Boness Veterinary Hospital

Website: http://www.bonessvets.co.uk
Tel: 01582 612604

125 Bedford Road
Barton-le-Clay
Bedfordshire MK45 4LP


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Practice Details

As the only Veterinary Hospital in Bedfordshire, and with the only Physiotherapy Centre, you can be assured that your pets will receive the highest standards of medical and clinical care. We have over 100 years of veterinary experience in our friendly team of vets, Supported by 10 qualified registered veterinary nurses, trainees and reception team.

Probably, the finest care in the world!

Average Rating

Boness Veterinary Hospital Based on 61 rating(s)s
4.8
Best possible rating: 5
Average rating: 4.8
Write a review - click here

Vet Practice Reviews

Reviewed by: Matt Gibbs on 30/07/2015

Overall rating:

5

“Wonderful service”

I am very pleased with the service I received. My cat had been ill for a while and since October last year we had been back and forth to the practice. Sadly we made the decision last week to say goodbye to her as there was nothing left that could be done. Julia was supportive and I felt that she did everything possible for my cat. Thank you to Julia and Jane on reception for all their help over the last few months.

 

Reviewed by: Nikki on 28/07/2015

Overall rating:

1.4

 

Reviewed by: julia on 21/07/2015

Overall rating:

4.6

“Willow”

Happy with comments regarding willow but not sure what relevance information regarding rabbits teeth had to do with willow.

 

Reviewed by: peterdrees on 17/07/2015

Overall rating:

5

“Complete professionals”

Julia and her staff have cared for our various cats for over 30 years.
They are superb in every respect.

 

Reviewed by: sharron on 15/07/2015

Overall rating:

5

“sympathy card”

After realising Sox my 9 and 1/2 yr old rabbit was in mega pain in such a short space of time on Saturday 11th July we phoned emergency vets. Boness was where we ended up. Amazing staff even under immense pressure...so busy..but still so caring. Sox has a special place in our garden now. This morning 15th I opened a letter from Boness finding a sympathy card inside..With Sox name..A lovely verse and signed by the staff on duty. Certainly wasn't expecting this..but a very lovely, appreciated touch!

 

Reviewed by: Zoe gill on 25/06/2015

Overall rating:

5

“Excellent and friendly service”

Feel very confident that my vet knows exactly what she is talking about and making my dog Ruby have a better
life with the correct medication.

 

Reviewed by: Jasmine the Cat on 18/06/2015

Overall rating:

5

“Jasmine my Cat”

This was my first visit with my cat Jasmine. I received such a friendly warm welcome and help from the receptionist. Then the staff who treated Jazzy were absolutely wonderful to her and me. So very sweet and thoughtful and informed me every step of the way what was happening and explained the treatments thoroughly. They also carried her in and out of the clinic for me which was also extra kind of them. I was impressed with the reasonable cost of this visit too. This made mine and Jazzy's visit so pleasant and comforting.

 

Reviewed by: Jane on 14/06/2015

Overall rating:

5

“ Fantastic Service ”

Fanatsic friendly professional service with always great care and attention to my dog by all staff from the minute we walk into vets until us leaving. Thank you

 

Reviewed by: Deanna on 28/05/2015

Overall rating:

5

“First class provision and care”

We really feel valued and loved when we visit and our dog Buddy is made to feel special and has individual care and attention.

Many Thanks

Deanna and Andrew Murray

 

Reviewed by: LOLA on 05/05/2015

Overall rating:

5

“Lap spay”

My husband and I are really impressed regarding this new method. Lola has returned home So happy and comfortable. It may be slightly more costly but for us the comfort and recovery of our Border Terrier Lola is worth every penny.
May we thank Sarah and the team of nurses that looked after Lola so well today.
Xxxxx

 

Reviewed by: sunnyboy on 24/04/2015

Overall rating:

5

“examination 24th april”

good job,well done.

 

Reviewed by: Nancy on 21/04/2015

Overall rating:

4

 

Reviewed by: DP on 15/04/2015

Overall rating:

4.8

“Health Check”

6 month health check as part of Busters Plan - very professional and efficient service from both the Vet and the nurse.

 

Reviewed by: Sophie on 30/03/2015

Overall rating:

5

“Sophie”

Sophie has been seen by Julia what a wonderful person she is and her way of handling and professionalism is unbelievable. We have been with her vet practice for about 13 years now (11 years with our previous dog) and nearly 18 months with sophie.

