Blacks Vets - Dudley Hospital

Website: http://www.blacksvets.co.uk
Tel: 01384 252509

Hillcroft
Hall Street
Dudley
West Midlands DY2 7BT


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Practice Details

We are the practice where  Pets Come First

If you want your pet seen the same day, we will always find you an appointment - we want to be there for you when you need us! That's why we have convenient clinics at Lye, Sedgley, Causeway Green and Quinton with access to all the additional facilities of the main Dudley Hospital.

Appointments - Weekday at all our surgeries  9.00am - 7.00pm. Saturday appointments at Dudley Hospital 9.00am - 10.00pm and 2.15pm - 4.00pm, Causeway Green Oldbury 9.00am - 10.00am, Sedgley 11am - 12.00pm, Sunday appointments are at our Dudley Hospital 11.00am to 12 noon.

24 hour emergency cover is staffed by our own veterinary team of vets and nurses.

Average Rating

Blacks Vets - Dudley Hospital Based on 278 rating(s)s
4.9
Best possible rating: 5
Average rating: 4.9
Write a review - click here

Vet Practice Reviews

Reviewed by: sammie on 25/03/2015

Overall rating:

5

“excellent service ”

An amazing vets with great staff and a great environment.. All the staff was friendly with my puppy and very professional.. Would definitely recommend this vets to anyone and definitely my number one vets.

 

Reviewed by: Rhys Cowley on 25/03/2015

Overall rating:

5

“Superb and excellent service ”

I am so happy that I have brought and registered my puppy with blacks vets the staff are very professional and kind they made me and my puppy feel welcome and ssfe. I know that she is on good hands when I take her there in the future. Number 1 vets for me.

 

Reviewed by: Amanda J Gibbs on 10/03/2015

Overall rating:

5

“Fantastic people who really care xx”

We have 4 dogs 2 blue Staffordshire Bull terriers and 2 white bulldogs Black's vets treat our dogs as if they are family they're honest, professional and you can tell that they have a real passion for what they do

 

Reviewed by: MichelleBaliCats on 10/03/2015

Overall rating:

5

“Superior veterinary practice”

Have been taking my boys Mango and Tiddler to Blacks vets since they were kittens (8 years ago). The vets, nurses, reception team are all superb and provide the best care and treatment for our furry companions. A vets you can trust 200 %

 

Reviewed by: Lindsey on 05/03/2015

Overall rating:

5

“Outstanding Vets”

Blacks was recommended to me by a friend and I'm glad we went with them. The staff (vets, the nurses and the admin ladies) are so lovely, approachable and helpful and you can see how much everyone that works there loves animals. Will definitely recommend Blacks to other people. X

 

Reviewed by: sean on 23/02/2015

Overall rating:

5

“best vets around ”

They are the best around by far brilliant customer service and amazing with dogs.

 

Reviewed by: Lindsey Payton on 22/02/2015

Overall rating:

5

“Reliable and trust worthy”

I love in North Stafford but have my ESS registered at my sisters address in Olbury in order to continue receiving excellent care and treatment and service you can rely on. Georgina is comfortable with both the staff at both the Oldbury and Dudley surgeries. The staff are reassuring and supportive towards the owners but more importantly, it is evident that your animals receive the upmost care and respect. I would not change vet's due to the distance we have to travel. I am more than willing to compromise in light of the confidence BVG install through their professionalism and big hearts.

 

Reviewed by: Amanda WalLinskey on 22/02/2015

Overall rating:

5

“A powerful team working together for the good of my pet and my purse”

Every single member of the team are wonderfully kind, patient & truly amazing. They have always been there when I've needed them & have gone beyond the call of duty so many times. I am truly grateful to each & everyone for their care & attention over the years. I'd never go anywhere else.

I have been using Blacks for about 12 years, taking all of my pets there (4 of mine, 3 of my grandmothers and my mother's dog). Even when it came to the dreaded day when we had to say good-bye to our beloved pets the staff we accommodating, sympathetic and extremely helpful. I'd never go anywhere else or take any of my families pet anywhere els. I wouldn't be able to 100% guarantee my grandmother and mother that their pets were in the very best hands if I took them anywhere else.

My last Dog Kira had a mystery problem with her shoulder for over a year, they were truly gutted that they couldn't figure it out and recommended we go to The Willows. The Willows team tried everything also. Even the super-specialists couldn't offer anything more that the vets at Blacks. In the end it was a vicious cancer that could not have been cured or treated. There were tears from the Blacks Team when we had to have her put to sleep. They had tried so hard and it is with this passion that they work every single day, of which I am immensely grateful.

 

Reviewed by: dancebut3 on 22/02/2015

Overall rating:

5

“Fantastic service for all animals”

Blacks vets have always shown outstanding care to our dog Charlie. Fantastic service and always friendly to us as humans and as animals.

 

Reviewed by: Deb on 22/02/2015

Overall rating:

5

“The best vets!”

I had to rush Freddy in to Dudley, he spent 4 nights in the hospital, the staff were so amazing and kept me updated every day. I have had follow up appointments at Lye and as always Freddy cannot wait to get in to see everyone he cries to get out of the car and get in there every time we arrive, I thing that says so much.

 

Reviewed by: Adam on 15/02/2015

Overall rating:

5

“Outstanding”

Not long come back from the emergency out of hours service with my dog as she is a little under the weather. I must say the service was outstanding. The young lady who answered the call was calming and reassuring and very helpful. The vet (think it was heather) was fantastic. Great calming effect with my dog, very informative and genuinely cared for her. She did all the checks and gave me plenty of advice as well as after care appointments. It was a very worrying time and I can't thank these people enough. Thank you so much again I would 100% recommend. (This was the Dudley practise)

 

Reviewed by: Sidney on 10/02/2015

Overall rating:

5

“sidney”

Blacks vets were really good with sidney when he was there he loved meeting all the lovely staff and has been hyper and happy since i would recomend blacks to anyone who wants friendly but professional vets to take care of their pets

 

Reviewed by: ClaireLittlewood on 10/02/2015

Overall rating:

5

“First Class Vet”

We having been taking our family animals to Blacks vets for years and I wouldn't go anywhere else. They have the utmost respect and caring attitude towards the animals and you couldn't ask for better treatment and advice. My cavalier king Charles spaniel charlie has had a number of health problems since birth and Blacks vets have always made sure he is given the highest level of care. All the vets are extremely knowledgeable and helpful and its reassuring to know there is always someone available to call in an emergency. Thank you Black's vets for the amazing work you all do!

 

Reviewed by: clarebate on 10/02/2015

Overall rating:

4.8

“treatment”

The vets were helpful the explained the problem and treatment well and kept me updated with his progress through his treatment they were caring and respectful to both myself and my cat

 

Reviewed by: jason on 10/02/2015

Overall rating:

4.6

“excellent service”

Thank you for the wonderful service you've given to my cats, higly recommended. Excellent service and staff

 

Reviewed by: Milo on 10/02/2015

Overall rating:

5

“Simply the best practice.”

Have been with the practise for over 25 years. The best practice in every respect . Always steps ahead from others .State of the art equipment. You will never find a better practice.Amazing service .

 

Reviewed by: tyler on 10/02/2015

Overall rating:

5

“great vets”

Great vets

 

Reviewed by: jess and jade williams on 10/02/2015

Overall rating:

5

“very helpful and friendly staff.”

Staff were very friendly, knowledgeable and helpful. Would highly recommended them.

 

Reviewed by: Arnie & Mona on 10/02/2015

Overall rating:

5

“Friendly team”

When taking my dogs to the hospital they are always happy to see the girls. Especially to receive treats! They are all very helpful and caring whenever we are there.

 

Reviewed by: Danielle Ledington on 10/02/2015

Overall rating:

5

“Excellent”

After my dog being poorly the vets and the ladies behind the desk were so lovely. So sorry for my pooing on the floor. Always will use Black's vets.

 

Reviewed by: Pheobie Rolinson on 10/02/2015

Overall rating:

5

“pheobie rolinson”

Been this practice for years always found vets and staff friendly and helpful and always puts my pets at ease would recommend this practice to anyone.

 

Reviewed by: Ruby Emery on 10/02/2015

Overall rating:

5

“Ruby Emery”

I would not my dogs with anyone else.

 

Reviewed by: Sam on 10/02/2015

Overall rating:

5

“Fabulous vet service!”

My cat Sandy had a large abscess on his front right leg which became badly infected due to a rare bacteria. Blacks were very thorough in their treatment of Sandy and I felt he was always treated with care and gentleness. On every visit all staff were super. Reception staff are always friendly and helpful. Got to make a special mention for Kevin who operated on Sandy and kept such a good eye on him all the way through. His care and attention to Sandy were second to none and I wouldn't hesitate to recommend him to anyone. In fact all of the vets I saw throughout were very friendly and caring.
Overall, a fantastic place for your pet to be treated and you will have no worries with any of the nurses and vets caring for your pet here.

 

Reviewed by: Archie Horton on 10/02/2015

Overall rating:

5

“Archie Horton”

very friendly, professional and caring. Animals deffinatly come first with blacks!

 

Reviewed by: Jo Husselbee on 10/02/2015

Overall rating:

5

“Thankyou for saving Freddies life”

Thank you is not enough, I think you know how much Freddie means to me and I don't know how I can repay you for saving his life. I know how close I came to loosing him and without your skill and expertise there would be no Freddie!! You were there for us in our hour of need when we needed you most. Heartfelt thanks to you all, with love and thanks Jo and Freddie

 

Reviewed by: agatha reed on 10/02/2015

Overall rating:

5

“agatha reedi”

Fifty years. Of wonderful. Care. Would. Never consider any other practice. Every. Aspect. Is perfect

 

Reviewed by: Sonia on 10/02/2015

Overall rating:

5

“"Where Pets come first"”

I would strongly recommend Blacks Vets at Dudley. My cat, Gizmo was given the utmost care when he had his operation. The vets and the staff are passionate and committed towards doing the best for the pets and go that extra mile to make sure that they provide the best treatment. The after care is also excellent.

