New Priory Vets Brighton

Tel: 01273 540 430

The Deneway
London Road
East Sussex BN1 8QR

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Practice Details

  • Friendly, caring and professional
  • RCVS approved Brighton Veterinary Hospital
  • Great value services - in sickness and in health
  • Vets & Nurses on site 24 hour a day, providing emergency and critical care
  • Diagnostic imaging and cardio-respiratory referrals
  • Excellent facilities and equipment, CT and Digital x-ray, Ultrasound and Endoscopy
  • On site laboratory, Operating Theatres, Laproscopy/keyhole surgery
  • Separate dog and cat waiting areas
  • Off road parking and fully air conditioned
  • Healthy Pet Club - great value
  • We are available 24h a day for advice or help

Average Rating

New Priory Vets Brighton Based on 20 rating(s)s
Best possible rating: 5
Average rating: 4.3
Write a review - click here

Vet Practice Reviews

Reviewed by: uibpribr on 07/07/2015

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Reviewed by: Andrea Barnes on 19/05/2015

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“Percy Barnes”

Last Tuesday morning my worst fears came true when I awoke to find my beloved 3 year old cat Percy slumped covered in blood and limp in my conservatory. He was initially seen by the Mewes vets in Haywards Heath, who due to his injuries immediately referred him to Priory Vets.

I arrived around six pm last Tuesday with a very distressed cat, who was in a very poor state. He was struggling to breathe and was unable to move much due to his injuries. I myself was in a terrible state and was aware that I could lose my beloved baby at any moment.

From the moment I arrived I was met by incredibly caring and sensitive staff, who took great care of Percy from the word go but also reassured me throughout.

The last week has been horrendous, however the staff at the Priory have been beyond outstanding. They have been honest, kind, caring, realistic and have made a truly awful week 1 million times better than it could have been.

These people genuinely care about the animals as if they were their own, i have seen so many different people there in the last week, yet every single one of them I really couldn't credit more.

In particular Hannah, Polly and Adam have been superb, they may feel they are just doing their job, however the professionalism, kindness and compassion shown by each of them in this last week has been beyond amazing..

In the nicest possible way I hope I won't need to return again, however if I did I would have no qualms about doing so having experienced the warmth, thoughtfulness and compassion shown to me and my beloved Percy this week.

I can't rate this practice or its staff enough.

Andrea Barnes


Reviewed by: Sue Par on 26/01/2015

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“best vets in Sussex”

Been using the New Priory since 1974 when it first opened so have seen many vets come and go but they are always replaced with top quality people. The practice has grown immensely since the early days with a lot of investment, all for the best. I generally like to see either Gordon Richards or John Haggar but realise that the practice has grown and this is not always possible especially in an emergency, I�m usually a bit wary when seeing a new vet but they are always very kind and understanding. for me its very important to have a good relationship with your vet and I certainly do with mine.
I would never go anywhere else


Reviewed by: Dee on 27/12/2014

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Reviewed by: DAVE on 14/11/2014

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I was expecting a lot better. Staff were grumpy, atmosphere was bad and the cost was excessive compared to my last vet (retired) I got the impression that knowing i had insurance they wanted to add test after test and i came away no wiser than i had before except the option of more tests. Okay this practice is high tech and obviously proffesional but nothing was explained to me and i wasn't given a run down on what i was paying for. Wouldn't return there.

Greg Clark

I'm very sorry you weren't happy with your experience Dave. I can assure you we are not 'all about the money' but beyond that it is difficult to comment further without knowing the details of your pet's treatment. If you would like to discuss anything with me, which I would be very happy to do so, then please contact me on 01273 540430 and we can talk about your concerns in more detail.


Reviewed by: Margaret on 21/10/2014

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“Friendly, professional and compassionate ”

I found the Priory after they helped me rehome a dog I had found. I was so impressed by the helpfulness, compassion and friendliness that I registered my 3 cats there.
The vet was so lovely when my cat went in he was purring away and happy. All an owner ever wants.


Reviewed by: Carette on 11/09/2014

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“Highly recommend”

My 2yr old cat, Mia was referred to the hospital by my vets where she was admitted and monitored day and night by staff. I always felt well informed about her treatment and the staff were friendly and took the time to explain all options in her care. The daily updates were a comfort to know that they were doing everything they possibly could. Many thanks to all and I'll be bringing my other pets to them from now on.