Thank you Julia for all your help.

 

Reviewed by: Janet and Kevin Fenlon and Milo the dog on 27/03/2015

Overall rating:

4.8

“Janet and Kevin Fenlon and Milo the dog”

Always professional and sweet to Milo, thank you

 

Reviewed by: Maxine on 23/03/2015

Overall rating:

4.8

“Dedicated and Caring”

I have been a cat owner for many years and having lived in different parts of the country, I have used a number of vets for their care and treatment. Although I would never consider any of my previous vets to be bad in any way, none have been as dedicated and caring, both of my cats and also towards me. I fully respect the whole team at Boness and would never consider going elsewhere. They are second to none!

 

Reviewed by: mandy nixon on 14/03/2015

Overall rating:

4.6

“Always a friendly and professional service”

Always welcomed by happy staff ,professional vets, and has always been a clean environment.

 

Reviewed by: Trefor on 14/03/2015

Overall rating:

5

“A great practice”

We've moved away form the area now, and miss all the team loads.

Fair to say that we spent a lot of time here with two poorly dogs over a 10 year period.

Always courteous, attentive, respectful and most of all cared so well for our two Labradors over the years.

Can't recommend Boness highly enough, the care for your animal is second to none in our view.

 

Reviewed by: fseady@btinternet.com on 27/02/2015

Overall rating:

4.6

“Baldwin Magadza”

We found Baldwin very friendly, informative and helpful. He was not at all condescending which sadly many vets can be, he made us feel very comfortable and not at all apprehensive about returning with any other issues.

Ellie has had cystitis several times and on previous vet
visits we have asked what could be causing this and have been told that it was just one of those things and no specific reason for it. However Baldwin gave Ellie a full examination and advised us of the reasons she was prone to this, which was extremely helpful and will hopefully help us attempt prevent this occurring again.

We have made another appointment for a follow up visit next week and have made sure it will be with Baldwin.

The only reason we scored down on value for money as we felt £104 was on the expensive side and was nothing to do with the service we received.

Kind regards

Mr & Mrs Eady

 

Reviewed by: Kate on 20/02/2015

Overall rating:

5

“Excellent service”

Took our cat for her annual injections and received very professional, friendly service, including reassurance on her weight. My only reservation when recommending the practice is the distance from Hitchin for animals nervous of travelling (we've made a note on our cat's card to take tablets home in future rather than the vet helpfully administering them as they don't stay down on the way home!).

 

Reviewed by: Billy griffin on 18/02/2015

Overall rating:

5

“Boness review”

A very caring and professional vet practice

 

Reviewed by: Carol on 28/01/2015

Overall rating:

5

“VERY IMPRESSED”

Having just moved to the area and been recommended to Boness Veterinary Surgery by a friend, this was my first visit. I was especially impressed by the e-mail medical report that I received following my visit and found this very useful.

 

Reviewed by: karen on 23/01/2015

Overall rating:

4.4

“well done”

My dog gets very distressed at the vet's but today she aloud her treatment to go ahead with no fuss and trying to run away.
The continuous care and persistence of the staff has made this happen THANKYOU

 

Reviewed by: Sharon on 22/01/2015

Overall rating:

5

“Milo”

I can't thank Julia and her team of vets & nurses enough for the care they have shown all of our pets over the years. Late in 2014 my cat Milo was run over and could very easily have died from his injuries, his leg was shattered in several pieces and if it wasn't for the skill Julia has he would have lost his leg. He is still being treated but his prognosis is getting better every day, and he still has his leg. Every vet we have seen over the last 5 months has been really caring and knowledgeable, the nurses on hand to give constant cuddles and hand feed him when he needed it. I have never experienced that in any other vet.
Thank you Boness vets

 

Reviewed by: Heather on 16/01/2015

Overall rating:

5

“Excellent care”

Boness vets is the most professional and caring vets that i have taken my basset hounds too.In my experience knowledgeable vets are rare,especially breed knowledge.I always feel that my hounds are in safe hands.All the staff are great,especially Vet nurse Laura Olney and vet Henrique who took excellent care of Bentley when he was having seizures.Vets Baldwin,Indira,Sarah and Linda have all taken great care with my hounds.Julia Boness has treated both my bassets on many occasions and Charlotte hound is currently receiving hydrotherapy treatment under her care, which has increased her mobility greatly.I cannot thank Julia and her team enough,there simply arent enough chocolates in the world!