 

Reviewed by: Harry on 10/02/2015

Overall rating:

5

“Happy Harry!”

Outstanding!
Harry's mystery symptoms solved! He's one happy cat now. Thank you!

 

Reviewed by: missy collis on 10/02/2015

Overall rating:

5

“great vets”

I've been using blacks vets for a few years now with my cat , I don't need to go a lot with Missy but every time I go staff always make you welcome and can't do enough for you ...would not go any where else.

 

Reviewed by: mutley pauline on 10/02/2015

Overall rating:

5

“great animal care”

I've always been more t
Then happy with the service I've always had from blacks and mutley lives going to see all the staff and his treats

 

Reviewed by: Hannah on 09/02/2015

Overall rating:

5

“10 out of 10-amazing”

Called at 10pm on a Saturday night as our family dog had injured his leg and had a large open wound. We were seen by a friendly, helpful vet who explained our options. We opted for surgery the following day and left our dog with the nurse overnight for pain relief. We were able to pick our dog up the following day. The service we received was the best, the staff were friendly and helpful and kept us up to date with everything that was happening. I would recommend blacks to everybody.

 

Reviewed by: Gizmo on 09/02/2015

Overall rating:

5

“Gizmo”

want to thank dudley vets for all the help they did for my guniea pig but sadly he had to be put asleep and no longer suffering thank you all for the kind and supporting care and clean environment maybe one day ull see me again with another animal :) much love laura kizmos owner

 

Reviewed by: jango on 09/02/2015

Overall rating:

5

“brilliant vets - Jango”

Jango loves getting cuddles and treats great vets highly recommended

 

Reviewed by: AnneS on 09/02/2015

Overall rating:

5

“Professional and reliable service”

I can always rely on professional advice when I come to Blacks'.The staff are friendly and knowledgeable and always have the best interests of my pet at heart.

 

Reviewed by: steph on 09/02/2015

Overall rating:

5

“brilliant”

Very friendly and welcoming

 

Reviewed by: patch on 09/02/2015

Overall rating:

5

“patch”

Excellent service and hospitality very friendly

 

Reviewed by: murphy on 09/02/2015

Overall rating:

5

“murphy”

I think this practise is brilliant

 

Reviewed by: humphrey on 09/02/2015

Overall rating:

4.6

“humphrey”

We have been with this surgery for 30yrs. We have watched many changes over the years
All which for the best, sfriendly Dr nurses and all staff.
Humphrey is our third old English sheepdog ,and all have had the best of treatment,which included two complex opperations,one life saver.
It is a surgery that gives lots of information good friendly service etc etc. Thanks.

 

Reviewed by: Sarah on 09/02/2015

Overall rating:

5

“A home from home for my dog”

We visited on Tuesday 3rd February for an appointment at 5.15pm as we were unfortunately having our dog Dhillon put to sleep. I have nothing but praise for the practice from the very moment I made the initial appointment. The lady on the telephone was professional, kind and caring and dealt with this sad situation with ease and made me feel very comfortable about the whole process.

Upon attending the practice for the appointment, I have to say the receptionist continued this kind assistance. You can tell this isn't just a job for her but a passion. Also the surgery has had a refurbishment since I have last visited and it was such an improvement. So modern and clean and made it feel very welcoming.

We didn't have to wait long at all before the vet called us through for our initial consultation and I cannot praise this man enough. Unfortunately I didn't get his name, but I have to say he is the nicest most professional vet I have ever dealt with. He talked me through all my options, gave my dog lots of time and attention and just made me feel a whole lot better about what I was having to do. He really is an animal angel and there are not enough words I can use to express my thanks to him. He deserves a medal for the work he does and for the compassion he has shown.

My whole experience was made so much easier and this is thanks to all of you there at Blacks in Dudley. Thank you so much and I would appreciate it if you could feed these comments back to the relevant staff members as they deserve all the credit in the world.

 

Reviewed by: tia on 09/02/2015

Overall rating:

5

“spinal surgery”

I was very pleased with the care my dog received and I am really happy and grateful for the improvement my dog has had due to the treatment

 

Reviewed by: daisy on 08/02/2015

Overall rating:

5

“out of hours ”

Really quick response and clear instructions,really calm with our dog and understanding''

 

Reviewed by: missy on 08/02/2015

Overall rating:

5

“good service”

Good service

 

Reviewed by: fiona on 07/02/2015

Overall rating:

5

“amazing and friendly practice!”

I can't thank all the staff at the Dudley hospital enough for there care for my little guy when he came for surgery, from the reception girls to the nurses and vets, everyone was so nice! He is well on his way to recovery and will be back soon to say hi to everyone!

 

Reviewed by: jakethejackabee on 07/02/2015

Overall rating:

5

“wouldnt go anywhere else”

Wed neverbtake our pet anywhere else

 

Reviewed by: sophie on 07/02/2015

Overall rating:

5

“amazing”

Recently came in for a dental, but this time last year Tilly got hit by a car and fractured her pelvis. Out of hours, I was seen straight away by vet Ruth Wickens who was superb. Then check ups with Brian. Cannot thank everyone at Blacks enough!!

 

Reviewed by: Nicky on 06/02/2015

Overall rating:

5

“Great Practice”

Looked after Boots our fat JRT very well

 

Reviewed by: bailey on 06/02/2015

Overall rating:

5

“bailey”

Fantastic staff
Very helpful
Went out there way to help myself regarding insurance

 

Reviewed by: Vicky on 06/02/2015

Overall rating:

5

“Claude, Chalky, Duchas, Sox, Cara and Pudding”

I have been using Blacks since 1998. I would not consider going anywhere else. They have treated 6 of my pets over the years.
Chalky was referred to and scanned by in house scanning expert Mr Thakral, who I was really grateful to, as I didn't want to go miles away for a referral.
The 24 hour emergency service also saved my dog Duchas when he got hold of some medication. The handover of his care from night staff to day staff was seamless. I didn't have to transfer him myself from a different vet miles away, as I have heard some friends who don't go to Blacks have had to do.
When it comes to saying goodbye, this is where I can't say thank you enough. All staff, from reception, to nurses, to vets, have shown me and my pet utmost respect and compassion when my animals were put to sleep.
Excellent vets.

 

Reviewed by: myia richardso on 06/02/2015

Overall rating:

5

“myia is happy”

Will always come to blacks

 

Reviewed by: portia on 05/02/2015

Overall rating:

5

“portia flavell”

Portia is always treated with the respect and love that I would provide myself 10/10 to all concerned

 

Reviewed by: holloway on 05/02/2015

Overall rating:

5

“Fantastic!”

Blacks Vets have been a big part of our life over the last 5 years. first with our much loved and very missed dog Max. Unfortunately we had to have Max put to sleep at the Quinton branch of blacks 2 and a half year's ago. The Vet Simon and the Practice Manager Karen were there for us with such compassion. It was a heart breaking day for all our family but they somehow knew what we were going through. A letter of compassion and support from Simon was received quickly and Karens aftercare with everything was superb and I will never forget their kindness. since then we have two more dogs who visit Blacks through the puppy club and have checks etc. The friendliness of the whole team is fantastic and as my daughter would love to work with animals they are all more than happy to chat to her a out this.

I wouldn't recommend anyone else! Thank you Blacks you are second to none !

 

Reviewed by: kate on 04/02/2015

Overall rating:

5

“excellent and professional veterinary surgery”

The best vets, wonderful team

 

Reviewed by: rosie on 04/02/2015

Overall rating:

5

“excellent service”

Been attending 15 years and have always had excellent service from everybody

 

Reviewed by: mojo on 04/02/2015

Overall rating:

5

“black”

Excellent care being given to mojo for an ongoing medical problem. Always kept fully informed in laymanscterms of the treatment being undertaken. Would not consider taking our pets anywhere else.

 

Reviewed by: gregg on 04/02/2015

Overall rating:

5

“Freddie Lewis”

Excellent vets

 

Reviewed by: hayley on 04/02/2015

Overall rating:

5

“blacks vets”

Outstanding vets I would recommend to anyone. Brilliant vets. I wouldn't go anywhere else

 

Reviewed by: Rebecca Reeves on 04/02/2015

Overall rating:

5

“End of life”

We couldn't have been more happy with the service we received when it was time for us to "put to sleep" out cat, Breezer, last May. It is obviously a very hard decision to make, and all the staff where very discreet, kind and sensitive. We were offered the last appointment of the day and the surgery was empty, which helped you be away from other members of the public, it was obvious all members of staff were aware of why we were there and they were all sympathetic and supportive. I am not very good with any medical things and once my husband explained this, the procedure was explained without me having to be there and I was allowed to turn around while they prepared and sorted all medical things - which were removed before I turned back at the cructial moment to see her last moments and then the vets left us - with as much time as we needed to spend with her. She was treated with as much dignaty as possible and this made everything so much easier for us, to know how she was treated. When we returned to collect her back from the crematorium, we were offered a seperate room, not out in the open surgery waiting room to pay and collect her and was most pleased again. Could not thank them enough.

 

Reviewed by: daisy kendrick on 04/02/2015

Overall rating:

5

“daisy kendrick”

Very happy with the service been with practice over 20 years!

 

Reviewed by: Ben Brown on 03/02/2015

Overall rating:

5

“Ben Brown”

Feel 100% with the service received and the time, patience and care shown means a lot, and knowing that the practice were there for me also meant a lot.

