Blacks Vets - Quinton Surgery

Website: http://www.blacksvets.co.uk
Tel: 0121 248 9003

266 Ridgacre Road
Quinton
West Midlands B32 1JR


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Practice Details

We are the practice where  Pets Come First

If you want your pet seen the same day, we will always find you an appointment - we want to be there for you when you need us! That's why we have convenient clinics at Lye, Sedgley, Causeway Green and Quinton with access to all the additional facilities of the main Dudley Hospital.

Appointments - Weekday at all our surgeries  9.00am - 7.00pm. Saturday appointments at Dudley Hospital 9.00am - 10.00pm and 2.15pm - 4.00pm, Causeway Green Oldbury 9.00am - 10.00am, Sedgley 11am - 12.00pm, Sunday appointments are at our Dudley Hospital 11.00am to 12 noon.

24 hour emergency cover is staffed by our own veterinary team of vets and nurses.

Average Rating

Blacks Vets - Quinton Surgery Based on 76 rating(s)s
5.0
Best possible rating: 5
Average rating: 5.0
Write a review - click here

Vet Practice Reviews

Reviewed by: claire L on 28/08/2015

Overall rating:

5

“fab vets”

Fabulous friendly professional service always

 

Reviewed by: Louise on 27/08/2015

Overall rating:

5

“Friendly staff and excellent service”

Such a lovely vets always used them and always will, they were all so kind when we lost our Staffy last November and still do a brill job on our other Staffy keep up the good work x

 

Reviewed by: Mrs Davis on 25/08/2015

Overall rating:

4.8

“blacks quinton”

I have been with Blacks for many years and
I have always found their service to be excellent. I trust them 100% with the care of both of my dogs and they quite enjoy coming!!

 

Reviewed by: Bonglecat on 25/08/2015

Overall rating:

5

“5star practice”

I have been coming here for 9 years and am always impressed by the professionalism and care for animals.

 

Reviewed by: julie on 20/08/2015

Overall rating:

4.8

“blacks quinton”

I am very impressed with the professional,friendly, and caring nature of this practice and would recommend them to anyone.

 

Reviewed by: June James on 06/08/2015

Overall rating:

5

“Excellent Service from Karen Client Care Manager”

I spoke to Karen regarding my kitten Widget and she took the time to talk to me and explained the services that you provide.

I can honestly say that I have never spoken to anyone on the phone for a minor query to be so informative and friendly.

It was a joy to speak to her and I felt compelled to write this immediately.

Blacks. You have a treasure working for you and should be proud that she is in your employment.

Thanks Karen

 

Reviewed by: gill collins on 16/07/2015

Overall rating:

5

“very friendly and good service”

Would recomemmed to all very professional service

 

Reviewed by: mark on 16/07/2015

Overall rating:

5

“wouldent go any where Else”

Best place to go

 

Reviewed by: caroline on 30/06/2015

Overall rating:

5

“Great local vet surgery”

Great local vets

 

Reviewed by: gd on 19/06/2015

Overall rating:

5

“Great local vet surgery”

Changed to this vet and couldn't be happier

 

Reviewed by: yvonne on 11/06/2015

Overall rating:

5

“sasha comes to vets and loves the staff”

They are absolutely fabulous Xxxx

 

Reviewed by: susan on 09/06/2015

Overall rating:

5

“Lovely Place”

Very friendly and professional practice, would recommend to anybody.

 

Reviewed by: sarb on 08/06/2015

Overall rating:

5

“sarb”

Great

 

Reviewed by: Sophie on 05/06/2015

Overall rating:

5

“best in town”

The team can never do enough for our puppy. They know exactly what to do to keep her calm and she just lives going anti the vets now!

 

Reviewed by: Hazel on 05/06/2015

Overall rating:

5

“Good communication and extremely helpful”

We have been with Blacks vet since my dog was a puppy. I have always found them friendly, helpful and very professional.

 

Reviewed by: paul on 05/06/2015

Overall rating:

5

“First Class”

We have been using Blacks for many years now, they are always very friendly and professional. Would have no hesitation in the recommendation of Blacks.

