Goddard Veterinary Group - Gidea Park
Website: http://www.goddardvetgroup.co.uk
Tel: 01708 768 201
144 Balgores Lane
Gidea Park
Romford
Essex RM2 6BP
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Practice Details
- Accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme
- Complete healthcare for pets including vaccination, neutering, parasite control, dietary advice and weight management
- Comprehensive surgical facilities and fully equipped operating theatre including radiology
- Renowned referral services offered within the group for more complex cases
- Free pre vaccination consultations and health checks for registered pets at six and nine months of age
- Complimentary nurse consultations offered for advice and general pet care
- 24 hour care is provided 365 days a year by Wanstead Veterinary Hospital
Average Rating
Goddard Veterinary Group - Gidea Park
144 Balgores Lane Gidea Park Romford, RM2 6BP01708 768 201
Vet Practice Reviews
Reviewed by: Linda Marston on 08/06/2013
Overall rating:
5
“A Definate Winning Practice”
I have been taking my dog Rory to ths practice since I first got him 2 years ago and I can honestly say I wouldn't take him anywhere else. He has had the misfortune to have been in several times over the last 2 years and each time he has been well cared for and looked after. The staff are extremely professional as well as very friendly. I attended the puppy parties which I thought were very informative and well run. I couldn't rate this practice highly enough. Good job all round!
Reviewed by: James Bernie on 07/06/2013
Overall rating:
5
“Excellent Practice and Brilliant Vet!!!!!”
I have only been to this practice twice with Ruby (our 4 month old golden labrador) but I am already highly impressed!!
All the vetinary staff have been so helpful and Richard is the best and most caring vet I have met (I've met a few!).
The fact that the practice offers free monthly check-ups is so reassuring, knowing that during the most important months of a dog's life, they are being properly cared for and treated. It made me realise that they are not just interested in stealing money from your bank account (as most vets are!), but the wellbeing of the animals. Ruby loves all the staff and they all make such a fuss of her in return!
Richard is always so helpful in answering any questions that we have (however silly they are!) and always gives the best advice for our puppy. There is never any pressure to get you out the door so they can get the next appointment in!
I aslo think the puppy parties are a brilliant idea and can't wait to take Ruby along to the next one!!
I would highly recommend Goddard Gidea Park to anyone with pets!
Reviewed by: Paul Barker on 03/06/2013
Overall rating:
5
“Superb Veterinary Practice”
I have been goimg to the Gidea Park Vet Practice since moving to Romford in 2007.<br /><br />
Richard has looked after our cats since then and we are extremely happy with his manner, his professionalism and the treatment that he has given us (and our cats).<br /><br />
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The staff are also extremely polite, pleasant and helpful.
Reviewed by: nicola lillywhite on 03/06/2013
Overall rating:
5
“Excellent service ”
The practice at Gidea Park was recommended to me by a relative as I was having problems with my previous vets of 15 years. Despite being a little hesitant I was won over within seconds of speaking to Richard. His advice and professionalism was gratefully received and his concern and attitude to my animals was reassuring. Richard is friendly and welcoming but more importantly was genuinely interested in hearing about our animals. As a result of that first visit I have now registered all five cats and the rabbit at the practice.
Reviewed by: ralph on 23/05/2013
Overall rating:
5
“great vet and nurses”
Firstly I would like to thank all at goddards at gidea park, I have coming here for the last 4 years. The service and after care has been nothing short than outstanding,The staff are always polite and perfessiona. A big thankyou from saffie and arthur
Reviewed by: Nicola & Mitch on 23/05/2013
Overall rating:
5
“We wouldn't take our dog anywhere else”
We would highly recommend this practice. Richard genuinely cares about all of his patients. He was also very supportive to us when our dog became very ill. He is always very good at explaining the necessary treatments required and we trust him and his staff immensely. We always know our dog is in safe hands. Like Richard, the nurses are also friendly and caring. We wouldn't take our dog anywhere else.
Reviewed by: Chopa on 23/05/2013
Overall rating:
5
“Highly Recommend”
The nursing staff are always polite and helpful.
Richard the vet is very competent,professional,knowledgable,likeable and he seems to love and enjoy the work he does.
Rest assured your pet is in safe hands here.
Reviewed by: Gill Kempton on 20/05/2013
Overall rating:
5
“Excellent vet and nurses. Highly recommended”
I have been taking Holly to see Richard for over a year now and have always received excellent service. He always explains exactly what is going to happen to her in a way that is clear. When Holly needed quick treatment an appointment was made immediately for her to been seen, and a follow up phone call was made to see if all was well. The nurses are caring and have time for you especially if your pet has to have an operation.
I would highly recommend this practice.