 

Reviewed by: S Lewis on 13/01/2015

Overall rating:

5

“All round excellent service”

Have been a customer for 7 years, always receive excellent service, highly recommend.

 

Reviewed by: Marilyn on 12/11/2014

Overall rating:

5

“All creatures great and small!”

No matter the size of the animal, all are of equal importance and treated with respect. Having looked after a variety of creatures over 35 years, I find Boness Veterinary Hospital are simply the finest by far. The vets and staff are kind, thoughtful, caring, approachable and totally professional. Would, and frequently do, recommend this practice 100%.

 

Reviewed by: Buddy Blue on 10/11/2014

Overall rating:

5

“First class provision and care”

First class provision and care for all of my animals offering an individual service with the highest professional knowledge combined with care and compassion.

An excellent staff at all times of the day.

The practice makes pet and owner feel cared for, well looked after and secure about all aspect of the animals health care provision.

 

Reviewed by: Pam siever on 04/11/2014

Overall rating:

5

“Tia n Mia ”

I have move to Wisbech in Cambridgeshire, thank you so much with all your help with Tia And Mia they are doing really well most of all Mia with all her problems she had at the start of her life and it thanks to you all

 

Reviewed by: Macie on 27/10/2014

Overall rating:

5

“Macie”

Hi julia
Thanks for your reply, alls still good with macie, I would always bring my dogs to you if I had any problems, big or small, you've treated macie so well that we don't need to come so often....you will always be our first choice.
Hope your well.
Kind regards
Julie

 

Reviewed by: Gary on 24/10/2014

Overall rating:

5

“Amazing Laser”

our 12.5 year old Cocker, Brian has several muscular'skeletal issues and Julia recommended laser therapy. After 6 sessions it has truly transformed him, bounding and running around like he hasn't done for years and it is such a delight to see. The procedure was pain free and relaxing for Brian, with a consultation from Julia at the start and the end to check progress. We are over the moon with the results and thank the whole team at Boness for giving Brian an new lease of life. We would highly recommend this therapy for anyone with an an ageing pet who may benefit from it.

 

Reviewed by: Lynette on 17/10/2014

Overall rating:

5

“When should we consider heart medicine as a prophylaxis? Thank you.”

I really enjoyed my visit with vet Heather today. Heather is very knowledgeable, kind and very thorough. I walked away feeling like I was heard and Louis, our dog, had the very best advice and treatment. Thank you Heather.

Lynette Jackson-Edwards

 

Reviewed by: ziggy on 02/10/2014

Overall rating:

5

“reply”

today was first visit with our dog. We found the staff helpful, and our vet nurse and vet very knowledgeable in dealing with our dog, also
we were listened to and advised about all aspects relating to any issues we discussed. We were also advised if we wished to pop into the practice with our dog at any time just pop in as this would help with any future treatment to keep him calm and feel that it is a plesant experience. We were not rushed through our appointment today and we felt comfortable with the whole experience.

 

Reviewed by: Biggles & Tsara on 17/09/2014

Overall rating:

4.8

“Cats HEALTH CHECK & BOOSTER”

Today I was very pleased with the cleanliness and professional yet friendly treatment by all staff at the clinic.
My cats are very furry and inquisitive and the staff were not phased by being covered in fur! My fur balls were happy and in no way stressed. They enjoyed investigating the room especially my little girl who loved the sink!
The vet and nurse were very gentle with my cats and their examinations and injections were very well executed.
I would have no hesitation in returning.

 

Reviewed by: PAMELA MEATON on 15/09/2014

Overall rating:

4.6

“BALDWIN”

Baldwin has always been an extremely good vet to all of our pets and always delivers great care and advice for us. We think Baldwin deserves recognition for his outstanding care to our pets, he is always professional and friendly too.

 

Reviewed by: Linda on 04/09/2014

Overall rating:

5

“bob and izzy”

Excellent care every time we visit.

