Goddard Veterinary Group - Caterham

4 Timber Road
Caterham
CR3 6LD

General

 


 

 

 

Clinic reviews

5 Stars - 03-06-2016 - Still

I have always been extremely happy with the service we have received when taking both our cats to the vets but today, when we are off on holiday tomorrow, we called at 7.00 pm when we noticed a problem with one of our cats and a lovely lady answered the phone and put our minds at rest so that we could go away with no worries. If the cat needs a vet in a day or so they would be there immediately to help out. Thank you so much for your gel and assistance we really appreciated it. The still family

5 Stars - 19-05-2016 - Charlene

I cannot thank All the staff enough for the specialist care that they have provided for our pups Prince and Charles. From the onset they have received specialist care and the aftercare has been excellent. The receptionists are always willing to offer advice and Negar has been amazing. Our pups enjoy visiting the vets and everyone is extremely friendly. I highly recommend Goddards. Thank you all.

4.8 Stars - 12-04-2016 - Jackie Ward

What wonderful, kind, caring, sympathetic and understanding staff are at Goddards Caterham. My little yorkie Tyler had many ailments, which he bore bravely and every member of staff went far beyond the call of duty to really care for him. Tyler loved his many visits to see his friends and I was happy in the knowledge he would be so well cared for, no matter how long he spent with them for treatment. Right up until his sad demise and beyond,my brave little soldier was looked after with such care and compassion, as I was, the words "Thank You " seem inadequate. The staff here are superb.

5 Stars - 24-01-2016 - Wendy

Having had an uncomfortable procedure at the vets our pug turned from a placid dog to a very aggressive one at future visits. It was suggested I bring him down each week to retrain his brain that the vets is a good place to come! Rebecca has been amazing with him each week, the patience she has shown has paid dividends over the last few weeks and the input from various vets/ staff has been exceptional. He's turned back into the lovely friendly little pug that he is elsewhere! We wavered a while ago when this long standing veterinary practice was taken over but the service we have had whenever we have needed to come has been excellent and our animals won't be going anywhere else! Thank you !

5 Stars - 05-08-2015 - L Mills

Yet again Goddards have been so brilliant I have to write a 2nd review for this wonderful practice. We recently lost our chihuahua Frank and the staff have all been amazing from the nurses to the front team they all showed genuine care and support to us they could not have been more sympathetic to our distress. Frank had the best attention and care and this even followed to the wimbledon branch who looked after him till the end.Thankyou to everyone and the lovely card I received after frank passed signed by everyone was greatly appreciated and heartwarming. Negar Anne rebecca and Tracey are lovely and thankyou for your time when I was ill myself x

4.8 Stars - 28-06-2015 - Review Goddard

My cat has had to come to the surgery several times in the last few months. The staff are not only friendly towards myself but also treat Duth as if they have known him for years. There is hardly ever any waiting time and it is soooo easy to get an appointment either on the same day or when I want it. At my last appointment I was with the vet for nearly half an hour while she, for the first time, looked at and treated the cat. Everything they are doing and every medicine/tablet is explained so that I can understand. Well done. Jan Blackmore

5 Stars - 27-04-2015 - Mullins Moggies

This has now turned into a wonderful little practice! No more delayed appointments, no rushed appointments, the vets call you back when they say they will and nothing is too much trouble. Our diabetic boy has to regularly go in for the day to have his blood glucose level monitored and I can drop him in for the day with complete peace of mind that he is getting looked after and completely fussed over. Negar and Elsa are extremely dedicated and absolutely fantastic with him, not to mention myself seeing as I am completely neurotic over his condition and constantly asking questions. The nurses are all brilliant and take great care of our boy and ALL the front desk team (not just a couple as was the case before the change in ownership), are friendly, accommodating, compassionate and genuinely caring and I am delighted that Trish stayed on after the acquisition by Goddard's. Thank you all for giving us the confidence back in the treatment of all our pets. You really have made a difference.

4.8 Stars - 18-02-2015 - Carole

Due to the changes at this vets I went elsewhere due to others recommendations. However, decided to go back and don't regret this decision, the surgery is now lovely and modern and feels much better. The staff are very friendly and welcoming, unfortunately I was there to have my beloved cat pts and the vet Bruce was so caring and lovely which helped us through this tough process and we will certainly return to this practice again. I recommend you go here for a caring service.

5 Stars - 03-01-2015 - mrs l mills

I had been with Waterdene for over 11yrs with my various pets and did have my concerns when Goddards took over and didnt think any vet could replace Mr Dibble! I can honestly say im so glad i stayed the improvements to the pratice look great, fresh and clean and above all updated. Bruce is lovely and so knowledgeable Nick Ann and Rebecca are brilliant,recently i had a very poorly 11mth bulldog (lily) and Negar has been truly amazing her support and dedication was above and beyond not only did she wait out of hrs for me to collect medication we also spoke on the phone nothing was to much trouble.she then pushed for a specialist hospital referral (just b4 Christmas) and the next day lily was undergoing an emergency bowel operation. No words will ever express my thanks to Negar and the whole team, they have been amazing i will always support and recommend goodards 100%

5 Stars - 18-12-2014 - Diane Davies

Goddard Veterinary Caterham practice provide an excellent service, very professional and so importantly so caring. I sadly had to have my little silver tabby cat put to sleep at the weekend due to a serious heart condition and the vet, Elsa, who attended her (at our home) could not have been more gentle, professional and sympathetic to our distress. Also the sympathy and kindness shown by reception staff when I attended the practice the following week to settle my account was lovely. It helps. All the previous care my cat had received from Bruce prior to her eventual deterioration was superb. Thank you.

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