Vets4Pets - Northampton

Website: http://www.vets4pets.com/northampton
Email: northampton@vets4pets.com
Tel: 01604 753 300

139 St. James Road
Northampton
Northamptonshire NN5 5LE

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Practice Details

The friendly team at your local Vets4Pets in Northampton are waiting to meet you!

Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need.  At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.   

 

Average Rating

Vets4Pets - Northampton Based on 19 rating(s)s
4.7
Best possible rating: 5
Average rating: 4.7
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Vet Practice Reviews

Reviewed by: Shelley on 10/06/2016

Overall rating:

5

“Vets4Pets go above + beyond”

I could fill a whole page with how wonderful Jenny has been with my own animals over the past few years but I think what happened recently went above + beyond from the staff at St. James. I have rescued many hedgehogs over the years so have some experience + also looked after them for a fellow hog rescuer when she's on hols. I found (or rather my dog did) a hog in complete distress + it was really horrible to see. If I had to liken it to a human being I would say it looked like it was having a massive fit! As I wasn't able to get hold of my friend, who has far more experience than me, I called my vets + described what was happening + stressed that something was seriously wrong + they told me to bring it straight down. On arrival a nurse whisked it straight off + was back within a couple of mins to tell me it had suffered a head injury + they needed to put it to sleep. I of course was then left sobbing + shaking in reception but, most importantly, I was glad that it was out of pain. The lady who dealt with me, no idea of her name as barely remembered my own at the time, was quick in reassuring me that I had done the best thing for the hog. They didn't charge me for this at all (+ I know from experience that other veterinary practices do, you know who you are!) And that, along with the compassionate service I have received over the last few years, proves to me that unlike other practices I could name, they really do care! So many vets nowadays seems to see their customers as cash cows that I think it's really important to share when you strike gold! And Vets4pets St. James really are absolute diamonds.

 

Reviewed by: Mr Edwards on 08/04/2016

Overall rating:

2.6

 

Reviewed by: Josephine turquand on 05/02/2016

Overall rating:

5

“Excellent service for Pippi Longstocking ”

Myself and my family are all fans of Jenny and her team. I have nothing but admiration for the treatment we have always received - sometimes very sad occasions but we have always had such kindness and understanding. I have now had the pleasure of introducing Pippi Longstocking who is a new puppy and once again cannot thank them enough for their welcome and hard work

 

Reviewed by: Julie on 19/01/2016

Overall rating:

5

“Fabulous ”

I started using Vets for pets a year ago when another large Northampton practice misdiagnosed my elderly dogs condition. Vets 4 pets swiftly diagnosed the problem and I now wouldn't use another practise for my dogs. I foster dogs too and so visit very regularly! The receptionists are welcoming and the Vets are brilliant and to top it all they are open 24 hours.

 

Reviewed by: Patricia on 30/10/2015

Overall rating:

5

“Me and Clyde are very happy bunnies”

I cannot thank this wonderful vet practice enough for taking such good care of my little rabbit Clyde when he needed to have teeth removed. All options were discussed with me and no pressure whatsoever to choose any particular course of treatment. I was informed about the cost at the onset.
When I collected him, his medication was fully explained as well as any further care needs and I was encouraged to make contact if I had any worries.
I have had rabbits for many years and I am left very impressed by not only how they cared for Clyde but also how all the staff supported me. I cannot thank them enough and highly recommend them.

 

Reviewed by: Stanley on 20/10/2015

Overall rating:

5

“Outstanding service”

My beautiful springer was attacked by another dog and he had his ear ripped into two pieces right from the top to the bottom, pretty horrific! Please note this was not my vet but was away from home at the time so I rushed Stanley to Northampton vets 4 pets as it was the closest and the only words I can use are 'how fantastic these people are' I have never ever in all the years of having dogs I have never been to a vets with such an outstanding and sympathetic approach to pets and humans! I was covered in blood and Stanley was in a pretty bad way, there expertise and kindness saved 1/3 of Stanley's year and looked after me with a cup of tea and constant telephone calls to let me know how he was doing! I can never thank them enough! We are still under aftercare and even that is outstanding! If only you were closer to home but I will be looking for another practise closer to home after Stanley is signed off! Thank you from the bottom if my heart and if you are reading this don't look anywhere else this team are outstanding......stop looking and sign up! X

 

Reviewed by: Mrs. Anne Walker owner of Abbi Walker on 17/08/2015

Overall rating:

5

“Abbicat”

We took our beautiful long haired ginger pussy cat to our usual vet in Northampton ( NOT VETS4PETS - which will remain nameless) for her booster which was due,this also included a medical examination. The vet informed us that Abbi needed 3 teeth removing and the cost would be £460.00.
As we are both retired and we have another cat and a rabbit we were shocked to say the least. The vet put pressure on us to join the practice Pet Plan which when we read the details will never cover the cost of Dental Treatment!
We decided that we would get a second opinion from the Vet at Vets4Pets in St. James Road the next day. Thank goodness we did. The surgery was very clean and we had a consultation with a lovely vet who confirmed that yes, Abbi did need her teeth out - 4 , not 3! She checked her over properly this time, and quoted us £300.00.
It was Friday 31st July and we were booked in for Abbi to have her teeth extracted on August 3rd.We were given a lot of reassurance and Abbi had four teeth out in the morning. Once the Op. was over I received a call to say she was in recovery and was told when we could collect her. On arrival a lovely veterinary nurse explained Abbi's post Op. treatment and also gave me a printed personalised sheet that explained everything we needed to know. As Abbi had been a bit grumpy in the preceding days - probably due to the pain she was in! she had some knots under her arms that we hadn't been able to remove. The lovely Nurse had removed these while she was under anaesthetic! The following day I received a call to ask how Abbi was. We couldn't have asked for better treatment and with our discount for being retired we paid a total of £270.00 which was remarkable saving.
Thank you all at Vets4Pets!
P.S. She is still looking for her silver sixpences under her pillow!

 

Reviewed by: connie's mum on 14/08/2015

Overall rating:

5

“ wonderful care”

What wonderful care was given to Connie my cat after she was badly injured at all times we were kept fully informed of her condition and treatment Connie spent 9 days in there care of course we wanted her back home as quickly as possible but I knew she was being well looked after she is now on the road to recovery but going back for check ups with out the expertise of vets4pets I don't think she would be here today

 

Reviewed by: Shari Sutherland on 09/08/2015

Overall rating:

5

“Harvey”

I had the terrible decision to have to put my 15 yr old labrador to sleep after he detiroted and collapsed the staff and vet were so kind and it was dealt with compassion for us and my dog after such a hard choice he just went to sleep in my arms so peacefully and I thank them so much for making a hard day a little bit easier and making us feel we made the right choice at the right time

 

Reviewed by: Sarah on 08/08/2015

Overall rating:

4.8

“Compassionate professional”

when our cat was unexpectedly killed by a dog this practice tried hard to contact us, we had recently moved, once we tracked down what had happened the team spent time on the phone with us confirming the sad news.