Goddard Veterinary Group - Ham (Richmond)

Website: http://www.goddardvetgroup.co.uk
Tel: 020 8940 3367

6 Back Lane
Ham
Richmond
Surrey TW10 7LF


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Practice Details

  • Accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme
  • Complete healthcare for pets including vaccination, neutering, parasite control, dietary advice and weight management
  • Comprehensive surgical facilities and fully equipped operating theatre including radiology
  • Renowned referral services offered within the group for more complex cases
  • Free pre vaccination consultations and health checks for registered pets at six and nine months of age
  • Complimentary nurse consultations offered for advice and general pet care
  • 24 hour care is provided 365 days a year by Stone Lion Veterinary Hospital

Average Rating

Goddard Veterinary Group - Ham (Richmond) Based on 19 rating(s)s
4.9
Best possible rating: 5
Average rating: 4.9
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Vet Practice Reviews

Reviewed by: Megan Griffith on 25/02/2015

Overall rating:

4.6

“Lovely practise”

I can trust the vets completely when having to leave my cats in their care. This has been my vetinary practise for many many years. definitely would reccomend them

 

Reviewed by: Silvia Hohmann on 18/02/2015

Overall rating:

5

“Best place for our cat”

I am very happy that I found this vet team in Ham for our cat Sophie!

I like to recommend the Ham practice.

Silvia Hohmann

 

Reviewed by: Lisa Gaywood on 15/02/2015

Overall rating:

4.6

“Wonderful Staff”

Great surgery and wonderful staff

 

Reviewed by: Dr.Mari Cameron-Taber on 09/02/2015

Overall rating:

5

“Excellent All round service”

Recently I took my cat in to have his teeth cleaned (as well as two extractions) and found all aspects of his care and treatment to be of the highest standard. I was grateful that they made a fuss of him and I am pleased with the aftercare and advice.
I would certainly recommend this practice to all dog and cat owners.

 

Reviewed by: Ann Hawker on 04/02/2015

Overall rating:

5

“Goddard Vet Group Experience in Ham, Surrey”

I am thankful for the treatment my beloved cats and I have received from everyone at my local Goddard Vets in Ham, Surrey ever since I got here from New York City in 2011. The vets I have consulted are clearly very well qualified, as well as experienced and pleasant, and have taken great care of my cats.

Also, you have realised how important The Lady at the Front Desk is - in our case Sue - who is always there even when the (excellent and very pleasant) vets themselves necessarily change sometimes, Sue remembers who we all are and she often assists the vet in a professional manner i.e. holding an animal properly to enable the vet to examine it.

Having said that, every vet I have consulted at your Ham Surgery has been professionally first class and kind to our beloved animals as well as most pleasant to the humans accompanying them.

My cat's names are/were Domino and Sophie Hawker.

 

Reviewed by: Monika on 03/02/2015

Overall rating:

5

“ Our healthy cat ”

We got our cat 13 years ago through recommendation by Sue. Since then she get's her yearly check up at Ham Vets. She is always treated beautifully by all the staff. As she is still healthy, they must be doing a good job. Thank you.

 

Reviewed by: hamlocal1882 on 03/02/2015

Overall rating:

3.8

“disappointing”

waited in a reception which was empty for 5minutes. greeted by a reception who was unfriendly, unhelpful and obviously stressed. not recommend

Jeremy Robinson
General Manager

I am extremely sorry to hear that you were disappointed with the service you received on your visit to the Ham surgery. Unfortunately sometimes the vet requires assistance with procedures or emergencies which may leave reception unmanned for a short period. These can be stressful occurrences for clients and staff alike since animal welfare and our patients are always our highest priority. Our staff join me in apologising again and if you want to pop into the surgery to discuss anything further you are welcome to come and meet our friendly team who will be able to help with what you need.

 

Reviewed by: Ruth Holt on 29/09/2014

Overall rating:

5

“Bad News”

I recently took my cat to the surgery for routine injections and took him back home having been diagnosed with a tumour. I was given very clear information on the options available and how those might be considered given my cat's age.


Despite a lot of lip biting I burst into tears and eveyone was very kind. Next visit I managed not to!

 

Reviewed by: Frances on 02/09/2014

Overall rating:

5

“Our Lab loves the vet ”

We took our Labrador for a routine check recently and, as always, she was so eager to go in that she tried to break the door down (we did manage to prevent this). She`s always especially pleased to see Sue - as are we - and is more than happy for Cory to check her over. She willingly puts her paw out to have her claws cut and is always rewarded with a treat (very important). We have every confidence in Cory and the practice.

 

Reviewed by: Andrea on 02/08/2014

Overall rating:

4.8

“Great practice, very satisfied!”

The whole team at Ham are great and I am extremely comfortable with Cory, our Vet, as I know she has my pets interest as her priority.



 

Reviewed by: Richard Jarrold on 29/05/2014

Overall rating:

4.8

“Review”

Highly recommended.

 

Reviewed by: Britta on 25/03/2014

Overall rating:

5

“Outstanding!”

Best vet I can imagine!
The entire team of Cory, Sue and Jo is outstanding. Thank you all for so much support and patience you give us with our first puppy!

 

Reviewed by: Jane siddons on 08/03/2014

Overall rating:

5

“Excellent caring Vets”

All the staff at Ham are a credit to there profession,they are very kind and caring,and we are always happy to take our dogs there for treatment... keep up the good work... and Thank You

 

Reviewed by: Steven on 03/02/2014

Overall rating:

5

“Ham Vets Group”

Three years ago we rescued a do who we called Pete, he hadn't had the best of times and true to his breed at 6 years old had settled into his character a snappy, very scared little Jack Russell. We wanted to do our best for him so off to the vests we went.

The Ham group was recommended by a friend, the first person we met was Sue who went through the process with us even giving Pete a pat and a treat, something he won't allow everyone to do! We were treated with great understanding, all my question were answered and I was put a great ease, on occasions I was more nervous than Pete!

We got Pete a passport and he now lives in France and has little time to visit Sue and the team, but when he pops back, and he will from time to time, we will pop in to say hello.

So on behalf of Pete I like to say a BIG thank you to you all.

warmest regards

Steven

 

Reviewed by: longstanding client on 24/01/2014

Overall rating:

5

“very friendly and so helpful. have been coming here for years and will carry on so for many years more”

 

Reviewed by: Maz on 01/07/2013

Overall rating:

5

“Great staff, very friendly and helpful”

 

Reviewed by: Bertie on 13/03/2013

Overall rating:

5

“Would recommend”

I have been using this vets for many years. All the staff are very friendly, and I feel that my animals get the best care possible. Parking is very easy.

 

Reviewed by: Gillian Davidson on 07/03/2013

Overall rating:

5

“A wonderful practice”

I have been coming to this practice for over 10 years now. Every member of it is outstanding. Sue and Jo do a great job in organising the surgery, and Cory is just the most careful, caring , and skilled vet I have ever met. I would never want to go anywhere else.

 

Reviewed by: Rooke on 10/12/2012

Overall rating:

5

“Would recommend”

Brill courteous and caring