The Park Veterinary Group - Saffron Lane

Website: http://www.parkvetgroup.com
Tel: 0116 2831314

519 Saffron Lane
Leicester
Leicestershire LE2 6UL

Map

 

Practice Details

 

  • The Park Veterinary Group offers you the highest quality care for you and your pet
  • We employ highly trained, approachable, compassionate and considerate staff
  • Fully equipped facilities and services including our own 24 hr laboratory, X-Ray and Ultrasound
  • Free services for our clients such as weight watchers clinics and puppy parties
  • 24 hr own emergency service, 365 days a year from our Veterinary Hospital.
  • Branches at Glenfield, Saffron lane, Scraptoft Lane and Braunstone

 

Average Rating

The Park Veterinary Group - Saffron Lane Based on 11 rating(s)s
4.5
Best possible rating: 5
Average rating: 4.5
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Vet Practice Reviews

Reviewed by: harvey on 29/05/2014

Overall rating:

4.8

“seeing urgently very much appreciated”

Always receive prof care and attention and love for animals is always at the fore and care for my dog is never too much trouble and I feel 100 % that he is looked after to the best of the vets ability. Many thanks to all.

John Dexter

 

Reviewed by: Dusty on 29/05/2014

Overall rating:

4.8

“Emergency out of hours service ”

We accessed the emergency out of hours vet, due to our rabbit being extremely unwell. We were able to get hold of the practice straight away by phone and was we seen immediately. The vet and vetinary nurse we saw that day were very professional, but also very caring and empathic to the situation. We were given good advice and information on how to treat our rabbit. Luckily she is doing well and I have no doubt this is because we were seen so quickly and efficiently.

 

Reviewed by: no on 28/05/2014

Overall rating:

4.8

“comments on recent visit”

In our opinion the Vet seen was professional, open and honest during our consultation and gave us options in respect of the treatments available. She was also clear on how to overcome the issue of our dogs reoccurring eat problems in the long term.

 

Reviewed by: Mr B Parket on 28/05/2014

Overall rating:

4.2

“service”

Happy with the service so far.

 

Reviewed by: David Bird on 28/05/2014

Overall rating:

5

“Worming treatment”

Very happy with the visit! I'm a first time dog owner amd I asked some pretty obvious questions but I was treated with complete understanding and gained much reassurance during the visit.

 

Reviewed by: charlie on 28/05/2014

Overall rating:

5

“charlie”

I have been using the Park Vets for a lot of years, I have always found the Vets and the staff very friendly and helpful. I wouldn't go any where else.

 

Reviewed by: sylvia on 09/12/2013

Overall rating:

5

“Highly reccomended”

To
Gareth Jones and all staff at the Park Vet Group and Glenfield.
Sylvia and John Brookin would like to convey many thanks for the care
you always gave in the fight to save our Rosie, needless to say we are broken hearted to have said goodbye to her but will hold her in our hearts forever. Once again thank you all.
John and Sylvia Brookin.

 

Reviewed by: Rosie on 21/03/2013

Overall rating:

5

“Highly reccomended”

Always had excellent care & compassion from all staff at the park veterinary group saffron lane. special thanks to Gareth Jones who is still working hard caring for our Cavalier Rosie,
many thanks, John & Sylvia.

 

Reviewed by: Stewart and Lynda on 20/03/2013

Overall rating:

5

“Highly Recommend”

We have been using the Park for 9 years plus and have nothing but praise for the Park. We have found them caring thoughtful and there when we needed them. Both of our dogs have had medical issues but we have got through them with the help of 'The Park'. I would like to say a big thank you to Gareth, vet at the Saffron lane branch as my dogs have spent many a time with him and he is an extremely caring, thoughtful vet and i know my dogs are in safe hands . Special mention to Glenfield Emergency hospital as they recenly spent almost four months nursing one of our Border Terriers back to health. Great service, thank you.

 

Reviewed by: Katie Bridger on 10/03/2013

Overall rating:

5

“Would recommend”

I have been using The Park Vets on Saffron Lane for over 30 years for both my many cats and dogs. In all that time, during illness and euthanesia, I have received nothing but professionalism, kindness and empathy from all the staff. They have supported me through some difficult times and I would highly recommend them as a vetinary practise.

 

Reviewed by: Linda on 21/02/2013

Overall rating:

1

“Not very professional”

We had to have our 19 year old cat put to sleep.
The vet had nothing ready, the cat was panicking after the vet had tried to inject her in the leg. She then said oh I had better try the other leg. What made it even worse was the fact my wife could hear all this in the waiting room. Also two other nurses could be heard laughing in the background.
It was bad enough we had to have her put down without all this other unprofessional stuff going on.

Park Vet Group

We were very saddened to read this review. At the Park Vet Group we pride ourselves on our care and compassion, especially at such a emotional time for the client, but it seems that on this occasion we did not meet the high standards that we have set.

The client has been contacted and all of the concerns have been addressed.

The staff working happily is what we like, but we accept that there is a time and place for laughter. They were totally unaware of what was happening in the other part of the building. In future we will strive to let the staff know when situations like this arise.