Manor Veterinary Clinic

Website: http://www.medivet.co.uk/practice-finder/surrey/esher/
Email: esher@medivet.co.uk
Tel: 0208 3988005

Medivet Esher
20 Manor Road North
Hinchley Wood
Esher
Surrey KT10 0SH


Click to view bigger version

Map

 

Practice Details

Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services.

As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.

We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.

Average Rating

Manor Veterinary Clinic

Medivet Esher 20 Manor Road North Hinchley Wood Esher, KT10 0SH
0208 3988005
5.0 Based on 8 ratings
Write a review - click here

Vet Practice Reviews

Reviewed by: Toni on 16/04/2014

Overall rating:

5

“Brilliant!”

Gosh where do I start! We have been taking our animals to Manor Veterinary Clinic for over 15 years. We have three very high maintenance British Shorthair cats and they have all spent a great deal of time being looked after by the team, in fact I am thinking of having my own chair installed in the waiting area ! Malcolm who is now over 10 years was diagnosed with a serious heart murmur at 6 months and every year we have been taking him to see Jan at the Richmond branch for his cardio scan and check- up (thanks to the recent refurb he can now have all this done at the Esher branch - hooray!). Each year we have been expecting him to deliver bad news and each year we are all amazed at how well Malcolm copes with his problem. Last November however, he did become ill and it was decided that now was the time to start heart meds, Jan and Louise have been wonderful with him. Unlike our two girls, who like to have their tummies tickled by Louise, Mal can be a little trying at times and Louise's calm, kind, professional manner keeps him relaxed. This is only one example of the fantastic care our animals have received over the years.
Going to the vets is stressful for us owners too and Stephanie, Sally and Sheila are as good with us humans as the vets and nursing staff are with our animals. Communication is second to none too. I can't speak too highly of Louise and the team and it's thanks to them that we have been able to enjoy our cats for as long as we have.

 

Reviewed by: Fionuala Renfer on 09/04/2014

Overall rating:

5

“Fantastic care”

The practice has been caring for our 3 cats for the past 15 years. We have always been happy with the care and attention they have received. We have been very lucky in all this time that they have not needed any real medical care apart from the usual check ups. Our 15 year old cat Stella developed an over active thyroid. She didn't tolerate the medication, so surgery was her best option to treat this. She had her surgery 10 days ago which went well. Unfortunately she developed breathing problems and was then diagnosed with a heart condition shortly after her surgery. I can only say the care Stella received from Louise and her team was second to none! Louise gave me hourly updates which was so reassuring as we really didn't know how Stella would come out of this.
I think the most important thing was I knew Louise and the rest of the team cared. They showed the greatest respect for an elderly feisty cat who kept them on their toes all day!
Happily Stella has now recovered,and that is really only due to the superb care and medical attention she received on those traumatic 2 days.
I can only highly recommend this practice. Everyone is just lovely. The receptionists,nurses and vets are all fantastic!

 

Reviewed by: The Sherwood Family on 04/04/2014

Overall rating:

5

“The best veterinary practice by miles!”

Words cannot fully express our gratitude to the Medivet team at Manor Veterinary Clinic. We have always been impressed by the services they provide, from the initial greeting through to the after care process, but recently they exceeded all our expectations by saving the life of our young cat.

Had it not been for the wisdom of the receptionist who recommended that I took him in straight away, it would have been too late for him. He had been sick the previous day and was becoming lethargic, but I thought he was just dehydrated. In fact he had only hours to live and required emergency surgery. Everything happened so fast, from the initial consultation, through x-ray and ultrasound, and straight into theatre, they wasted no time at all. Faced with a condition apparently not usually seen in cats, Louise and her team did an amazing job and gave him the best chance of survival. We cannot thank them enough. As soon as he was stable we were invited in to spend some time with him before he was transferred to the Richmond hospital where he would receive 24-hour care for 3 days. This was such a comfort to us, especially as we were unsure what the outcome might be. Once he was at Richmond we were given updates, and reassured that everything possible was being done for him. We were encouraged to call at any time if we were worried.

