The friendly team at your local Vets4Pets in Weston-Super-Mare are waiting to meet you!
Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need. At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.
Reviewed by: anon on 05/08/2015
lovely vets but need to tidy reception, especially the window seal in reception. Also the toilet area needs cleaning.
Also need to answer the phone quicker, rings out for a long time.
Thank you for our 4 star rating and for taking the time to give us some feedback. We really value this feedback as it allows us to improve our services to you the client.
We are currently aware that our 11 year old practice is looking a bit tired and we are presently looking at finances to try and give the place a bit of a spruce up.
With regards to reception and cleanliness we can apologise that the practice was not up to scratch on your visit. This is something we take very seriously and have reviewed the number of times the practice is routinely checked and cleaned throughout the day.
The problem with the phone is something we have been trying to resolve with BT for some time, unfortunately the practice has 4 lines into the practice, but only 2 receptionists which means if both are on a call lines 3 and 4 continues to ring. We hope a cordless phone kept by the nurse will help resolve this issue to some extent.
So once again thank you for your time, I'm hoping a lot of this will improve in the next 6 months and we will welcome any feedback you would have in the future.
Reviewed by: Mr anonymous on 11/06/2015
I took my cat Biscuit in because she had pyometra. The assistant surgeon vet, checked her over and explained what would happen and how the surgery would be performed. He kept me up to date with all costs and potential costs which was good so there was no big surprises with the cost or the surgery.
The after care was good and so was all the information recieved to look after Biscuit when she was home.
The vet himself was very informative and reassuring throughout which was good as I was worried about the whole procedure.
The front of house staff are very knowledgeable, and very friendly.
Thank you all at the w-s-m branch.
Reviewed by: Diane on 13/05/2015
I have been using this vets for a while now and found them to be excellent with not only looking after my cats health, being affordable but also understanding my concerns as an owner. I would highly recommend this vets to any pet owners for high quality animal care.
Reviewed by: john on 05/03/2015
Would like to thank Vets4Pets for responding within the hour to a home emergency with my pet, our thanks yo Alice & alli for their care and respect for our old dog who was very sick.Very professional and friendly, will recommend you all to other pet owners thanks
Reviewed by: Rilerrzz on 01/05/2014
Vets4Pets, WSM - I have been to several veterinary practices around WSM and none of which I have been happy with the service. Vets4Pets however was another story. The staff are friendly, respectful and very helpful when dealing with enquiries. They are great with both clients and pets which is good... My dog isnt to keen on the vets but for some reason loves coming to vets4pets ;)
Couldnt ask for a better service from the practice :)
Reviewed by: Mark Hirst on 24/04/2014
The care we received when one of out cats passed away unexpectedly was both emphatic and professional which helped us greatly in our loss. At all stages with another cat's illness we have felt that the cat's welfare was uppermost in the practices consideration.
Reviewed by: Kelly Oxley-Reed on 23/04/2014
I have nothing but praise for everyone at Vets 4 Pets Weston, when my cat Trevor got hit by a car, Wilbur was fantastic with him, and saved his leg! He also phoned us the day after surgery (which happened to be Christmas Day) to check that he was ok! Because of V4P, Trevor is happily climbing trees and chasing mice as he should be! Thanks to everyone there!
Reviewed by: Ervin on 21/04/2014