Reviewed by: Wendy J on 09/11/2013

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“100% Recommend this practice”

I cannot recommend this practice too highly!
We have been using it for 22 years, for our current cat, Coco, sealpoint Siamese- see FaceBook link for photo and details of his successful cancer treatment at this practice- and our previous cat, Oscar, Oriental tabby, another huge personality, who had thyroid problems and a weak heart but who lived, mainly under the care of John (Haggar)and Andrew (Denning)until the fantastic age of 16 years and 3 months! Coco was only 2 years old when Vicky discovered the huge lymphoma in his neck, and he went straight on to chemotherapy - a demanding and rigorous treatment for both the patient and the staff administering it- every 3 weeks for 18 months; but it was successful and as the post on the practice FB page says, Coco has been cancer-free for over 4 years! Not only that, but he has a great quality of life, racing round the garden, climbing on the roof and keeping the garden free of all interlopers! (two years ago I found him fighting a fox in our back garden, and he wouldn't come indoors for 3 hours afterwards, to make sure it had gone..! nb I am not anti-fox,I feel we must all learn to co-exist..) I cannot praise this practice, which is also a hospital and open 24hrs/365 days a year, highly enough; all the staff I have encountered have been totally professional, as well as extremely kind and caring, in often very difficult circumstances. score is 11 out of 10, if that were possible! With heartfelt thanks to you all :)


Reviewed by: Angela mcdonnell on 06/11/2013

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“Boston terrier syd”

My dog had a c section the vet and all the staff were very good friendly and caring my puppies all 5 are doing well very good after care and follow up appoitments


Reviewed by: mary on 13/10/2013

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“Friendly, caring staff”

Having taken my two dogs to them in various out-of-hours situations, and also for neutering, I was very impressed at the friendliness, professionalism, and helpfulness of the staff. I really felt that they cared for our dogs and us. Throughly recommended.


Reviewed by: ruth on 22/08/2013

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“excellence with a human face”

I have been using New Priory Vets since I re-homed a stray dog at the beginning of the year ( 2013)
I recommend it very highly. I have found the practice,- the reception staff, nurses and vets to be highly professional, clear, and warm hearted. Treatment options have been given with all the necessary information with which to make informed decisions, and treatments carried through with great kindness and expertise. It is clear to me that the clinical staff keep up to date with current best practice and most importantly to me, clearly like and respect the animals in their care.


Reviewed by: Ronnie on 16/08/2013

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“Highly Recommended”

I have been a client at the New Priory for many years & have always found the reception staff welcoming, the nurses extremely helpful & the vets caring. I would like to thank all the staff for their help & effort recently.


Reviewed by: Sharonh on 21/07/2013

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“Fantastic - best on the South Coast!”

My family have used New Priory since 1990 at both the Brighton and Peacehaven practices. They have looked after many of our animals from cats to hamsters to rabbits and supported us through tough times when we have lost beloved pets. I cannot rate them highly enough. They have always treated our animals with such kindness and care. We have asked lots of questions about care and procedures over the years and they are never too busy to explain. The vets are brilliant and the nurses and support staff, equally talented and caring. Would never consider using another vets. The best on the South Coast!


Reviewed by: H1 on 10/07/2013

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“Lovely staff”

The staff were very friendly & helpful during a very stressful time.


Reviewed by: EA49 on 29/06/2013

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Greg Clark

If you want to call the practice about your experience, we would be happy to discuss your situation with you. Please contact Greg on 01373 540430


Reviewed by: Eileen Burton on 14/01/2013

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“Welcoming Vet.”

I have two dogs who attend New Priory in Peacehaven. One is a pug cross and the other a large Staffie. We are made to feel so welcome (even Ty) The vets are so kind and considerate to my dogs. The nurses say "hello" to both me and my dogs. They are even prepared to listen to me talking about my dogs!! The staff make the experience of a visit to the vet pleasant.


Reviewed by: NickP on 07/01/2013

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“Excellent care and reassurring”

My whippet was admitted as an emergency on a Sunday evening with a nasty cut that was failing to close up under the previous care from another vet.

From start to finish, every staff member I spoke to was kind, reassuring and totally professional. The care my dog received was of the highest standard, with no questions left unanswered and lots of friendly advice and opinions given to really put my mind at rest. I really felt as though my pet was getting the best attention.

I can't rate them highly enough and am considering moving my dog to their regular surgery on the strength of this experience.


Reviewed by: pslbtn on 21/11/2012

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“friendly & efficient, have recommended to all my pet owning friends!”

Called up at short notice when my puppy ate something she shouldn't have. Within the hour she had been seen by Phil who dealt with us in an extremely empathetic yet very professional manner. Highly recommended!!


Reviewed by: Bruno on 27/10/2012

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“Excellent Service, Quality Staff”

All my dealings with New Priory Vets have been faultless, thank you SO much for all your help.


Reviewed by: Vicky on 25/10/2012

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“Highly recommended”

I have been with New Priory for a couple of years now having been very unhappy with my previous vets service.
I was nervous of the move as I had been with my previous vets for 20+ years but I needn't have been.
The service is second to none from the reception team through to the vets & nursing staff.
If your pet is staying at the hospital you are given regular updates & when you have collected them you get a phone call the following day to see how they are, I have never experienced such care.
I couldn't be happier as I know that my pets will always be given the very best of care.