108 London Road
Bedfordshire MK42 0PR
The friendly team at your local Vets4Pets in Bedford are waiting to meet you!
Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need. At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.
Reviewed by: Adrian on 21/06/2014
Well decided to give call to Vets4Pets as my 9 year old German Shepherd became a bit ill, it was on Saturday so I was bit worried that may run in to expensive bills but that was not the case, I was offered appointment that afternoon after I expressed my concern about our dog, arrived to clean Clinic and was welcome by Friendly staff, after few minutes chat with the vet and giving her good health check I was advice what would be the best treatment for her, also was advice by other products by Vet that could help in near future but wasn't pressured to spend any unnecessary money.
Very pleased with my visit and if Nicole reading this our dog all ready feeling better.
Thanks to all staff.
Reviewed by: Steve on 27/05/2014
I found this surgery to be self-righteous and stuck-up. They frown and moan if you are a minute late, yet have the cheek to keep you waiting for ages. They act as if they are doing you a favour for which you should be eternally grateful, forgetting that they are one of the most expensive vets in Bedford. I'll be using a vet that cares about my pet more than they care about the money. I'll bet the consultation cost you won't be posting this review. But, word of mouth travels fast.
Thanks for taking the time to leave feedback. I am very sorry that you were disappointed with our service. I take your comments really serious and will definitely investigate what happened there. I just wish you had contacted me first, giving me a chance to put things right for you and your pets.
We always try to create a positive atmosphere for our patients and clients and I am sorry that this did not come across when you visited us recently. I realise that your time is as valuable as ours and apologise for the waiting time you mentioned.
But I must also add, that it does make it extremely hard for us to be on schedule when clients come in late for their appointment. This is one of the reasons we occasionally run behind, as we then have to try and fit everything in. We offer 15 minute appointment slots because we like to take time to assess each case thoroughly and provide the best advice and treatment for animals under our care.
Unfortunately this allocated time is not always sufficient for unexpectedly complicated cases and we are truly grateful to our patient clients who understand this. It is the nature of our business that we get emergencies in between scheduled appointments and occasionally even have to call clients to re-arrange routine appointments in order to minimise waiting times. And if a client is late for their appointment, we always appreciate a quick phone call to enable us to work around this and help us plan our day.
Reviewed by: Hazel.M on 23/04/2014
I've been using Vets 4 Pets Bedford for a few years now and their standard is always very high! The staff are lovely and really listen to your worries or quiries. My cats always get treated with respect and comfort from the vet. I know if they ever need a procedure that they are in good hands and I have nothing to worry about. There not the kind of pratice to do a procedure 'just because' they always have my interests but mostly my cats interests in mind.