EJ
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services via our linked Hendon 24hr Continuous Care and Emergency Centre.
As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Reviewed by: Cat owner on 04/06/2015
We have been having treatment for our cat, who has been sick and every time we go back, they suggest more tests, at more cost. They did diagnose an overactive thyroidx. I was told that the cost I had paid would cover 2 follow up appointments - but when I booked the first, was told that there would be an additional £125 cost to do follow up blood tests - which they failed to mention before .
They prescribed pills, which he has to take for the rest of his life - at a cost of £1 per pill. I checked and these can be bought retail, for 37p - so they must be making a huge mark up. When I asked for a prescription, I was told they would charge £10 per prescription for this too. They also advised waiting for the vet appointment to do this - as the dose may change. They offered to give me 5 pills to keep him going until the appointment but when I came to collect them, they wanted £10 for these.
I would avoid these people if you do not have pet insurance - they seem to be focussed on making money in any way possible.
We pride ourselves in providing the highest possible standard of care. Our aim is to always treat each pet as if it was our own and each pet's welfare is at the centre of all of our decisions. Firstly, we would like to thank you for your feedback and for giving us the opportunity to explain your points of concern with you further via email. If you do have any further questions please do not hesitate to contact us at your earliest convenience.