Beechwood Veterinary Group - Crossgates Surgery

132 Austhorpe Road
Leeds
LS15 8EJ

General

Beechwood Vets in Leeds provides a professional friendly service covering all aspects of veterinary medicine.

  • Puppy and kitten vaccinations.
  • Routine and emergency services.
  • Neutering.
  • Dietary advice.

Clinic reviews

5 Stars - 05-03-2016 - Gareth xena natalia

We had to take our cat xena for a spay it was done in a fast manner and beechwood kept me informed all the way through the procedure. Staff are really friendly and helpful and make you feel welcome and to be honest my cat came back a new loving cat so whatever magic the staff did keep it up tour the best Thank-you for the bottom of our and xenas heart.

5 Stars - 19-12-2015 - Vicky clancy

All members of staff at Beechwoods are very friendly towards, me, my family and my dog Charlie. He has many conditions and visits the vets many times a year. We are always given fantastic service, any questions we have are always answered no matter how small they are. I will always recommend Beechwoods to friends and family, I trust everybody at Beechwoods with Charlie, and he trusts them.

5 Stars - 14-09-2015 - Timothy Mitchell

When we were looking around for a new vets due to the poor standard of care we were receiving form our old vets we found Beechwood. The standard of care for our dog is excellent as is the professionalism of all the staff. We can not find fault with the practice and after our old vets it vay so reassuring to fine a vets who listened to our concerns and addressed them. Thank you Beechwood vets

5 Stars - 20-07-2015 - DU

I've used Beechwood now for around 6 years since moving to Leeds, after trying another local vet I was not happy with. Far from being money grabbing, they have been honest and open with me around the cost of treating my cat, who has a thyroid problem. I've been given great advice, been given treatment options I can afford and always received wonderful treatment by all of the staff. In all, I would recommend Beechwood.

2.6 Stars - 14-12-2014 - SG

We used this vets for some years but left after the charges began to increase and poor customer service from one of the branches. Neil was a really good vet and we trusted him with our cat and he was always great with us, but the admin staff around him were less than helpful in their manner and the fact that we were never given an invoice for how much things cost so what we thought would cost £25.00 suddenly ended up twice that. If we get another cat we would probably go elsewhere, because like others have said, the costs are high and the customer service is questionable.

Vet Response

I am sorry that you feel you received poor customer service and that you were not given an estimate for the cost of procedures. We try and provide as much continuity as possible and if clients wish to see a particular vet, such as Neil, then this can usually be arranged. We feel that our charges are within the average for the Leeds area and try to be as fair as possible to clients so it is disappointing that our staff did not explain properly to you how the costs were calculated. If you bring a future pet to Beechwood please ask to be assigned to a particular vet and we will try and provide a more positive customer experience.
13-01-2015
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