 

Reviewed by: Steve Boffy on 02/02/2015

Overall rating:

4.8

“Mollys doctors”

Blacks have put a lot of time and effort into ensuring everything has been done to get a precise diagnosis of my dogs condition the staff are all friendly and Molly loves her vists

 

Reviewed by: Alfie Young on 02/02/2015

Overall rating:

5

“Alfie Young”

The receptionist are very helpful and friendly and the vets are great .

 

Reviewed by: benji brich on 02/02/2015

Overall rating:

4.8

“benji brich”

Very good

 

Reviewed by: holly on 02/02/2015

Overall rating:

4.8

“very good service”

The practice is very friendly and helpful

 

Reviewed by: A Worrall on 02/02/2015

Overall rating:

5

“A Worrall”

Friendly and professional practice

 

Reviewed by: max on 02/02/2015

Overall rating:

4.6

“max humphreys”

Good speedy service

 

Reviewed by: tweety on 02/02/2015

Overall rating:

5

“tweety”

Brill

 

Reviewed by: jet and skye on 02/02/2015

Overall rating:

4.8

“happy with service”

Staff very professional and knowledgeable' always a two way conversation with vets on my pets needs

 

Reviewed by: carol bayliss on 30/01/2015

Overall rating:

4.4

“brilliant”

Really pleased with all the vets I've seen
.

 

Reviewed by: tigger ward on 30/01/2015

Overall rating:

5

“very happy with all aspects of tiggers care”

Very happy with all aspects of triggers care. Would like today a big thank you to everyone who looked after him

 

Reviewed by: adrian on 29/01/2015

Overall rating:

5

“excellent every time”

Blacks are always excellent, good clear pricing, helpful staff and clear sound expertise and advice

 

Reviewed by: jim on 29/01/2015

Overall rating:

5

“first visit”

Very friendly and quick service

 

Reviewed by: george watson on 29/01/2015

Overall rating:

4.8

“George”

Always helpful and polite. Always willing to listen to concerns and worries

 

Reviewed by: bert brown on 29/01/2015

Overall rating:

5

“bert brown”

My dog could not have been in better hands so happy with his treatment

 

Reviewed by: Dani on 28/01/2015

Overall rating:

5

“Brilliant practice”

My cat Micky has ongoing health problems and is a regular visitor to both causeway and Dudley. He is always well cared for by both John O Flynn and Mr Thakral. I have every trust and confidence in Blacks, a brilliant practice!

 

Reviewed by: Sam on 28/01/2015

Overall rating:

4.8

“Wonderful vets...”

Took a stray dog in during the night and did everything possible to track her owner and take care of her. Really impressed at their helpful, caring attitude.

 

Reviewed by: Squiffy on 28/01/2015

Overall rating:

5

“20 years of using this vets would highly reccomend,helped us through some very hard times.”

20 years of using this vets would highly reccomend,helped us through some very hard times.

 

Reviewed by: willow on 28/01/2015

Overall rating:

5

“happy with the care”

We are very happy with the care our cat has been given over the years.

 

Reviewed by: Mindy on 28/01/2015

Overall rating:

5

“Mindy”

I have picked up my puppy from blacks today and I can honestly say I am so thankful to the vets and veterinary staff that have looked after my little girl. After a nasty fall she's had to have pins and wires in her leg and I was distraught without her. for the entirety of her stay that kept me updated and welcomed my phone calls every te I rang. They were lovely and honest and really made me feel reassured. I would definetlty recommend anyone to use this service and I am truly thankful

 

Reviewed by: jet timmins on 28/01/2015

Overall rating:

5

“jet /alison timmins”

I would recommend this practice they are very friendly and professional I have used them for every pet I have had and will continue to use them as I have a lot of confidence in the vets themselves.reception staff are fabulous nothing is too much trouble for them when u have a problem.

 

Reviewed by: Daisy Angell on 28/01/2015

Overall rating:

5

“Excellent Friendly Staff for your Pet.”

I have been using Blacks Vets Dudley for several years and with my cats over the years they have been caring and polite to both me and my pets.
Even when my 2 previous cats were very ill and had to be put to sleep the vets and nurse was very caring and sympathetic towards us.
Definitely the best vets i have been to and will continue to use.

 

Reviewed by: Jenny on 28/01/2015

Overall rating:

5

“Great service, very friendly staff”

I've been using Blacks for over 6 years now and am impressed by their professionalism and their friendliness. It's clear how much the staff love animals and always treat your pet like their own so you know they're in good hands.

 

Reviewed by: Janet Rowe on 27/01/2015

Overall rating:

5

“Blacks vets ”

I have used blacks for over 30 years and would never go to another vets, the staff are all friendly and I would like to say a massive thank you to Helen Guy for all she did for Tara.

 

Reviewed by: richard on 27/01/2015

Overall rating:

5

“Many years service”

blacks have been used by my family for around 30 years my mum and dad used the vet before I myself,
We as a family have always had great service from them

 

Reviewed by: ConnorThe Boxer on 27/01/2015

Overall rating:

5

“Professionalism and dedication”

My animals have been cared for by Blacks vets since I was a child and the practice was 'Peel & Blacks' forty years ago. They have always been complete professionals, showing a rare dedication and understanding of not only the animals in their care but the concerns and feelings of the owners.
I would not hesitate to recommend the practice to others and I am always confident that the treatment they give my animals is the very best they can give and that they have done everything possible to ensure my pet recovers and leads a healthy pain-free life.

 

Reviewed by: Carla on 27/01/2015

Overall rating:

5

“The one my animals would chose”

I can not fault Blacks Vets as they not only treat my animals as individuals giving them the time to observe the situation before treating which allows them to be as settled as possible, but also the way they manage to deal with my neurosis when it comes to taking my cats in to see them. :)

 

Reviewed by: pilcsta jones on 27/01/2015

Overall rating:

4.8

“pilcsta jones”

Pilcsta is 19 years old this year and I owe her long life to blacks vets. She has had numerous illnesses, 2 which were life threatening and she is still going strong. I would recommended them without reservation.

 

Reviewed by: Baking Diva on 27/01/2015

Overall rating:

5

“Blacks vets Dudley”

Have been a client for 9 years, look after my three dogs,extremely friendly,professional, explain care and procedures clearly,treat my dogs like little furry VIPs, no problem getting appointments. Were very sympathetic and kind when I lost my first dog,highly recommend not just the vets but also the nurses and clerical reception staff.Never had a problem with insurance claims they process the forms efficiently,all in all better than our own doctors

 

Reviewed by: Hayley on 27/01/2015

Overall rating:

5

“Lovely Vets”

Blacks vets are such a lovely Vet, very friendly and very professional. I have 4 dogs and every visit is a pleasure. The staff are so helpful and friendly and go out their way to make sure my nervous dogs feel at ease.

 

Reviewed by: Elsa on 27/01/2015

Overall rating:

5

“service”

We couldn't be more pleased the way the staff treat their clients. All staff treat them like their own. If you have any queries or concerns they are always on the other end of the phone. We would highly recommend Black's to anyone, would highly recommend.

 

Reviewed by: nicole on 27/01/2015

Overall rating:

5

“great vets”

great vets, lovely staff. Would recommend 100%!

 

Reviewed by: johnnyb1600 on 27/01/2015

Overall rating:

5

“Perfect service! ”

My GSP managed to rip the ligaments in his right rear knee. The vets at Blacks repaired it and the nurses even sat with my dog overnight when he was scared and whimpering to himself. It's not just big injuries they deal with, my dog suffers with anxiety and they recommended things we could do to help make his life easier.

Overall they've been great!

 

Reviewed by: Helen Ralley on 27/01/2015

Overall rating:

5

“Fantastic Vet Practice”

I would not hesitate to recommend Blacks Vets to anyone looking for a caring practice to take their pet. All staff from reception staff to nurses to vets are 100% professional, helpful and caring with your pet's needs their top priority. Clean and hygienic surgery. I would not take my cats anywhere else. You know your animals will be in safe hands.

 

Reviewed by: manisha on 27/01/2015

Overall rating:

4.6

“brilliant”

Brilliant practice, Albert loves coming here and we are always put at ease.

 

Reviewed by: freddy on 27/01/2015

Overall rating:

5

“freddy morgan”

Always been very pleased with service been coming here for years very pleased

 

Reviewed by: Marie Wright on 27/01/2015

Overall rating:

5

“Better than five star.”

An excellent clean, friendly veterinary surgery with exceptionally professional staff.

 

Reviewed by: Charlie on 26/01/2015

Overall rating:

5

“Perfect!”

Friendly staff ! Great for accommodating my dog ! Felt secure that the staff knew how to handle my dog with such great care !

 

Reviewed by: daisy dora on 26/01/2015

Overall rating:

5

“excellent practice. ”

We have been using Black's since the early 1980's. That in itself should speak volumes about how well they treat both pet and owner. I have found that no matter what the problem they are always there to help,treat and support. As can be imagined over such a long time our visits have not always been for the happiest of reasons. I can honestly say that no matter the reason Black's provide emotional support for the owners and it truly comes from the heart. They will laugh and smile when things are getting better and hug and cry when there is no more they can do. To this end they always provide the best advice and possible solutions, they are not afraid of saying they cannot do anything more, they will say they can do nothing else and give you their best advice, then compassionately ease your pet's suffering. Once when I visited with my springer, daisy she had a fit in the waiting room. I was terrified as it had never happened before. Before I knew it there was a vet by my side treating my dog. The receptionist took me to a quiet room, offered tea or water as well as much needed tissues. The next time I saw Daisy she was all wags as though nothing had happened. I thought I had lost her. Now she has to wait in the car as she panics in the waiting room, they are all aware of this and even let her in through a side door to reduce her stress. I cannot say how much this means both to her and to me. They don't treat my pet as another pay cheque, they really care for all pets large or small. There is no other practice that I would so whole heartedly recommend to anyone. If I could have given more stars in the review I would have, but even then it wouldn't have been enough.

