Tel: 0208 3988005
Manor Veterinary Clinic
20 Manor Road North
Surrey KT10 0SH
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services.
As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Reviewed by: Petra on 03/05/2015
There's not much more we can say other than that we think you are all absolutely amazing and that we have always trusted you implicitly with our pets. We've always felt that Medivet Esher goes above and beyond the call of duty. You have been with us through good times and bad, and the care you have shown throughout is testament to what a professional and totally dedicated vet practice you are. We wouldn't dream of going anywhere else. Thank you for all that you do. Miles & Petra xxx
Reviewed by: Julia on 07/03/2015
From the moment I dashed into the surgery at 5.00 pm on a Friday evening about 5 weeks ago with our beloved family cat who had been hit by a car, I knew we were in safe hands. Jasper was very poorly and needed emergency surgery that evening. He spent a week as an in-patient, being cared for by the lovely staff both at Richmond and Esher and was finally allowed home, still being fed via a feeding tube which was a bit daunting for us non-medical people to administer. However, after lots of advice and explanation from the nurses, all went well and Jasper started to show an improvement. Louise even gave us her mobile number to contact her over the weekend in case we had queries which was very reassuring. We're sure Jasper has been very grumpy cat and posed a challenge to the vets at times over the past weeks, but we're pleased to say he's making a good recovery, all down to Louise and her team's excellent care and professionalism. We were particularly impressed with Louise's communication, always calling us herself to give an update on Jasper's condition and being very clear and honest about his progress. All the staff at the practice are so friendly and lovely which certainly made our many visits easier. Thank you to all of you, you have been very kind and I would highly recommend your practice to anyone reading this.
Reviewed by: Wayne on 17/12/2014
There is a fair bit to consider and quite a few potential problems when relocating an animal overseas. We had several anxious moments in preparing for our dog's flight to Trinidad & Tobago as a result of him missing a booster vaccination. Thanks to Louise however, and her kind and patient assistance in sorting through all the little hurdles we had to overcome, our dog made the flight and is now safely with us enjoying a new life in the Caribbean. It was the most worrying part of our international move so we are really grateful for the efficient and professional help we received. Louise worked relentlessly to get problems sorted while always managing our expectations in a realistic manner. We highly recommend this practise to anyone that wants to know your pets will be looked after above and beyond expectations!
Reviewed by: Isabel on 17/09/2014
Thank you to look after Thia.
Reviewed by: Jayne Belstead on 08/09/2014
Our beautiful dog Sydney (7yr) tragically had to be put to sleep 2 months ago.
She had sudden liver failure and from the start of the 4 days from when she was first diagnosed to when we had to put her to sleep, her care went above and beyond.
All the nurses and staff treated her with the love and care i would have given her, Louise however went beyond being a professional to being a friend.
She showed so much compassion, love and exceptional care. Constantly kept me updated day and night, completley honest and never sugar coated anything.
We laughed and cried together and the day we put Sydney to sleep, i have never experienced such compassion from all the staff. They showed such a level of respect for our family as we came to be with our girl in her final moments.
To have Lousie, who had been Sydney's vet throughout her life, be the one to put her to sleep with me at her side, was so precious and something i will remember forever.
We now have a new bundle of joy in our life and i wouldn't be taking her anywhere else.
Thank you to all the staff at Manor, you are always there and its not until you really need them do you realise how incredible they all are
Reviewed by: Caroline on 28/08/2014
Unfortunately we have recently had a distressing medical emergency with our beloved labrador. I am so grateful to have Louise as our vet and Manor Vetinary clinic as our practice. They have been tremendous and gone way above and beoyond the call of duty. Louise is professional, thorough, efficient and compassionate. I feel as though she has looked after my wonderful dog as if he were her own. Everyone in the practice has been brilliant - from the warm and helpful reception staff (Stephanie, Shirley, Sally) to all of the nurses (-even lovely Sarah H who had only been there for a few weeks showed that she has the kindness required in this job). Louise leads a marvellous team and it is probably only when you really need them that you truly realise how incredible they are. Thank you to ALL of the superb staff.
Reviewed by: No on 14/08/2014
We have two Flat Coat retrievers and we recently noticed on our 10 year old female, an infection under one of here nails on her front right paw, which was starting to cause her some stress.
After monitoring it closely, we decided to make an appointment our Medivet in Manor Road North, which both our dogs have been registered since they were puppies.
After close examination, the vet recommended some Xrays to see if there any underlying cause. Unfortunately the Xrays showed deterioration of the bone and that it was not just an infection but the start of a growth on the toe
The vet explained the toe was no longer of any use and recommended its amputation and for it to be sent away for biopsy. They were quickly able to schedule the amputation.
We took her along and mid afternoon we got a call to say, the procedure had all gone to plan and she was recovering nicely and we could collect her that evening. They sent toe off for analysis and 5 days later we were advised the growth was cancerous, but the signs were that they had caught it in time and was limited to the toe and had not spread.
Over the course of the next two weeks we returned to the vets on many occasions so they could monitor her progress and for the bandages to be changed, until finally the stiches could be removed
Now a further two weeks on . Our dog has made a complete recovery (albeit with one toe less) and is back to her normal self and not bothered in the slightest about being one digit short. With the hair paw now growing is difficult for even us to tell, she has had a toe removed.
Thank you Medivet for your professional guidance and actions; And for genuine care you showed our dog through the entire episode.
Reviewed by: Fiona Pinnington on 06/08/2014
Have recently joined as I was very unhappy with the vetinary treatment I was getting for my old Labrador. I could not be happier; the service has been exemplary, and I now feel I am doing my best for the old boy for his remaining time
Reviewed by: joey on 20/07/2014
I have two rabbits a cat and a puppy. Manor vets have been excellent in helping me care for these precious pets.
They also saved the life of an old dog we used to have when she was misdiagnosed at another local vets This saved her life and gave her loads more years with us.
Staff are friendly and very helpful , the practice is light, large and airy and rarely run late for appointments.
They always do their vey best to accommodate me if I need an appointment at short notice.
Finally they always pay loads of attention to my animals as well as me!.
Keep up the amazing work you are doing and thank you from the Bradbury family.
Reviewed by: Wendy Lynch on 27/06/2014
I have been taking my much loved cat, Punch, to the practice for about 16 years. Over those years, the vets have been advising me to have his teeth cleaned. I resisted, as it would necessitate a general anaesthetic, until recently.
Over the Easter weekend, Punch's face swelled up on one side. We had to take him to the emergency vet (£££) who advised that he had an abscess. Additional vet visits were required and antibiotics were duly administered over a period of 2 weeks. It became clear that he was going to need to undergo treatment (cleaning and possible extraction of 2 teeth). This is where it became complicated. Not only is Punch old (17-ish) but he also has a thyroid condition and a heart murmur. Precautions would have to be taken and testing would have to be done before they could risk putting him under. Scan and blood tests ensued (£££ now really racking up!!).
Long story short, his teeth have been cleaned (no extractions necessary)and he is a much more contented cat. How do I know? Well, Punch has become increasingly vocal over the years and that can, in part, be attributed to his age and his thyroid condition (apparently), but in the last few months he has become extremely vocal day and night. We now suspect that that was down to the fact that he was probably in pain. I feel very guilty about that.
I urge all fellow pet owners to consider this a cautionary tale and to please attend to you little friends' dental hygiene needs. It's VERY important.
Please note that my reference to £££ is not because I begrudge paying out for his care, quite the contrary, but if I had attended to this sooner, I would have spent considerably less (pet insurance doesn't generally cover dental care). Just another thing to consider.
Thank you to all at the practice for their care and attention, as always.