Tel: 01480 463170
7 Station Road
Cambridgeshire PE27 5BH
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices.
As part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Reviewed by: Sue on 19/10/2015
Phoned today to book in my new 11 week old puppy to see vet for the first time. " How old is your puppy? " asked the receptionist, " 11 weeks 4 days " I replied. " Has he been Neutered? " Interesting....
We appreciate you taking the time to give us this feedback. We take all feedback very seriously as it allows us to improve our service. Our aim is to always treat each pet as an individual and to do this we need to find out our patients full history.
Many owners are surprised to learn that cats and dogs can become sexually active from a very young age, therefore some veterinary professionals do offer â€˜early neuteringâ€™.
By asking questions around the history of your pet before you bring them in we can then tailor our advice so it is specific to both the needs of you and your puppy during your first consultation.
Reviewed by: Elaine Gunn on 12/10/2015
When Bertie our much loved 11year old labrador had a massive haemorrhage (luckily in the surgery and not in my son-in-law's brand new car!) the practice staff on duty were remarkable, my daughters who had to deal with Bertie (I was away for the weekend), were looked after magnificently with the staff telling them they would look after Bertie (I dont think anyone thought he would survive). To cut a long story short Bertie survived after having a stomach ulcer excised and part of the stomach wall removed. The staff were fantastic, Bertie was on Iv antibiotics, IV fluids etc etc and was always kept clean and extremely well looked after. I was even allowed in to visit Bertie twice a day, I sat in his kennel with him and saw the efficient, professional and caring way they looked after Bertie. Bertie took a while to improve and just when we were about to think he wasnt going to make it, he managed a drink of water and some food off one of the nurses fingers - indeed the nurses fed him by hand initially. Bertie gradually improved and enjoyed being taken out for walks every few hours and started to eat and drink. After 7 days he was allowed home.
I cant thank and praise the whole practice from the receptionist to the senior Vet - everyone was wonderful. Thank You and Woof from Bertie who is now back to his usual happy self.
Reviewed by: jane on 02/06/2015
My dog milly has over the years been too overweight. She is very greedy, she's constantly looking for food and will steal food whenever she can.
After getting milly weighed and listening to the advise of the nurse , I changed her meal plan and food.
The support I received was brilliant, it's the owner that needs the training and understanding.
Milly has gone down from 22nd to 18kg.
I could not of achieved this without the nurses support.
Milly is even more bouncy.
Reviewed by: MS on 05/02/2015
Would highly recommend all dog owners in the area to use this service.
None of the negative reviews on here are backed up by anything, which should speak volumes! OuseValley provide personal care with understanding staff that you can trust.
Reviewed by: Tracey Marshall (Charlie's Mum) on 05/08/2014
My Black Labrador, Charlie, has been under the care of Ouse Valley vets since he was 8 weeks old, initially at Brampton, and now predominantly St Ives. I have always found the staff (at both surgeries) extremely friendly, caring and professional; and from the very first visit (a positive experience - involving an injection and afterwards a biscuit) Charlie has always been happy to visit.
With absolutely no warning, my poor boy suffered a spontaneous collapsed lung in May 14, and the situation quickly turned from a fairly routine trip to the vet to see what was wrong to an emergency / life threatening situation. Shortly after I left him at the surgery (expecting to collect him later after x-rays) the vet called me and informed me that Charlie had deteriorated quickly, emergency surgery was his only chance, and I should prepare for the worst. I cannot begin to describe my feelings at that point.
Charlie underwent emergency surgery, and remained in theatre under anaesthetic most of that day. I understand that pretty much all the staff at the surgery were involved at one point or another - this was a real team effort with the staff supporting each other (and hence giving Charlie the best care) throughout the day.
Thanks to the skill, care and dedication of the staff, Charlie survived surgery. The vets found the problem, removed part of one of his lungs, and stapled him back up. Incredibly, his speed of recovery meant that he was allowed home 2 days later, and 3 months on Charlie is thriving - and very nearly back up to full Labrador speed.
Throughout that entire traumatic period, the staff were amazing. The vet kept me fully informed about the situation: initially being open and honest about Charlie's chance of survival; and then keeping me up to speed throughout the day. And I really appreciated the cup of tea made for me when I returned to the surgery that afternoon! Latterly, whenever he goes in for a check up the staff all want to make a fuss of him.
I cannot speak highly enough about this amazing team of people.
Even after everything he has been through, I think it speaks volumes that Charlie still loves going to the vets, wagging his tail both on his way in and out. If the surgery is good enough for my boy, then it gets my full recommendation.
Reviewed by: Joanna on 22/07/2014
Reviewed by: Mrs W on 05/06/2014
I have recently needed urgent help after my dog was hit by a car, the female veterinary surgeon and nurse were absolutely fantastic. They put my mind at ease straight away with thorough assessment and injury treatment combined with a very caring and compassionate manner. Exactly what you need in a crisis! Can't thank them enough.
Reviewed by: costello on 13/03/2014
Reviewed by: Liz on 17/02/2014
Recently my cat had to stay at this Practice for the day as she required dental treatment. She is very nervous, but I found the staff to be very friendly and caring. Unfortunatly she had to have some teeth removed which meant another trip back to the surgery for a check up. Although she did not like the second journey in such a short period of time, she was again met with pleasant and caring staff.
Reviewed by: Richard on 14/02/2014