Tel: 01268 585 700
Companion Care Vet Surgery
Inside Pets at Home
Unit 1A Old Market Retail Park
Essex SS13 3BY
Reviewed by: Chrissie bee on 15/07/2014
At a very distressing time and not having used this practice before we found the staff from the reception area to the vets to be very caring to both Bertie and ourselves. What was important to me was to know that everybody in this practice loved animals. I was kept informed throughout with phone calls from shoal who was performing the operation and Toby who we originally saw. When we returned for Bertie after a successful operation we were shown the X-rays on screen,and a photograph shoal had taken on his mobile of how serious this was, shoal gave me his personal number to be able to contact him at anytime.The receptionists know who you are and Bertie by name and I think a lot if thought and consideration has gone into this practice for customer care. I would not hesitate in recommending this practice as everyone is so approachable,knowledgable and understanding of the stress everyone is going through.
Reviewed by: Gemma on 28/05/2014
This has been my vets for the last 4 years, both my dogs have had illnesses and been looked after brilliantly, I visit regular and I wouldn't go anywhere else.