 

Reviewed by: Miriam on 26/01/2015

Overall rating:

5

“Staff”

Friendly, helpful and caring staff. Always have time to talk and explain things clearly.

 

Reviewed by: Jeff Gowen on 26/01/2015

Overall rating:

5

“Always there when needed”

Blacks Vets have seen to and looked after my cats time and time again. I've no doubt that they receive nothing but the very best care and I'm extremely grateful that I can rely on such an honest and caring practice to look after my furry friends!

 

Reviewed by: louise tether on 26/01/2015

Overall rating:

5

“Blacks saved my cats life”

My cat Baxter was shot in the leg last year at close range by a pellet gun. Part of his leg was shattered and he nearly died from shock. The dealt with him in a professional and loving mannet. I cant thank them enough for looking after my furry baby
They always kept me uptodate with my his progress and he is always fussed over when he has his checkups!!!!!

 

Reviewed by: Mtsireud on 26/01/2015

Overall rating:

4.8

“Great people, truly care about what they”

Great people, truly care about what they're doing.

 

Reviewed by: maria1992 on 26/01/2015

Overall rating:

5

“excellent”

having had several dogs during my life they have all been taken to blacks. They work wonders. In 5 dogs we've had cardio myopathy, spondylitis, pancreatitis, hip displacer, cancer several times, infections from the garden and heart murmurs they have treated the dogs with the upmost care and respect . When our 2 of the dogs passed away we received a sympathy card , they are in my opinion the best vets around. While waiting to be seen we have met people who have moved away from the area but still come back for the quality of service that blacks. Vets offer. Special thanks to Brian and Girish for the care they have given and extra life they gave my dogs.

 

Reviewed by: Smudge on 26/01/2015

Overall rating:

5

“Smudge heart murmur ”

When the quinton branch diagnosed my boy smudge with a heart murmur I was devastated. My boy already has felv which is a big illness as it is but blacks done everything they could to calm my fears about smudge. The heart specialist put smudge on a course of life long medication and have seen him twice since his diagnosis last October. Although it's not the worse heart murmur it's not the best ether. Mr Thackeral has assured me that they will do everything they can for my special boy and will let me know when the time is right to say goodbye. I can't thank this veterinary practice enough for their help and support. Because of these special people I get to be with my favourite fur baby a lot longer. ( by the way smudge will be celebrating his 6th birthday end February which is rare for felv positive cats ). Thank you thank you is all I can say.

 

Reviewed by: LexiLily on 26/01/2015

Overall rating:

5

“Spartan”

Thank you for Making Spartans finally days so comfortable for him, for going above and beyond to save his life,unfortunately his life couldn't be saved but all the cuddles and fuss he had from you in that week were priceless x

 

Reviewed by: lynette on 26/01/2015

Overall rating:

5

“outstanding service”

Blacks vets have been fantanstic with my dog annie and my cat alfie couldnt recommend them enough. All the staff are friendly and made us feel welcome from our very first visit thank you blacks you all do an amazing job x

 

Reviewed by: tilly on 26/01/2015

Overall rating:

4.6

“tilly coldicott”

Grear t honest caring professional service

 

Reviewed by: Millie on 26/01/2015

Overall rating:

5

“Millie Hodgetts”

I would 100% recommend Blacks to anyone. The care and treatment Millie has received has been outstanding and we couldn't be more grateful. Thank you to all.

 

Reviewed by: kobe on 26/01/2015

Overall rating:

5

“kobe”

Very happy with my vets at blacks

 

Reviewed by: Jake Harper on 26/01/2015

Overall rating:

5

“Jake Harper”

We are treated very well. Everyone is very helpful and caring, paying lots of attention to animals and owners alike.

 

Reviewed by: rosie on 26/01/2015

Overall rating:

4.8

“rosie”

All staff friendly and helpful

 

Reviewed by: Twiggy on 26/01/2015

Overall rating:

5

“Twiggys care”

Although we are registered at the Quinton branch we have on a few occasions taken Our Greyhound Twiggy to the Dudley branch for specialised treatment.
Last year she was attacked and had to stay there for two nights, where she was well cared.
Very professional staff all round.

 

Reviewed by: deedee on 26/01/2015

Overall rating:

5

“deedee review”

Great service as usual

 

Reviewed by: beverley cope on 25/01/2015

Overall rating:

5

“Thank you”

Blacks have looked after my dog for 10 years it is with regret Morgi died 22.1.15
Having been kept fit and the greatest little westie on this earth. Inoperable Cancer snatched
Him from Us. Blacks are saints if you love your animals
These are the people to trust

 

Reviewed by: jodie on 25/01/2015

Overall rating:

5

“excellent care for all of my animals ”

I have always been really impressed with everyone at BLacks, reception are great, the cleaner works really hard as the place is always spotless and the vets are all excellent. I have a rescue Labrador with lots of people issues but he has always been handled very sensitively and the care always second to none. The administration is also excellent as my insurance claims are always dealt 'with efficiently and I think all at Blacks are great

 

Reviewed by: Adam Johnson on 24/01/2015

Overall rating:

5

“Specialist Care”

I have a Bengal Eagle Owl who broke her leg. I took her to a nearby "specialist" who incorrectly splinted the leg and told me I would need to travel 100 miles for repair. I contacted Blacks who were very close to me and they told us they could do the operation at their hospital. The operation put external fixation onto her leg. All the staff were very caring and professional and the vet even called us from his home on the night after the operation to check on her progress. Follow ups were the same, all staff enquiring after her.

I would highly recommend this vets to any of my friends and family.

My owl has now made a complete recovery such that you cannot notice which leg she injured

 

Reviewed by: jPrice on 24/01/2015

Overall rating:

5

“Charlie x”

Blacks had been Charlies vets for sometime, but last August we had to have her put to sleep, Blacks vet met us there within the our and they were so lovely with my children, myself and more importantly with Charlie, they were professional, sympathetic and sensitive, they gave us time to say goodbye to her.

We are now ready to have another family dog and we will be using Blacks again.

Thank you

 

Reviewed by: George on 24/01/2015

Overall rating:

5

“Scratched Eye Treatment”

Blacks vets were very good with George's op and after care. Before the op, it was explained thoroughly and the risks and responsibilities involved after it. After the op, we were seen weekly to monitor his eye. Kevin and Thakral were really good and were really professional and caring when dealing with George.

 

Reviewed by: Toni on 23/01/2015

Overall rating:

4.6

“Supporting my pet”

Lovely practice. Brian Hogan is a brilliant vet & has been very supportive with my dog who's been diagnosed with liver disease

 

Reviewed by: jake on 23/01/2015

Overall rating:

5

“jake”

my cat jake was taken to blacks in Dudley yesterday, jake is such a friendly lovable cat and approaches any animal and any person, however Wednesday night he wouldn't come in and at 1.30am yesterday morning he was attacked by a dog outside my house, jake had a fractured jaw lost two teeth a hole in the roof of his mouth and had had to have his left eye removed, but due to the love and care given by blacks vets jake is now home and I carnt thank blacks enough, from the bottom of my heart I wish to that everyone there, what a wonderful friendly place it is. anyway we got home let jake out his cat box and he made his way right up to my bedroom and there he is lying at the bottom of my bed like a lord, jake I love you so much snf you lot at blacks I could kiss you all for what you have done. i started using your vets when it was peel and black and have been coming there for 30years now, many many times people have said to me that your to expensive, do I think you are, no I certainly don't, the love the care you show to the pets is worth every penny, again thankyou fronm the bottom of my heart for everything you,ve done over the last two days, me and jake love you all, thankyou,xxx

 

Reviewed by: ellie on 23/01/2015

Overall rating:

5

“review”

We have used this vets for many years and always recieved a helpful and professional service.

 

Reviewed by: amy on 23/01/2015

Overall rating:

4.8

“review”

Good friendly and helpful vet and reception staff

 

Reviewed by: pheobe on 23/01/2015

Overall rating:

5

“pheobe”

Hallways very good service

 

Reviewed by: domino on 23/01/2015

Overall rating:

5

“cat care”

Always have excellent service. Staff are friendly and always helpful

 

Reviewed by: Milo on 23/01/2015

Overall rating:

5

“Always a professional and caring service”

I have used Blacks for several years and wouldn't hesitate to recommend them

 

Reviewed by: Mrs Marianne Wainwright on 23/01/2015

Overall rating:

5

“Why I would always use Blacks Vets”

Even when my dog was a puppy with 'training' needs well into puppyhood Blacks knew what to look for and were right on the button with an ectopic ureata (hope it's spelt right) and were there to help me and Millie through the ordeal. Similarly when my cat had recurring problems with her mouth their vet Brian Hogan was right on the ball and knew of advancing medicine practices for animals. He diagnosed a auto immune type problem that I cannot remember the name of, but he also knew of a treatment, again I can't remember the name of the drug, but it is/was used in humans for cancer and was then just beginning to be use on dogs. With research and our blessing Mr Hogan treated our cat who went on to make a full recovery, I believe this treatment is now licensed for cats.

Mr Hogan has treated all our animals, dogs/cats and tortoises and I have never known any of them be unduly scared of being 'at the vets' or Mr Hogan not knowing what is wrong with them or at least the area where the problem is coming from. Blacks being a large practice has many vets and each would have their own area of expertise with which to draw from, I understand Blacks also encourage continual ongoing research and training for both their vets and nurses.

