The latest independent reviews from Vet Help Direct http://www.vethelpdirect.com/latest_reviews.php My first visit today and what a lovely place staff so friendly and Kyumi the vet was wonderful with my dog,a very happy owner and happy dog. http://www.vethelpdirect.com/practicedetails.php?id=895&town=Hemel Hempstead&county=19#reviews 1288 Fri, 17 May 2013 14:54:32 +0100 always caring and also very good at solving problems, keeping the old dog going and happy http://www.vethelpdirect.com/practicedetails.php?id=1210&town=Radstock&county=36#reviews 1287 Fri, 17 May 2013 11:35:31 +0100 The team here are very good and put your mind at rest knowing your pet will get good care and that your pets needs are managed in a considerate and sensitve manner. I've been coming here for about 3-4 years with my cat Chucky and he has always had great care. The nurses and front desk staff are very friendly and are always happy to help. Its very clear to see from the demeanour of the team here that they really care about animals in general, and that they have your pets welfare taken seriously. I consider myself very lucky to have the team in Goddards in Tottenham close to hand given how dodgy the area is locally, so I consider my cat to be very lucky. If you live local and have a pet, bring them here and dont waste your time looking for other vets. http://www.vethelpdirect.com/practicedetails.php?id=734&town=Tottenham&county=25#reviews 1286 Fri, 17 May 2013 10:47:30 +0100 Can't fault them http://www.vethelpdirect.com/practicedetails.php?id=1210&town=Radstock&county=36#reviews 1285 Fri, 17 May 2013 10:42:48 +0100 Richard has looked after our two Shelties since they were 8 weeks old. One of our dogs has had health problems most of his life and Richard has always been understanding, giving us advice when asked, support even when we have sought second opinions and alternative therapies not offered by the practice, and most of all his time - even though he is always busy. He has always had our dogs' happiness first and foremost and we have trusted him with many difficult decisions. His dedication to animal welfare is absolute. All his staff are friendly and personable. They sell nice candles too! http://www.vethelpdirect.com/practicedetails.php?id=715&town=Romford&county=15#reviews 1284 Fri, 17 May 2013 10:08:28 +0100 I cannot praise Rebecca and her colleagues highly enough for the standard of care we received when our cat Gresley became seriously ill. As a result we were able to have some extra time together, and when the time came to say goodbye the compassion and understanding shown was second to none. We shall always be grateful for the care and professionalism of Rebecca. http://www.vethelpdirect.com/practicedetails.php?id=735&town=Uxbridge&county=27#reviews 1283 Fri, 17 May 2013 08:26:34 +0100 I find this practice always clean calm and very friendly..never overcrowded ..my dog Ernie has had to visit many times in his 7 years and I have always been happy with his care... http://www.vethelpdirect.com/practicedetails.php?id=1210&town=Radstock&county=36#reviews 1282 Thu, 16 May 2013 20:54:01 +0100 http://www.vethelpdirect.com/practicedetails.php?id=1211&town=Nuneaton&county=43#reviews 1281 Thu, 16 May 2013 14:40:46 +0100 In December 2012 our family baby, Zulu, a border collie, was diagnosed with terminal lymphoma. Malcolm, the vet who dealt with our case, was very patient whilst we probably bombarded him with senseless questions and probably repeated ourselves regularly. He told us our options and discussed any issues we had to aid us in this. We realised that whatever course we decided on, we were only buying time and knew he (Zulu) was not suffering - Malcolm assured us of this. We went through Christmas with Zulu on steroids and all was looking positive. Towards the end of January, Zulu took a turn for the worse and we knew it was time. We made a call into the surgery and made the arrangements. When we were there, Malcolm and the receptionist (I'm sorry I didn't get her name) - made us comfortable. Malcolm spoke us through the process that would follow. We were with Zulu for quite a while after he went to sleep and then the feelings of guilt started to set in. (This was on Friday). By Sunday, I had almost convinced myself that we'd been too hasty in our decision etc.etc You question yourself over and over again. On Monday, a beautiful card arrived in the post from Malcolm. It wasn't just one you'd pick up off the shelf and just write sorry. He'd put a poem on the left of the card and written his own thoughts on what we'd gone through. Assured us that he would have made the same decision. This was just what I needed to reassure me that we had done the right thing; no matter how hard it was. I will 100% recommend Malcolm and the rest of the team at Hampden Elm Farm and we have already returned with our new addition, Bokkie. They go that extra mile to give you that special, personalised service. They clearly do what they do cause they love it. http://www.vethelpdirect.com/practicedetails.php?id=1110&town=Aylesbury&county=4#reviews 1280 Thu, 16 May 2013 13:51:41 +0100 I felt I had to write this since utilising the services at Medivet Southend Branch Eastwoodbury Lane. My 11 year pet beagle Dillon was previously being cared for by a local vet when during the night in March 2012 at 2 am he developed haematuria and so were directed to this practice. The staff were brilliant, kind empathic and caring. We had to leave Dillon and collected him on Sunday afternoon following a resolution of his problem. We were asked to return to see Gareth Richardson the following week in March. He gave Dillon a check and we enquired if he could undertake a cruciate ligament repair since our local vet wanted to refer Dillon to a Newmarket practice. Obviously we were not happy with having to travel so far. Unbeknown to us Gareth was an accomplished orthopaedic surgeon and agreed to accept the case. Within a few days Dillon was home after having a most expertly performed cruciate ligament repair. The care and expertise given by Gareth and the staff at the practice was excellent. During 2012 we had the misfortune to have Dillon admitted for two further operations one being a partial meniscectomy and a further cruciate ligament repair on his other leg. Once again we had no hesitation and were grateful that Gareth and his team were on hand to provide the expertise required. I had decided at this point that I would now consider that Dillons on-going care would be with this practice. Unfortunately during this 2013 Easter break an encounter with a large Labrador left Dillon lame again and in need of further exploratory and remedial surgery for a torn meniscus cartilage. Gareth again performed the surgery and two weeks later Dillon has been discharged. The skill and empathy shown by Gareth is exemplary and is a shining example to many on how veterinary care should be planned and delivered. If it had not been for that one night in 2012 we would not have been aware of the services provided by this excellent practice. The staff are always friendly and helpful and Dillon is always excited, as the staff will be aware by his melodic barking when we arrive, to visit unlike the previous veterinary practice where he did display signs of distress when we needed to consult the vet. Overall I cannot praise the practice enough and feel that should Dillon ever need emergency care Gareth and his team will be available and I will not hesitate to take Dillon to receive the expert treatment and attention they provide. A Brilliant Practice and Excellent Care!! http://www.vethelpdirect.com/practicedetails.php?id=128&town=Southend-on-Sea&county=15#reviews 1278 Thu, 16 May 2013 12:02:13 +0100