The friendly team at your local Vets4Pets in Walton Vale are waiting to meet you!
Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need. At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.
Reviewed by: JLCox on 28/08/2015
Yesterday I took my kitten in to be neutered. When he returned home I noticed that he was bleeding slightly on his leg and was limping. When I looked closer at his leg I noticed that he still had the needle in his leg from where they had administered the anesthetic.
I am upset at the lack of quality care my kitten received yesterday and won't be using this veterinary practice again.
I am sorry you are not happy with the level of care received last week. We take all feedback seriously and are investigating the issue raised fully and will be discussing this with the charity through which you brought your kitten. If you would like to discuss with us, please call or email the practice. We hope he is recovering well after his surgery.
Reviewed by: Noodle1 on 18/05/2015
We took the rabbit to this branch to have spurs on his teeth removed and while on the surface it seemed as though they did the job they were paid for, once we got the rabbit home after anaesthetic he began dribbling again. He was taken back the day after and they told us he was fine after keeping him in for the full day but it was clear he wasn't. Our rabbit had to wait over the weekend in pain, unable to eat on his own and having to be hand fed soaked food to just keep his guts moving so his organs didn't begin shutting down.
In the end, only 4/5 days after the initial anaesthetic, we had to take him to another vets who determined he still had the spurs on his teeth which had caused a massive ulcer on his tongue. We had to pay another £210 and wait, worrying if he would make it through the 2nd anaesthetic. Can't convey how disappointing this is to not get the service, particularly when there is a little life at stake.
We aim to provide high quality veterinary care, 7 days a week. We regret that you feel disappointed by the service you received. We are unable to respond to individual cases online, but please do not hesitate to contact the practice to discuss your concerns further
Reviewed by: Susan on 28/10/2014
I was impressed with the service, value for money, professionalism that I called my Mum and Sister & recommended Vets4pets.
They have both now registered with their local Vets4pets..
Finally, a vets who got it right.
Reviewed by: Winston Teddy Burke on 06/10/2014
This vets have been brill with Winston, highly recommend them they are friendly, professional and give you the personal touch. give them a go and they are very reasonable priced as well :)
Reviewed by: Debbie on 21/07/2014
I would highly recommend the Walton vale practice after my recent visit a fortnight ago. Our 13 year old staff cassie hadn't been too good for a while but deteriated so much the last week she was part of our family.
All the staff were so kind and understanding, we were all devastated that we had to let her go, but knew we were doing what was best for her and my "baby girl" would be out of pain.
They were so gentle and patient giving us some time with her before, during her passing and afterwards to say goodbye. It had to be one of the worst things I've ever had to do, so thanks again to the girls and of course the vet himself.
Reviewed by: Chel and Di on 10/02/2014
Thanks to all the team who helped us over the last couple of years look after our gorgeous 16 year old cat, our own little legend Kray who had diabetes. Unfortunately last week we were told Kray had a tumour on his leg. We usually visit the Old Swan branch but on Saturday afternoon he became so distressed with the pain we had to go to the Walton Branch. Kray was put to sleep in the most respectful and kindest manner we could have asked for. Thanks to David and Heather who gave us the support, time and space to say goodnight to our little mate.
The care and attention Kray has received from all the team has been second to none, we even got our own little photo album which we will treasure after he stayed at the Old Swan branch when we were away on holiday!! That extra mile makes a difference thank you so much.
Reviewed by: vicky64 on 07/02/2014
Have have switched to vet for pets as I recently adopted a rescue boxer who was registered with them. They are fab, great with my dog and myself, friendly, polite, caring and honest. I was so impressed I registered my other dog with them. I would highly recommend them.
Reviewed by: Tony on 03/02/2014
after 17 years of being our companion we had to let our little Yorkie Tiny go to be free from her suffering. she was treated with so much love and respect by these people and departed in a peaceful manner.
The staff are friendly understanding and I would recommend this Vet practice to all pet lovers.