15 Clerkenwell Road
City of London
London EC1M 5PA
Reviewed by: Gaspard10 on 24/07/2013
I can't speak highly enough of the Clerkenwell Animal Hospital. They have really, amazing on-site facilities which means that the animals are diagnosed and treated faster, minimising stress, flexible opening hours. But more than anything else, it's the people who are special.
All the staff, without exception, are extraordinary. Not only are they extremely knowledgeable and professional but they are also the most caring veterinary practice I have ever seen. From knowing your name and the animal's name without prompting, to giving you updates on the phone when you pet has been admitted and follow-up calls to check on your pet's condition once they're home. They give good advice without being overbearing or directive. They allow you to make your own choice with all the facts in hand.
And when it came time for us to take the horrible decision to have our beloved moggie of 16-and-a-half-years put down, they accompanied every step of the way with nothing but kindness and tenderness. I miss my cat terribly and I also actually miss the Clerkenwell Animal Hospital too.
The whole team really go the extra mile for you and your pet.
Reviewed by: Simon on 14/08/2012
We moved to these guys from a more local vet and have not regretted our decision one single bit. Mark and his team are polite, make you feel welcome and make a huge fuss of our dog, we have every comfort that our Frenchie is in very, very good hands. They make a quick diagnosis, explain what the problem is, how the problem probably occured and are fast to act. We have left Finn with them on two seperate occasions too have two small operations, each occasion we were called directly after the op to comfort us that it went well, something that that put our minds at rest. Since, we have recomended these guys to other pet owners we know and they too have given us positive feedback.
Reviewed by: JC on 08/07/2012
We moved from another practice to Clerkenwell Animal Hospital almost a year ago. This is the best decision we have ever taken with regards to our dogs. The whole team makes you and your animals feel special whilst administering expert care. It is also comforting to know they are on hand 24/7. We recently lost our beloved Bruno and the the whole experience was made so much eaiser by their compassion for Bruno as well as us humans. They made what was a very distressing situation somewhat eaiser. We have no hesitation in recommending you take your pets there in need. We have no doubt our dogs are in safe hands!