Reviewed by: Carla Beaseley on 19/05/2013
Overall rating:
5
“Excellent - Would highly recommend”
I would firstly like to thank Richard and his staff for the excellent care given to our dog when he was ill. Our dog came down with a water infection and I was so worried, this was the first vets I rang and was pleased with the quick response. Richard was very helpful and supportive, he also stated that our dog had a tooth infection and was badly overweight. Richard explained that our dog will need an operation to remove the tooth; he stated he has done this operation many times which made me feel at ease. After all the hard work and advice Richard gave me our dog has never looked better and I can see he is so much happier in himself. I can't thank them enough for what everyone has done and I would highly recommend this veterinary to everyone :)
Reviewed by: Cheryl and Megan on 19/05/2013
Overall rating:
5
“Consistently good care!”
When reading reviews I always look for the odd bad one to prove they are genuine, but I'm afraid I can't oblige. I have been bringing my cat Megan to this surgery for a number of years and the advice and care has always been exemplary. On one occasion Richard chased after me along the street to reassure me that Megan had calmed down immediately I had left her at the vet's for an overnight stay, and was eating a little food. I took Megan, aged 18, when she was very sick and really did not expect to bring her home. However, after running a number of tests, Richard advised that the illness was treatable and that Meg's overall health, this illness aside, belied her years. The operation was expensive but I trusted Richard's opinion that Meg still had years of life in her. I am delighted to say that she is still with us today aged 22 and a half (the half is important at her age). I just listen to what Richard advises now - he has never let me down.
Reviewed by: Nat & John on 19/05/2013
Overall rating:
5
“Friendly staff. Would highly recommend”
We have been visiting the practice for just over a year and have always found Richard and all the Nurses to be friendly, caring and kind.
You know your pet is in safe hands and although it is not nice to have to leave your pet when they have to have an operation, you know that the team will always look after them and give them all the care and attention they need.
We would highly recommend this practice.
Reviewed by: Richard and Lesley on 19/05/2013
Overall rating:
5
“Professional and Friendly Service”
We have a black labrador called Inka who, for the last eight years, has been a regular visitor to this practice. No matter whether the visits have been routine or more serious, Richard and his team have always provided a caring and professional service. Richard has considerable knowledge and experience in his field and his love of animals is evident. His friendly and professional manner inspires confidence and trust. We would highly recommend Goddards, Gidea Park.
Reviewed by: Hayley Madden on 17/05/2013
Overall rating:
5
“Has animals welfare first and foremost”
Richard has looked after our two Shelties since they were 8 weeks old. One of our dogs has had health problems most of his life and Richard has always been understanding, giving us advice when asked, support even when we have sought second opinions and alternative therapies not offered by the practice, and most of all his time - even though he is always busy. He has always had our dogs' happiness first and foremost and we have trusted him with many difficult decisions. His dedication to animal welfare is absolute. All his staff are friendly and personable. They sell nice candles too!
Reviewed by: James & Maria Brownlie on 09/05/2013
Overall rating:
5
“BRILLIANT VET, CARING NURSES - HIGHLY RECOMMENDED”
We would like to thank Richard and his team of nurses for the wonderful care given to our cat, Hamish, when he had a tumour removed from his liver recently. Richard explained everything extremely clearly and he is obviously totally dedicated to caring for animals. He even checked Hamish at 5.30 a.m. following his operation to see if he would eat some breakfast. That's dedication! Hamish is now thriving once again and we can't thank Richard and his team enough.
Reviewed by: Mark Jennings on 08/05/2013
Overall rating:
5
“My dog is now healthy - peace of mind”
My dog had a bad case of diarrhoea which was worrying and messy. I checked the internet to see if I could solve the problem my self but felt that the information was to random and that I was not confident that it would solve the problem.
Took him to Goddards Gidea Park were he was diagnosed but Richard Marks in a professional and friendly manner.
My dog is now gaining weight fantastically and I have been encouraged to pop in and weigh him free of charge to check his progress.
Great advice which is peace of mind.
Reviewed by: Nutmeg's Mum on 25/04/2013
Overall rating:
5
“Excellent in every way”
I was lucky enough to meet Nutmeg at Goddards Vets in Gidea Park. She was nursed back to health by a wonderful team of nurses under the excellent guidance of Richard. They have all given her the best start in life and I feel reassured for her and me that I can return to the practice and receive the same care and compassion throughout her life no matter how trivial. We have to speak on behalf of our pets and give them the best level of care and I know we will receive this evey time we visit.
Reviewed by: TeddyOwner on 22/04/2013
Overall rating:
5
“Would Recommend”
I have been a customer at this practice for 9 years. I have never had a problem and the staff are helpful and the vet is very good too. He always explains procedures fully and in a language I can understand.
Reviewed by: E+R Daly-East on 19/04/2013
Overall rating:
5
“HIGHLY RECOMMENDED FOR CARE OF ANIMALS IN NEED OF CARE,WITH COMPASSION FOR THE OWNERS TOO.”
The Gidea Park practise of The Goddard Veterinary Group is to be highly commended for its expertise in the care of sick animals in need of attention, and also the mindful consideration to the owners of these beloved pets. We have had our pets, two Rottweilers and a pug cared for at the Gidea Park practise for 19 years. It is without doubt that the team at Gidea Park, led by Richard Marks, provide first class care to animals and their owners. We have always found Richard Marks to be extremely knowledgeable in his field, and his level of genuine concern to be exempt. Richard leads a team of which morale is always high, this is reflected in customer care. As pet owners, we often recommend Richard Marks to others, he is an honest, genuine, caring individual with expertise in veterinary care.
