Tel: 020 8534 1948
1 Church Street
West Ham Lane
London E15 3HU
Reviewed by: Lorraine on 05/11/2015
I would totally recommend this practice for their fantastic care both to their patients and owners. A truly wonderful service they are a credit to their profession
Reviewed by: Ros on 23/09/2015
The team at goddard west ham have shown genuine care for all my animals and always help me with complex problems even when they are busy. They have expertise in more specialist animals like rabbits & hedgehogs which many vets will admit they do not. They are so friendly and always smiling and professional. I feel comfortable enough to ask all my questions and they always keep me informed. Most importantly they are so kind and gentle with them and do their best to make them feel safe and comfortable. I'd never go anywhere else.
Reviewed by: bob talbot on 10/09/2015
i would whole-heartedly recommend this veterinary practice to anyone. Mark Ricciardo is a superb surgeon, approachable, informed and open -minded. Our small cat was involved in a serious car accident involving several broken bones, the care here is superlative and we are so grateful. they even negotiated a price as we are on sick and pension benefits. FANTASTIC!
Reviewed by: jamiecarter2014 on 28/04/2015
The whole team here are so helpful and caring, they've been really great with my two rabbits with surgeries and general care. Would definitely recommend to anyone in the area.
Reviewed by: oscarette on 17/04/2015
I had to take my 51 year old Parrot to Goddard's, and because I had been there once before and was pleased with the care my pet received, I trusted them again with Polly. I was aware that Goddard vets were not specially trained with large birds, but my Parrot was exceptionally old and was fading away slowly. The vet confirmed that this was the case, and unfortunately there was nothing that he could do for him. As a family, we agreed that the kindest thing for Polly was to put him to sleep, as it was clear he was suffering.
The vet we saw was so sympathetic and understanding and let me decide how much time I needed with my beautiful pet before anything was done. Polly was given a sedative to calm him and make him drowsy, so he wouldn't be aware of anything happening. The vet then gave him the last injection, and Polly fell asleep.
I was able to hold Polly in my arms as all the above was done and I have the comfort I was with him in his final minutes. That meant a lot to me.
Afterwards I was very upset and distressed, and I was offered tea, or water.
The vet help me wrap Polly in a blanket, and he was so gentle and respectful with Polly, I felt comforted in this most difficult moment.
While I was waiting for a cab to take me back home, the receptionist gave me some water, which helped.
A week later to the day, I received a handmade sympathy card from all the vets and staff at Goddard vets offering their condolences for my sad loss.
This went above and beyond all of my expectations! I cannot thank the team at Goddard vets for their exceptional kindness . My memories of my last moments with Polly are painful, but I feel comforted he had the best care in his last moments, and that will stay with me for the rest of my life.
Reviewed by: Bianka on 20/03/2015
We are satisfied patients since 2012 . All receptionists are kind , helpful and polite. The doctor (Mark Ricciardo)is reliable, highly qualified with a really good personality. If you want the best for your pet, choose this practice.
Reviewed by: Will on 13/01/2015
Mark has looked after my dog ever since I got her almost 8 years ago. Him and his team have always gone the extra mile and are happy to explain everything they do and answer any questions you have.
I don't normally write online reviews but this vet practice is so well run that I think it should be recognised.
Couldn't recommend highly enough!
Reviewed by: Nick on 29/09/2014
I've been bringing my dog, Hachi, at the Goddard Vet in West Ham for a very long time now and I'm fully satisfied with the treatment she always has.
Marc, Isabel and all the nurses and ladies on the reception (whose names I will not list fearing I may forget one or two) are absolute professionals and always treat Hachi with respect.
Hachi has had two serious problems so far and I can now feel safe that, no matter what the problem is, she is in safe hands.
To the whole team in the Goddard Vet in West Ham, I'd like to say a huge thank you for treating Hachi as well as for doing the extra mile to deliver the good news about the lab analysis results late on Monday evening.
I'm sure Hachi would be greatful as well, if only she knew how much you have helped her :)
Reviewed by: William on 11/09/2014
Mark and his team are incredibly nice and always have time to answer you questions, however stupid! He always remembers you and your pet and I couldn't recommend this practice highly enough.
Thank you Mark!
Reviewed by: Traci on 03/04/2014
I have been with Mark and his team for many years now and they have supported me with my mulitude of pets! They treat their clients like members of a family. Coming to London from a rural environment, I really didn't expect to find such a personalised service in the city. I wouldn't consider taking my pets anywhere else and have no hesitation in recommending this practice in all respects. Big thank you's from me and the pets (Clancy, Tully, Daisy and Findal the dogs, Izzy and Dude the cats, Midnight, Sensei, Indie and Badger the rats)!