 

Reviewed by: lisa douglas shaw on 01/06/2015

Overall rating:

5

“quinton branch ”

I have been visiting blacks vets in quinton for a while now ,,,I have three pets all on your pet plan ,,,soon to be 4 :).The staff are lovely and are always polite and greet my pets with interest ,,,my pets love to attend and always leave with a treat .I wouldn't take them anywhere else ,,,great people and fantastic service .Thank you x

 

Reviewed by: gary on 17/04/2015

Overall rating:

5

“coco dempsey”

Absolutely great. Changed vets best decision we made our dog is doing fab has come on leaps and bounds

 

Reviewed by: lisa on 01/04/2015

Overall rating:

5

“brilliant as ever”

Since my review of August 14 Holly has had to have emergency treatment following a dog attack and has succumbed to genetic health problems that are pretty serious. These were only picked up due to the expertise and vigilance of the vet at Blacks based on some vague symptoms I reported. Once again Blacks has taken the utmost care of Holly and their expertise and compassion has pulled Holly through some moments I didn't think she would make, as she is a little old lady now. I genuinely believe Blacks saved Hollys life. Be it routine or emergency care for your pet, health checks or reassurance for you, this really is the best place to choose. Their medical knowledge, skill and medical facilities are tremendous, customer service is brilliant and costs are competitive, but their best asset is their staff who ALL always look after our pets with love and care. They go that extra mile to do the best for us all, and for our pets that really counts. I really cannot recommended Blacks enough. Looking for a vet? Honestly, you just found the right one

 

Reviewed by: Melissa on 27/02/2015

Overall rating:

5

“great service”

Black Vets were very helpful and very compassionate when caring for Coco, I am very pleased with their service and will recommend Black Vets to friends


 

Reviewed by: helo on 26/02/2015

Overall rating:

5

“super friendly and caring people”

Super friendly and caring people who make sure your pet has everything they need. Lots of love and reassurance from all the staff.

 

Reviewed by: mel on 18/02/2015

Overall rating:

5

“kind caring professional”

My kitty is six months old, having been in the Pet start up plan we saved hundreds of pounds and been able to use ten percent discount off neutering, where they took incredible care of her. The staff have informed us every step of the way helping us give our little Bella the best START possible in life. Thank you to the amazing staff at Quinton xi recommend people to join this vets good staff very clean and the people are very careing!

 

Reviewed by: emztravels on 12/02/2015

Overall rating:

5

“coco”

Thank you for your continued help and advice with Coco's health

 

Reviewed by: ZoeSwitch on 31/01/2015

Overall rating:

5

“highly recommended vets”

Great vets, friendly staff, highly recommend to anyone, always feel welcome and take great care of all animals.

 

Reviewed by: michelle anna roche on 27/01/2015

Overall rating:

5

“fantastic surgery xx”

My elderly dog of 15yrs needed teeth removing the staff were kind caring and professional highly recommended xx

 

Reviewed by: linda on 26/01/2015

Overall rating:

5

“Great local vet surgery”

Brilliant vets

 

Reviewed by: hayley on 23/01/2015

Overall rating:

5

“super friendly practice. would thoroughly recommended ! ”

Super friendly practice would thou roughly trcommenf !

 

Reviewed by: LDavies on 23/01/2015

Overall rating:

4.4

“Great friendly vet practice, brilliant service”

Would recommend without hesitation

 

Reviewed by: Busters Dad on 16/01/2015

Overall rating:

5

“excellent veterinary practice.”

The care they give to your dog can not be equalled. I would recommend them to anyone

 

Reviewed by: Heather on 16/01/2015

Overall rating:

5

“Excellent vets”

Have been using Blacks for 9 years and they have cared for our cat through many ongoing illnesses, some severe. They are always kind, friendly and efficient and we generally always see the same one or two vets, so they know us and we know them. The vets take the time and trouble to explain evrerything clearly, so we know exactly what's happening. All the staff seem to really care about the animals. Surgery hours are pretty convenient and in an emergency there is 24 hour cover at their hospital in Dudley.

 

Reviewed by: louise on 16/01/2015

Overall rating:

4.6

“Great service ”

Great friendly staff

 

Reviewed by: julie on 15/01/2015

Overall rating:

5

“very kind ”

Very good vets

 

Reviewed by: Paula on 14/01/2015

Overall rating:

5

“Comprehensive advice”

Always very supportive for the duration of treatment, offering advice and suggestions for further referrals if needed.