Reviewed by: Vicky O'Connor on 16/04/2013
Overall rating:
5
“Loving and caring”
I registered our new puppy with Goddard's following recommendations from friends. Their recommendations were correct and true. The girls are truly wonderful and adore the animals - any excuse for a cuddle! Our chocolate labrador loves visiting the vets - which speaks volumes in itself! Emily, one of the student nurses runs a Puppy Party course over 4 weeks and it is a wonderful way to socialise the puppies and incredibly informative. We went along as a family and not only learnt loads but had great fun too. Richard has already proved to be caring and supportive as our new addition has already had cause for a couple of visits to him. I wouldn't hesitate to recommend Richard and his team to all of my friends.
Reviewed by: Steve on 12/04/2013
Overall rating:
5
“Great vet! ”
We have been taking our Labrador to Goddards in Gidea Park for six years. We have always found the staff to be very helpful, efficient and highly effective in dealing with routine checks, surgery, treatment and giving advice on issues like diet. Richard was very good at making our rather nervous dog feel less ill at ease. Despite being accident prone, our dog is in excellent health and the treatment and advice given to her has contributed greatly to this.
Reviewed by: Jayne and John Smith on 09/04/2013
Overall rating:
5
“Outstanding care. Highly recommended”
Firstly, we would like to say a huge thank you to Richard and the nurses who cared for our dog Bella when she was very ill and needed an emergency operation. Their pre operation care and after care can only be described as exemplary. Richard and the nurses really care and we were always kept updated, to the point of receiving a late night call from Richard to put our minds at rest when we had to leave Bella overnight. We would recommend Goddards at Gidea Park to anyone. You could not hope to to receive better care for your pet and we would not take Bella anywhere else.
Reviewed by: sezzp & Fenn on 06/04/2013
Overall rating:
5
“Excellent, Friendly and Professional”
Hi I'm Fenn I've been registered at Goddard veterinary group in Gidea Park since I was born in 2010 I couldn't imagine going to any other vet, Richard and the nursing staff are great, they are always friendly and gentle with me and I get loads of affection everytime I go. Richard always tells my owners everything they need to know to keep me happy and healthy and advises them on any querys they may have. It's very plain to see that they all care deeply about animals and their welfare and I and my owners would highly recommend this vet practice to anyone.
Thanx for all your help!
Reviewed by: julie and dan howarth on 15/03/2013
Overall rating:
5
“excellent vet ”
Richard and all the staff at Goddard's have a wonderful way with pets and their owners. We would highly recommend them. The puppy parties are really good fun and enjoyed by owners and puppies alike. Richard genuinely seems to care about all his patients that walk through the door.
Reviewed by: Keith and Claire on 12/03/2013
Overall rating:
4
“Highly recommend”
Would highly recommend Richard and all the nurses at this Gidea Park surgery. We have 2 dogs under Richard. Molly 9 years old and Bruce 4 years old. We have had them since puppies and have always been shown kind loving care when required.
Richard has always been on hand to offer advice when needed.
The surgery on whole has a very friendly family atmosphere and would not hesitate to recommend this practice to anyone seeking veterinary services.
Keep up the good work guys.
Keith and Claire
Reviewed by: Ruth on 09/03/2013
Overall rating:
5
“Excellent Service!”
We have been seeing Richard (the vet) for the past few years,at Gidea Park and have to say,he is one of the best vets,we've seen!
All the staff are extremely friendly,aswell as helpful and I would thoroughly recommend them,to anyone who is looking for a new vet.
A big thumbs up from us :-)
Reviewed by: Lorraine on 09/03/2013
Overall rating:
5
“Would highly Recommend”
We have been taking our cat Buddy to Goddards for the past couple of years, Richard is a fantastic Vet who obviously loves animals. He always takes the time to explain everything and is very caring. The Nurses are always friendly and very approachable. Would recommend Goddards to everyone.
Reviewed by: Richy on 05/03/2013
Overall rating:
5
“Caring Vets”
We got our dog 'Chunk' last year as a 8 week old pup,a family friend recommended this vet group in Gidea Park, we took Chunk along for an intial health check and found all the staff to be friendly and helpful and always ready to offer their advice, Richard the vet was just the same. We've been registered with them for over a year now and on every occassion we've had to visit, which thankfully apart from the routine appointments and to buy some food hasn't been often, all the nurses remember Chunks name and always find time to be caring and friendly, Richard has always been professional,reassuring and treats chunk as if he was his own, he also finds time for 'human' chat and I discovered he shares a passion for cars, a 2.8i Capri is his dream. I would not hesitate to recommend this vet practice to anyone.