 

Reviewed by: Nickie smale on 13/08/2014

Overall rating:

5

“Nickie Smale”

It was due to the excellent care that my dog received when so poorly , is why she is still here

Thankyou so much

 

Reviewed by: thestonejug on 08/08/2014

Overall rating:

4.6

 

Reviewed by: Bella on 25/06/2014

Overall rating:

5

“Service”

Excellent service Bellla has already shown
some improvement & has started eating
Wish my GP service as a good as the treatment
Bella received

 

Reviewed by: HOBSON HARRIS on 04/06/2014

Overall rating:

5

“ABOVE AND BEYOND”

OUR DOG ( HOBSON ) IS A VERY NERVOUS LITTLE CHAP AND VERY FRIGHTENED OF EVERYTHING. AS USUAL, EVERY VET WE HAVE VISITED AT YOUR PRACTICE HAS GONE ABOVE AND BEYOND THE CALL OF DUTY TO MAKE IT AS EASY AS POSSIBLE ON HOBSON. WE HAVE EVEN HAD YOUR VETS SITTING ON THE FLOOR WITH HIM AND PLAYING WITH HIM. I CANNOT PRAISE YOUR FIRM ENOUGH. MY WIFE AND I DO NOT HAVE CHILDREN, SO OUR DOGS HAVE ALWAYS BEEN BABIES TO US. I KNOW SOME PEOPLE WOULD FIND THAT ' SOFT' BUT IT IS HOW WE FEEL. SO TO HAVE THE EXCELLENT LEVEL OF CARE AND PROFFESIONALISM THAT YOU GIVE IS PARAMOUNT IMPORTANCE TO US.SO THANKS AGAIN.

ROB HARRIS

 

Reviewed by: Toni on 30/05/2014

Overall rating:

4.8

“First ”

I have always used Burns and Wakeley in Flitwick (I used to live in Ampthill) and have only used you twice in night-time emergencies. You were always good in these emergencies and as you are closer to me now than Flitwick, I thought I'd give you a try as a normal vet practice.

Very friendly, very attentive to cat and hope you can help him with his problem.

See you in a couple of weeks!

Best,
Toni

 

Reviewed by: Keith on 23/05/2014

Overall rating:

5

“Extra comment”

I have already provided a review, but wish to add that it was really very helpful to receive the vet's report via email, the same evening of my dog's consultation. Thank you.

 

Reviewed by: Keith on 22/05/2014

Overall rating:

5

“Recent visit”

My wife took one of our dogs to the Flitwick surgery recently where the dog was examined by Linda. The examination was thorough, and the feedback was detailed and very helpful .

 

Reviewed by: Jane on 09/05/2014

Overall rating:

4.8

“Extremely helpful & informative”

Staff are always Friendly , extremely helpful & informative , Professional and make myself and most importantly my pets feel at ease.

Time is always taken offering reassurance to myself and , LOl my Pets :)

Thank you

 

Reviewed by: Toby on 08/05/2014

Overall rating:

4.8

 

Reviewed by: Spencer on 15/04/2014

Overall rating:

5

“Spencer”

Thank you for looking after spencer so we'll on monday. He is doing well.and we appreciate the care he received

 

Reviewed by: hayley on 10/04/2014

Overall rating:

5

“Amazing staff”

Coby has bee seen over the last few weeks and now had x-rays, The staff and kind caring and compassionate on every visit. Julie explains things so you understand what is happening and Linda is lovely too. The nurse's are outstanding and you can tell they love our fur babies and will care for them. Staff on the desk always happy and helpful. Nothing is ever to much for them. Coby was miffed why last night he didnt get his treat when leaving bless him he had a GA tho. thanks Boness =)

 

Reviewed by: Miss Lewis on 31/03/2014

Overall rating:

5

“Highly Recommend”

Lost faith in previous vet practice so glad I changed. All staff very professional, helpful and genuinely interested in care of your pet(s).

 

Reviewed by: Adrian and Patsy Northern on 31/03/2014

Overall rating:

4.6

“Experiences of the Boness Veternary Practice”

My wife and I have been cat owners for most of our lives and can quite honestly say that the practice at Barton le Clay has always made us feel valued and our cats too. Even in the final stages of their lives we experienced nothing but caring and compassion when the inevitable decision had to be taken.
We can not speak too highly of the practice staff from the vets to reception.

 

Reviewed by: Anne Hamilton on 22/03/2014

Overall rating:

5

“Wouldnt go anywhere else!”

I've been with Julia for about 30 years. That speaks for itself.

 

Reviewed by: Suzanne on 28/02/2014

Overall rating:

4.6

“First visit”

This was our first visit to your practice with our puppy. Staff were friendly, kind and professional, taking time to explain procedures and provide reassurance.