I only know the surgeries at Lye and Dudley but both are so clean and welcoming both my animal(which ever one it is at the time) and myself are immediately less apprehensive about 'being at the vets'!

 

Reviewed by: richardrich on 23/01/2015

Overall rating:

5

“well pleased with servce”

Maggie not stressed all most pleased with the service we recieved

 

Reviewed by: Natalie1992 on 23/01/2015

Overall rating:

5

“Happy helpful staff ”

Staff there are friendly helpful and just pleasure to speak to. Whilst I attended I seen how loving they are toward the vets, compared to others, where it's clinical service. Take their tons to spend with your pet and give you all the information needed such as dates for injections etc.

 

Reviewed by: Clare Allcock 07955137483 on 22/01/2015

Overall rating:

5

“Blacks vets dudley”

We needed a vet on a Saturday in an emergency. Blacks saw out dog immediately offered professional and sound advice. G ave us a realistic idea of costs involved and allowed us to make decisions based on all options available. They really love the pets they treat show kindness dignity and respect. They gave information and best and worse case scenarios based on experience and not on costs and profit. There care was second to none. All the staff involved from reception to pharmacy nurse to vets were all so caring and concerned. I would not hesitate to recommend blacks vets for your pet. A full. 5 star service

 

Reviewed by: Kobi Price on 22/01/2015

Overall rating:

5

“Kobi Price”

Very satisfied. Lovely people. Lovely vets. Everyone is very nice to the pets.

 

Reviewed by: martin and gypsy on 22/01/2015

Overall rating:

5

“martin and gypsy”

I cannot thank the vets, especially Girlish Thakral, Brian Hogan and Kevin Orembo, the nurses and reception staff enough for looking after our dog Gypsy. She has had a few problems since August last year and we have received first class service from all the staff. Thank you :-)

 

Reviewed by: marmalade woodfield on 22/01/2015

Overall rating:

4.6

“hospital”

Very good service from all at a very stressful and worrying time due to my cat having to be hospitalised for 2 days. The only thing thast would of been very helpful to myself is if my cat could of been transported back to my local practice as I don't drive.

Brian Hogan
Partner

Thank you very much for your lovely review. We hope Marmalade is doing well after his dental work.

We regularly do transfer patients back to their local branch if it is requested. Unfortunately, after a general anaesthetic, it can be hard to predict when the patient will have recovered sufficiently to be safely transported. As we offer extended opening hours, and make as many appointments available as possible in the evenings, all staff are needed at this time, and ambulance transfers are not always available at that time of day.

Wishing Marmalade a speedy recovery.

 

Reviewed by: cameron on 22/01/2015

Overall rating:

5

“cameron”

Came to have teeth cut on rabbit happy with service

 

Reviewed by: skye shaw on 21/01/2015

Overall rating:

5

“skye shaw”

Very happy with the people and the service

 

Reviewed by: molly cooksey on 21/01/2015

Overall rating:

5

“molly cooksey”

Always friendly and helpful

 

Reviewed by: janice on 21/01/2015

Overall rating:

5

“blacks vets”

I have always been treated well and my pets looked after the puppy party was great my puppy loved it.

 

Reviewed by: Charlie Walters on 21/01/2015

Overall rating:

5

“Charlie Walters”

Excellent service and respect shown to my Dog. Highly recommended.

 

Reviewed by: toffee on 20/01/2015

Overall rating:

5

“awsome”

Toffee is always happy after the vets and she now has a new name by Tracy w (toffee two teeth)

 

Reviewed by: paige1992 on 20/01/2015

Overall rating:

5

“Brilliant”

I have been coming here for many years and every time I do come up, with my chihuahua`s, the staff have always been professional, helpful, polite and always have a smile on their faces. They are a credit to your company. Would highly recommend blacks vets dudley

 

Reviewed by: Rachel Allen on 20/01/2015

Overall rating:

5

“Blacks Vets love their patients ”

Every member of staff seem to greet their patients like they are their own pet - it's so lovely and gives you confidence your pet will be treated as if it were their own

 

Reviewed by: rev on 20/01/2015

Overall rating:

5

“our experience so far...”

Had our great Dane Rev in the Dudley branch for regular check ups. We have been extremely impressed with the service and recommendations for his wellbeing. Highly recomended !

 

Reviewed by: Danielle Ledington on 20/01/2015

Overall rating:

5

“Brilliant service lovely staff great place thank you.”

loved how quick and efficient the staff were. They are friendly and so kind for making me and my dog welcome.

 

Reviewed by: fiona on 20/01/2015

Overall rating:

5

“:)”

Fantastic service and really care for my pets

 

Reviewed by: tessa drew on 20/01/2015

Overall rating:

5

“tessa drew”

We have always found the staff and vets at blacks to be very good understanding and most professional and nothing is to much trouble

 

Reviewed by: Julia on 20/01/2015

Overall rating:

5

“Poppy”

Brilliant vet Mr Hogan and lovely staff.

 

Reviewed by: Kirsty on 19/01/2015

Overall rating:

4.8

“Blind rescue”

A couple of weeks ago I saw a photo shared on Blacks Vets Facebook page. It told the story of a blind tabby cat who had been brought into the Dudley hospital a few days before Christmas. They had appealed for owners but he wasn't chipped and no one came forward. I made a comment to offer a home in case the owners weren't found and to my surprise Blacks Vets sent me a message about taking it further. We contacted them shortly after; the staff there informed us he was completely blind as a result of high blood pressure, and had to have some tests done before they could give clearance to adopt him.

Fast forward and we now have the tabby cat safely at home and have called him Percy. He will likely be on medication for a long time to control his blood pressure.

So this review is just to say that if it wasn't for the nurturing care and dedication of all the vets and nurses at Blacks Vets, Percy may not have made it. The staff communicated well with us throughout and put their neck out in order to allow us to adopt him. We will be taking Percy back in a few weeks time for a check up.

Thank you all again.

 

Reviewed by: Vanessa Thomas on 19/01/2015

Overall rating:

5

“Canine care at its best”

We recently had the worry of our new black labrador puppy having a nasty allergic reaction. We are new dog owners and we were so reassured by the friendly and professional staff at Blacks. They couldn't do enough to help and support us with excellent treatment and personal service. The staff put us and our precious puppy at ease and we were treated with the upmost respect. Blacks is modern and spotlessly clean and the staff took time to explain things to us an advise us on our options at every stage so that we could make well informed choices for the care of our puppy Eddie. He is now fully recovered and we feel totally reassured that we have chosen the right vets to care for Eddie for the rest of his life. Thank you.

 

Reviewed by: jasper fear on 19/01/2015

Overall rating:

4.2

“jasper fear”

Very helpful staff, informative and always cheerful.

 

Reviewed by: Millie Arrowsmith on 19/01/2015

Overall rating:

5

“Millie Arrowsmith”

Always helpful and understanding when Millie is unwell and mommy is stressed.

 

Reviewed by: jasper Bradley on 19/01/2015

Overall rating:

5

“overall review”

Always a pleasure to visit

 

Reviewed by: Gaelle on 19/01/2015

Overall rating:

4.8

“Thorough, professional and genuinely caring vets and staff”

My old 10 year old Golden Retriever Sam had been lame on and off for months and my vets just kept giving painkillers saying this type of breed was just likely to suffer from arthritis, especially in their senior years. I looked for a referral and discovered Blacks where I asked for a second opinion from Dr Hogan who diagnosed Sam with a damaged cruciate ligament. Dr Brian Hogan operated on Sam and fixed him brilliantly. It was a slow recovery given his breed and age but Sam is now going on 13 without any lameness and until recently (he is an old boy now!) was happily galloping around. AND as bonus : During Sam's post op care, Dr Thakral discovered that Sam had tumours in his testicles which were promptly removed and now I honestly believe this has saved his life.

 

Reviewed by: molly smith on 19/01/2015

Overall rating:

5

“molly smith”

Very happy with reception and the vet I saw was very charming lovely welcoming place

 

Reviewed by: Tillie cooper on 19/01/2015

Overall rating:

4.8

“just joined”

We have recently changed to blacks vets and are very glad we did.

 

Reviewed by: james2015 on 19/01/2015

Overall rating:

5

“sooty wilkes”

Very good vets.

 

Reviewed by: Alfie on 19/01/2015

Overall rating:

5

“Alfie the yorkie.”

I have only been registered with Blacks vets for a year. with Alfie my rescue yorkie. He went first for his injections, at Sedgley and has been there for a skin allergy and then, he was holding his leg up and we took him to Sedgley. He was booked in at Dudley for an x ray and he had torn his cruciate ligament. He was able to be operated on straight away, I can fault nothing about his treatment then or his after care. Me and Alfie cannot thank them enough for the care he gets, it is all explained so clearly.

 

Reviewed by: Molly Denigan on 19/01/2015

Overall rating:

5

“Molly Denigan”

Throughout the 11 years we have been bringing Molly she has been very happy and she loves coming to the vets as everyone is so friendly.

 

Reviewed by: Beth (Green) on 19/01/2015

Overall rating:

4.6

“Beth (Green)”

Kind and professional staff. Clinic is clean and pleasant.

 

Reviewed by: Ruby Emery on 19/01/2015

Overall rating:

5

“Ruby Emery”

It is like home from home. More like dealing with best friends.

 

Reviewed by: max gibson on 16/01/2015

Overall rating:

5

“my max”

Max was a poorly boy, we feared the worst but due to the expertise and excellent care from everyone at blacks we have hope. Not out of the woods yet but looking positive. Even though the news has not always been good we have been treated sympathetically but honestly. Max couldn't be in better hands.

 

Reviewed by: molly bair on 16/01/2015

Overall rating:

5

“brilliant”

Always friendly,caring and professional.