Reviewed by: Katherine & Tom on 05/03/2013
Overall rating:
5
“Fantastic vet, would highly recommend”
We have been bringing our cats Henry & Oscar to Goddards at Gidea Park for around 5 years now and have always been really happy with the service and care that they have received from Richard and his team. We have found Richard to be friendly, professional and kind and he always takes the time to talk through the treatment he recommends and the reasons behind his recommendations. It is clear that the interest of the animal is paramount in his decision making. We have recently moved and have a veterinary practice nearer to us now, but we prefer to come back to Goddards at Gidea Park due to its staff and the level of care our pets receive there. Richard is a credit to the company, and the nurses are always happy and cheerful. We have never had a negative experience and would highly recommend them, in particular Richard, to anyone.
Reviewed by: Nblumson on 28/02/2013
Overall rating:
5
“Excellent vets!”
Excellent service and really friendly surgery. We Have always been treated brilliantly and the service and professionalism has always been to the highest standards. Would always recommend is surgery to all family and friends.
Reviewed by: Nat and Alex on 26/02/2013
Overall rating:
5
“Cannot rate highly enough! ”
Alex and I are deeply grateful for all of Richard and Goddard Gidea Park's help. Sadly our cat has a serious illness, however Richard has been a real help and support to us, setting our mind at ease and explaining things clearly and easily. He has a wonderful way with both people and their pets and I can't rate this practice highly enough! All staff are professional, kind and caring and the practice is a solid part of the community.
Reviewed by: Chris O'Connor on 26/02/2013
Overall rating:
5
“Excellent Vet Practice”
I have been registered with Goddard Gidea Park for nearly 5 years and have only praise for Richard and the lovely nurses. I have had cause to visit several times with my chocolate Labarador Seamus during this time and have always been made to feel very welcome and confident in the treatment he has received. I was recommended to Goddards by 3 friends before registering and I would have no hesitation in referring anyone here. Richard is a truly dedicated vet and always goes above and beyond when treating his patients. Once I had to visit the emergency vet in Wanstead on a Sunday and when the report was faxed through to Richard the next day he called me at home to check how Seamus was which I thought was very kind of him. It is also when you talk to other people about their vet experiences that you realise how lucky we are.
Reviewed by: D.Bryce on 22/02/2013
Overall rating:
5
“The best vets ”
Goddard Gidea Park is the best veterinary practice I've ever been to. My two cats love going to visit Richard (although they might not show it!) and I can rest assured that they have the best care for my feline siblings! Having done work experience several times with them, I was met by amazing people with an extreme passion for animals and their well being. Each and every animal is welcomed with hugs and kisses and is given 5* treatment.
I would highly recommend for the best vet care ever!
Reviewed by: R.Newman on 21/02/2013
Overall rating:
5
“Friendly Vet”
we are really pleased with the service and advice we receive from the vet Richard he is so helpfull and friendly our dog cost us a lot of money and is loved by all the family so it is important to us to get the best care for her we could get the injections cheaper but we would rather pay a bit more and have the health checks and puppy school. we would recommend people to come to Goddards especially to see Richard
Reviewed by: Laura on 19/02/2013
Overall rating:
5
“Would Highly recommend”
My puppy loves the puppy parties with Emily and I find the info given really useful. Richard is great with him, can tell he cares and loves animals. All staff are very friendly and helpful would recommend the practice to anyone.
Reviewed by: Tina Murray on 05/02/2013
Overall rating:
5
“Excellent, Friendly and Caring..”
We have been taking our dog Buster to the Gidea Park practice since he was a puppy, now two years old. The nurses at the surgery are lovely, welcoming and friendly and nothing is too much trouble for them.
Richard is a great vet, cares about the pets he is treating and we know Buster is in safe hands when we go there.
We wouldn't go anywhere else and would recommend the practice to all our friends.
Thank you to Richard and his Team
Reviewed by: Mrs Love on 28/01/2013
Overall rating:
5
“Goddard staff to the rescue!”
On Sunday night I noticed that my cat had a problem with her claw embedding itself in her pad. I was mortified that I had not noticed this, and felt I had neglected her. After a fretful night worrying, I called the Gidea Park branch first thing Monday morning and explained the problem to the Nurse. Within 20 minutes my cat was being checked over by Richard, the Vet. He was attentive and gentle in his examination of Zeke - aware that she did not like much fussing - no matter how good the intention. He diagnosed her problem promptly and quickly alleviated my feelings of utter mortification. Zeke is now in the care of the Goddard Staff, awaiting her procedure. I cannot thank the Nurse and Vet enough for their kindness and understanding, their reassurances, their professionalism and swift attention. You are stars!
Yours gratefully,
Mrs Sonia Love
Reviewed by: Andrea on 24/01/2013
Overall rating:
5
“Excellent service, would recommend !”
I have found Goddards Gidea Park to be a very friendly practice with helpful staff. My dogs have received first class treatment and we have been given relevant and helpful advice re their care. I would recommend to others due to the quality of care.