The extraordinary level of care and compassion shown to us during those stressful few days was indescribable, and we felt supported by every member of the team.

The good news is that Harry is now recovering well and can't wait to be allowed out again! He is a very lucky little boy.

Thank you, Medivet, for looking after us all so well. You are an incredibly gifted bunch of people, and we (and our pets!) are very happy to have this relationship with you.

 

Reviewed by: Johanna Newhall on 25/03/2014

Overall rating:

5

“A fabulous team and practice!”

I cannot recommend Medivet Esher highly enough. Over the last ten years they have provided excellent care for my four dogs and two cats.

From the friendly and welcoming reception team, to the caring vets and nurses, the whole team at Medivet look after my animals as though they were their own. They have always been prepared to go the extra mile providing support and reassurance at all times, even out of hours.

The onsite facilities are excellent and the recent refurbishment has meant they can now offer even more services on site, including heart scans, which as the owner of a Cavalier King Charles Spaniel is fabulous news!

I completely trust the whole team at Medivet Esher and would have no hesitation in recommending them to anyone looking for a vet in this area.

 

Reviewed by: L Baxter on 21/03/2014

Overall rating:

5

“A friendly, professional service”

What a lovely vet!

All the staff are so friendly and they take such good care of our dog, Pippin.

Pippin is a clingy little thing and, when she was recently admitted for the day, the nurses carried her around and cuddled her all day! I think she had a lovely time!

Everything is always clean and tidy. Our dog is always treated gently and with great care. Any problems are explained clearly and in full.

We are VERY happy with our vet. I'm sure Pippin would prefer not to go to the vet at all but, if she has to, it's great that she goes to one that makes her tail wag!

 

Reviewed by: Sheila Mann on 17/02/2014

Overall rating:

5

“Worthy of a recommendation”

If my dog could talk, he would certainly recommend Manor Veterinary Clinic for the love, care and attention that has been given to him especially these last 3 years while he has recovered from several illnesses. Every time we visit, he bounds into the surgery without a care and the last time he was kept in for the day, it took 2 nurses, the receptionist and myself to carry him out to the car as he was very reluctant to go home.

Every member of the staff, whether it be Louise, who is Jasper's regular vet, one of the nurses or receptionist you are always greeted with a friendly smile and affectionate welcome to the pet.

I have to travel about 20 - 30 minutes to Esher but the professional and caring service that they provide ensures that I will never look for a practice nearer to my home.

Thank you to everyone at Manor Vet.

Sheila & of course Jasper

 

Reviewed by: Patricia Scott on 01/01/2014

Overall rating:

4.8

“Would recommend”

I have no hesitation in recommending this practice. The staff are friendly helpful and efficient and the service provided by the vets is extremely professional and very caring. It would be hard to find another surgery in the area where the standards of care are so high.

 

Reviewed by: Anna Almond on 16/12/2013

Overall rating:

5

“Professionalism”

I am the owner of a Cavalier King Charles spaniel named Holly, which is fortunate because these are the best dogs in the world, unfortunate because having been inbred for many years they suffer every ailment known to the animal kingdom.
A month ago Holly became very ill with pancreatitis, gall stones, hypertension and renal failure, (no halves here) and I took her to Manor Road Medivet in Hinchley Wood, Esher. Without delay she was assessed and sent to the main hospital in Richmond where she remained for a week.
Both Manor Road vets Louise and Stefano phoned me twice a day with updates of treatment of a very poorly dog. At the end of a very long week we were able to bring her home but only after superb and intensive care from everyone. Once home with much support and advice from the vets Holly rallied and now is enjoying life again which is priceless to me.
Manor Vets not only gives excellent clinical care, it also puts your pet first (with the owner a close second) and the customer always feels welcome and never, never a nuisance. In short Manor Vet provides professionalism on every level, a commodity not easy to always find these days.
The kind and patient phone calls to me from Louise and Stefano kept me hopeful all that week and you cannot put a price on that.
Thank you to all of the fantastic staff.....from me and Holly.
Anna Almond