Tel: 0208 898 0008
1 Green Parade
London TW3 2EN
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services via our linked Richmond 24hr Continuous Care and Emergency Centre.
As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
Reviewed by: Dusty on 11/06/2015
Last September my husband found dusty inside a large council bin, hence the name! Ever since then she has been a bundle of nosiness and fun.She makes our other rescue, summers life hell at times. On the 13th of may she went out as usual but didn't come back, even when I shook her biscuits.The next morning and afternoon did the same . We were getting more worried as the day and night of Thursday she still hadn't come back. That night we had terrible rain. We searched again on Friday morning and were going too put notes through the doors of the houses behind us, asking people too look in their sheds, as she might have gotten locked in. I started calling her name again and went too the end of our garden backing too the house's behind us, when I heard a sad little wail. Dusty was laying in rubble and was soaking wet and cold.We rushed her too the dene park vets straight away. She had no power in any of her limbs, we thought she had been hit by a car. After she had been sedated catherene had ruled out her being hit by a car and at first thought she had some sort of nerve trauma, but then found a few holes on her back, she was xray'd again as she might have been shot at, luckily she hadn't. On further examination they found bite marks on her spine. Something had bitten her and "shaken her like rag". All four limbs had some sort of parayls. She was rushed over too Richmond where she then stayed for eight days. We saw her on the sunday and she was in a terrible state, everybody there helped her from the fantastic vets and nurses, they had too express urine for her as the nerve damage had been affected, I saw her on the Wednesday and she looked like another cat, she was alert pushing herself up onto her front paws and looked happier.She came home on the Friday but had too stay in again as she wasn't able too pee for herself. She stayed in until the Friday and came home again only too have too stay in again from the following Tuesday through Friday. From the word go it was the bladder that posed the biggest problem, as if it didn't start working soon we would have too put her too sleep. By a "miracle" she started too pee on her own. She isn't out of the woods yet, but we are all hopeful that she will be able too do 80 per cent of things she used too do. Everything that was done for her was wonderful remarkable and we cannot thank everybody enough.
Reviewed by: Twiglet on 03/06/2015
I would like to thank both vets and staff for the care and attention received by Twiglet. I appreciated that Twiglet is not the easiest of patients and I was really worried but everyone put me at ease. If Twiglet could speak I'm sure he would say thank you himself. Once again thanks for everything and the support you have given us.
Reviewed by: Vinod Warrier on 17/05/2015
I have taken my 9 weeks old puppy Joey to Medi vet when I found him having diarrhoea, vomiting and lack of appetite. Though he was given medication, Joey had to be admitted there he next day as his condition deteriorated. The situation was quite scary. Joey remained with the Medivet (Richmond) for the next 7 days and it was a roller coaster ride for him as well as us for the next few days. Finally, Joey came out all well and he is back to normal now. It was my first ever experience with vet and I was happy that I have taken him to an extremely capable and friendly team. I appreciate the professional advices given by Louise and Catherine throughout the period he was admitted. Medivet is a bit expensive, but I am happy with the high class service my pet received throughout. I had follow up visits and there was always a friendly vibe which makes me feel confident that my pet receives good care. Thank you all @ Medivet Whitton - I would highly recommend you to everyone who needs a great vet practice.
Reviewed by: Mrs Wellbelove on 18/07/2014
I would highly recommend Medivet Hounslow/Whitton. I have two guide dogs, 1 working&1 retired who have regular check-ups. I came across vet Louise Stanley at a previous veterinary surgery local to us and she was absolutely brilliant. When Louise became a branch partner at Medivet we then decided to travel from Staines to Whitton to see her. Louise is always a very professional and efficient vet who listens and takes time with both me and my dogs. Louise has a lovely friendly manner who genuinely cares and looks after our dogs& I am 100% confident that in every situation she will do the right thing for the dogs and it is very reassuring that when the dogs are unwell she will go above and beyond to help them.
Although we see Louise on a regular basic I would happy to see any of the staff at Medivet. All the staff are always very friendly and welcoming and the veterinary as whole is fantastic.
Reviewed by: mrs read on 19/03/2014
I took my cat Missy to be spayed under the C4 scheme, without which I wouldn't have been able to afford it. the staff were brilliant and were very thorough in their explanation of the procedure.
my cat was well looked after and has no problems at all.
thankyou for carrying out this procedure, much appreciated
Reviewed by: Ruth Ward on 13/03/2014
My husband and I adopted Roland, a big, fluffy, ginger-and-white rescue cat, about a year ago. We first took him to Medivet Dene Park because they happened to be close by - and it's a good thing they were.
Roland's cancer showed itself at first in some pretty ambiguous symptoms - loss of appetite, followed by a little bit of vomiting and diarrhoea - and we are immensely thankful to the Medivet team for suspecting that there might be something more going on than just gut trouble and tracking the problem to its source so swiftly. A couple of weeks longer and it might have been too late.
We are also thankful for the kind and professional advice throughout, and for the skilled operation which has improved Roland's quality of life no end. It is hard to imagine a better outcome, given the nasty situation. Props also to the team at Medivet Richmond for care and attention during Roland's 'hospitalisation' - knowing that he was well looked after was a great comfort when we still feared the worst.
Medivet is expensive, but we really have had first-class service throughout. It's no good saying 'be objective and tell us what you really think' - honestly, I can't think of anything negative to add!
Reviewed by: Maggie bee on 23/01/2014
Found this practice to be very unhelpful and uncaring. Through their mistake my seriously ill cat has been left without heart medication.
Thank you so much for leaving a review. I am sorry we could not help. If you would like to discuss this further please contact Catherine at the practice and she will be glad to speak with you.
Reviewed by: jgg on 01/12/2013
This clinic really does have that local feel . The staff there remember you by name even after one or two visits. There's always a friendly vibe and I feel confident that my pet receives good care as she loves to go in there(even after shes had operations) .
Reviewed by: Di on 28/10/2013
I am a very experienced rabbit owner and took my rescue rabbit to get his vaccination and neutering done. They really know their stuff and I can't recommend them enough for rabbits, you feel assured that your pet will get safe, competant advice as my other rabbit went to a less knowledgable vet with dire consequences.
Reviewed by: Nina Pepper on 23/07/2013
Reviewed by: Viv on 22/12/2012
Our cats have been looked after by the Dene Park team since we moved to this area a couple of years ago. In that time we and our cats have received high quality care and sensitive support in circumstances including: end of life care and 'at home' pts for an elderly cat with thyroid problems; regular vaccine and flea/worm control; help advertising for the return of a lost cat, and full check up for said cat when we finally found him (after five months).
Service is always swift and professional, test results come through in no time at all, and if your pet has an unusual name the nurses will remember your name and the pet's after just a couple of visits. Thoroughly recommended.