Reviewed by: aptalsteve on 24/01/2013
Overall rating:
5
“Friendly, caring service”
Recently attended this practice for the first time after our 17 year old cat lost her appetite and began losing weight. We were given a same day appointment and were seen very promptly by vet Richard Marks. Following a thorough examination, Richard was able to assure us that our cat's condition was not life threatening, though immediate treatment was recommended. Richard went through all the available treatment options considering the age and condition of the cat and proposed a course of action. Within a couple of hours our cat was back home and began eating the following morning, much to our delight.
At every stage of the examination and subsequent treatment, Richard dealt with our cat in a tender and professional manner and went to great lengths to assure us that we would all enjoy a positive outcome. Having owned pets for almost 60 years, I don't ever recall a veterinary practice treating patients and owners with such care and compassion. This practice, and Richard Marks in particular, are a credit to the veterinary profession.
Reviewed by: Victoria Branston on 24/01/2013
Overall rating:
5
“Best Vet Practice Ever”
The Gidea Park branch of Goddard Vet Group is the best Vet practice I have ever been to. Richard and his team are lovely, very friendly and always make me and my rabbits feel welcome. Richard always has the time to talk to you and offer any help and advice that you might need in caring for your pet, and he is always compassionate and caring towards the animals. My rabbits Rex and Fluffy needed to be neutered, and the operations were a great success. The aftercare was excellent, and both rabbits recovered with no problems. Rex was up and running about almost immediately! If you have rabbits (or any other pet), please take them here as they will be well cared for. I will never go anywhere else again, and I highly recommend this practice and the staff. Thank you Richard, Debbie and the rest of the team for all your help.
Reviewed by: June Atkins on 16/01/2013
Overall rating:
5
“Won't go to anyone else!”
Richard and the nurses are extremely compassionate and professional. The care they give to my dogs (Bear and Kiro)cannot be faulted. In 2012 my Staffie Bear was taken ill and they not only cared for him but also supported me. It has been a difficult period for me but we now have a rescue puppy who we immediately registered with Richard and under no circumstances would I consider taking my animals anywhere else. At all times Richard's main concern is the animals welfare and he really fought for Bear. He did everything in his power to heal him but we lost the battle. Richard was as devastated as we were - how can you fault someone who cares that much. I would, and have recommended Goddards as a group in the past but will not hesitate to recommend Richard and his nurses.
Reviewed by: lee mcvelia on 11/01/2013
Overall rating:
5
“Fantastic practice, would definately recommend.”
The experience i have had has always been 100% possitive, you could not wish for a more professional and caring practice, from the moment you walk in the door you are made to feel very welcome by all the staff and Richard the vet could not be more caring, it's as if he's treating his own animals.
Reviewed by: Michelle on 10/01/2013
Overall rating:
5
“Complete Confidence - Would Recommend”
I moved to Cranham in 1997 having been happy with a prior branch of Goddards I looked for the closest branch and this was Gidea Park. I always had more than 1 cat and therefore have had my share of cats illnesses, some on going problems and some unfortunately terminal. I have always had complete confidence and trust in the staff at Gidea Park. They always took time to listen to my views when explaining symptoms and concerns and took them on board. They have always been compassionate, understanding and I never had any doubt when I left my cats with them that they were in the best possible hands. Sadly my last cat is no longer with us and we are having some pet free time and focussing on our toddler. However, I still recommend Goddards at Gidea Park and shall return when we decide on our next pet. Keep up the good work.
Reviewed by: Susan Gibbins on 05/01/2013
Overall rating:
5
“Would recommend”
Very friendly practice with great staff. As a first time dog owner we found the staff very knowledgeable and helpful. Archie's vet Richard is very professional but also approachable and easy to talk to.
I would recommend attending the 4 puppy classes which are provided free of charge. Emma does a fantastic job in keeping the dogs under control whilst educating the owners and listening to their needs. We also have been provided with 6 monthly free health checks which we find very re-assuring.
This vet was highly recommend to us by our neighbour and even though their are cheaper options we are very pleased we decided to take Archie to Goddards and will continue to do so.
Reviewed by: Elaine Howell on 04/01/2013
Overall rating:
5
“Fantastic Veterinary Surgery - Best around”
This surgery is absolutely fantastic. The staff are warm, welcoming, caring and approachable. Richard is a fantastic vet and I feel that he always wants the very best for Jack, our cat. Whenever he gets into a scrap (often!) Richard takes the time to see him and do the very best he can. Today he performed surgery on a nasty abcess Jack had got at a moments notice, despite having a full day. The other staff are also fantastic, ofering tea and sympathy every time we have to bring Jack in! They are also very helpful with regards to helping out with insurance claims and the admin involved. I wouldn't take Jack anywhere else now. Fantastic service with a smile. Highly recommended.
Reviewed by: Brian Griffiths on 04/01/2013
Overall rating:
5
“Brilliant vet! Friendly nurses!”
We switched to Goddards in Gidea Park because Richard is so friendly and approachable. We've found it much more convenient and reasonable. Richard is very honest and fair so we are confident to take his advice about what's best for our cat. Even our very difficult and awkward cat loves going there. We've recommended Richard to all our family and friends.