 

Reviewed by: mrs hollies on 14/01/2015

Overall rating:

5

“best vets in quinton”

I would and have recommended blacks vets staff look after them as if they were their own.

 

Reviewed by: jake on 14/01/2015

Overall rating:

5

“blacks quinton”

Brought my friends cat in to be spayed and found the staff both nurses and vets to be incredibly helpful and caring

 

Reviewed by: jodie on 14/01/2015

Overall rating:

5

“fantastic”

Fantastic vets,lovely staff so glad we found them thank you to all at blacks.

 

Reviewed by: Dawn on 14/01/2015

Overall rating:

5

“Belle in safe hands”

Staff very friendly, and I know Belle is in safe hands when she here.

 

Reviewed by: mike morgan on 13/01/2015

Overall rating:

5

“blacks quinton”

Very attentive, caring and professional

 

Reviewed by: lyn on 13/01/2015

Overall rating:

5

“5star review”

Great service

 

Reviewed by: dawn l on 19/12/2014

Overall rating:

5

“5 Stars”

All the staff are wonderful and friendly

 

Reviewed by: louise on 20/11/2014

Overall rating:

5

“emerg appointment”

Wonderful treatment very calm and respect full staff and vet absolutely wonderfull

 

Reviewed by: mrs c medlicott on 10/11/2014

Overall rating:

5

“excellent veterinary practice”

Absolutely great service

 

Reviewed by: Alex on 10/11/2014

Overall rating:

5

“Great friendly vet”

We've been going to Blacks for seven years now and the staff have always been very friendly and knowledgeable. We would definitely recommend Blacks.

 

Reviewed by: Keef & rosie on 06/11/2014

Overall rating:

5

“We were very pleased with the offers we received for our puppys keef & rosie :)”

Both myself and my daughter were very impressed with the puppy plan ,and also the hpc plan :) it takes the worry away knowing all vacinations etc are covered and we can enjoy our latest editions :)

 

Reviewed by: Marilyn on 31/10/2014

Overall rating:

5

“Good communication and extremely helpful with insurance claims...”

A very friendly and helpful practice. Been coming with our two terriers for at least ten years and can't thank them enough for all they do.

 

Reviewed by: Nicola on 29/10/2014

Overall rating:

5

“brilliant vets and staff”

First time user of this practice, amazing welcome from the reception staff and really pleased with the service. Would definately recommend to other pet owners

 

Reviewed by: shell on 28/10/2014

Overall rating:

5

“recommended”

Good friendly staff excellent caring service wouldn't go any where else

 

Reviewed by: Donna on 25/10/2014

Overall rating:

5

“Donna”

Alfie came into quinton surgery after being in a cat fight the client care manager Karen and vet simon were very friendly and helpful in looking and treating him

 

Reviewed by: P.Jackson on 22/10/2014

Overall rating:

5

“excellent veterinary practice”

Very good, all the vets are excellent, as are all the staff.

 

Reviewed by: paul bailey on 21/10/2014

Overall rating:

5

“Great local vet surgery”

Brilliant

 

Reviewed by: donnaduckqq on 20/10/2014

Overall rating:

5

“100%”

Would recommend blacks 100%. friendly staff always look after our dogs well. Couldn't praise them highly enough.

 

Reviewed by: enoakes on 20/10/2014

Overall rating:

5

“excellent veterinary practice”

Would recommend

 

Reviewed by: lindsay Marshall on 15/10/2014

Overall rating:

5

“dashwood”

We had to bring dash for what I thought was an innocuous sore neck, but it turned out to be a serious disc problem that required surgery. The vets were all amazing, spending time to explain what might happen and go over the alternatives. The receptionists know dash, make a fuss of him and always make us feel welcome. Ten stars from us :-)

 

Reviewed by: Dave on 24/09/2014

Overall rating:

5

“Great local vet surgery”

Handy for routine visits and checks, very knowledgeable vets who are more than happy to answer all questions and dispense general advice on caring for my pets. Also they have flexible opening hours and I never have trouble fitting in appointments around my busy schedule. When my cat got injured in a cat fight they did a great job treating his wounds and nursing him back into good health and took care of the insurance without any hassle. Highly recommended.

