Tel: 020 7354 4621
87 Grosvenor Avenue
London N5 2NL
Reviewed by: Augusta, Viscountess St Davids on 19/04/2016
My Chow recently underwent emergency surgery that was compounded by 3 other local vets who failed him as regards competence (at an inordinate expense too).. In the midst of this ordeal, I discovered Louise Riches at the Highbury branch of Goddard's and her kind, vocational, honest, thorough, expert approach once again restored my faith in the London veterinary community.
Reviewed by: Josh on 17/02/2016
My puppy - and imperial Shih-Tzu, was only home with us for 24 hours until we noticed he had a very sore eye. We phoned the vets, hadn't even registered with them vet, and they were so helpful and friendly, explained everything from his poorly eye, to everything we need to know about our new puppy. They gave us an emergency appointment the next day at a time that was great for us. Our puppy had to be rushed to to a specialist care unit for eyes in Cambridge. The vets were AMAZING. They got everything organised, kept us calm and were always on call to answer our questions. We went to the hospital which they referred us too and it was like a 5* Hotel for dogs! Was in a beautiful setting and the staff their were just incredible. The vets in Highbury already know us by our names, and they give so much love to our puppy. I wouldn't even dream about moving to another vet practice. They are the most professional and friendly staff, especially Louise who is EXTREMELY knowledgable and professional with her work. She firm and to the point and puts me at ease with any concerns I have, just brilliant. Thank you Highbury vets!
Reviewed by: Pam on 30/11/2015
Both the practice nurse and Louise, the veterinarian, are a great comfort when problems arise. The nurse found my cat, who needed prescription food, on her records even though I hadn't been there for some years, and she was able to provide it on the spot just before going on my holiday. Louise gave superb advice during an emergency with my other cat who I ended up taking to the RSPCA hospital in Seven Sisters Road due to the high cost of the surgery he needed had Goddards carried it out. For all who can afford private care, I can't recommend the Highbury branch highly enough. It is extremely reassuring and thoroughly professional at all times. And, if you can't, they are still there, ready to help, to refer you to someone who can, like the RSPCA or Blue Cross. The same applies to recommending cat sitters and carers!
Reviewed by: Pam on 18/07/2015
Visited today to request help on finding catteries, cat sitters for a sudden plan to go away in mid-summer. Lauren was incredibly helpful, and pulled out her file of appropriate places, peoples, even though I hadn't been a visitor to the clinic with my two cats for more than 8 years. (Having retired, on a small state pension, we later became eligible for free vet care at our local RSPCA.)
In addition, she gave extremely helpful and knowledgeable advice about the vaccinations catteries might require, and about the food one of my cats might need, who has suffered from FLUTD in the past.
All this while there was a big queue, which she also handled so efficiently and caringly! THANKS, Lauren!
Reviewed by: AB on 08/05/2015
I recently got a chihuahua and is my first puppy! I went to the Goddard vet to get her first set of vaccinations done. The staff were incredibly informative and helpful. They gave me a whole load of information and help on my first pup. Everyone is very helpful, and my pup did not feel uncomfortable whilst being treated.
Reviewed by: James White on 03/05/2015
Thanks to all the team at highbury for making Alyosha ( siamese) have a stress free tooth extraction
Reviewed by: Liz on 29/04/2015
Really can't fault this vet. I have found them to be highly professional, whilst also very generous with time and with advice. They genuinely seem to care about your pet.
This is the only vet I have ever used, so I don't really know how their prices compare, but for the amount I've paid I have always felt I have received excellent value for money.
I would absolutely recommend this vet to anyone.
Reviewed by: Bad Bella on 17/04/2015
Yesterday my beloved cat was put to sleep at Goddards, Highbury. I am full of grief but I know I did the best thing for her and Louise and the nurses there were so kind and supportive and I can't thank them enough for helping me go through one of the saddest experiences of my life. Louise talked through with me all the options and I know I made the kindest decision in the end.
Oddly enough, my cat was a little monster, feared by many, including me at times, but whenever she was at the practice for vaccinations, teeth cleaning etc., she was good as gold and a model patient! So I was confident that at the end, she was not stressed or terrified.
I've used that practice for twenty years now, and all there have always been wonderful. That was my last cat, no more, as I'm elderly - but I'll still keep in touch with Louise and the nurses.
Reviewed by: Kim on 05/12/2014
Over all, there is a high standard of medical care at the practise. However, if you're taking your pet for anything other than the standard vaccinations and don't have pet insurance, be prepared to pay a large amount. I found prescription foods and worming/flee medication at a substantially lower price online. One thing that would potentially put my off this practise for a nervous animal is the size of the waiting room. Obviously this cannot be helped, but the waiting room is very very small. 2 dogs and 2 cats waiting is plenty. My cat was very stressed in this small space in such close proximity to dogs and I found this rather uncomfortable with such a sick cat. Can't fault the medical treatment.
Thank you very much for your comments. Our reception area is compact so we conduct an appointment system and run to time in order to minimise the number of clients waiting at any one time. Our vet Louise Riches is very experienced and thank you for your reassurance about the standard of care, something we always work hard at maintaining.
Reviewed by: Sue on 26/11/2014
Louise and Lauren and the team at Highbury have given wonderful care for my cats over the years. They have always been wise, gentle and caring right up to the end and I recommend them unreservedly.
For each of my cats when it did come to the end, Louise and Lauren were very sensitive and supportive towards us for which I and my family cannot thank them enough.