The George Veterinary Hospital - Malmesbury

Website: http://www.georgevetgroup.co.uk/
Tel: 01666 823165

18-20 High Street
Malmesbury
Wiltshire SN16 9AU


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Practice Details

We've been established in Malmesbury for over 70 years, with additional branch surgeries in Royal Wootton Bassett and Tetbury.   It has always been our philosophy that we should be a friendly and caring practice, offering the most modern veterinary services available.   We are an RCVS accredited hospital and offer complete 24 hour care, available to respond to your emergencies whenever your pets needs veterinary attention.

Average Rating

The George Veterinary Hospital - Malmesbury Based on 16 rating(s)s
4.8
Best possible rating: 5
Average rating: 4.8
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Vet Practice Reviews

Reviewed by: Michael on 21/12/2015

Overall rating:

2.4

“Always have to wait ages”

Appointment booked for 12. Still not seen by 12:50. Reception not interested.

Cyril Hayes
The George Veterinary Hospital

We are constantly striving to improve our client experience at The George Veterinary Hospital. In a caring industry, some events cannot always be planned for and unfortunately appointments can run over if there are very sick patients or more commonly if a euthanasia is necessary and an owner wishes to spend time saying their goodbye. We feel it is paramount to the care of our clients and their pets, that we give as much time as is necessary to do our jobs to the utmost, and sincerely apologise if this impacts on waiting clients. Our waiting times are generally very low but I apologise that this was not the case this time, I am certain it was for a very good reason. If you wish to contact me directly and give me some further details I am very happy to look into it further.

 

Reviewed by: Alan Robertson on 13/12/2015

Overall rating:

5

“Out of Hours Emergency Surgery saved Kizzy”

Jenny Emma and Jess were fantastic.At 2.00 am Kizzy was having an emergency operation to remove three foreign objects,stones, from her stomach and intestines.
As usual the whole experience at the George Practice has been made so good and saved your dog and kept us calm,

Well done

 

Reviewed by: Nick on 10/11/2015

Overall rating:

5

“Sam”

All the staff looked after Sam while in having a operation and all 10/10

 

Reviewed by: Truffle on 30/10/2015

Overall rating:

5

“The George”

We have always received excellent service from all areas of the practice! The front of house staff are very polite and knowledgeable, they start the process by being personable and warm. Their telephone manner is of the same high standard. Our cats have had a range of treatments here and also spent time in the hospital where the nurses gave time and comforts to the cats and kept us well informed. Of course the vets are excellent as well and are always prepared to take a little extra time to explain or check other areas!
Many thanks to you all.

 

Reviewed by: K8 on 28/10/2015

Overall rating:

5

“Excellency”

Excellent service and care thank you :)

 

Reviewed by: Moo156 on 19/10/2015

Overall rating:

4.8

“Malmesbury Vets”

I think the veterany service in males bury is brilliant, good value for money and the staff are not only very professional and friendly but always happy to help with any enqueries.

I have brought all my pets to here and have always been satisfied with the quality of care they have had.

I would recommend Malmesbury George vet group to anyone.

 

Reviewed by: Emma on 17/08/2015

Overall rating:

5

“Surgery for cat”

Very attentive care both with dentistry and throat investigation, thank you for your very kind care and attention of my much loved cat

 

Reviewed by: David curtis on 30/07/2015

Overall rating:

5

“Storm ”

Excellent practice always looked after my 3 huskies

 

Reviewed by: Valerie on 19/06/2015

Overall rating:

4.8

“Everyone is so helpful”

I have been with this practice for nearly ten years, and in that time have had to say goodbye to two of my very loved dogs, I have Julie Hollywood to deal with my dogs as she is so approachable and kind, and she came to my house and the dog were pleased to see her, and when it was done she was still talking to them as she put them in her car. I have had dogs for over 50 years and I dreaded this time but she made me feel much better about the whole thing. a big THAnk you Julie

 

Reviewed by: Barbara on 18/06/2015

Overall rating:

5

“Flea treatment”

Always shown respect with appropriate response on visits. I know that staff on reception can only do as they are told, but I have been asking for a couple of years now to be informed of any flea treatment offers - in something like the newsletter or email or posting on facebook? to no avail. Once Again I have missed the offer and called in only a few days after it ended but no exceptions could be made. Such offers make an enormous difference to me and many others on a limited income, so please can I ask for this once again. Thank you and thank you for all the good work your practice does.