Tel: 020 8850 0306
294 Halfway Street
Kent DA15 8DT
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices.
As part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Reviewed by: Colin on 10/10/2014
I would give my up most respect to Jana i have recently lost
My dog ( Lenny ) to cancer but medivet was the best vets by far
I found jana could not do anymore than she did and she is excellent
In the care and concern for my dog with phone calls at 7 pm to see how
His getting i would 100% recommend them without fail
Reviewed by: Nikki Abbott on 07/10/2014
My 1st experience of this vet was great, a good consultation, reasonably affordable and genuinely seemed to care about my Ridgeback Gatsby. We changed to this practice as it was closer to home.
However he was booked in for X-rays following a repeating limp and they sedated him without even checking their machine and found it wasn't working properly. This meant that my boy was sedated for no reason, we all know their is a small risk with every sedation and this was done for 0 purpose. We were no closer to finding out what was wrong and he was starved and had no pain meds for no reason. To make matters worse they did not call me when they realised this at 12pm , having woken him up. They left it for me to ring at 4pm, expecting to have X-ray results and my mind put to rest with what is wrong, instead I was told that they needed to speak to me about Gatsby, this alone panicked me for no reason, they then informed me that they didnt X-ray him. His sedation was for no reason and they had not had the decency to call and apologise as soon as they realised their mistake. In my opinion and that of other vets this is negligent and unprofessional behaviour, a competent vet would always routinely check a machine especially before a sedation. Also in the event of this I would at least expect a call promptly and the services performed to be free of charge, rather than having to claim for it on my insurance. , I will not be using this practice again, let alone recommending it to others.
Thank you so much for taking the time to leave a review, and discussing this matter with us on the phone. At Medivet we always strive to treat all pets as if they are our own. We would just like to stress again how sorry we are that we failed to properly communicate an update on your pet's condition, and understand how distressing this would have been for you. We have taken this matter seriously, and followed this up with the relevant staff involved who have been briefed on the correct procedure should a failure of equipment happen again.
Our clients' feedback is really important to us as it allows us to continually grow and improve our level of service.
Reviewed by: ltomkins on 10/10/2013
I have been at this vets for the past 7 years and cannot fault them .
Reviewed by: Sue L on 08/10/2013
As first time pet owners we came to MediVet via recommendation of a neighbour when we first homes our rescue cat 3 years ago. I have always found them incredibly helpful and they will be as flexible as they can when it comes to appointments etc. They also dealt directly with my pet insurers which takes a weight off. All the staff are lovely and I wouldn't hesitate to recommend this practice.
Reviewed by: Pete S on 25/08/2012
We have been going to this practice for all of our present puss cat's 15 years and we have found no reason to change. (Our previous cat also had occasion to visit from time to time - 18 years in all.)
It is nice to know that you can usually obtain an early appointment when it is necessary and that the staff will do their best for your animal.
Reviewed by: Chris on 14/01/2012
Over the years, and with all our pets, I have found this practice excellent.
The vets and nurses are the most caring I have ever come across. They genuinely love and care for the animals, instead of only being interested in taking your money.
Their prices are without question the most reasonable in Sidcup.
I cannot recommend this practice highly enough.