Tel: 0116 2311635
162 Dominion Road
Leicestershire LE3 8JA
Reviewed by: mrs julie barry on 04/12/2015
My pet dog charlie went blind due to diabetes, Mr Jones diagnosed cataracts. Mr Jones did a wonderful job, operating on charlie and giving him his sight back.All this was very expensive, i was covered for £2500 on insurance but i did have to pay nearly another £1000 on top, my disappointment on this is the charges for aftercare should be free, you only get 1 post op check for free and every check after that is £84. I have cancelled another future check but will go back if i feel charlie needs any more help
Thank you so much for the review, it's wonderful that Charlie can now can see again after being blind with cataracts. We take on board your comments. Cataract surgery is complicated and, unfortunately, not cheap. Some aftercare is included in the operation fee, but charged on-going checks are advisable to watch out for certain complications. We hope Charlie continues to do well. Please feel free to ring Mr Jones if you would like to discuss anything with him.
Reviewed by: S Baines on 21/06/2015
3 weeks ago we visited The Park Group at Glenfield on referral from our local Vets4Pets. Our little Bichon Frise Indy had an Indolent Eye Ulcer. He had already had 2 Karetectomy operations at our local Vets4Pets to no avail. It was recommended that Indy had a third but deeper Karetectomy with an ophthalmic specialist. This was undertaken by The Park Group at Glenfield. After 2 weeks Indy was fully healed and 1 week later he is fully returned to his bouncy self. We were very impressed with the efficiency of the Admin. staff as well as the kindness of the nurses and the skill of the surgeon(s). Everything was explained to us every step of the way.
We would definitely use this group again.
Reviewed by: LeanneC on 30/05/2015
I wanted to express my feelings for this practice as its helped us out on 2 emergencies with our German Shephard x Japanese Akita. Both times it happened on a Sunday where we needed the out of hours vet to see our dog. They have been great from start to finish. Both times our dog needed an operation due to him rupturing his cruciate ligament and they managed to get him booked in within 3 days of us seeing them. They have a great team there who are so caring for all animals there, professional and explain things really well. Prices like anything like this isn't cheap but with the skills of the vets such as Mr Morris - you get what you pay for.
We are so pleased with our dogs progress and never worry about having to take him to the vets. Keep up the good work all. Thank you.
Reviewed by: Mrs Braham on 13/05/2015
Our german shepherd, Tinky, recently appeared to have an infection in her right eye. After taking her to our own vet, on two occasions, with her eye worsening and being charged an immense amount of money, I insisted they refer her to an eye specialist. We were given an appointment to see Gareth Jones at the Glenfield practice. Immediately he diagnosed her with Myositis (inflamation of the muscles which was causing her eyes to bulge, the vessel underneath her right eye had been forced outside her eye and there was a danger of this bursting and her losing her sight). Although not good news for us, Gareth was so good with her, and gave Tinks an immediate injection of steroids. There was an instant improvement with her eye. She's still not quite herself with being on steroids, but we are so thankful for her finally having the treatment she needed. He was so knowledgeable and informative and other staff who also saw her, so caring. Keep up the good work.
Reviewed by: Dominiquerockey on 10/05/2015
I came home from work last Tuesday and my cat had obviously been in a fight. He had two huge, puss filled chunks out of his face. I immediately called Park Glenfield to see if they could see him. They had no appointments but said they would be able to fit him in as it was an emergency.
We arrived at about 6.30pm and were seen within minutes. Even on his best day, my cat hates strangers touching him. He usually hisses and growls at vets when try to do anything. As soon as we took him out of his carrier ,the vet was very delicate with him and gave him loads of fuss whilst checking his wounds. I've never seen him respond so well to a stranger before! He prescribed us medication to treat the infection as well as a cone so he couldn't scratch it. We were also given advice on how to clean the wounds and administer the medication - heating up Tuna and putting the meds in it.
We followed the advice and he is back to normal again.
I've told everyone at work to use this vets as this is the best I've ever known. We've already moved our cats records over and have booked his annual boosters to be done here.
Reviewed by: Sally Cook on 16/12/2014
In June 2014 my cat, TC, arrived home with a scratched eye. My local vets were good and helped initially but when they noticed there was more going on at the back of the eye they recommended Gareth Jones at The Park Vets. At this point it looked impossible to save TC's eye as the infection that had set in was severe, but with some intensive treatment and medication that was newly available, he turned a corner and was given the 'all clear' by Mark Russon today. Between them, Gareth and Mark saved TC's eye and I really can't thank them enough!
Reviewed by: Paul on 13/11/2014
Our dog Harvey (a black labrador) had a very bad eye infection probably caused by an object penetrating the eye ball. He was seen at the Glenfield practice of Park Vets Group by Gareth Jones who is a specialist in eyes. The infection had progressed quickly and had infected the whole eye socket and it was looking highly likely that Harvey would lose his eye. However Gareth Jones was able operate to remove most of the infection and then by treating the remaining infection Gareth saved Harvey's eye. We cannot thank Gareth or the Park Vet Group enough.
Reviewed by: Scruff on 23/08/2014
I would like to thank the staff at both Glenfield and Edward Avenue with the way they looked after both Scruff, 21 yr old very much loved family cat, and myself, they treated us with so much care, compassion and dignity I honestly couldn't have asked for more, and at such a heartbreaking time it couldn't have been handled any better and would recommend to anyone they chose these vets for such a personal and traumatising time,to ensure that you are left with nothing but praise and thanks for those caring for your family pet in their last hours ..
Reviewed by: Jenny Allton on 08/08/2014
We were referred to The Park, Glenfield by our vet because our dog, Dylan, was almost crippled and struggling to walk. We saw Chris Morris who x-rayed him and followed it up with a scan. Dylan was diagnosed with 2 stress fractures in one elbow and one stress fracture and a bone spur in the other. Chris explained that the pain Dylan was suffering was tantamount to a permanent very sharp stone in a shoe.
Chris operated on both elbows at the same time and removed bone which contained the fractures and the spur. Dylan came home the same night.
For a week he was home bound and then Chris said we could start walking him starting with 5 minutes three times a day and building up by an additional 5 minutes each week.
Now, after 6 weeks the difference in Dylan is miraculous. We have seen Chris again and are delighted that Dylan has progressed so well that he has been discharged and he has started walking "off the lead".
Chris cerainly performed a miracle and we will be forever grateful to him
Reviewed by: sam barley burgess on 25/06/2014
I found vet very helpfully and understanding with my dog. I felt the price to see vet to speak about options for my dog a lot of money. also when speaking to vet about my dog legs and found out that we should have told our insurance back in 2008 which we didn't no we had to do as it wasn't explained to us by your vets back then. we now have a dog which thankfully the medication he's on is working or we would be having to try and find £1300 which we have already payed out for blood's and to see vet over £200 which set us back a lot. so I feel a little upset due to not being told full story in first place and have been paying out for insurance since having our dog back in 2008 till last month and not being able to get treatment he needs covered.
Mrs N Barley-Burgess
We are glad that Sam has responded well to his current treatment and are grateful for the compliments about the vet's recent care and understanding.
We understand the clients frustration that the insurance may not cover Sam's current treatment, but when his condition was first diagnosed, the clinical judgement was that surgery was not required, as can been seen by Sam's quality of life over the subsequent six years.