Vets4Pets - Bitterne

Website: http://www.vets4pets.com/bitterne
Email: bitterne@vets4pets.com
Tel: 023 8044 7272

Unit 1 Merry Oak House
104b Spring Road
Bitterne
Southampton
Hampshire SO19 2BN


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Practice Details

The friendly team at your local Vets4Pets in Bitterne are waiting to meet you!

Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need.  At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.   

 

Average Rating

Vets4Pets - Bitterne Based on 13 rating(s)s
4.2
Best possible rating: 5
Average rating: 4.2
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Vet Practice Reviews

Reviewed by: Sedgebeer on 26/04/2016

Overall rating:

2.2

 

Reviewed by: Kate on 24/04/2016

Overall rating:

5

“Fantastic vet”

I would recommend this vet to anyone. The staff are all wonderful, they really care and their practice is really professional but still so friendly. You can be sure your pet is in safe hands.

 

Reviewed by: MIA on 22/04/2016

Overall rating:

5

“PERFECTION IS THE WORD”

WHAT CAN ONE SAY ONLY THANKYOU FOR THE PERFECT SERVICE GIVEN
AT THE BITTERNE BRANCH PROFESSIONALISM AT ITS BEST.

 

Reviewed by: Bertie and Louie on 25/02/2016

Overall rating:

5

“Bertie and Louie”

yesterday my boys went into Vets for Pets at Bitterne to be neutered all of the staff were so caring and understanding to both my cats and myself the lady, Serita, who cared for my cats was wonderful and had all the time I needed for me as well and this morning they have taken the time to call me and check how the boys are that is true caring Thank you all so much.

 

Reviewed by: Bunnychops on 08/10/2015

Overall rating:

5

“Caring”

My little westie Timmy has had amazing care at bitterness, Andrew is great as are all the receptionists, I cannot fault anything, highly recommended, good luck for the future xxxx

 

Reviewed by: chris kelly on 13/08/2015

Overall rating:

3.6

 

Reviewed by: paula on 22/07/2015

Overall rating:

1

 

Reviewed by: Sam M on 31/03/2015

Overall rating:

5

“Absolutely fantastic”

Andrew and the whole team at bitterne vets for pets are really wonderful. They care about the animals deeply and have looked after our 2 cats so well despite many years of poor health. I'm sure our littlest cat would not be here now if it wasn't for the perseverance of the team. They have never given up even when we have thought about it. Every single member of staff is kind, caring and extremely friendly. They are knowledgeable and offer sound advice and will always work out a solution in complicated situations. We will be eternally grateful for everything they have done for us and our cats.

 

Reviewed by: kate on 23/03/2015

Overall rating:

5

“love this vets so helpful and polite wouldn”

everyone at this vets are so helpful and polite, There is no pressure or pushiness hear, unlike other vets i have been to in the past.
Its nice and clean and good value for money.

 

Reviewed by: Consultation Fees on 19/09/2014

Overall rating:

3.6

“Consultation Fees”

I phoned the surgery for some advice about my cats watery right eye, this was a problem which didn't seem to be getting any worse,signs of infection etc, but at the same time wasn't clearing up. I managed the problem at home by occasionally bathing her eyes with cooled boiled water.
The surgery advised that medication could not be prescribed until my pet had been seen at the surgery. I was happy to comply with this as wouldn't want to think of my pet suffering in any way.
I cannot fault the vet who looked at my cat, she had a kind and gentle approach, but all she did was hold my cats head and look at her eyes. I was told to continue the treatment I had already started at home. The whole consultation took no more than four minutes(my husband sat in the waiting room had timed our consultation with the vet) and I was there fore shocked to receive a bill for £31.00 for consultation fees!!
May be I am not up to speed with current vet charges, but to me £31:00 for a four minute consultation fee is a bit steep.
Interestingly my husband worked it out, that if the vet did an hours worth of four minute consultations, it works out at £465:00 !

Bitterne Vets4Pets LTD
Andrew Thornton MRCVS

We are very concerned by your experience with us. It in no way reflects the way that we endeavour to work. Please contact me to discuss this further.