Tel: 020 8550 6119
64 Fremantle Road
Essex IG6 2AZ
Reviewed by: Perry on 05/08/2015
I just wanted to say a very big thanks to the 2 ladies in the surgery on Saturday afternoon just gone, at 3.10pm.
I brought my 17 year-old cat in Freddie to be put to sleep after a long period of illness & deliberation. I'd been emotional before bringing him in & thought I'd be ok, but after 10 seconds of talking to the vet I just fell to bits. She really took care of me, Freddie, the situation, and with compassion, and made the whole process as quick & painless as I could have hoped. She could tell I was distressed & let me get away home without worrying about paying then saying I could sort it out later, which I'll do tomorrow morning (Monday 03/08)
She is a credit to your company, as was her colleague who came in to help; thank you both for helping me through a tough situation.
Reviewed by: Deborah on 14/04/2015
I would just like to thank Hayley and her team at the Barkingside Practice for all their amazing efforts over the years with my beautiful cat Chelsea, White, fluffy, 1 green eye 1 blue, sadly deaf.
Chelsea hated having her nails cut, but they persevered every time never complaining making her (and us) as comfortable as possible.
Recently she has been very ill and the very difficult decision was made to put her to sleep, Hayley talked me through everything and listened to by questions through all the tears with empathy and professionalism.
When the time came I made the appointment with the wrong surgery and just turned up at Hayleys surgery with no appointment with my daughters, you would never have know she was'nt expecting us, she went through everything with us and helped us help Chelsea.
Thank you very much for all your kindness and considerations, best surgery ever!!!!!! xxx
Reviewed by: Daisy's Mum on 01/04/2015
I called the practice and was given a lot of time and help on the phone by Rebecca. She booked me in that day to see Hayley who was friendly, thorough and professional. I was not charged for the consultation which I appreciated - I was visiting the area for a few days from Devon.
Reviewed by: Tina Stone on 17/03/2015
We gave been going regularly to this practice for many years due to our cat having renal disease. Hayley and the team are very professional, caring and kind. The friendly service you receive on arrival is very welcoming. Would recommend this practice to anyone.
Reviewed by: Karen Edwards on 05/03/2015
I cant praise this practice enough. The staff are amazing, caring and supportive. My dog had been with this practice for 13 years and done there very best for us throughout. They were amazing when sadly he passed away, the pain was unbearable but treated our whole sad experience with compassion and respect.
We sent the staff a thank you card with a photo of our beloved dog in it and was so happy when I returned fir a routine check up with my other dog to find it on the wall with all the other animals they have cared for. I was dreading going back to the practice because it held sad memories for me but sitting down waiting for my appointment I saw my dog on the picture wall, it made me smile.
I want to thank everyone for there continued care, support and amazing knowledge.
I would and have recommend this practice.
Reviewed by: Odin's mum on 03/02/2015
Hayley, Maxine, Becci and the team always go the extra mile.
They have a sensible approach to medicine and genuinely care about the animal client. I have numerous cats and over many years at the practice ( and many vets there) it is the excellence of the nursing staff and their compassion that has had me returning for around two decades.
Reviewed by: Gracie on 03/02/2015
I cannot thank Hayley ( at the Barkingside branch) enough. My 10 yr old Westie has canine lymphoma, she had a very strong course of chemotherapy lasting about 3 months thankfully she responded to the treatment and she is now a healthy happy dog. All the staff are very friendly and caring without their care she probably wouldn't be here now. Thank you.
Reviewed by: Sandrafarlam on 01/02/2015
Was very impressed with the treatment my dog received,couldn't fault anything
Reviewed by: david on 31/01/2015
Makes a nice change when you are spending money to meet a really friendly team who not only are professional and polite but who are very caring towards your pets.Happy to tell friends and relations.
Reviewed by: cryssie on 04/01/2015
I have been very impress with the service and friendly professional
Manner myself and my pets have received since joining this practice
I have had two emergencies and have been seen within 30 mins which with a blind diabetic dog is what you need the vets take the time to explain
Treatment and take the time to listen and put any concerns to rest which l may have. So that we can work as a team to give my pets a happy and healthy life.
I have been impressed also with the receptionists who are knowledgeable
I have have and will be recommending this practice