 

Reviewed by: Karen on 16/02/2014

Overall rating:

5

“Boness Veterinary Hospital”

An excellent practice with an emergency out of hours service. All the vets, nurses and receptionists care about what they do and it shows in their every day work. Always informative and helpful, this practice is as good at looking after the owners as they are their pets.

 

Reviewed by: oscar on 15/02/2014

Overall rating:

5

“boness veterinary hospital”

the best vets in around hitchin to go to with any animal

 

Reviewed by: Carole Wray on 14/02/2014

Overall rating:

5

“Love and care”

I have been with this vets approx. 19 years and would highly recommend them. They are so caring and kind at all times. I shall always remember how sensitive all the staff were when I suffered the loss of my beloved Poppy a little Yorkshire terrier. At the present time I have Lola a Chihuahua who is lucky to receive the same individual attention and care from Boness Veterinary Hospital.

 

Reviewed by: karen on 22/01/2014

Overall rating:

4.8

“snips visit 22/01/14”

Have always found the vets practice friendly, and professional, .

 

Reviewed by: alisan on 19/01/2014

Overall rating:

5

“Buster plan..”

We have been on the Buster plan for 2 years now and it is worth every penny, the reminders for our cat DIESEL, for the worming and flea treatment is great, they send a text on your phone to remind us when he is due. The staff are great and friendly, and you always feel welcome, and even our cat.

 

Reviewed by: Lorraine on 15/01/2014

Overall rating:

4.8

“Julia Boness saved my cat”

March 2012......My cat was looking a bit off-colour so I booked an appointment to bring her down to the clinic at Flitwick. Julia did a few tests and looked worried. She diagnosed my cat with acute renal failure and gave her less than a 50% chance of life. However, she said they would do all they could.
Abi was taken by ambulance to the main vet hospital at Barton-le-Clay where she was put on a drip and spent many days having her kidneys flushed out, whilst undergoing all sorts of tests. I would get a daily call from the duty vet with an update on her progress. Day by day she got a little stronger and she was discharged back to us after eight days.
We spent the next six months taking her back regularly for tests to check her kidney functions, fed her on the diet recommended by Julia for cats with renal problems and on each visit the news was more positive.
Eighteen months on, Abi is flourishing. She is such a happy little cat, is so affectionate, and runs around without a care in the world.

We have no doubt that Julia and her team saved Abi's life. Without their caring and immediate treatment Abi would have died, as have other cats of mine in the past, before I found out about Boness. We can't thank them enough for all they did and would have no hesitation in recommending them to anyone in the area who needs a quality, loving service for their pet.

 

Reviewed by: Hayley on 12/01/2014

Overall rating:

5

“Best practice I have ever used. ”

Julia and her staff have been fantastic. They go out of the way to make our vsit as easy as possible. I am a wheelchair user they turn the examination table around so more room in the consultation room. They dont mind us waiting in the car park. My dog is not a great fan of the vets and gets upset in the waiting room. The staff always offer to help me go to and from the practice, and help put my wheelchair in the car. In bad wather they have always been there for us on the end of the phone and even cleared part of the car park of snow for us. The medical teatment we have recived has been A star. I never feel stupid about asking questions and treatment is always explained and more than once if I am unsure. I would recommend them A star Best vets I have ever used.

 

Reviewed by: Mrs Ann Ward on 03/01/2014

Overall rating:

5

“Friendly, Caring and Respectful service”

It was unfortunate that our beloved cat became ill on Christmas day and was faced with having to visit an out of hours vets. We attended Boness Vets and were met by Julia and Gerry Boness. They were so kind and respectful. It was unfortunate that our cat had passed away on the way to the vets. They both gave us time to be with him and did not rush us. They were friendly, caring and informative. We thank you so much for this and really appreciated it.

 

Reviewed by: Peter on 14/11/2013

Overall rating:

5

“Highly recommended”

I found the Boness practice because my Mum took her cat there. Even though I live 40 miles away in London, I have preferred to bring my cat to Barton and Flitwick to be seen and treated by them. Julia and her team have the highest levels of caring and professionalism I have experienced in 16 years of being a pet owner.

Helping me to do the best for my cat, not only through her life but in her final days especially, they have been willing to go that extra mile. They really are very special people and a very special practice. I can never thank them enough.

 

Reviewed by: Leo on 29/10/2013

Overall rating:

5

“Great Friendly and very professional service.”