 

Reviewed by: tracey on 19/09/2014

Overall rating:

4.8

“the big move”

Blacks vets at Quinton have been looking after our dog Bella for 4 years. we are currently in the process of moving to Brisbane Australia & taking Bella with us. Blacks have been brilliant in doing all the tests, paperwork etc. highly recommend them, they are professional, friendly & always make you laugh.

thank you.

 

Reviewed by: miss heal on 18/09/2014

Overall rating:

5

“excellant vets”

Excellent service

 

Reviewed by: rachel on 17/09/2014

Overall rating:

5

“best vets”

They are the most kindest people I have ever met, u just know that if your pet ever needs to go and see them you know that he will be looked after I just cant fault them they are the best vets you can ever go to BETTER THAN MANOR VETS

 

Reviewed by: Li on 12/09/2014

Overall rating:

5

“Brilliant”

This is a brilliant vet practice. Theres some parking on site, the waiting area is spacious with really good notice board information, treatment areas are clean, tidy and organised and the staff are extremely helpful and friendly. The medical expertise at Blacks is excellent and treatment is good value for money. We have visited Blacks for routine as well as emergency pet treatment including surgery. At each visit they have kept treatments costs a low as possible and we genuinely consider their treatment and mdeical costs to be competitive and affordable. The staff seem to remember every pets name and particular needs and they make sure nervous pets are settled in on arrival and poorly pets are given lots of fuss and care. They always try to get you an appointment to suit and explain treatment and medication routins fully, they have patience and never rush your appointment. The team really do care for and worry about our pets. If there was an animal NHS I would nominate the team at Blacks to run it!

 

Reviewed by: John on 05/09/2014

Overall rating:

5

“You wont better Blacks at Quinton”

You cant beat Blacks at quinton for their service, friendliness, dedication to animals and medical or healthcare expertise for our animals. Even if you qualify for charitable vet care, if you can afford it still take your pet to Blacks, they are second to none. The staff are just brilliant, they dont just remember our pets names and treatments they remember us, theyre always welcoming and have the patience of saints - especially with us owners!The medical facilities and knowledge available at Blacks is astounding, their appointment systems is extremely accomodating and there's some on site parking. Their costs are not extreme at all when you consider that medical treatment also has to cover staff, overheads, research and keeping up with the latest medical progress.It is, genuinely, very competitive. But most of all the staff are lovely people whose care and concern for all animals shines through in all that they do

 

Reviewed by: alfie on 04/09/2014

Overall rating:

4.6

“algie got stung by a wasp!”

Alfie got stung by a wasp and within minutes we had anaooountment booked and were up at the vets. Always happy to see us!

 

Reviewed by: Denise on 04/09/2014

Overall rating:

5

“Lovely Place”

From walking in the door to walking out the dogs and ourselves are treated lovely.

 

Reviewed by: crazy cat lady on 22/08/2014

Overall rating:

5

“marley loves the vets!!!”

Marley just loves the vets :)

 

Reviewed by: such a great vets on 22/08/2014

Overall rating:

5

“i wouldnt go anywhere else!”

Quinton vets always treat my cat with the up most respect and always explain what treatment is need for and how it given so clearly, I get very confused and the staff are always happy to help explain things to me. Everyone learns your name and is always very friendly when you arrive, it never feels like your not wanted. The staff are always smiling and giving out treats and fuss to all the pets in the waiting room. A lovely bunch of staff at a lovely vets, I haven't had the chance to go to the other branches but I can bet they are just as lovely as Quinton are.

 

Reviewed by: Lisa on 22/08/2014

Overall rating:

5

“Best Practice”

I took care of Holly after our Mom passed away. I had to find a new vets and chanced on Blacks website,I sensed straight away this was the right place for my fluffy sister. I cannot recommend EVERYONE at Blacks enough. But it goes beyond that. This isnt simply an animal practice, the staff genuinely care for and look after our pets, they remember their sensitivities and account for their quirks and when theyre going through the mill they are as concerned as we are. They know we worry and give us guardians patience and understanding. Holly is a little old lady now and has had a few things crop up recently, meaning shes had a fair bit of treatment. So as soon as we registered we became regular visitors. On every appointment Holly has been treated with care,patience,reassurance, consideration and loads of fuss. Hollys treatment is carefully assessed and considered always for her best benefit, even if that means changing a plan of approach. What always matters is whether the treatment is best for Holly and how she responds to and copes with it. Its obvious Holly feels safe at Blacks and I trust their experience, expertise, skill and judgement. I consider that I am fortunate to be able to take Holly to Blacks and rest easy that I can trust she, who is most precious to me, into their care. My advice to other pet guardians? Dont take your pet anywhere else

