Medivet Esher

Website: http://www.medivet.co.uk/practice-finder/surrey/esher/
Email: esher@medivet.co.uk
Tel: 0208 3988005

Manor Veterinary Clinic
20 Manor Road North
Hinchley Wood
Esher
Surrey KT10 0SH


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Practice Details

Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services.

As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.

We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.

Average Rating

Medivet Esher Based on 27 rating(s)s
4.9
Best possible rating: 5
Average rating: 4.9
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Vet Practice Reviews

Reviewed by: SO on 14/04/2016

Overall rating:

4

 

Reviewed by: Mary on 13/01/2016

Overall rating:

5

“Cat dental work”

I have been happily taking our cat Lexi to the Manor practice for many years and she has just had her teeth cleaned and scaled. I have to say I was reluctant to let Lexi undergo this treatment, despite Louise and Zara, the vets' advice as she is 14yrs old so did she really need to have her teeth cleaned including an anaesthetic? Well yes she did. She had three extractions and the poor thing must have been in a lot of pain unbeknown to me, though suspected by the vets. Louise even had to stitch her gums afterwards for which I am full of admiration. Throughout Lexi was treated with such remarkable tenderness by Louise as well as Hannah and Elise the nurses. The whole process was explained to me carefully and fully from the moment I took Lexi in to the follow up check up. I would also say that Sally and Paul on reception have always been a pleasure, welcoming and understanding on every visit whilst being efficient and professional. Thank you so much to the whole team as I'm sure Lexi will be a lot more comfortable, and for your help and understanding to me.

 

Reviewed by: Sheila on 17/12/2015

Overall rating:

5

“Lily”

I never write reviews but the care poor Lily has received this week has been exceptional. Lily was attacked in the woods and suffered a nasty bite and collapsed lung. We thought we were going to lose her but just 4 days later she is at home, sore but smiling. From my first phone call to now the care and love shown to Lily has been heartrending. Louise, Stephanie and the whole team, we cannot thank you enough. A*** service, commitment and dedication. Thank you.

 

Reviewed by: A. Bedi on 13/12/2015

Overall rating:

4.8

“Thank You to Louise and Team”

I never give on line reviews but recently my dog was unwell and the support and care that he received from Louise and her team was exceptional. However, this was not a one off situation - just an example of the general approach taken by this practice. Louise has looked after my pets (both cat and dog) for a number of years. Louise inspires confidence. I feel as if she treats my dog as her own. She also tells it to me straight helping explain difficult concepts, setting out options and allowing me to participate in the decision making. The team are great as well, friendly and helpful and will go out of their way to fit in an appointment or arrange a call back. The practice is well run, it is clean, appointments are on time and it is friendly. Thank you all for all your help to us.

 

Reviewed by: Petra on 03/05/2015

Overall rating:

5

“Professional, compassionate and totally dedicated to our pets”

There's not much more we can say other than that we think you are all absolutely amazing and that we have always trusted you implicitly with our pets. We've always felt that Medivet Esher goes above and beyond the call of duty. You have been with us through good times and bad, and the care you have shown throughout is testament to what a professional and totally dedicated vet practice you are. We wouldn't dream of going anywhere else. Thank you for all that you do. Miles & Petra xxx

 

Reviewed by: Julia on 07/03/2015

Overall rating:

4.8

“A huge thank you to Louise and all her team”

From the moment I dashed into the surgery at 5.00 pm on a Friday evening about 5 weeks ago with our beloved family cat who had been hit by a car, I knew we were in safe hands. Jasper was very poorly and needed emergency surgery that evening. He spent a week as an in-patient, being cared for by the lovely staff both at Richmond and Esher and was finally allowed home, still being fed via a feeding tube which was a bit daunting for us non-medical people to administer. However, after lots of advice and explanation from the nurses, all went well and Jasper started to show an improvement. Louise even gave us her mobile number to contact her over the weekend in case we had queries which was very reassuring. We're sure Jasper has been very grumpy cat and posed a challenge to the vets at times over the past weeks, but we're pleased to say he's making a good recovery, all down to Louise and her team's excellent care and professionalism. We were particularly impressed with Louise's communication, always calling us herself to give an update on Jasper's condition and being very clear and honest about his progress. All the staff at the practice are so friendly and lovely which certainly made our many visits easier. Thank you to all of you, you have been very kind and I would highly recommend your practice to anyone reading this.

 

Reviewed by: Wayne on 17/12/2014

Overall rating:

5

“Outstanding service”

There is a fair bit to consider and quite a few potential problems when relocating an animal overseas. We had several anxious moments in preparing for our dog's flight to Trinidad & Tobago as a result of him missing a booster vaccination. Thanks to Louise however, and her kind and patient assistance in sorting through all the little hurdles we had to overcome, our dog made the flight and is now safely with us enjoying a new life in the Caribbean. It was the most worrying part of our international move so we are really grateful for the efficient and professional help we received. Louise worked relentlessly to get problems sorted while always managing our expectations in a realistic manner. We highly recommend this practise to anyone that wants to know your pets will be looked after above and beyond expectations!

 

Reviewed by: Isabel on 17/09/2014

Overall rating:

5

“ Thia.”

Thank you to look after Thia.

 

Reviewed by: Jayne Belstead on 08/09/2014

Overall rating:

4.8

“Exceptional Care”

Our beautiful dog Sydney (7yr) tragically had to be put to sleep 2 months ago.
She had sudden liver failure and from the start of the 4 days from when she was first diagnosed to when we had to put her to sleep, her care went above and beyond.
All the nurses and staff treated her with the love and care i would have given her, Louise however went beyond being a professional to being a friend.
She showed so much compassion, love and exceptional care. Constantly kept me updated day and night, completley honest and never sugar coated anything.
We laughed and cried together and the day we put Sydney to sleep, i have never experienced such compassion from all the staff. They showed such a level of respect for our family as we came to be with our girl in her final moments.
To have Lousie, who had been Sydney's vet throughout her life, be the one to put her to sleep with me at her side, was so precious and something i will remember forever.
We now have a new bundle of joy in our life and i wouldn't be taking her anywhere else.
Thank you to all the staff at Manor, you are always there and its not until you really need them do you realise how incredible they all are

 

Reviewed by: Caroline on 28/08/2014

Overall rating:

5

“above and beyond”

Unfortunately we have recently had a distressing medical emergency with our beloved labrador. I am so grateful to have Louise as our vet and Manor Vetinary clinic as our practice. They have been tremendous and gone way above and beoyond the call of duty. Louise is professional, thorough, efficient and compassionate. I feel as though she has looked after my wonderful dog as if he were her own. Everyone in the practice has been brilliant - from the warm and helpful reception staff (Stephanie, Shirley, Sally) to all of the nurses (-even lovely Sarah H who had only been there for a few weeks showed that she has the kindness required in this job). Louise leads a marvellous team and it is probably only when you really need them that you truly realise how incredible they are. Thank you to ALL of the superb staff.