Reviewed by: Paul Adams on 28/12/2012
Overall rating:
5
“The best practise I have ever come across ”
I have been pet-less since March after losing my cat and dog through old age. My house has been empty without a pet so I decided to take the plunge again and bought a little Yorkshire Terrier. The easy part has been going back to Richard and the excellent crew at Goddards of Gidea Park, there was never an option of going anywhere else. This is the first puppy I have had with this practise and I have been immensely impressed with the service and advice that has been offered. Izzy my puppy has had both her jabs with Richard but the after care is unbelievable. She has free Puppy check ups for most of her first year and also free puppy training classes which have been great! Run by the wonderful Emily!
I have nothing but praise for Richard and his friendly and professional crew and would not hesitate to recommend them to anybody.
Keep up the good work guys!
Paul and Izzy
Reviewed by: Beagle on 06/12/2012
Overall rating:
5
“Fantastic Practice - Highly Recommended”
We belong to the Gidea Park branch of Goddards and have taken our Beagle puppy there a number of times for both puppy parties and his regular free check-ups.
I have to say that the service we have had has been overwhelmingly positive and the advice we received was really useful.
The puppy parties were a great way of socialising our dog and he gets on well now with other animals.
We wouldn't think twice about going to Goddards as the staff are so friendly and the products are of a high quality.
Michael Hughes, Hornchurch
Reviewed by: Rosie on 05/12/2012
Overall rating:
5
“Excellent care !”
3 Months ago we got young Rosie, an 11 week old Cockapoo. The level of service and care we have received from Richard and his team is 1st Class !!!
In addition to the above Goddards offer:
Free monthly check ups up to 6 months and a further one at 9 months.
Puppy classes which are very useful for socislising and learning general care and training tips.
Knowledgable Nurses who genuinely care and love the job they are in.
We had Rosie spayed last week, we got a call to say she had come round, long before the call to say she could go home.
I have taken her in there again today and she pulled me in there !
She was happy to enjoy a fuss from Richard before he checked her over and gave her the all clear for a run in the park.
In summary I think this prctice is superb and have just recommended it to a lady in park who is looking for somewhere to get her Great Dane spayed (good luck with that one Richard !!).
Darren Ling
Reviewed by: E.C on 30/11/2012
Overall rating:
5
“Great Practice”
Very friendly practice, Richard and the nurses are all very caring and approachable, we have been taking our dog to the practice for the past 2 years, she has been treated several times and on each occasion her condition, treatment and medication have been clearly explained. Overall very happy with the practice and attention given to our dog by Richard and all the staff. Would recommend this branch to family and friends.
Reviewed by: Marion on 29/11/2012
Overall rating:
5
“Brilliant vet and lovely nurses”
I don't usually bother with these sort of things but Richard and his team have been looking after my cocker spaniel Molly for 7 years now and thought a pat on the back was well overdue. She has been cared for by Richard since she was 8 weeks old and has unfortunately needed his skills on several occasions over the years. Just recently he has had to perform some very tricky surgery for her and she has come through with flying colours. The aftercare service provided by the practice was first class. They phoned me on two occasions over the weekend to find out how she was doing and nothing has been too much trouble for them. Richard makes me feel that Molly's welfare is really important to his team at Gidea Park and I would thoroughly recommend him. He obviously loves his job and all animals and his team are so welcoming.We feel lucky to have him on our doorstep and whenever I walk Molly past the practice she wants to get in the door! No better recommendation than that! Thanks everyone.
Reviewed by: SAM on 29/11/2012
Overall rating:
5
“very friendly ”
The nurses at this branch are very caring of the animals.
The vet Richard cares and is very gentle with my dog, who
does not like anything strange.
I would recommend Goddard to other pet owners.
Thankyou
Mrs J Trower
Reviewed by: Gidea Park on 26/11/2012
Overall rating:
5
“Pet Passport, friendly staff”
Richard helped us this year to sort out a passport for our dog, a proceedure that apeared very complicated, but it was all explained to us what we had to do to get our dog out of the country and more important to get him back in again, everything went like clockwork.
Its a pleasure to visit the surgery everyone is always friendly and helpful.
Reviewed by: Button on 23/11/2012
Overall rating:
5
“Great Feeling”
The vet, Richard Marks is very friendly, personable and approachable, we felt very comfortable leaving our cat with him and the treatment he received. It left us with a great feeling that he would do everything for him.
Reviewed by: lisa on 23/11/2012
Overall rating:
5
“Vet + Nurses lovely, would definately recommend”
I have a puppy, Jack Russell, Bessie ! Goddards have made the process of a new puppy easy for our family.
Have received lots of advice via the great puppy sessions. Bessie is beginning to socialise with other puppys/dogs and is very happy !
Richard explains everything when he sees Bessie so we understand why she is having each treatment as a puppy.
Would absolutely recommend this vets.
Reviewed by: Alison Moore on 15/11/2012
Overall rating:
5
“Would recommend”
I had to take my cat, Lady, to see Richard last week as she had been scratched by another cat and it had turned into a nasty abscess. Richard took the time to explain why it had happened and exactly how he was going to treat it. Lady had to stay for 2 nights and the nurses phoned to give me updates on how she was. I cannot fault the service and would happily recommend the practice to anyone with a pet.
