Tel: 01708 670200
2 Canterbury Parade
Essex RM15 6NH
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services via our linked Southend 24hr Continuous Care and Emergency Centre.
As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Reviewed by: Kay on 23/04/2015
I cannot praise Adele highly enough, she is an amazing vet who will happily take the time to fully explain what is wrong, what needs to be done and all the options that are available. She is also very supportive and caring, as are Jenny and Nicky and all the other staff at South Ockendon. They all supported me through the trumatic loss of my beloved cat Splodge last month and were very respectful to both me and him. I now have 2 new kittens and I would not consider taking them anywhere other than Auntie Adele's!
They also offer a fabulous health care plan that I think is a great idea and it helps spread the cost of regular maintenance. I really cannot praise this pratice enough and would recommend them to everyone.
Thank you Adele and staff for all you have done for me and my cats XxX
Reviewed by: leanneomahoney on 09/12/2014
Not being a pet owner before i adopted an older gent by the name of Geroge,without knowing he had quite alot of long standing health issues.
But litrally from the start we were met with such compassion and genuine care from every member of staff.feeling welcome and safe at every point of his treatment.
nothing was to much trouble!everything was expained to me in detail making sure i understood everyting that was going to happen and that i was happy all the way
its all 10/10
i would recomend over and over
Thank you to all the staff for your help and support
Reviewed by: Chelsea on 11/11/2014
Lovely staff, very very clean! They gave me a clear understanding of my pet and what signs to look for if he is unwell. Very happy with this vets and will not go anywhere else for my pets wellbeing.
Reviewed by: mollylester- on 11/11/2014
My 13 year old Jack Russell recently had a dental operation at Medivet to remove 10 of her teeth that we're causing her pain.. She had many consultations at both the South Ockendon and Chafford Hundred branch and the operation was a success. Now, 2 weeks after the operation, Honey is much happier and is like the little, energic dog she once was 13 years ago. Staff we're excellent and answered all my questions (I had lots!). They made me feel comfortable and gave me lots of advice in regards to what I should and shouldn't do post operation. I am very thankful and would definitely recommend Medivet to anyone with an animal.
Reviewed by: Pearl on 01/11/2014
Took my puppy for her first vaccinations, and it was a breeze! The vet was lovely and my puppy went from being scared to happily licking and wagging her tail! All the staff were very friendly and we are looking forward to coming back for the pups second jabs!
Reviewed by: KelleyMac on 15/06/2014
Our 7 year old Westie was diagnosed with Cushings Disease around 3 months ago. Adele was great, explaining everything she had to do. Jenny and Nickie was very helpful too at a stressful time. Alfie went downhill very rapidly, not eating and losing loads of weight, although Adele tried everything she could and two weeks ago we had to have Alfie put to sleep. Even at this upsetting time Adele was very caring and understanding, giving us time to be with Alfie after he had passed. I can't recommend Adele and her team enough.
Reviewed by: Guider on 04/04/2014
I have visited this vet practice for many years now, and have always had great service and communication with all the staff. I am a puppy walker for Guide Dogs, and would highly recommend them to all pet owners.
Reviewed by: sean rogers on 24/10/2013
The waiting times at this vet are APPALLING
Oh please get with the times and text people updates if your your appointment is going to be pushed back 30mins 50mins I kid you not we have waited 50 mins after our alloted time
We all lead busy lives and you are here to provide us a a service rather than us being here for your pleasure in sn uncomfortable seat
Dear Mr Rogers
Thank you for taking the time to review our practice. I am sorry your experience at Medivet South Ockendon was not as expected. We always prioritise our patients care, and animal welfare is at the core of everything we do. During times of emergency, unfortunately long waits can occur and we will offer to book waiting clients in for another appointment at a time more convenient to them. We try to stick closely to appointment times but we often see other critical patients first as a matter of urgency and aim to give every patient the time and care they need. We hope you are able to visit us again soon.
Reviewed by: Diamondpaws on 04/07/2013
Over the weekend My dog collapsed, rushed him to apex chafford where Adele was in the practise. They was so helpful in such a tough situation. They saved my oscars life. And I am so great full for this. Even though he's 11, they still tried & he come through it. So happy with all the treatment given & friendly ness off the staff. Would recommend this vet to others. They took lots of special care for my boy & that made me feel more at ease.
Reviewed by: Sharon on 23/02/2013
Reviewed by: MrsBlower on 05/02/2013
I took my very poorly Irish Setter to Apex after 3 days of not eating/drinking. Gerald worked a miracle!!! After scanning my poorly pooch, he noticed that there was something lodged in his intestine and, after performing life-saving surgery that very afternoon and a couple of days in the animal hospital, my beautiful pup was ready to come home - complete with The Cone of Shame to stop him biting out his staples.
I honestly think that without Gerald's quick diagnosis, my beloved pet would have died. The care and compassion that all in the surgery showed was outstanding and I cannot recommend them enough. They even sorted my insurance claim out for me which helped in a very distressing time.
I would highly recommend Apex - they have shown me that they look after animals because they love them. My dog greeted Gerald like a long lost friend when he went for a check up and I will be forever grateful to the whole team for looking after both of us xx
Reviewed by: L on 02/01/2013