St. Johns Road
Derbyshire S41 8QN
The friendly team at your local Vets4Pets in Chesterfield are waiting to meet you!
Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need. At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.
Reviewed by: sy on 31/03/2014
i booked into this branch to get my dog spayed. The only thing i was told is that it has to be after 3 month after her season. to today was her appointment 31/3/14. we walked in and i wasn't sure if the place was open no lights no one at the reception. we waited a good 10 15 minutes before the receptionist came through the door obviously late for her job. when she got in she walked round the back came back round sat down and answered the phone. no apologies no hello no nothing just ignored us. the vet called us trough to check over my dog to which she found that she was lactating a little bit. to which she told us she couldn't do the op. nobody told us of this point just that it has to be 3 months after her season. if i was aware i could of checked myself and maybe not had to book the time off work not had to arrange for a lift there and back and not had to get up a 7 am to take her. bottom line if you want to waste your time and be ignored then this is the vets for you. ill be taking my pet somewhere else because of this massive inconvenience. if there was a 0 star rating this vets would get it
On the day in question the client arrived before the surgery opened and was let in by one of our staff who also arrived early for work. Our receptionist arrived on time and upon seeing the client in the waiting room already assumed they had already been seen to. Unfortunately on this day we were having a computer system issue and were unable to log them on to our system which did not help the situation. We fully understand the inconvenience of having to take their dog home after being told the procedure could not be carried out, but this decision was made with the dog's well being as a priority.
Reviewed by: Traci on 15/01/2014