Reviewed by: julie on 09/11/2012
Overall rating:
5
“Rosie”
Rosie the jack russle visited richard today at the gidea park practice for her yearly injections and check up. It was very eventful watching richard and rosie restling, richard won. Friendly vet and nurses easy to talk to would recommend. Thank you
Reviewed by: Neal on 08/11/2012
Overall rating:
5
“Great Vets for Pets”
I have used the Gidea Park branch for a number of years with both my working and retired police dogs. I have always found the staff most helpful and careing. Richard Marks the vet has a great deal of knowledge and experience and i would recommend the branch to anyone who has to take there pets for treatment.
Reviewed by: Bugsy on 07/11/2012
Overall rating:
5
“Fantastic and friendly practice”
fantastic vets and nurses all take time to explain everything in detail and give lots of useful advice. Our Lab puppy Bugsy suddenly got poorly after just a few days of us picking him up. Goddards were great and help get him back on track and even called us the next day just to check on him. They also run FREE puppy parties which are full of great advice and gives you a head start on socialising and training your puppy. Thanks to Goddards Bugsy happy healthy puppy.
Reviewed by: Gareth Marshall-Jones on 02/11/2012
Overall rating:
5
“An excellent practice”
A very friendly greeting which went a long way to settle nerves and sooth concerns followed by an excellent appointment where the vet took the time to explain everything in detail. This led to my confidence being high in trusting the care of my cats to the vet, the overall experience was positive with myself feeling that my cats had received outstanding care.
Reviewed by: TJ on 01/11/2012
Overall rating:
5
“Trust, kindness, compassion”
I have lost track of the many years I have been with Goddards at Gidea Park. The trust you build over time is invaluable, I know the advice I am getting is because Richard knows me and my pets and will always recommend the best course of action for them. The kindness and support from all the nurses is constant even when they are snowed under having a hectic day, I have never heard any of them be anything other than professional and importantly caring and compassionate when needed. A small practice with a big heart!
Reviewed by: Richard (On behalf of "Tess" ) on 01/11/2012
Overall rating:
5
“First Class Vet + First Class Nurses = First Class Service”
My late middle brother started with Goddards and i took over after his death. Ever since i been coming here with Tess, the staff have been exceptional, and purely dedicated in looking after the welfare of your animal. Eveything is explained to you in layman terms for you to understand the problems that have been identified. Your concerns are also their concerns which makes the vet and nurses true professionals. When you know your craft, it makes it easier for you as a customer to recommed your friends and family. A Big Thanx to the Gidea Park Staff.
Reviewed by: Steve on 30/10/2012
Overall rating:
5
“Fantastico!”
These guys are at the very top of their game. The whole team, superbly lead by Richard, give a first class professional service with an amazing level of customer care. Richard is a true professional who communicates complex medical conditions in an easy to understand language. His number 1 priority is to resolve the condition for which the animal is suffering.He has an absolutely brilliant support team working with him and they ensure they add a very personal touch. Highly recommended.
Reviewed by: Cooper_91 on 25/10/2012
Overall rating:
5
“Excellent Vet, Brilliant Nurses, Great all round practise”
Goddard Veterinary Group Gidea Park are an all round great practise. They have a fantastic proffessional vet who provides care to all the pets they treat with passion. The nurses are friendly and extremely attentive, even when the practise is very busy. I have always been satisfied with the service given by the practise that I have even contacted Goddards Area Manager to express my appreciation and satisfaction with the branch at Gidea Park. I would not go anywhere else and recommend them to anyone.
Reviewed by: Dave on 23/10/2012
Overall rating:
5
“Excellent Service”
I have taken my MP GSD to the sugery a couple of times now, and each time she has been treated by Richard. Not only is he an excellent vet, but he is also a really nice person, who obviously cares a lot for the animals. You could not ask for a better vet, and as long as he is there I will keep taking my dogs to him for treatment.
Reviewed by: Coco on 20/10/2012
Overall rating:
5
“Very friendly vet, would definitely recommend”
A big thank you to Richard and all the lovely staff at Gidea Park.
We always use to bring our 2 cats to Richard. We always felt happy with the service we got.
So when one of my guinea pigs (Coco) had a severe eye injury, I took him straight to Richard. Sadly Richard had to operate and take Coco's eye out. But the main thing is Coco is alive and well. Richard did an excellent job and saved Coco's life.
I certainly will go back to Richard if I have any other animal problems.
Reviewed by: June on 16/10/2012
Overall rating:
5
“Thanks to Richard and everyone at Gidea Park”
Richard and his colleagues have been helping me with my pets for many years - I have always found them to be kind and considerate and they get to know the pets as indidivuals - no 'conveyer belt' services here.
When my dog Pippa passed away I realised how wonderfully kind they could be to both my dog and myself - the 'added value' they gave to me in terms of support and kindess still brings tears to my eyes - thanks so much to all of you for looking after my special friend and myself.