 

Reviewed by: judgey on 07/08/2014

Overall rating:

4.8

“judgeyplops is back to normal”

Can't thank Blacks enough for going above and beyond to save my frenchies life. Without Mr hogan operating on him, our beloved squashed face pooch wouldn't be here today. Forever grateful.

 

Reviewed by: lucy and daisy allen on 30/06/2014

Overall rating:

4.2

“care and treatment of pets”

Cannot speak highly enough of all the staff at Blacks, especially Ted. The care given to both my cat and dog was excellent and I will certainly recommend the practice to my family and friends.

 

Reviewed by: Michelle on 19/06/2014

Overall rating:

5

“satisfaction”

Would definitely recommend blacks , excellent practice

 

Reviewed by: kako & lilo ashmore on 11/06/2014

Overall rating:

5

“always happy to help”

Even off duty staff are happy to help,if I have questions I need answering I can call my friend Charlotte and even when she's not at home she can help. She recommended the pet starter package for both my kittens and has advised me on various occasions on the different packages that are offered at blacks. A great vets with brilliant service.

 

Reviewed by: molliemoo on 10/06/2014

Overall rating:

5

“molliemoo”

Great service :)

 

Reviewed by: jayden on 05/06/2014

Overall rating:

5

“my new kitten”

They managed to fit me in quickly, and my kitten was given antibiotics and explained them to me perfectly. Would recommend

 

Reviewed by: jess aspinall on 05/06/2014

Overall rating:

5

“jess loves the quinton staff”

She loves the staff :)

 

Reviewed by: Poppy on 04/06/2014

Overall rating:

5

“Poppy Treats”

Excellent friendly service, our dogs are always spoilt and well cared for.

 

Reviewed by: shelly on 28/01/2014

Overall rating:

5

“fantastic vets highly recommed”

My dog is 15yrs old and needed extensive dental work, he was slow to recover being of such an old age and was kept in overnight. I was very happy knowing biggles was cared for by kind people with love and affection for my pet, biggles was well enough to come home next day and is back to behaving like a puppy again thanks blacks

 

Reviewed by: Paul on 08/01/2014

Overall rating:

5

“Twigs Treatment”

Thursday, 19th December our 10 year old greyhound Twiggy was attacked by a Staffie and then a cross collie joined in. She suffered bites on her hind legs and front left leg. Blacks Quinton branch were able to see to her immediately (where she is well known) and treated by Ted. We then had to take her to Dudley, she was extremely stressed at this point. She was kept in for two days, where she was well looked after and treated for all her bites.
Her rear left leg was very badly bitten and we thought she would need surgery, but on Friday 3rd January Brian Hogan said she was healing nicely and didn't need it.
Thanks to all the staff, and especially Simon Gubbins who is treating her at the Quinton branch.
She is such a good patient and a very gentle and intelligent dog who loves people.

 

Reviewed by: Helen on 30/12/2013

Overall rating:

5

“Superb”

Our cat, Bernard, needs to attend the vets regularly due to heart failure. Mr Gubbins and all his team at Blacks Vets in Quinton are wonderful - Bernard is a 'bit of a handful' and doesn't take kindly to visiting the vets but turns into the most placid cat ever when he's there. Highly recommended to all

 

Reviewed by: Sarah on 04/11/2013

Overall rating:

5

“Highly recommended!!!”

No words can come close to how brilliant the staff are in the Quinton branch, my puppy is with them and she accidentally fell down steep stairs as my other dog knocked her at 7 weeks old, I rang them and they seen her within half and hour in out of hours, my puppy is timid of people at the moment and the staff understand accept that and let her take her time instead of rushing her for injections ect... She was as well sprayed 2 days ago I was so scared after reading a dog didn't make it but the staff sured me she will be fine and wasn't angry when I kept ringing to ask how she was, I feel blacks vets love pets and it isn't just a job to them, I would recommend to anyone