 

Reviewed by: biscuit on 16/01/2015

Overall rating:

5

“ rolls royce of vets”

Have been coming to blacks for over 15years with all our pets and the service is totally outstanding

 

Reviewed by: roxy worrall on 16/01/2015

Overall rating:

4.6

“richard worrall”

Very professional but fees higher than expected.

 

Reviewed by: bobby on 16/01/2015

Overall rating:

5

“tia darby”

Fantastic vets

 

Reviewed by: jess on 16/01/2015

Overall rating:

5

“friendly and caring”

We needed a practice that would recommend the best courses of treatment.
We found an extention to the family and friends for our pet.

 

Reviewed by: rosie tonks on 16/01/2015

Overall rating:

4.6

“rosie tonks”

Front of house and vets , good service ' but the prices of treatment I feel is way too expensive.

Blacks Vets - Dudley Hospital
Simon Gubbins, Partner

We take on board this comment on cost. As a practice we try very hard to be affordable and have very good value preventative health packages and neutering discounts. That being said, as a hospital based practice with very expensive facilities and equipment and highly trained staff running true high quality 24 hour care, sometimes our fees can seem high. We would suggest that for the quality of care involved they represent good value. However we are grateful for the feedback and will try to keep downward pressure on prices without compromising the care we try to offer.

 

Reviewed by: Chris on 16/01/2015

Overall rating:

4.8

“prompt”

Always good service and prompt' staff very friendly.

 

Reviewed by: pippa on 16/01/2015

Overall rating:

5

“pippa turley”

Another nice visit

 

Reviewed by: t.dalton on 16/01/2015

Overall rating:

5

“bernie dalton”

brilliant vet.

 

Reviewed by: lulu griffiths on 15/01/2015

Overall rating:

5

“Lulu Griffiths”

The vets did everything they could to assist
Lulu when she was I'll and came to a successful outcome. The staff are all friendly and helpful.

 

Reviewed by: Sheba Phillpotts on 15/01/2015

Overall rating:

4.8

“Sheba Phillpotts”

Very friendly service. Dogs are well looked after. Sheba loves coming here especially for the treats. First class service.

 

Reviewed by: meg Stanford on 15/01/2015

Overall rating:

5

“meg stanford”

Lovely people ,lovely place would recommend to all pet owners.

 

Reviewed by: prego on 15/01/2015

Overall rating:

5

“very happy with the service”

Very happy

 

Reviewed by: fugde mauldridge on 15/01/2015

Overall rating:

5

“fudge mauldridge”

We are happy with the service with the vets

 

Reviewed by: Caroline on 15/01/2015

Overall rating:

5

“Cocoa ”

My dog had an operation at Blacks Vets Dudley 6 weeks ago. He has been so well looked after before during and after his op.

 

Reviewed by: roxy davies on 15/01/2015

Overall rating:

5

“roxy davies”

Have been with the vets from year always found staff and every on hu works for the vets excellent

 

Reviewed by: Jasper on 15/01/2015

Overall rating:

5

“Great service ”

Had a great service very friendly and professional. Jasper always goes away wagging his tail :-)

 

Reviewed by: Sarah on 14/01/2015

Overall rating:

5

“Great Vets”

Great vets, the best we have used would recommend to everyone

 

Reviewed by: mollie on 14/01/2015

Overall rating:

4.6

“mollie”

Practise very professional and offer excellent advice and treatment

 

Reviewed by: ben on 14/01/2015

Overall rating:

4.8

“happy customer”

Very happy with service and would recomend

 

Reviewed by: Harvey on 14/01/2015

Overall rating:

4.6

“Very good service”

Good service, good and friendly staff, overall always a good and helpful experience

 

Reviewed by: Tracey on 14/01/2015

Overall rating:

5

“stuck sock”

Just wanted to say thank you to Brian the vet and the team at Dudley for taking such good care of my spaniel after he swallowed a sock. I almost lost him a few years ago from eating a hair scrunchie which meant he was opened up and seriously ill for some time. They used an instrument which grabbed the sock from his tummy without opening him up, he was out at lunchtime as bright as a button with no ill effects whatsoever, brilliant care and service. Tracey

 

Reviewed by: fern and rusty on 14/01/2015

Overall rating:

5

“Excellent”

Excellent service professional staff lovely with me and my animals

 

Reviewed by: milly perks on 13/01/2015

Overall rating:

5

“milly perks”

Great service, couldn't fault it.

 

Reviewed by: patch butler on 13/01/2015

Overall rating:

5

“Patch Butler”

I have used this practice for many years and always found the staff very friendly and helpful. The treatment that my dog has received has always been very professional and has helped him though some very bad times. I would reccomend this practice to anybody.

 

Reviewed by: spike on 13/01/2015

Overall rating:

5

“Spike”

I have been coming to blacks for years. Always excellent service and friendly

 

Reviewed by: brodie thompson on 13/01/2015

Overall rating:

5

“excellent in every way”

We have attended the practice with our dog Brodie for the past 3 years and on every ocassion have found everyone here to be most helpful ,kind and very professional. They have always answered any queries and concerns with patience. We are very happy with the service we receive here both from vets and staff.

 

Reviewed by: fiona on 09/01/2015

Overall rating:

5

“blacks vets is a wonderfull place staff are amazing friendly”

Blacks vets is such a lovley place to take my babys to,whenever ive been up either for an emergency or a general check up they have been friendly and done a great job looking after my 3 dogs,i trust them 100%

 

Reviewed by: Blossom on 08/01/2015

Overall rating:

5

“fabulous vets”

All the staff are amazing and I couldn't ask for better. Amazing, Fantastic, Wonderful!!!

 

Reviewed by: missy hudson on 08/01/2015

Overall rating:

4.6

“missy hudson”

Very happy with reception and vets.

 

Reviewed by: jenny wythes on 08/01/2015

Overall rating:

4.8

“jenny wythes”

Staff brilliant, helpful, always accomodatingv with appointments. Very satisfied.

 

Reviewed by: Jan Jewkes on 07/01/2015

Overall rating:

5

“Bilbo Baggins makes it to the New Year”

I just wanted to say a huge thank you to Brian Hogan, nurses and reception at Blacks at Dudley for making my lovely Border, Bilbo Baggins, comfortable at Christmas. He had not been well for some time and after investigations at the hospital he has Cushings disease along with other things in his elderly years. We honestly didn't think he would make it to Christmas as he had been so poorly and in so much distress, we were so worried. We moved from another vets which is always a worry but honestly the care could not have been better, all of his records moved across without me having to worry, and I do wonder if he would still be here now if the diagnosis had not been so quick. Reception staff were friendly and helpful, the nurses made such a fuss of him and I cannot be any more grateful for the thoroughness and care from Brian, Bilbo's vet. I know he won't get better, but my boy can go for a little walk, wag his tail and sleep at night now, and best of all he made to to Christmas and New Year when we thought he wouldn't, really means so much to still have my little old chap with me. Thank you to everyone. Jan Jewkes

 

Reviewed by: missball on 23/12/2014

Overall rating:

5

“missball”

Excellent vets

 

Reviewed by: lily pritchard on 22/12/2014

Overall rating:

5

“lilys vets”

Lily's vets are very caring and treat the animals like people. They are very sympathetic when you loose a vet.

 

Reviewed by: topsie on 22/12/2014

Overall rating:

5

“topsie”

Marvellous vet

 

Reviewed by: bertie on 18/12/2014

Overall rating:

5

“have used blacks for over 29 years - would not go anywhere else. they have always looked afrwee my cats and un fact i dont think bertie would be here today if not for them.”

have used blacks for over 29 years - would not go anywhere else. they have always looked afrwee my cats and un fact i dont think bertie would be here today if not for them.

 

Reviewed by: ozzie on 18/12/2014

Overall rating:

5

“fab”

All staff were fantastic what they have done for Ozzie is unbelieveabke couldnt ask for a better service

 

Reviewed by: Lola on 18/12/2014

Overall rating:

5

“fantastic practice ”

Having been with blacks for over 25 years I would not contemplate going anywhere else. Brilliant staff and friendliness goes way further than just "doing their job" have reccomended to several friends family and colleagues .

 

Reviewed by: george and missy on 17/12/2014

Overall rating:

4.6

“Great Service and lovely people”

Great service lovely people

 

Reviewed by: millie on 17/12/2014

Overall rating:

5

“xx”

Staff are really pleasant

 

Reviewed by: Gwen on 16/12/2014

Overall rating:

4.8

“Gwen”

This veterinary practice must be the best in the country. All of the staff are the most considerate to animals and humans alike. Every respect for the care and compassion shown.

 

Reviewed by: angel on 16/12/2014

Overall rating:

5

“angel”

Blacks vets have always treated both angel and ourselves with professionalism would recommend.

 

Reviewed by: Victoria on 12/12/2014

Overall rating:

5

“best vet in the midlands”

Over many years, and several poorly pets, I have received the best care and attention for my furry family. I have been a client for over 20 years and would recommend the practice to everyone needing veterinary services.

 

Reviewed by: tia on 10/12/2014

Overall rating:

5

“beettys review”

Can always trust you to give 100% to both my animals and. Myself no one could give more




 

Reviewed by: Lily on 10/12/2014

Overall rating:

5

“Best vets ”

Best vets I have ever used. They care about your pet would reccomend them to anybody.

 

Reviewed by: tdabbs on 10/12/2014

Overall rating:

5

“very well”

Very helpful and friendly staff

 

Reviewed by: katie on 09/12/2014

Overall rating:

4.6

“miss masters”

Very professional friendly staff. Always take good care of my dog.