I truly feel I have met some very special people at Gidea Park Goddards.
Love to you all. June
Reviewed by: Sarah ( on behalf of Harvey) on 15/10/2012
Overall rating:
5
“Highly recommended”
Our old neighbours recommended Goddards at Gidea park to us and the service and care so far has been great. We would recommend them to anyone living in the area. All the staff are friendly and knowledgeable and seem to really care about the animals they look after.
Reviewed by: Kate Williams on 15/10/2012
Overall rating:
5
“1st rate vets”
As the first time owner of a puppy, I have found the practice invaluable providing excellant advice from socialistaion, feeding, vaccinations etc. I found the puppy socialisation classes very helpful with good tips on training feeding and ensuring our puppy was happy and contented. I have felt comfortable on all occasions to ring up and ask advice on a wide range of issues as firework night, holidays etc. The staff are all friendly and helpful and offer a first rate service.
Reviewed by: ian on 11/10/2012
Overall rating:
5
“Five Star Practice”
We bring our family dog Sandy to Richard from Chadwell Heath which isn't the most local practice for us but it's worth travelling the extra couple of miles. Richard and the rest of the nurses are always friendly and give honest up front advice. It's a pleasure to come to the practice although Sandy probably doesn't agree!!!
Reviewed by: Brad on 11/10/2012
Overall rating:
5
“Princey Boy”
I first met Rich two years ago on bringing my much loved 9 year old doberman boy Prince into the practise.My previous vet recommended i should have Prince put down. I had this in my head and brought Prince in to give him a last couple of weeks of comfort by hearing Richard carrys out accupuncture as one of his many talents.Richard checked him out and carried series of checks and diagnosed him with a condition that no other vet had picked up on which we now know he has had half his life.I have not looked back since and Prince has had a new lease of life. I know Prince will not go on for ever but every day he does. is a bonus and always thank Rich for this.People i know at first think that Prince is really a different dog.
The staff there are really warming and kind and very helpfull.
So that you know im not being set up to give such high praises i'm gonna say a negative point.
The parking is not the best but even if i had to get on a boat to reach the team for my animals i would!
Yes i have just puked but its true.
Thank you so much to the Gidea park massive at Goddards! x
Reviewed by: Donald and Michelle Camilleri on 10/10/2012
Overall rating:
5
“fantastic service ”
we visited goddards this morning
as soon as we arived we were greeted
by the wonderful nurse and seen two
minutes after by the vet who had great
knowledge and gave us very simple helpful advice.we didnt
feel rushed and Poppy was really looked after .
What a great service.
Reviewed by: sally on 09/10/2012
Overall rating:
5
“great vet ”
We have always taken our dogs to Richard and his team of lovely nurses and would not hesitate in recommending him to our friends and family. Richard has always been an excellent vet and is the only person we would now trust with the care of our dogs, his nurses are always friendly and caring towards us and the dogs and nothing is too much trouble.
Reviewed by: "Bella's Spay" on 11/03/2012
Overall rating:
5
“Excellent Service”
I would like to take this opportunity to say what a excellent and thoroughly proffesional service we and our Dog Bella recieved. We would have no hesitation in making a reccomendation of thi practice
Reviewed by: TrailblazingScot on 02/03/2012
Overall rating:
5
“Friendly, caring staff and good treatment outcome.”
We took our two new kittens to Goddard's in Gidea Park after we adopted them. During each visit the staff have been friendly and caring. We had our kittens neutered here and the outcome was excellent. Our male kitten was running around as soon as he got home and the next day our female kitten was back to normal.
Reviewed by: leonc on 10/09/2011
Overall rating:
5
“Fantastic service, happy spaniel. Vet and nurses superb.”
We took our cocker spaniel pup, Willow, in to see Richard at Goddards gidea park, as she needed spaying, and had lumps on her face. We were terrified she had cancers, and feared the worst.
The nurses were friendly and helpful, putting us at our ease and making a fuss of willow.
When we saw Richard, he immediately saw we were worried, and said that such things were common in spaniels, and whilst he wouldn't be taking anything for granted, he wouldn't worry, and neither should we. The way she reacted to him was amazing - we've had her from 6 weeks old, but she won't hold still for us, or be groomed or examined - for richard, she was like putty, allowing him to examine and palpate the lumps with no wriggling or barking.
He took biopsies of the lumps, which turned out to be inconclusive on examination at the lab, and richard advised waiting, in order to save us money, and unnecessary surgery on our dog, he said that if the lumps were malignant, there would be plenty of time to deal with them, and if benign, no need. We were too worried to do this (first time dog owners), so Richard removed the lumps.
He also spayed her at the same time, which he advised so she wouldn't need to be put under twice. When we picked her up, there was no scar - he'd put the stitches on the inside. I didn't even know this was possible. She was up and running about the same day.
We would not take our dog to anyone except Richard now, as the nurses at the practice are friendly and helpful, and obviously love their jobs, and Richard is always happy to help, give advice, and is a fantastic vet.