Tel: 01767 313 323
15 Shortmead Street
Bedfordshire SG18 0AT
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices.
As part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Reviewed by: murserf on 05/11/2013
We recently had to have our beautiful cat put to sleep. A horrible situation but it was made much easier by the staff at Coutts who delivered the news clearly and with great sensitivity. I was later given my cat's paw print on a card which was incredibly touching. It will hang in our house for many years to come. Thank you for your care and understanding, we will continue to bring our pets to you as long as we are local!
Reviewed by: Emily1987 on 08/07/2013
When my 2 guinea pigs fell suddenly ill in January 2013 and I knew the out come wasnt good I felt like it was all my fault at the time.
They both got a neurological problem (which still to this day dont know how) and had to be put to sleep.
The vet was very kind and sympathetic. Also a few days later we got a written card of condolences of our lose. That really touched my heart and made me feel they really did care and cheered me up.
Reviewed by: mulberry on 22/05/2013
We've recently transferred the care of our pets to the practice, and are so pleased we did!
Theo, the vet, is outstanding, going well above and beyond the veterinary care any of our animals have received in the past. We get the sense he genuinely has a concern for animals, and making sure their humans understand their care. Communication has been superb. We haven't needed to chase results, he's called us, and he's explained everything very thoroughly.
All the support staff we've encountered are helpful and attentive.
We'd have no hesitation recommending the practice to any caring pet owner.
Reviewed by: Zoe on 02/11/2012
Thank you to Theo, Sue and all of the team who have done so much for us with our cat Amadeus who fell ill, excellent care, compassion and support with dealing with the insurance company.
You really do make a difference.
Reviewed by: karen on 23/10/2012
This surgery is just brilliant. Theo is the wonderful with all three of my cats. The service you will receive is 100%. I would definatley recommend you take your pets here.
Reviewed by: tilly on 21/10/2012
Reviewed by: Anita on 20/07/2012
I have always brought my pets to this surgery for a number of years and highly recommend them to anyone. Every one of them is so caring and I know my dogs are always in safe hands.
Reviewed by: Duncan Huggett on 02/06/2012
Just over a week ago, our cat BW was run over. To be honest, we thought he was dead. Theo - as always - was honest about his prospects, kind and thoughtful, but most important - not willing to give up on an animal that has a chance of still having a quality life. One week later, jaw wired up and minus one eye, BW is home. He has a long way to go and is certainly not out of the woods. But Theo and the team were just amazing. I cannot describe how kind and helpful they have been. In a funny sort of way, it is comforting to know that had the 'difficult' decision have to be made, Theo would make sure we had all the information we needed to ensure BW did not suffer unnecessarily. Happily (and touch wood), BW will make a slow but steady recovery - thanks to the love and care at Coutts.
Reviewed by: Tink on 15/04/2012
I dont normally write reviews but on this occasion i have made an exception, I have and have had many animals and in the past i have stuggled to find a vetanary pratice that i can trust. As im sure it is the same for a lot of people as it is for me my pets are a family members. One of my dogs became very ill and i needed to find a good vet as i wasnt prepeared to just go anywhere. In my serch i was told about Coutts biggleswade vets and i thought i would try them out. I found there service to be excelent and they are so helpful and kind, and as i had to visit every month i wanted somewhere that i was comfortable with. I cannot thank enough all of the team there as they are so skilled and knowlageable and they never once did nothing but help me though a relay bad time. Unfortunatly My beautiful Talula's condition became Critial and i had to have her put to sleep i was so gutted but, They treated my family and i with the upmost dignaty and respect. So Just to say these vets are awsome and i drive 40min just to take my other animals there just because Theo, sue and the rest of team are that good. :)