Tel: 020 7735 6541
351 Kennington Road
London SE11 4QE
Reviewed by: C.E on 27/05/2015
I took my rabbit to the Kennington Goddard Vets after explaining the symptoms on the phone to the staff. When I arrived for the appointment the vet showed very little interest in my rabbit straight away and told me she was a dog and cat vet and could not give me any advice other than tell me to go to see an exotic specialist vet who might be able to help. She did not offer any other information spontaneously and was abrupt when I tried asking further questions. I expressed how annoyed I was that I was not told there wouldn't be a vet able to review my rabbit properly dispite me explaining the symptoms on the phone.
When I left I was given a bill of £70 for the consultation and for anti inflammatories, which I had to push for.
I will never bring my rabbit to this surgery that claim to work with rabbits. They are completely incompetent and unprofessional. I am very angry and feel like I have been ripped off! I advise everyone to stay clear and seek surgeries that have a vet who is accredited by the rabbit welfare association.
I was very sorry to hear of your dissatisfaction when meeting our locum vet.
The appointment was accepted as it was hoped that we would be able to treat any lameness and because it would be impossible to make any diagnosis over the telephone, however, during your 30 minute consultation it became evident to the vet that there appeared to be neurological issues and that a referral to a specialist was indicated. Pain relief medication can hinder findings during the examination of an animal and so your rabbit was sufficiently medicated with an anti-inflammatory injection before leaving us.
I do hope that the outcome for your rabbit was favourable
Reviewed by: wool8911 on 08/04/2015
I have been using this vets now for the last 7 years for all three of my cats. they are always there for helpful advice and also very good at getting to the roots of the problems quickly. They deal with my insurance claims which is very helpful and prices are very reasonable. Would highly recommend
Reviewed by: Camilla on 28/01/2014
My greyhound was very frightened of vets, but has improved hugely thanks to the calmness and kindness of the vets here. They are always helpful and professional and go the extra mile. The surgery is bright, clean and airy - highly recommend.
Reviewed by: Kizzie - Shy's Mum :) on 04/09/2013
The staff were all amazingly friendly, supportive and helpful. Very polite in a stressful time the Vet was extreemly nice and senstivie to finances and our concerns for Shy our cat. I would defo use them again.
Reviewed by: Katherine on 02/05/2013
Reviewed by: imogen on 24/02/2013