186 Oadby Road
Leicestershire LE18 3PW
The friendly team at your local Vets4Pets in Oadby are waiting to meet you!
Reviewed by: Douglas on 28/09/2015
I paid vets for pets £400 for treatment for lesions on my dogs scrotum. then I was given a quote for £500 for a biopsy. I sought a second opinion and was told the lesions were nothing to worry about.I was given a cream to apply costing £11. My dog is all better now!
I am so disappointed with the practice, as I have used them for years.
They seem to put making a profit ahead of the wellbeing of the animal.
We are sorry to hear that you were disappointed with the treatment you received for your dog at Oadby Vets4Pets. When he was presented to us the lesion on his scrotum was inflamed and superficially infected, which was confirmed when a smear was taken from the site which was found to contain large numbers of bacteria concluding an infection was present for which he was started on antibiotics and anti-inflammatory treatment. This test was not charged for as a goodwill gesture as we were aware such a large dog needed large doses of antibiotics which were going to be expensive.
Superficial skin infections usually need a minimum of three weeks of antibiotics and initially there was some improvement in the scrotal skin at re-examination, however, it was mentioned he could have been licking at the lesions which may have delayed a resolution. Biopsy was discussed during consultations as this would provide a firm diagnosis of the lesion and whether it would need further treatment.
We always put the well being of the animals under our care first and offer appropriate steps to make an accurate diagnosis so that the correct treatment can be provided. We are glad to hear that he has made a full recovery. Should you wish to discuss this matter with us further, please contact us at the surgery. Kind regards, V4P
Reviewed by: Jo Cornforth on 04/09/2015
Our St Bernard boy Yogi had the dreaded castration Op and he had a couple of complications with an infection, Yogi is a timid boy and was quite worried, the staff were so patient with him and helpful, I was a typical fretful mother and they reassured me every step of the way. I will not use another vet for my boy he actually enjoys going now. Thanks guys
Reviewed by: Matthew on 28/07/2015
When my cat developed urinary problems we were faced with 2 weeks of visits to the surgery, plus 2 over-night stays at VetCall at the PDSA. Over this time we saw each of the Vets and most of the receptionists and nurses. Everyone was kind, caring, attentive and professional. I was given all the options over treatment and all the information I needed. Thomas was always handled with care and respect, to the point where he become much less scared about his visits.
I can't recommend the practice highly enough. Many thanks to you all for making Thomas better!
Reviewed by: Indie on 11/03/2015
Appointment provided when requested. All staff helpful and friendly. Vet friendly, thorough and informative. Did not feel rushed and vet listened to our concerns. Animal treated with care and dignity. Very pleased with experience.
Reviewed by: Gemma on 14/04/2014
I would just like to say thank you to all the team. I took my cat in for spaying and chipping today and was made to very welcome by the lovely receptionists. I was very nervous and scared about leaving my cat but the vet made me feel at ease about it and explained the procedure to me. All the staff were helpful. I would definitely recommend this vets to others.