 

Reviewed by: Topher on 05/12/2014

Overall rating:

5

“Topher"s Recovery”

My cat, Top her, developed a nasty eye condition. It was blood-shot and he was obviously in pain. I'd taken him to see various vets but I was getting a variety a diagnoses and the condition was getting worse not better. I was referred to Blacks, Dudley Vetinary Hospital where he saw Mr Kevin Orembo. He was so kind and good with Topher , and went to great trouble to get a correct diagnosis rather than just continue with the diagnosis and treatment for which he was referred. It turned out, he had a rare condition that, had he just followed the previous vets instructions, then it would have aggravated the condition and could have lost the eye.
He was thorough and diligent and I (and Topher ) owe him alot, I cannot praise him highly enough. Also, all the nurses at the practice have been so helpful, as I am disabled, they carry Topher to and from the car for me ( and he's no lightweight!) and it's always with a smile.

 

Reviewed by: Demi-Lee Hughes on 02/12/2014

Overall rating:

5

“Thank you ”

Been to both Quinton and Dudley Surgeries all staff are polite, helpful and reassuring. They genuinely love every animal that comes into their surgeries, thank you for looking after my puppy and keeping me up to date every step. X

 

Reviewed by: underhill on 28/11/2014

Overall rating:

5

“extremely helpful and honest”

Very friendly and make you feel at ease great with the pets and owners

 

Reviewed by: Dormston on 22/11/2014

Overall rating:

4.6

“Care far beyond just your pet”

Our Blue Merle Border Collie Murphy had developed a lipoma on his hip. It is not unusual for this breed, and Blacks vets had been "watchful waiting" because normally they stop growing as quickly as they start growing. Murphy was 11 years old at the time, and while in good health removal was to be avoided if possible.

The problem is the lipoma did NOt stop growing. It grew to even change Murphy's gait. Our vet in Sedgley's Blacks referred us to Mr Horgan at dudley animal hospital to review. he strongly recommended removal as it was large and showing no signs of stopping its advance. It was probably pressing on his internal organs as well as growing out.
And so we agreed to this major surgery.

Wonderfully Murphy woke up with his tail wagging after four hours of surgery, removing a 3.2 kg tumour ! He was basically bisected by the operation scar and had a drain in it.

The nurses and Dr Horgan could not have been more supportive, and despite being worried were were absolutely certain that Murphy was not only being looked after, but LOVED by the staff.

After three days in hospital we bought Murphy home. He still needed care but was glad to get home.

Weekly visits to remove drains and stitches and to check for infection lasted four weeks. All were professional and caring.

Murphy was soon back to BETTER than normal and learned to walk and run without carrying a massive weight on one hip.

We were insured through petplan who I also recommend wholeheartedly. More expensive perhaps than some competitors but they never refuse a trusted vet's claim.

Blacks gave Murphy a new lease of life. We are eternally grateful. Highly recommended.

 

Reviewed by: shellymartelly on 25/10/2014

Overall rating:

5

“bo ”

bo was out on a walk in our area where there are a lot of caves and rocks etc she somehow managed to fall over a rock face and drop 50ft into brambles etc...my son for no thought for his own safety scrambled down to her but unfortunately she couldn't move how he managed to clamber back up holding a staffy i'll never know she was rushed to blacks vets dudley where it became clear she had broken both her front elbows.she was x-rayed next day where her injuries were fully revealed....shattered front elbows in many many places....but thanks to the wonderful Brian Hogan and his team they have manged to fix/screw/pin/plate her all back together i am truly grateful for their compassion ,care and dedication whilst they had Bo she is home now and hopefully on the road to recovery

 

Reviewed by: Freddie on 14/10/2014

Overall rating:

5

“Freddie Redfern-Perks”

Lovely vets with lovely staff.


 

Reviewed by: Lyla on 14/10/2014

Overall rating:

5

“Lyla”

What fantastic service from everyone couldn't fault anything I feel lyla is in very good hands when I leave her at the vets

Thank you all

 

Reviewed by: Lyla on 13/10/2014

Overall rating:

5

“Lyla”

What fantastic service from everyone couldn't fault anything I feel lyla is in very good hands when I leave her at the vets

Thank you all

 

Reviewed by: hilly on 13/10/2014

Overall rating:

4.8

“hilly”

Coming to Blacks I know my pet is in safe caring hands.

 

Reviewed by: sasha on 10/10/2014

Overall rating:

4.8

“professional”

Very professional and friendly staff

 

Reviewed by: molly bella and rosie on 09/10/2014

Overall rating:

5

“excellent service”

All the staff are very friendly and helpful.

 

Reviewed by: bailey on 09/10/2014

Overall rating:

5

“bailey”

Brilliant service allways there at the end of the phone

 

Reviewed by: gypsy c on 09/10/2014

Overall rating:

5

“gypsy c”

Gypsy recently came in for a scan, I was really worried about her but Mr Thakral and the nurses were brilliant and looked after her. She came home happy :)

 

Reviewed by: Molly on 09/10/2014

Overall rating:

4.8

“molly”

We have been coming to blacks for many years with dogs and cats and have always been very pleased with your service and care of all our pets, and us! We have usually seen Mr hogan and the late Mr orr, and can't recommend them highly enough.

 

Reviewed by: Marianne on 09/10/2014

Overall rating:

5

“Further comment..........”

..........no further comment really necessary, their professionalism, knowledge, care and welfare is so diligently demonstrated every day! No other vet for me, and with my animals I have seen quite a few.

 

Reviewed by: buddy on 08/10/2014

Overall rating:

5

“yes”

My pet is always in safe hands and the staff r always very kind

 

Reviewed by: merlin on 08/10/2014

Overall rating:

5

“merlin”

Excellent service at all times.

 

Reviewed by: tilly on 08/10/2014

Overall rating:

5

“brilliant people great service”

We have always found staff friendly and helpful always got a smile on there face and very loving to our pets.

 

Reviewed by: Molly on 02/10/2014

Overall rating:

5

“Treatment”

Excelent

 

Reviewed by: Michelle on 28/09/2014

Overall rating:

5

“Simply fantastic”

In May this year 10hrs after we brought her we had to rush our Choccie Lab puppy Maisie into Blacks hospital, she had severe diraahoea with blood in it and was very lethargic......initial scare was parvo! Also on same day our 7 yr old choccie lab Bailey was constantly vomiting and not settling.....I rang the vets crying down the phone as so worried about Maisie and Bailey
I was advised to take Maisie and Bailey straight in and when I arrived I was treated with kindness and compassion over my distress....we left that day leaving both dogs in their capable hands and now both dogs are fighting fit and Maisie is 6months old and is thriving......
My previous vet practice always treated me like an over protective dog owner and talked to me like I was stupid, however since I have taken my pets to Blacks Vets I have been treated with professionalism and compassion and had every aspect of their care explained to me in a non patronising way.......but mostly both my pets have been treated with the expert care and I never hesitate taking either of them there......they love the fuss and treats!

 

Reviewed by: chris bennett on 14/09/2014

Overall rating:

5

“ben carter ”

blacks have always put my pets first from arrival 2 departure i would never trust another vet 2 treat my pets my pets are my family and blacks treat them as such my heart felt thanks 2 all at blacks 4 taking care of my family

 

Reviewed by: tara on 03/09/2014

Overall rating:

5

“tara no more b b q”

Tara was rushed into blacks vet dudley hospital she had eaten a corn on the cob husl
It had lodged in her gut, if it wasnt for them I wouldnt have tara their quick thinking and getting her to surgery straight away I would of lost her, they were brilliantj, the 3 days they had her for they kept me informed about her condition right from the start
O would recommend blacks vets to every one who have animals. Thankyou xx gillian cunningh taras mom x

 

Reviewed by: David on 28/08/2014

Overall rating:

4.8

“service great”


 

Reviewed by: alan on 27/08/2014

Overall rating:

5

“sammy warr”

Sammy gets the best treatment every time I visit Blacks

 

Reviewed by: kate on 24/08/2014

Overall rating:

5

“Excellent overnight hospital care. ”

My cat has to go into the vets from time to time to have a drip as he has chronic kidney failure. At my previous vets, he had to be transferred back and forth to a different "out of hours clinic" every evening and then back in the morning. At Blacks he gets to stay in the same place until he is discharged! And there is a nurse there all night to look after him. The hospital fee is more expensive than my previous vet's, but when you add the out of hours clinic's fee on top , Blacks works out cheaper overall.

 

Reviewed by: Eviebridgee on 24/08/2014

Overall rating:

5

“Fantastic hospital ”

Wonderful service, respect and commitment to animals. Clean and professional. Great out of hours service, which I have had to use before and know my pets are in great hands. Great offers and healthy pet club has been a god send knowing I always have a back up of worming and flea treatment in the house to apply regularly! Regular check ups and knowing here I have emergency help if needed. Discounts if you have your pet insured they really put the animals first!

 

Reviewed by: Shameem on 13/08/2014

Overall rating:

5

“comments”

I have always found the reception staff in particular very friendly and helpful.
They in my opinion make the service stand out from other vet practises.

 

Reviewed by: rascal on 12/08/2014

Overall rating:

4.8

“rascal”

Always helpful and understanding

 

Reviewed by: blaze on 12/08/2014

Overall rating:

5

“great service”

As above

 

Reviewed by: millie on 12/08/2014

Overall rating:

5

“millie”

Excellent service

 

Reviewed by: millie on 08/08/2014

Overall rating:

5

“millie”

Excellent service

 

Reviewed by: charlie on 06/08/2014

Overall rating:

5

“charlie”

Very good

 

Reviewed by: Danielle Ledington on 02/08/2014

Overall rating:

5

“Fantastic Service”

A big thank you to the Staff at Dudley Blacks Vets. I took my 18 month old Yorkshire Terrier in with what I thought was a suspected bee/wasp sting. I called the practise up immediately to have got an appointment straight away. On arrival a nurse was near by and checked Bonnie over before we saw the vet. Both the nurse and vet and staff were friendly towards Bonnie as she is quite shy. The vet also did check and we found out it was a high temperature so a course of antibiotics was issued and now my little puppy is getting back to her normal self. I cannot thank the Staff enough they were effective and was very helpful.

