170a High Street
Surrey SM7 2NZ
Situated in the heart of Banstead Village, we are a friendly and modern, purpose built veterinary practice. We aim to provide the best possible healthcare for your pet and an equally good service for you!
As an independent practice, we are committed to providing an individualized service for pets and their owners through our excellent team of professional, caring staff.
We pride ourselves on the highest clinical standards and claim vets with excellent surgical skills, dedicated nurses and hugely experienced reception staff.
Reviewed by: Sharon on 11/04/2015
After I no longer qualified for vet care at the PDSA for my cat Truffles (then aged 19, and with chronic renal failure) I knew I was looking for a special kind of vets, one where I was going to have to make that awful decision that all pet owners have to wrangle with. I tried a couple of the more local vets, but none of them seemed to offer that extra special care I was looking for. I then looked a little further afield and took a punt on Banstead Village Vets. So glad I did! They were everything I was looking for: professional, caring, helpful and committed to giving the best of their services to both of us. Truffles went on to live another 3 happy years under Andy and the team's care, and of course, when that time came it was difficult, but the team were as helpful and supportive as I had hoped they would be. I am now thinking of getting another cat, and when I do, there will be no doubt this time about where to go for my veterinary care. BVVS of course! They really are the best!
Reviewed by: jacquie on 19/03/2015
Absolutely wonderful care, concern and consideration, not only for my cats but also for me. Both Berni and Leroy are happy and comfortable with all of you and you could not have been kinder and more caring of Leroy if she had been your own. Both cats are now bouncing around full of beans and the change in Leroy since the op is astounding, she is full of energy and back to a happy cat. Thank you to Andy and all his wonderful staff. I would most definitely recommend you to anyone who asked, a more caring practice would be hard to fine. Thank you so much, Leroy and Berni
Reviewed by: Natalia Araujo on 15/02/2015
Our cat (Winnie) came from Brazil with us and since she got here in Banstead we have noticed that she was not acting normally (not eating or playing as usual). As soon as we noticed that it could be something serious we took her to this clinic and we are glad we did it!
Andy and his crew are the best. After treating her symptoms and doing all exams they found that
she was with a liver illness (hepatic lipdoses). The treatment went well and after several weeks of procedures (including a feed tube) our cat finally was cured!
For the whole treatment (more than a month) they were kind and gentle, you can easily notice that they are well trained and that they really care about the pets (and people =)). We had such a hard time trying to settle in a different country and our 7 years old daughter was very sad with her beloved cat ill and weak. I don't know what would we have done without this clinic and its really incredible staff. God bless them all!
Reviewed by: India on 06/02/2015
Reviewed by: Gilcrux Black Labs on 27/11/2014
Over the last year I have had to Visit Banstead Village Vets almost every month and sometimes 2 or 3 times a month, I have 4 Black Labradors and two of them have had a litter of pups during the last year. Andy was called at 2am when one of my bitches was having trouble birthing, He was also on hand over the first week of the pups been born as the mother was having problems which spread to the pups, Without Andy's help the mother and some of the pups would not have survived. He also constantly got in touch checking about them. Andy and His staff could not be more helpful if they tried.
I took my young stud dog up to see him one Tuesday lunchtime as it was being sick and was very down, Andy Checked him over and took x-rays, The next thing Andy did was to get his staff to cancel his afternoon surgery and spent 5 hours operating on my young dog to unblock his small intestine, the dog had eaten a dog toy rope which caused the Problem.
The Very Next Day one of my other dogs Joy had swallowed a stone and Andy was back in the operating room again to do the same operation. Both dogs recovered fully but without the speedy intervention by Andy both could have died.
I have found animals injured on the road and have taken them to Andy and he does all he can to help and save the animal.
Banstead Village Vets are the only practice I would recommend and I have used others in the area. I trust wholeheartedly Andy and his Staff with all of my dogs, Many of my friends, acquaintances and owners of pups I have reared all use Banstead Village Vets at 170a High Street Banstead.
Reviewed by: Billy on 10/07/2014
I have been a customer of Banstead Village Vets for over two years. I have an elderly cat with heart problems, and thanks to Andy, my cat is coping very well (he will be 16 this year). I have always been treated with courtesy and help is always on hand for telephone reassurance and advice.
This practice is a real asset to our village.
Julie B and Billy
Reviewed by: Christine Hyatt on 11/06/2014
Andy and his team have looked after our pets for the last 6 years since we moved from another surgery in Banstead. We still use him even though we have moved some miles away. He has given brilliant care to all our pets with a special mention for our Lurcher whose life he saved. Thanks to all of you for your care and attention.
Reviewed by: Marion Bagwell on 03/04/2014
I cannot speak highly enough of Andy and his wonderful team at Banstead Village Vets and I would not hesitate to recommend them.
My Boxer Baggers has been looked after by Andy for nearly eight years and even when he is poorly he is so happy to see everyone there. When we go to see him with very vague symptoms such as "I don't know what is wrong with him but he's just not right", Andy always sorts him out and makes him better again.
Baggers has had lots of visits and has just recovered from an operation to remove a lump on his leg, he also has a heart murmur which is monitored. Even when an emergency occurs as it did when Baggers was bitten by another dog he was seen straight away and patched up! Nothing is too much trouble for this great team, the care, compassion and constant reassurance received by everyone here is outstanding.
I would not entrust my Baggers to anyone else.................oh and they do the best dog treats!!!!
Love the new website.
Reviewed by: Ian on 05/12/2013
The team at Banstead Village Vets, headed by Andy Downing are a pretty special group of people. Their true professionalism is combined with a welcoming friendliness that instantly puts their clients at ease. They totally understand the very close relationships that we have with our pets and, when difficult decisions have to be made, they are both supportive and very compassionate. I certainly consider them to be my friends and, never hesitate to recommend their services whenever I get the opportunity. In fact, I can't sing their praises loudly enough!
Reviewed by: Jackie on 03/12/2013
I have used Banstead Village Vets for the last nine years after my oldest dog Jess tore her dew claw. Since that Day I have always used Banstead Village Vets as Andy and All his staff are First Class, Everyone goes over the top to help and support the animals and you. Nothing is to much trouble, They Now look after my four dogs and lots more that I have recommended and none have a single bad word to say about Andy or his Team.