6 Avenue Road
Surrey SM6 9QF
Reviewed by: Yvette on 15/04/2014
I took my cat here after he became unwell. Over a period of 6 weeks the vets were unable to give a proper diagnosis, although assumed the worst, and thankfully referred my cat elsewhere. The place my cat was referred to couldn't quite believe the lack of coherent facts from the vets and ended up having to start from scratch.
I would never recommend anybody sending their pets there.
It saddens us greatly that you have had a negative experience at Avenue Road Vets and we offer our most sincere apologies. Providing our clients and their pets with the highest standards of care and attention is at the heart of what we do, and we would really like the opportunity to discuss the problems you had in more detail. Unfortunately, as you have not left any contact details, I am unable to contact you personally to discuss your experience at our surgery so please take the time to contact me on 020 8647 8515 or if you prefer, please write to the practice.
Reviewed by: Tebbothy on 08/04/2014
I turned up unexpectedly last year with my very badly injured dog Tasha after she had been attacked by 3 dogs. The team saved Tasha's life and I can't thank them enough. All of the vets and nurses were lovely, not just on that day but throughout her recovery. We are now registered with them and Tasha cant wait to get into the surgery! Heartfelt thanks to everyone for saving a very precious family pet.
Reviewed by: Jojo on 10/12/2013
Wrong place to take your pet to. They can't tell if a male dog is neutered or not. You be the judge of the level of professionalism.
Please accept our most sincere apologies that you have had a negative experience at Avenue Road Vets. It is always our aim to provide our clients and their pets with the highest standard of care and attention. We appreciate all feedback, both positive and negative and take comments very seriously. Unfortunately you have not said who you are so I am unable to contact you personally to discuss your experience at our surgery. Please contact me on 020 8647 8515 so that I may discuss your concerns in person or if you prefer, please write to the practice.
Reviewed by: Jay on 22/03/2013
Absolutely brilliant surgery. We have pet rats and not only is their surgeon incredibly knowledgeable about the care of small exotics and rodents, they are friendly, helpful and as caring as they would be to a dog or cat.
Not the nearest vet to my house, but I wouldn't go anywhere else.
Reviewed by: Lindy and the labs (and Isla) on 26/06/2012
Great vets, who can achieve the impossible, backed up by a brilliant team of vet nurses and receptionists who really love the animals in their care. Without them, I'm sure my eldest lab would be nothing but a memory - brilliant surgery and total 24-hour care. And it's not just my opinion - every one of my dogs wants to be first out of the car and into the surgery for cuddles. Can be quite a pantomime at times, but they are always welcomed with a smile. Thank you Avenue Road vets - you're the best!