 

Reviewed by: murphy on 25/07/2014

Overall rating:

5

“murphy”

All staff wonderful and professional wouldn't go elsewhere.

 

Reviewed by: jamie on 18/07/2014

Overall rating:

4.8

“jamie”

Good friendly service

 

Reviewed by: adamjohnson on 18/07/2014

Overall rating:

4.4

“Great Service and lovely people”

Cannot fault the service or staff at blacks and would highly recommend them to anyone

 

Reviewed by: adamjohnson on 10/07/2014

Overall rating:

5

“Great Service and lovely people”

Cannot fault the service or staff at blacks and would highly recommend them to anyone

 

Reviewed by: fozzy on 08/07/2014

Overall rating:

5

“fozzy”

Excellent vets

 

Reviewed by: brody on 03/07/2014

Overall rating:

4.6

“i always find everyone at this practice wonderful”

Great service

 

Reviewed by: Bruno on 27/06/2014

Overall rating:

5

“We could not have wished for better service”

Bruno sadley passed away but during his 13 years he had been looked after by Brian Hogan and the staff are great friendly and they put you and your pet above all first and no time is too much for them.
When Bruno was to be put to rest Brian came to our house and it made all the more better.
The staff are the best and I would reccomend them always

 

Reviewed by: jaffa on 26/06/2014

Overall rating:

5

“jaffa marsh”

Good services and always helpful

 

Reviewed by: bonnie lucy hill on 26/06/2014

Overall rating:

5

“bonnie lucy hill”

Great service, pleasant staff.

 

Reviewed by: sam on 26/06/2014

Overall rating:

5

“brilliant people great service”

Great service couldn't ask for better

 

Reviewed by: taff on 26/06/2014

Overall rating:

4.4

“taff”

Wwould not go anywhere else

 

Reviewed by: malloy on 25/06/2014

Overall rating:

5

“malloy”

Its hallways a pleasure to come to this practice. The vets and staff are always very friendly and professional.

 

Reviewed by: tilly on 24/06/2014

Overall rating:

4.6

“fantastic practice ”

Wouldn't go anywhere else. X

 

Reviewed by: monty on 23/06/2014

Overall rating:

5

“monty”

Excellent service and very helpful staff

 

Reviewed by: molly on 23/06/2014

Overall rating:

5

“molly”

Always very pleased with the care and attention shown on every visit

 

Reviewed by: paula on 23/06/2014

Overall rating:

5

“squire blue”

Thank you all for your kind help and time and patience we are so happy with the way you have all been towards and so helpful that we can't thank you enough

 

Reviewed by: jake on 23/06/2014

Overall rating:

4.8

“jake”

Very happy the way Jake,!s looked after and I wouldn't take him any where else .the staff on the reception are hallways very helpful. And polite.

 

Reviewed by: ruby on 20/06/2014

Overall rating:

5

“ruby”

Everyone is absolutely wonderful

 

Reviewed by: Mollie on 20/06/2014

Overall rating:

5

“mollie ”

Think you are excellent. Would not go anywhere else.

 

Reviewed by: skye on 19/06/2014

Overall rating:

4.6

“skye”

Always professional and well treated staff always happy to help

 

Reviewed by: olliie on 19/06/2014

Overall rating:

4.8

“ollie,alfie excellent service over”

ECX

Excelleentt

 

Reviewed by: deancooksey on 19/06/2014

Overall rating:

4.8

“constant wonderful sevice”

Never too much for the staff.

 

Reviewed by: tessa on 19/06/2014

Overall rating:

5

“i always find everyone at this practice wonderful”

I always find everyone at this practice to be good friendly and professional lovely people

 

Reviewed by: poppy on 19/06/2014

Overall rating:

5

“poppy. everyone very helpful and friendly”

Everyone very helpful and friendly

 

Reviewed by: lilly on 19/06/2014

Overall rating:

5

“lily”

Amazing, couldn't ask for better.

 

Reviewed by: louie morris on 12/06/2014

Overall rating:

4.4

“Good service”

Good service

 

Reviewed by: kelly ralph on 11/06/2014

Overall rating:

5

“service”

The vet we saw today for tia was brilliant via telephone and face to face lovely lovely man

 

Reviewed by: chocolare and midnight on 10/06/2014

Overall rating:

5

“chocolate and midnight”

Thanks for all your help

 

Reviewed by: chocolare and midnight on 09/06/2014

Overall rating:

5

“chocolate and midnight”

Thanks for all your help

 

Reviewed by: Chris Allen and Tibby on 06/06/2014

Overall rating:

5

“Our Cat Tibby”

Our cat suffered horrific injuries to her side Sunday evening. She had a large cut that exposed her insides. The vets were with her taking action in less than an hour. Don't know what we would have done without them. Great friendly service. Thank you all so much.

 

Reviewed by: daisy on 03/06/2014

Overall rating:

4.6

“daisy”

Fantastic

 

Reviewed by: Baily on 17/05/2014

Overall rating:

4.6

“Baily”

Service is absolutely first class rang at 9am within 45mins was seen by a vet giving first class treatment thank you

 

Reviewed by: Emma Johnson on 08/03/2014

Overall rating:

5

“Bird Of Prey”

We took our Bengal Eagle Owl Princess after she broke her leg. From the moment we walked into the surgery we were warmly welcomed and a fuss made of Princess. All the staff at the practice were very profesional, kind and caring not only to Princess but to ourselves.
We had been to a previous vet the day before who incorrectly splinted the leg and charged 3 times the amount just to see her and couldnt provide the specialist care that Blacks did.The cost at Blacks was around half of what the other vets quoted. Blacks also offered other options if surgery was not suitable once an x ray was performed. We were kept up to date on her progress throughout her stay and recieved several phone calls following her return home.
We can not thank them enough for all the care they have given her, and we will certainly be taking her there for any future care that she may require.We will certainly be recommending them to people we know with birds of prey.

 

Reviewed by: Sue@BlacksQuinton on 03/03/2014

Overall rating:

4.8

“Our Last Hope.”

I would like to say a very big thankyou from us all for operating on our lovely french bulldog 'Judge'. He was suffering from a suspected Hiatal Hernia and had got a elongated soft palate while already suffering from Megaoesophagus which was why he was a stray, these conditions were not covered on insurance. After a few months of trying to weigh up all options, his condition was getting worse and surgery was his only option to keep him alive. Brian Hogan agreed to perform both procedures at our Dudley hospital. The operations were a sucess and after a month he is eating and breathing alot better and back to his normal happy self and now enjoying running around on his walks with his Pooch companions instead of collapsing.Thank you Brian for going that extra mile for us- from Sue Bryan & Family."

 

Reviewed by: Cara on 25/02/2014

Overall rating:

5

“Cannot Fault Them”

Our dog is a regular to the vets, and I cannot think of a time where I've been unhappy with the service.

We visit monthly for medication, and every few months for blood tests. The nurses are always lovely to our dog and give him treats, and have even made us hot drinks when we had to walk up in the snow for medication.

 

Reviewed by: Gary H on 19/02/2014

Overall rating:

5

“friendly staff”

We have been using Black's for over 13 year's. We recently had to take my dog Blaine to them. It turned out he had cancer. The vet did all the tests whilst we waited. We have had to have in put to sleep as the cancer had spread. We would like to say how kind all the staff were they made it a lot easier for us. Many thanks

 

Reviewed by: Claire on 19/01/2014

Overall rating:

5

“best vets in the world x”

Would like to thank all the staff for there excellant and outstanding perfomance xx

 

Reviewed by: Deborah on 28/11/2013

Overall rating:

5

“Bonnie Silk”

Bonnie has had her 2nd injection and microchip she was a good girl and didn't flinch she was more interested in the treat she received while having them. It's always a pleasure visiting the surgery Brian Hogan is a wonderful veteran. Every dog I've owned has always gone to dudley blacks for over 20 years now. The staff are welcomimg and friendly and always make your visits a pleasure. Sadly I lost my other puppy a month ago but everyone was so caring and I received a beautiful card from the surgery when little layla passed. I'm so grateful to have my Bonnie with such wonderful professionals. Keep up the good work love Bonnie and Deborah xx ;-)

 

Reviewed by: George tripicchio on 10/11/2013

Overall rating:

5

“What an amazing team of vets and nurses”

George was rushed in to Dudley hospital Thursday afternoon, he was found collapsed and fitting, George was treated by Helen Guy and an amazing team of nurses. Girish Thakral also came in to help even though it was his day off and his birthday. I really don't know what I would have done without them. Thank you all so much xxx

 

Reviewed by: Yogi on 17/06/2013

Overall rating:

5

“All round”

I have been with Blacks under their Quinton Branch, but my 12month old Bull mastiff has been an in patient at the Dudley Hospital, I would recommend both my surgery and the hospital highly. They think of the pets first,and money later. They know what they are talking about, and as large as my puppy is, he loves going to visit the vets. He loves Karen the practice manager and Ted his vet at the Quinton branch. You will not find a nicer bunch of people from any of their practices.

My puppy has had the best of care that money can buy, but not money orientated, but they are very much animal focused at all times, and what money I have had to pay, as he is insured, has been very good value for money. They also promote good health with regular payment scheme for vacinations worming etc.